VCA Animal Medical Center

★★★☆☆
  • 1530 Jadwin Avenue

    Richland, WA 99354

    Map & Directions
  • 509-396-6318

About VCA Animal Medical Center

Categories
  • Veterinarians
Hours
M-F 7:30am-8pm, Sa 8am-6pm, Su Closed
Associations
  • American Animal Hospital Association (AAHA)
Keywords
  • vet
  • veterinarian
  • animal hospital
  • animal clinic
  • VCA
  • veterinary hospital
  • VCA Hospitals
  • vets in
  • vet hospital
  • pet clinic
  • vet in
  • pet hospital
  • vet clinic
Brands
  • Avians
  • Cats
  • Dogs
  • Exotics
  • Pocket Pets
Services
  • Advanced Care Services
  • Allergy & Itchy Skin Relief
  • Diabetes Treatment (Canine & Feline)
  • Diagnostics
  • Diet & Nutrition
  • Disease Treatment
  • Flea & Tick Control
  • General Care
  • Heartworm Disease Treatment (Canine & Feline)
  • Internal medicine
  • Medications/Prescriptions
  • Parasite Control
  • Pet Wellness Exams
  • Physical Examinations
  • Preventive Care
  • Primary Care
  • Puppy & Kitten Wellness
  • Senior Pet Wellness
  • Spay & Neuter
  • Vaccines & Vaccinations
  • Weight Loss Programs

Pets & Animals

Pets & Animals
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I took my puppy to the VCA for a few months and was never very happy with it. The girls at reception were nice, but I felt like the vets and vet techs never really took the time to explain what I needed to know. When I had my dog neutered, I was very bothered by the fact that the only information they provided was the answers to questions I thought to ask. I had never had a dog neutered before, how was I supposed to know what to ask? About a month later my dog's stitches still had not dissolved and he seemed to be feeling sick so I tried to call and make an appt for him but they had decided to close 3 hours early for the day! Finally I was fed up. On a recommendation from my groomer I took my dog to the vet at Petsmart where the vet was very thorough in providing all of the information I needed (and they cost a lot less too). I will be taking my dog to Petsmart's Animal Hospital from now on.

1
★☆☆☆☆

I took my puppy to the VCA for a few months and was never very happy with it. The girls at reception were nice, but I felt like the vets and vet techs never really took the time to explain what I needed to know. When I had my dog neutered, I was very bothered by the fact that the only information they provided was the answers to questions I thought to ask. I had never had a dog neutered before, how was I supposed to know what to ask? About a month later my dog's stitches still had not dissolved and he seemed to be feeling sick so I tried to call and make an appt for him but they had decided to close 3 hours early for the day! Finally I was fed up. On a recommendation from my groomer I took my dog to the vet at Petsmart where the vet was very thorough in providing all of the information I needed (and they cost a lot less too). I will be taking my dog to Petsmart's Animal Hospital from now on.

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When my youngest dog had been throwing up all morning and my boyfriend voiced his concerns about salmon blood poisoning I was in a panic. I had just moved to the area and hadn't considered looking for a vet yet (because the closest are in Richland). I was just going to take my dogs to their usual vet in Newcastle (Renton).\n\nSo I did a search and found 3 vets. VCA was the first I called and got their exam price. I told them I'd like to call the other vets first before I made my decision. The next one the exam price was alot higher and the third had the same exam price as VCA, however, they said they could schedule me in a couple weeks to come in. Uh...don't you know with salmon blood poisoning my dog could be DEAD by then? So I called up VCA and they let me know they were extremely busy but to come down when I could and they could see what they could do.\n\nWe got there and I filled out initial paperwork and within 10 minutes the nurse came and got us. She asked questions about what my dog had been doing, what she could have ingested, etc. She then had me wait for the vet...a total of 5 minutes. The vet did her testing and we sat down (she even put up the table so we could talk face to face without a barrier and explained the 3 things that could be causing my dog to be sick, how to test for each one and what treatment would be for each one. She then printed out an approximate cost to have me sign so I know what I was going to be charged.\n\nThe nurse then took my dog to x-ray when the machine was available. She said it'd be an hour so I went to run an errand. When I got back I waited about 10 - 15 minutes when the doctor came out with the outcome and the pills needed to treat salmon blood poisoning. She explained how often to give it to my dog, how long it would take effect, what my dog could eat today and even told me they gave my dog an anti-nausea shot so the poor thing could eat (and get her first meds). She also explained that it wasn't in the first estimate so I wouldn't be freaking out. :)\n\nI went home very happy (and probably my dog too!). The next the vet herself called to see how my dog was doing (amazingly better). She then called again today to check up.\n\nThe people who work here are incredibly kind and caring and knowledgeable and I'm not going anywhere else. I enjoyed our experience there.

