Northwest Window Coverings

★★★★☆
  • 145 Park Ave N

    Renton, WA 98057

    Map & Directions
  • 425-998-6431

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Seattle Design Solutions

5100 S. Dawson St. #205 Seattle, WA

4.0 4
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I work for a property management company in Seattle and have managed various apartment properties, condos and homes in Seattle for over 25 years.

Please note there was not one, two or three occasions when this company failed to return a call and/or emails. Over a 3+ month period there were a least a dozen voice mail and/or emails they failed to respond to. Ive overseen maintenance on many apartments, condominiums and homes for the past 25 years. Northwest Window Coverings is one of the worst contractors Ive ever dealt with. Im a very reasonable person to a fault as I waited for them to provide us with reasonable service. I rarely provide negative feedback on our service providers. I gave them, Northwest Window Coverings, many, many opportunities to step up and complete our job. In the end, they failed miserably, we were obviously ignored beyond belief.

From the first time I called this company, throughout this whole ordeal, 3+ months, at various times, I was told their voice mail system was not working, their email system wasnt working, appointments were set and ignored and then rescheduled and ignored, that items had been delivered or would be delivered but werent, that damaged blinds had arrived and had to be returned, etc, etc., etc. Ive never heard so many excuses. Shame on me for trying to be loyal to a fault. 3+ months of ignoring me when the process should have taken less then a month. They could have easily taken care us after all the mess-ups early on and chose not to.

We hired another company that bid, ordered and installed the blinds in less then a month.

1
★☆☆☆☆

I work for a property management company in Seattle and have managed various apartment properties, condos and homes in Seattle for over 25 years.

Please note there was not one, two or three occasions when this company failed to return a call and/or emails. Over a 3+ month period there were a least a dozen voice mail and/or emails they failed to respond to. Ive overseen maintenance on many apartments, condominiums and homes for the past 25 years. Northwest Window Coverings is one of the worst contractors Ive ever dealt with. Im a very reasonable person to a fault as I waited for them to provide us with reasonable service. I rarely provide negative feedback on our service providers. I gave them, Northwest Window Coverings, many, many opportunities to step up and complete our job. In the end, they failed miserably, we were obviously ignored beyond belief.

From the first time I called this company, throughout this whole ordeal, 3+ months, at various times, I was told their voice mail system was not working, their email system wasnt working, appointments were set and ignored and then rescheduled and ignored, that items had been delivered or would be delivered but werent, that damaged blinds had arrived and had to be returned, etc, etc., etc. Ive never heard so many excuses. Shame on me for trying to be loyal to a fault. 3+ months of ignoring me when the process should have taken less then a month. They could have easily taken care us after all the mess-ups early on and chose not to.

We hired another company that bid, ordered and installed the blinds in less then a month.

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Out of 3 bids, this was the only company that took the time to explain about a window that was slightly crooked and would cuase the blind to hang a bit odd. I knew the window was off, so I wasn't shocked, but I was suprised that none of the other companies pointed it out. I went with them and I have to say that the faux wood blinds look really nice. I spent a bit more then I would had I gone to a big box store then hung them myself, but it was worth every penny. The salesperson was pretty cool and the installation was fast and easy.

5
★★★★★

Out of 3 bids, this was the only company that took the time to explain about a window that was slightly crooked and would cuase the blind to hang a bit odd. I knew the window was off, so I wasn't shocked, but I was suprised that none of the other companies pointed it out. I went with them and I have to say that the faux wood blinds look really nice. I spent a bit more then I would had I gone to a big box store then hung them myself, but it was worth every penny. The salesperson was pretty cool and the installation was fast and easy.

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The installer just left and I must say I am happy with the service i recieved. Everbody was very nice, professional and went above and beyond what I expected. This is my 1st time dealing with this company as I'd used another company for quite awhile, so I was a bit nervous, but the price was right, the salesman very helpful and the installer even changed a light bulb that I couldn't reach. I will admit that cleaning the windows after the install was a nice, and unexpected touch. Thanks!

5
★★★★★

The installer just left and I must say I am happy with the service i recieved. Everbody was very nice, professional and went above and beyond what I expected. This is my 1st time dealing with this company as I'd used another company for quite awhile, so I was a bit nervous, but the price was right, the salesman very helpful and the installer even changed a light bulb that I couldn't reach. I will admit that cleaning the windows after the install was a nice, and unexpected touch. Thanks!

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I was told about Northwest Window Coverings by a neighbor who had them out to fix a awning. The salesperson was prompt, polite and really knew his stuff. I wanted to replace the old, outdated blinds throughout the house with more energy saving modern ones and the saleperson took his time in explaining the pro's and con's of each type of covering. I finally selected honeycombs in various colors. In my 2 kids room, the salesperson suggested the cordless option for safety, but I balked at the price for the upgrade...when I explained my hesitation, he immediately repriced the blinds to reflect the standard price but left the cordless option in place. When I pointed out the mistake, he told me it wasn't a mistake, that the company places safety before profits and that I shouldn't worry about it. Needless to say, he got the deal. I got a call 2 weeks later to set up a time for the install. Due to work conflicts, I needed a Saturday appointment which I was assured was "no problem". The install went very smoothly and the coverings look great! A added bonus was that the installer cleaned my windows while installing!!!! I got a "thank you card" in the mail a few days later from the saleperson. I am very impressed with Northwest Window Coverings and am very glad I heard of them.

5
★★★★★

I was told about Northwest Window Coverings by a neighbor who had them out to fix a awning. The salesperson was prompt, polite and really knew his stuff. I wanted to replace the old, outdated blinds throughout the house with more energy saving modern ones and the saleperson took his time in explaining the pro's and con's of each type of covering. I finally selected honeycombs in various colors. In my 2 kids room, the salesperson suggested the cordless option for safety, but I balked at the price for the upgrade...when I explained my hesitation, he immediately repriced the blinds to reflect the standard price but left the cordless option in place. When I pointed out the mistake, he told me it wasn't a mistake, that the company places safety before profits and that I shouldn't worry about it. Needless to say, he got the deal. I got a call 2 weeks later to set up a time for the install. Due to work conflicts, I needed a Saturday appointment which I was assured was "no problem". The install went very smoothly and the coverings look great! A added bonus was that the installer cleaned my windows while installing!!!! I got a "thank you card" in the mail a few days later from the saleperson. I am very impressed with Northwest Window Coverings and am very glad I heard of them.

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Message from Northwest Window Coverings

Thank you for visiting Northwest Window Coverings, the best source for all your window coverings needs. We bring the samples to your home so you can see how they will look in YOUR HOME, not a showroom. We offer the best window covering selection in the area for the guaranteed lowest prices. Choose from a wide selection of window coverings including Classic Woods, Faux Woods, energy saving Cellular shades, stylish Rollers, beautiful Roman and Woven blinds, even Shutters....with free installation, always!

More about Northwest Window Coverings

Sales, installations and repairs of all types of window coverings including shutters, soft treatments, awnings, blinds and related items. We carry Cellular Shades, Faux Wood Blinds, Horizontal Blinds, Natural Shades, Roller Shades, Roman Shades, Shutters,

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