Michael & Son Services

★★★★☆
Michael & Son Service is the area's Elite Plumber, Electrician, Heating, Air Conditioning, Handyman & Remodeling Company. "If You Can't, We Can!"
  • 5740 General Washington Dr

    Alexandria, VA 22312

    Map & Directions
  • 800-948-6453

Home Construction & Remodeling

Home Construction & Remodeling
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I'm adding the same review I posted to another rating website. I feel that it's important to be informed and I hope that this review will save someone from the experience we had with them! _____ OVERPRICED is an UNDERSTATEMENT!!!!!!! What they did is complete robbery! I'm only giving them 1 star because you have to. This company took advantage of my elderly grandmother and her caretaker while doing a very routine repair. We researched the parts that they installed and they charged - $225 for a $20 part and $158 for a $15 part! I was totally shocked! They also charged $89 for the Diagnostic. They were only there for a total of 1 1/2 hours and the entire job came to nearly $500 when it should have been closer to $150 to $200 for comparable services. If they address this matter with my family properly and charge them the way that they should have, I will adjust my review because I appreciate good customer service. Right now they have spoken to the supervisor and he's stated that they are in the right with their fees, which we all know to be false! I feel really sad for people that try to take advantage of women and would never support their business again! Don't do business with shady people, no matter how good the results. Find someone else that will be honest and fair with you in the hopes of retaining your business - that's the way it should be. shame on Michael & Son Services.

1
★☆☆☆☆

I'm adding the same review I posted to another rating website. I feel that it's important to be informed and I hope that this review will save someone from the experience we had with them! _____ OVERPRICED is an UNDERSTATEMENT!!!!!!! What they did is complete robbery! I'm only giving them 1 star because you have to. This company took advantage of my elderly grandmother and her caretaker while doing a very routine repair. We researched the parts that they installed and they charged - $225 for a $20 part and $158 for a $15 part! I was totally shocked! They also charged $89 for the Diagnostic. They were only there for a total of 1 1/2 hours and the entire job came to nearly $500 when it should have been closer to $150 to $200 for comparable services. If they address this matter with my family properly and charge them the way that they should have, I will adjust my review because I appreciate good customer service. Right now they have spoken to the supervisor and he's stated that they are in the right with their fees, which we all know to be false! I feel really sad for people that try to take advantage of women and would never support their business again! Don't do business with shady people, no matter how good the results. Find someone else that will be honest and fair with you in the hopes of retaining your business - that's the way it should be. shame on Michael & Son Services.

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This is a company with excellent customer service. From the call to the customer service rep to the technician who came to my home, everyone was professional and polite. I had some plumbing work done (install new shower fixtures and new water heater) and couldn't be happier with the service. They were quick, clean and explained everything to me up front, including the price. The great thing is, they offer plumbing, HVAC and electrical work and remodeling services. I would not think twice about using them in the future.

5
★★★★★

This is a company with excellent customer service. From the call to the customer service rep to the technician who came to my home, everyone was professional and polite. I had some plumbing work done (install new shower fixtures and new water heater) and couldn't be happier with the service. They were quick, clean and explained everything to me up front, including the price. The great thing is, they offer plumbing, HVAC and electrical work and remodeling services. I would not think twice about using them in the future.

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The guy arrived on time to fix our outlet. Good price and the work was done quickly. Very nice technician. I wish I could remember his name to give him credit.

5
★★★★★

The guy arrived on time to fix our outlet. Good price and the work was done quickly. Very nice technician. I wish I could remember his name to give him credit.

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