2
★★★★★

When my youngest dog had been throwing up all morning and my boyfriend voiced his concerns about salmon blood poisoning I was in a panic. I had just moved to the area and hadn't considered looking for a vet yet (because the closest are in Richland). I was just going to take my dogs to their usual vet in Newcastle (Renton).\n\nSo I did a search and found 3 vets. VCA was the first I called and got their exam price. I told them I'd like to call the other vets first before I made my decision. The next one the exam price was alot higher and the third had the same exam price as VCA, however, they said they could schedule me in a couple weeks to come in. Uh...don't you know with salmon blood poisoning my dog could be DEAD by then? So I called up VCA and they let me know they were extremely busy but to come down when I could and they could see what they could do.\n\nWe got there and I filled out initial paperwork and within 10 minutes the nurse came and got us. She asked questions about what my dog had been doing, what she could have ingested, etc. She then had me wait for the vet...a total of 5 minutes. The vet did her testing and we sat down (she even put up the table so we could talk face to face without a barrier and explained the 3 things that could be causing my dog to be sick, how to test for each one and what treatment would be for each one. She then printed out an approximate cost to have me sign so I know what I was going to be charged.\n\nThe nurse then took my dog to x-ray when the machine was available. She said it'd be an hour so I went to run an errand. When I got back I waited about 10 - 15 minutes when the doctor came out with the outcome and the pills needed to treat salmon blood poisoning. She explained how often to give it to my dog, how long it would take effect, what my dog could eat today and even told me they gave my dog an anti-nausea shot so the poor thing could eat (and get her first meds). She also explained that it wasn't in the first estimate so I wouldn't be freaking out. :)\n\nI went home very happy (and probably my dog too!). The next the vet herself called to see how my dog was doing (amazingly better). She then called again today to check up.\n\nThe people who work here are incredibly kind and caring and knowledgeable and I'm not going anywhere else. I enjoyed our experience there.

Pros: quick, knowledgeable, caring, decent prices

Cons: nothing!

.

When my youngest dog had been throwing up all morning and my boyfriend voiced his concerns about salmon blood poisoning I was in a panic. I had just moved to the area and hadn't considered looking for a vet yet (because the closest are in Richland). I was just going to take my dogs to their usual vet in Newcastle (Renton).

So I did a search and found 3 vets. VCA was the first I called and got their exam price. I told them I'd like to call the other vets first before I made my decision. The next one the exam price was alot higher and the third had the same exam price as VCA, however, they said they could schedule me in a couple weeks to come in. Uh...don't you know with salmon blood poisoning my dog could be DEAD by then? So I called up VCA and they let me know they were extremely busy but to come down when I could and they could see what they could do.

We got there and I filled out initial paperwork and within 10 minutes the nurse came and got us. She asked questions about what my dog had been doing, what she could have ingested, etc. She then had me wait for the vet...a total of 5 minutes. The vet did her testing and we sat down (she even put up the table so we could talk face to face without a barrier and explained the 3 things that could be causing my dog to be sick, how to test for each one and what treatment would be for each one. She then printed out an approximate cost to have me sign so I know what I was going to be charged.

The nurse then took my dog to x-ray when the machine was available. She said it'd be an hour so I went to run an errand. When I got back I waited about 10 - 15 minutes when the doctor came out with the outcome and the pills needed to treat salmon blood poisoning. She explained how often to give it to my dog, how long it would take effect, what my dog could eat today and even told me they gave my dog an anti-nausea shot so the poor thing could eat (and get her first meds). She also explained that it wasn't in the first estimate so I wouldn't be freaking out. :)

I went home very happy (and probably my dog too!). The next the vet herself called to see how my dog was doing (amazingly better). She then called again today to check up.

The people who work here are incredibly kind and caring and knowledgeable and I'm not going anywhere else. I enjoyed our experience there.

5
★★★★★

When my youngest dog had been throwing up all morning and my boyfriend voiced his concerns about salmon blood poisoning I was in a panic. I had just moved to the area and hadn't considered looking for a vet yet (because the closest are in Richland). I was just going to take my dogs to their usual vet in Newcastle (Renton).

So I did a search and found 3 vets. VCA was the first I called and got their exam price. I told them I'd like to call the other vets first before I made my decision. The next one the exam price was alot higher and the third had the same exam price as VCA, however, they said they could schedule me in a couple weeks to come in. Uh...don't you know with salmon blood poisoning my dog could be DEAD by then? So I called up VCA and they let me know they were extremely busy but to come down when I could and they could see what they could do.

We got there and I filled out initial paperwork and within 10 minutes the nurse came and got us. She asked questions about what my dog had been doing, what she could have ingested, etc. She then had me wait for the vet...a total of 5 minutes. The vet did her testing and we sat down (she even put up the table so we could talk face to face without a barrier and explained the 3 things that could be causing my dog to be sick, how to test for each one and what treatment would be for each one. She then printed out an approximate cost to have me sign so I know what I was going to be charged.

The nurse then took my dog to x-ray when the machine was available. She said it'd be an hour so I went to run an errand. When I got back I waited about 10 - 15 minutes when the doctor came out with the outcome and the pills needed to treat salmon blood poisoning. She explained how often to give it to my dog, how long it would take effect, what my dog could eat today and even told me they gave my dog an anti-nausea shot so the poor thing could eat (and get her first meds). She also explained that it wasn't in the first estimate so I wouldn't be freaking out. :)

I went home very happy (and probably my dog too!). The next the vet herself called to see how my dog was doing (amazingly better). She then called again today to check up.

