Sweet Tea's Catfish & Blues Co.

★★★★★
Down Home Mississippi Blues, Culture and Cuisine in the Atlanta area
  • 3961 Floyd Rd Ste 100

    Austell, GA 30106

    Map & Directions
  • 678-884-1794

About Sweet Tea's Catfish & Blues Co.

Hours
Mon-Sat 11am-9pm; Sun 11am-2pm

Food

Food
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4.5556 18
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This company has a BBB rating of "F." This is the worst rating a company can receive. They have demonstrated poor customer service (actually no customer service) and the BBB has finally done something about it. If you have had issues please contact the BBB and file a report. The current report on this company can be found via the following link.

http://www.bbb.org/atlanta/business-reviews/food-products/turkeezrus-in-austell-ga-27370056

1
★☆☆☆☆

This company has a BBB rating of "F." This is the worst rating a company can receive. They have demonstrated poor customer service (actually no customer service) and the BBB has finally done something about it. If you have had issues please contact the BBB and file a report. The current report on this company can be found via the following link.

http://www.bbb.org/atlanta/business-reviews/food-products/turkeezrus-in-austell-ga-27370056

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I actually never got to taste the food so I won't comment on that.

My story sounds like many others here. Placed and order and never got it. When I went to pick up my Christmas dinner turkey and was told I had to wait. Then that it

3
★★★★★

I actually never got to taste the food so I won't comment on that.

My story sounds like many others here. Placed and order and never got it. When I went to pick up my Christmas dinner turkey and was told I had to wait. Then that it

.

Where do I begin?

I ordered turkey online for Christmas Eve on 12/14/10. The cutoff for Christmas orders was 12/16/10. I requested that it be delivered between 5pm and 7pm. My guests were to arrive at 7pm. At 6:30 on Christmas Eve, I called to check on my order. I was put on hold for 10 minutes and eventually hung up since I'd obviously been forgotten. I did hear the manager berating whoever picked up the phone for not making the turkeys that were ordered. Is there no hold button?

I called back about 7 times and finally talked to someone. They informed me that they were running behind due to numerous orders and would have someone call me back. No one called me back. At 8pm, I called again, and was told the turkey would be there in 30 minutes.

At 9pm I called and was told they were 20 minutes away. At 10pm, with a house full of hungry guests, I called again, and was livid. They informed me that they were about 30 minutes away. At 10:30pm I called again and had to give the driver directions to my house since he was lost. No GPS for delivery drivers? Really?

So at 11pm, we finally sat down to eat. The turkey was good but it's obvious that they made the turkey when I called at 6:30 to inquire about it. I had food ready at 7pm so needless to say as the hostess, I was beyond rage, trying to keep sides warm for 4 hours.

They *said* they'd refund the $20 delivery charge but I'll be pressing that matter until it's taken care of.

If you plan to do business with this poor excuse for a company, you unfortunately will have to confirm your order at the time you'd like them to prepare it.

I will never order from this company again and have a busy day of posting this review on my Facebook page as well as any other business review page I can find. Better Business Bureau here I come!

1
★☆☆☆☆

Where do I begin?

I ordered turkey online for Christmas Eve on 12/14/10. The cutoff for Christmas orders was 12/16/10. I requested that it be delivered between 5pm and 7pm. My guests were to arrive at 7pm. At 6:30 on Christmas Eve, I called to check on my order. I was put on hold for 10 minutes and eventually hung up since I'd obviously been forgotten. I did hear the manager berating whoever picked up the phone for not making the turkeys that were ordered. Is there no hold button?

I called back about 7 times and finally talked to someone. They informed me that they were running behind due to numerous orders and would have someone call me back. No one called me back. At 8pm, I called again, and was told the turkey would be there in 30 minutes.

At 9pm I called and was told they were 20 minutes away. At 10pm, with a house full of hungry guests, I called again, and was livid. They informed me that they were about 30 minutes away. At 10:30pm I called again and had to give the driver directions to my house since he was lost. No GPS for delivery drivers? Really?

So at 11pm, we finally sat down to eat. The turkey was good but it's obvious that they made the turkey when I called at 6:30 to inquire about it. I had food ready at 7pm so needless to say as the hostess, I was beyond rage, trying to keep sides warm for 4 hours.

They *said* they'd refund the $20 delivery charge but I'll be pressing that matter until it's taken care of.

If you plan to do business with this poor excuse for a company, you unfortunately will have to confirm your order at the time you'd like them to prepare it.

I will never order from this company again and have a busy day of posting this review on my Facebook page as well as any other business review page I can find. Better Business Bureau here I come!

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Ratings_icons Ratings_icons

.

Where do I begin?

I ordered turkey online for Christmas Eve on 12/14/10. The cutoff for Christmas orders was 12/16/10. I requested that it be delivered between 5pm and 7pm. My guests were to arrive at 7pm. At 6:30 on Christmas Eve, I

3
★★★★★

Where do I begin?

I ordered turkey online for Christmas Eve on 12/14/10. The cutoff for Christmas orders was 12/16/10. I requested that it be delivered between 5pm and 7pm. My guests were to arrive at 7pm. At 6:30 on Christmas Eve, I

.

