West Sound Auto

★★★★☆
  • 2600 NW Randall Way

    Silverdale, WA 98383

    Map & Directions
  • 360-692-1414

About West Sound Auto

Hours
Mon-Thu 7:30am-5:30pm
Reservations
Make A Reservation

Automotive

Automotive
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3.5 8
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I'm a senior citizen that is very satisfied with the service I've received for over three years at West Sound
Automotive now in Silverdale,WA My Husband used to take care of all of our vehicle needs, but now that
he is gone I rely on Doug Thumma and his team of experts. They do all my maintenance, and anything
else that comes up.They give me an estimate before they start the job,so I know ahead of time how much
money I'll be spending.. There was a time when the price was even much less. When Shane got into the
repair he realized it wasn't near as bad as he thought and the repair did not need to be done yet and still
hasn't. They could have charged me the original estimate and I would not have known that he didn't do
that extra work. I appreciate their honesty and the quality of their work.When I call to make an appointment
they usually get my car in within a day or two.I would not go to anyone else for repairs or service. Thanks guys.

2
★★★★★

I'm a senior citizen that is very satisfied with the service I've received for over three years at West Sound
Automotive now in Silverdale,WA My Husband used to take care of all of our vehicle needs, but now that
he is gone I rely on Doug Thumma and his team of experts. They do all my maintenance, and anything
else that comes up.They give me an estimate before they start the job,so I know ahead of time how much
money I'll be spending.. There was a time when the price was even much less. When Shane got into the
repair he realized it wasn't near as bad as he thought and the repair did not need to be done yet and still
hasn't. They could have charged me the original estimate and I would not have known that he didn't do
that extra work. I appreciate their honesty and the quality of their work.When I call to make an appointment
they usually get my car in within a day or two.I would not go to anyone else for repairs or service. Thanks guys.

Pros: best in town!!!!

Cons: none

.

I appreciate Doug and the guys at West Sound. Doug has always been good to me and taken great care of me and my cars. I have been going there since I moved to Silverdale in 99 and will continue to go there. They are a bunch of guys I can trust, they have earned it from me.

2
★★★★★

I appreciate Doug and the guys at West Sound. Doug has always been good to me and taken great care of me and my cars. I have been going there since I moved to Silverdale in 99 and will continue to go there. They are a bunch of guys I can trust, they have earned it from me.

Pros: Trustworthy, friendly andquick

.

On Tuesday I went into West Sound. I had never been in there but saw it from the road. It was 98 degrees outside and my AC was not working correctly. West Sound was able to fix and service my AC and get me back on the road. I called around before I went in and their prices were fair and equal to others and they had great customer services. I will go back there the next time I need repair and I have learned to service my Ac before it get to 98 degrees again. Great job!!

2
★★★★★

On Tuesday I went into West Sound. I had never been in there but saw it from the road. It was 98 degrees outside and my AC was not working correctly. West Sound was able to fix and service my AC and get me back on the road. I called around before I went in and their prices were fair and equal to others and they had great customer services. I will go back there the next time I need repair and I have learned to service my Ac before it get to 98 degrees again. Great job!!

Pros: Quick Service, Fair prices and free popcorn!!

.

I recenctly went to West Sound for a brake job. They were honest and stood behind their work. They explained to me all the details to me. I really felt like they listened to me and were honest. I will go back again for sure!

Thanks West Sound

2
★★★★★

I recenctly went to West Sound for a brake job. They were honest and stood behind their work. They explained to me all the details to me. I really felt like they listened to me and were honest. I will go back again for sure!

Thanks West Sound

Pros: Honest fair prices

.

I have been going to West Sound Auto for over 8 year now. Every time I go into the shop the guys their are friendly and kind. They have ALWAYS been helpful and truthful for me and show me all the details and prices up front. Doug and his team are quick and very fair in price. I will continue to take my familes cars to them beacause I know they will do a great job and get me and my family back on the road and I don't have to worry about getting taken to the cleaners!

2
★★★★★

I have been going to West Sound Auto for over 8 year now. Every time I go into the shop the guys their are friendly and kind. They have ALWAYS been helpful and truthful for me and show me all the details and prices up front. Doug and his team are quick and very fair in price. I will continue to take my familes cars to them beacause I know they will do a great job and get me and my family back on the road and I don't have to worry about getting taken to the cleaners!

Pros: Always honest and back their work

.

West Sound Automotive is unethical in my opinion. In my experience, they don't stand behind their work. There is no "Warranty" on their billing. The owner was not negotiable. I never went back after that, and I recommend you stay away from West Sound Automotive. I'm only trying to save you headaches and spending money that isn't necessary. Some bureau's gets paid plenty by companies to say they are accredited. Don't go to West Sound Automotive and expect to be a Happy Camper afterwards. I'd recommend L & R Automotive on Pearl St. in East Bremerton.

0
★☆☆☆☆

West Sound Automotive is unethical in my opinion. In my experience, they don't stand behind their work. There is no "Warranty" on their billing. The owner was not negotiable. I never went back after that, and I recommend you stay away from West Sound Automotive. I'm only trying to save you headaches and spending money that isn't necessary. Some bureau's gets paid plenty by companies to say they are accredited. Don't go to West Sound Automotive and expect to be a Happy Camper afterwards. I'd recommend L & R Automotive on Pearl St. in East Bremerton.

Pros: None

Cons: Good Place To Throw Away Extra Money

.

This auto repair shop is shameful. They don't listen to my auto explanation. The repairs weren't fixed. I should have searched for a better automotive shop. I'll never go back. They were happy to take my money. I should have read their reviews.
I'm going to try the auto shop on Pearl St in Bremerton. I hear they're great. What a mistake taking my car to West Sound Automotive.

0
★☆☆☆☆

This auto repair shop is shameful. They don't listen to my auto explanation. The repairs weren't fixed. I should have searched for a better automotive shop. I'll never go back. They were happy to take my money. I should have read their reviews.
I'm going to try the auto shop on Pearl St in Bremerton. I hear they're great. What a mistake taking my car to West Sound Automotive.

Pros: NONE

Cons: Throw away money

.

I have taken my truck to West Sound Automotive for a transmission leak. My truck was worked on FOUR times without the correct diagnosis and repair. Yes it cost me money each time.
I had to have the transmission rebuilt due to their incorrect diagnosis and repair. I took West Sound Automotive to court and won the entire amount.
I spoke with the owner and he has no intention of paying the judgemnt that was ordered.
They are quick to take your money, but defiant in paying a judgement. I guess they feel they are above the law.
If you take your auto to West Sound Automotive in Silverdale, you are taking a risk in misdiagnosis and costly repair.
I recommend finding a reliable auto mechanic with good business ethics, and it's not West Sound Automotive.

0
★☆☆☆☆

I have taken my truck to West Sound Automotive for a transmission leak. My truck was worked on FOUR times without the correct diagnosis and repair. Yes it cost me money each time.
I had to have the transmission rebuilt due to their incorrect diagnosis and repair. I took West Sound Automotive to court and won the entire amount.
I spoke with the owner and he has no intention of paying the judgemnt that was ordered.
They are quick to take your money, but defiant in paying a judgement. I guess they feel they are above the law.
If you take your auto to West Sound Automotive in Silverdale, you are taking a risk in misdiagnosis and costly repair.
I recommend finding a reliable auto mechanic with good business ethics, and it's not West Sound Automotive.

Cons: Costly misdiagnosed repairs and court decision

 

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