The people who work here are incredibly kind and caring and knowledgeable and I'm not going anywhere else. I enjoyed our experience there.

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I was taking care of a stray that had been dumped by my house and took her into VCA to have her spayed and a couple teeth pulled since she had been hit by a car previously. I also signed a release for them to ultrasound her. They told me she was probably only about a year to 18 months old and also checked for a spay scar but didn't see or feel one so proceeded with the spay. They didn't call until time to pick her up and when I did go to get her they said when they got inside her they found out she had ALREADY been spayed. HELLO? didn't you ultrasound her first? Wasn't that the point? She ended up with a larger than normal incision because they were "searching" around for her girl parts when I thought they should have been able to tell before hand since they did an ultrasound! They should have called me and let me know what was going on too. They did not give her enough pain medicine as she was clearly crying in pain and I asked them for something stronger they said to wait until tomorrow and see how she was and call if I needed to then or bring her back (how inconvenient). I also wanted an antibiotic for her incision and pulled teeth (just in case) and they would not give me that either. They just seemed to not really know what they were doing and I would think if a customer asked for extra pain medication or antibiotics for precautions they would want to help the dog be more comfortable and not want them to get any infection. I will never go back there and will never recommend them. I also found out later that she was microchipped and 5 1/2 years old. Total lack of knowledge on their part!

1
★☆☆☆☆

I was taking care of a stray that had been dumped by my house and took her into VCA to have her spayed and a couple teeth pulled since she had been hit by a car previously. I also signed a release for them to ultrasound her. They told me she was probably only about a year to 18 months old and also checked for a spay scar but didn't see or feel one so proceeded with the spay. They didn't call until time to pick her up and when I did go to get her they said when they got inside her they found out she had ALREADY been spayed. HELLO? didn't you ultrasound her first? Wasn't that the point? She ended up with a larger than normal incision because they were "searching" around for her girl parts when I thought they should have been able to tell before hand since they did an ultrasound! They should have called me and let me know what was going on too. They did not give her enough pain medicine as she was clearly crying in pain and I asked them for something stronger they said to wait until tomorrow and see how she was and call if I needed to then or bring her back (how inconvenient). I also wanted an antibiotic for her incision and pulled teeth (just in case) and they would not give me that either. They just seemed to not really know what they were doing and I would think if a customer asked for extra pain medication or antibiotics for precautions they would want to help the dog be more comfortable and not want them to get any infection. I will never go back there and will never recommend them. I also found out later that she was microchipped and 5 1/2 years old. Total lack of knowledge on their part!

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I took my beloved family dog into Richland vca for a check up and ended up having to put her down a few days later due to the severe negligence of one of their "knowledgeable vets"

If you love your animal and want it to be in better health then when you took it in....This is not the place to go...Save yourself some heart ace and take your animal elsewhere

1
★☆☆☆☆

I took my beloved family dog into Richland vca for a check up and ended up having to put her down a few days later due to the severe negligence of one of their "knowledgeable vets"

If you love your animal and want it to be in better health then when you took it in....This is not the place to go...Save yourself some heart ace and take your animal elsewhere

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If you love your animal...I would highly recommend taking it somewhere else...The veterinarians at VCA are neither knowledgeable or caring let alone qualified to treat animals of any sort....I took my family dog in for a check-up and 5 days later we had to put her down due to a sever allergic reaction caused by the vet....If you are looking to keep your pet in good health....I personally would suggest taking your pet elsewhere

0
★☆☆☆☆

If you love your animal...I would highly recommend taking it somewhere else...The veterinarians at VCA are neither knowledgeable or caring let alone qualified to treat animals of any sort....I took my family dog in for a check-up and 5 days later we had to put her down due to a sever allergic reaction caused by the vet....If you are looking to keep your pet in good health....I personally would suggest taking your pet elsewhere

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We have taken our pets to Animal Medical Center for about 20 years now and have found Dr. Harbinson to be very knowledgeable and caring. They have a professional office and handle the usual veterinary cases. But recently our cat Snowball died, and the clinic sent us a beautifully decorated cast of his paw print and name along with a sympathy card. They also made a donation in Snowball's name to the WSU Veterinary Hospital in Pullman. The sympathy and caring they showed at this time meant a lot to us and I highly recommend them!

5
★★★★★

We have taken our pets to Animal Medical Center for about 20 years now and have found Dr. Harbinson to be very knowledgeable and caring. They have a professional office and handle the usual veterinary cases. But recently our cat Snowball died, and the clinic sent us a beautifully decorated cast of his paw print and name along with a sympathy card. They also made a donation in Snowball's name to the WSU Veterinary Hospital in Pullman. The sympathy and caring they showed at this time meant a lot to us and I highly recommend them!

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Message from VCA Animal Medical Center

VCA Animal Medical Center is a veterinary facility based in Richland, WA where your pet's health is our top priority and excellent service is our goal.

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