Lamb's Tire & Automotive Center

★★★☆☆
  • 3021 Williams Dr A

    Georgetown, TX 78628

    Map & Directions

Automotive

Automotive
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I was thoroughly dissappointed with my experience at Lamb's Automotive in Georgetown. I am not automobile savvy as I don't know a headlight from my own tailight. The manager at Lamb's took full advantage of this fact and proceeded to sell me multiple items and services that were unneccessary. I went in for a basic oil change and ended with a bill for $250 worth of service that was only required to pad the margins of the auto shop. DO NOT GO TO LAMB""S AUTOMOTIVE, they will prey on unsuspecting car owners as a lion to a lamb.

0
★☆☆☆☆

I was thoroughly dissappointed with my experience at Lamb's Automotive in Georgetown. I am not automobile savvy as I don't know a headlight from my own tailight. The manager at Lamb's took full advantage of this fact and proceeded to sell me multiple items and services that were unneccessary. I went in for a basic oil change and ended with a bill for $250 worth of service that was only required to pad the margins of the auto shop. DO NOT GO TO LAMB""S AUTOMOTIVE, they will prey on unsuspecting car owners as a lion to a lamb.

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I went to here to the N Bell location and was very suprised at how good the service was. The guys that work there are very knowledgable and professional. I would suggest this place to my friends.

2
★★★★☆

I went to here to the N Bell location and was very suprised at how good the service was. The guys that work there are very knowledgable and professional. I would suggest this place to my friends.

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My husband and I were pleasantly surprised by the customer service we received from Lambs brush creek location in Round Rock. Not only did we get a ride back home but en route when we asked for a stop at a fast food place, they were no questions asked. And we had no issues with our car once we got it from the servicing center. Overall our experience was gud.

2
★★★★☆

My husband and I were pleasantly surprised by the customer service we received from Lambs brush creek location in Round Rock. Not only did we get a ride back home but en route when we asked for a stop at a fast food place, they were no questions asked. And we had no issues with our car once we got it from the servicing center. Overall our experience was gud.

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I came into a Lamb's in Pflugervile completely distressed by some noises coming from my car. I was greeted by a very kind Service Advisor who having a hard time understanding my problem. Since I am a woman and have no idea what I am talking about, he asked an auto technician to take a short drive with me so that he could figure out what sound I was talking about. I was so impressed that they took the time to do this and were so polite the whole time. When I got my car back, the problem was taken care of. Such great service!

2
★★★★★

I came into a Lamb's in Pflugervile completely distressed by some noises coming from my car. I was greeted by a very kind Service Advisor who having a hard time understanding my problem. Since I am a woman and have no idea what I am talking about, he asked an auto technician to take a short drive with me so that he could figure out what sound I was talking about. I was so impressed that they took the time to do this and were so polite the whole time. When I got my car back, the problem was taken care of. Such great service!

Pros: wonderful service

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I took my car for the first time(and it will be the last) to Lambs Automotive on Bee Cave for a oil change after i got a coupon behind a HEB receipt. Went in twice and wait times were 3-4 hours each time, so decided to come in later and thought they must be good if they are so busy. Third time went in early morning 7:10am, still had to wait an hour. After the oil change drove 15 miles round trip and then car was idling, so got hot. Suddenly coolant started overflowing. Switched off car and tried to open the hood but hood would not open! Lambs had broken the cable release. I was 1 mile away from Lambs so drove it in. Made me wait an hour. They opened the hood and found that the coolant tank cap was cross threaded/crooked, so it did not seal when tightened. I asked them to fill coolant and screw the cap on properly. Said they did not break the cable release and it would cost $150 for labor alone to repair it, parts extra. I politely declined. Later after i got back home, i decided to take a look under the hood. To my surprise the coolant cap was still not screwed on properly. Fixed that and then took a look at the cable release. It will take me about half an hour to do tops. It is very straightforward. Also i cannot see any remnants of the old cable(if at all it had snapped). Now i am suspect that Lambs released the cable from the place where it was attached and the cable did not break after all. Unluckily i cannot push the cable back to see if the length is ok. Will never visit Lambs again and warn every person out there to not go there. My oil change also cost me $25 (with $18 coupon), at another shop nearby it is $27 (with $24 coupon). Markup from coupon in shop supplies/disposal fee is also a ripoff.

0
★☆☆☆☆

I took my car for the first time(and it will be the last) to Lambs Automotive on Bee Cave for a oil change after i got a coupon behind a HEB receipt. Went in twice and wait times were 3-4 hours each time, so decided to come in later and thought they must be good if they are so busy. Third time went in early morning 7:10am, still had to wait an hour. After the oil change drove 15 miles round trip and then car was idling, so got hot. Suddenly coolant started overflowing. Switched off car and tried to open the hood but hood would not open! Lambs had broken the cable release. I was 1 mile away from Lambs so drove it in. Made me wait an hour. They opened the hood and found that the coolant tank cap was cross threaded/crooked, so it did not seal when tightened. I asked them to fill coolant and screw the cap on properly. Said they did not break the cable release and it would cost $150 for labor alone to repair it, parts extra. I politely declined. Later after i got back home, i decided to take a look under the hood. To my surprise the coolant cap was still not screwed on properly. Fixed that and then took a look at the cable release. It will take me about half an hour to do tops. It is very straightforward. Also i cannot see any remnants of the old cable(if at all it had snapped). Now i am suspect that Lambs released the cable from the place where it was attached and the cable did not break after all. Unluckily i cannot push the cable back to see if the length is ok. Will never visit Lambs again and warn every person out there to not go there. My oil change also cost me $25 (with $18 coupon), at another shop nearby it is $27 (with $24 coupon). Markup from coupon in shop supplies/disposal fee is also a ripoff.

Cons: Opposite of repair shop, will damage your car

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Whats great about Lambs is they are incredibly profitable. They rip off customers who are not familiar with automobiles. I was a victim a year ago and warned everyone I could. Unfortunately a good friend had to get tires and went to Lambs :( During the visit they told him he had a leak and needed to spend $1762 to fix and replace a bunch of different things in his car. LUCKILY he went for a second opinion somewhere else...guess what? A $75 clip/clamp FIXED the problem. Sooooooo, DON'T GO TO LAMBS!!!! I am saving you money!!!!!

0
★☆☆☆☆

Whats great about Lambs is they are incredibly profitable. They rip off customers who are not familiar with automobiles. I was a victim a year ago and warned everyone I could. Unfortunately a good friend had to get tires and went to Lambs :( During the visit they told him he had a leak and needed to spend $1762 to fix and replace a bunch of different things in his car. LUCKILY he went for a second opinion somewhere else...guess what? A $75 clip/clamp FIXED the problem. Sooooooo, DON'T GO TO LAMBS!!!! I am saving you money!!!!!

Pros: Lots of locations

Cons: Criminal business practices

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When I dropped the car off in the morning, I told them them the windows will roll down but not back up. When I picked the car up in the afternoon, after declining work due to a $590.00 per door estimate, the driver's window was rolled halfway down. I asked them to raise the window to it's original position that it was that morning. They said, ""Sure, for $590.00."" I ended up having to take the car to another mechanic and pay $40.00 to roll the window back up. Some places wanted to charge as high as $100.00 to correct Lamb's mistake. The upside of the story is that I still had to pay Lamb's $40.00 to tell me my power windows didn't work. Wow. Thanks Lamb's, but isn't that why I took the car in in the first place?

0
★☆☆☆☆

When I dropped the car off in the morning, I told them them the windows will roll down but not back up. When I picked the car up in the afternoon, after declining work due to a $590.00 per door estimate, the driver's window was rolled halfway down. I asked them to raise the window to it's original position that it was that morning. They said, ""Sure, for $590.00."" I ended up having to take the car to another mechanic and pay $40.00 to roll the window back up. Some places wanted to charge as high as $100.00 to correct Lamb's mistake. The upside of the story is that I still had to pay Lamb's $40.00 to tell me my power windows didn't work. Wow. Thanks Lamb's, but isn't that why I took the car in in the first place?

Pros: clean floors

Cons: dishonest, condescending, expensive

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Lamb's shows that they appreciate your business. Oil changes are reasonably priced, Fast!, and they use Castrol without charging extra. They do not act like martyrs when you need an inspection done. I am *much* happier since changing from the Kwik Kar down the street.

2
★★★★★

Lamb's shows that they appreciate your business. Oil changes are reasonably priced, Fast!, and they use Castrol without charging extra. They do not act like martyrs when you need an inspection done. I am *much* happier since changing from the Kwik Kar down the street.

Pros: Inexpensive, Helpful, Quality work

More about Lamb's Tire & Automotive Center

Offers Austin residents a complete range of Tire, Auto Repair & Automotive Tune Up services, including: Oil Changes, Brakes, Alignments, Engine Diagnostics, Tire Mounting & more. ASE Certified.

 

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