Absolutely pathetically poor service. Whatever you do, do NOT use their online ordering and shipping service. We called first, were told (because they were busy) to order a week in advance of Christmas (which we did - as well as ordering for a delivery date the day before we actually needed it), but on the due date - nothing. Called that day - they said they would call back, but by the time i realized they had not and called back, the phone wasn??t answered. The next morning, a loooong wait on the phone - much shuffling of papers, and hen 'oh, I found your order (no apology that it was now 2 days late, mind you) - I??ll bring it out before 4:00 today??. But no - nothing showed up. Now we're entertaining company on Christmas Day with leftovers because of these incompetent jerks. Just PATHETIC.

1
★☆☆☆☆

Absolutely pathetically poor service. Whatever you do, do NOT use their online ordering and shipping service. We called first, were told (because they were busy) to order a week in advance of Christmas (which we did - as well as ordering for a delivery date the day before we actually needed it), but on the due date - nothing. Called that day - they said they would call back, but by the time i realized they had not and called back, the phone wasn??t answered. The next morning, a loooong wait on the phone - much shuffling of papers, and hen 'oh, I found your order (no apology that it was now 2 days late, mind you) - I??ll bring it out before 4:00 today??. But no - nothing showed up. Now we're entertaining company on Christmas Day with leftovers because of these incompetent jerks. Just PATHETIC.

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Horrible company to do business with. Bought their Living Social deal and ordered my turkey the day it came out. When I ordered, there was no place to choose a shipping method...only a box to state whether it was for pick up or delivery. Well, I stated I wanted it delivered today, 12/17. Today I called to get an estimate time for delivery and they said I never paid shipping and my turkey was not coming. As a businees, and providing quality service to the customer, I should have been called ahead of time to be informed that there was a problem with my order as I would have been happy and willing to pay for delivery....just had no way of doing it when this first launched. Needless to say this company completely screwed me for a family function this evening without even trying to make it right. I was told they have over 500 orders...well, if you can't handle the business and treat each order personally...don'y put out anymore Groupons or Living Socials. HORRIBLE BUSINESS. Wouldn'tt take my dog to eat there!!!! STAY AWAY!!!

Because of them, my family dinner tonight has been completely messed up!!! THANKS....crapeez r us!!!

1
★☆☆☆☆

Horrible company to do business with. Bought their Living Social deal and ordered my turkey the day it came out. When I ordered, there was no place to choose a shipping method...only a box to state whether it was for pick up or delivery. Well, I stated I wanted it delivered today, 12/17. Today I called to get an estimate time for delivery and they said I never paid shipping and my turkey was not coming. As a businees, and providing quality service to the customer, I should have been called ahead of time to be informed that there was a problem with my order as I would have been happy and willing to pay for delivery....just had no way of doing it when this first launched. Needless to say this company completely screwed me for a family function this evening without even trying to make it right. I was told they have over 500 orders...well, if you can't handle the business and treat each order personally...don'y put out anymore Groupons or Living Socials. HORRIBLE BUSINESS. Wouldn'tt take my dog to eat there!!!! STAY AWAY!!!

Because of them, my family dinner tonight has been completely messed up!!! THANKS....crapeez r us!!!

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.

Horrible company to do business with. Bought their Living Social deal and ordered my turkey the day it came out. When I ordered, there was no place to choose a shipping method...only a box to state whether it was for pick up or delivery.

3
★★★★★

Horrible company to do business with. Bought their Living Social deal and ordered my turkey the day it came out. When I ordered, there was no place to choose a shipping method...only a box to state whether it was for pick up or delivery.

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We love this spot. High energy food is great. It's a small family owned business. I recieved a flyer on my mailbox, and decided to give it a try. I went down on a wednsday an had the all you can eat catfish.... The fish was awesome.

3
★★★★★

We love this spot. High energy food is great. It's a small family owned business. I recieved a flyer on my mailbox, and decided to give it a try. I went down on a wednsday an had the all you can eat catfish.... The fish was awesome.

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I've been several times on Friday night and th catfish is great. The place is small but band helps give it that hole in the wall feeling which is ideal for true southerners.

3
★★★★★

I've been several times on Friday night and th catfish is great. The place is small but band helps give it that hole in the wall feeling which is ideal for true southerners.

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My wife and I stumbled accross this place on a friday night. The food was awesome. It is a fimily atmosphere. I had the tamale and Catfish combo. I never knew Mississippi was known for a tamale, but it was exceptional. My wife had the

3
★★★★★

My wife and I stumbled accross this place on a friday night. The food was awesome. It is a fimily atmosphere. I had the tamale and Catfish combo. I never knew Mississippi was known for a tamale, but it was exceptional. My wife had the

Pros: Great time!!!

Cons: Too Small

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The place looks nice (once you get past the screaming kid in that back that makes random guest appearances at your table). It has potential but there was hardly anything available on the menu and me and a friend went mid-afternoon! Ended

3
★★★★★

The place looks nice (once you get past the screaming kid in that back that makes random guest appearances at your table). It has potential but there was hardly anything available on the menu and me and a friend went mid-afternoon! Ended

.

Me & My homegirl Where Excited about Trying a New Place & Even More That it Was Black Owned however remind us not to do that again I asked for Raspberry Tea they Where Out Red beans & rice Out The Peach tea Was So Water down But The Real

3
★★★★★

Me & My homegirl Where Excited about Trying a New Place & Even More That it Was Black Owned however remind us not to do that again I asked for Raspberry Tea they Where Out Red beans & rice Out The Peach tea Was So Water down But The Real

.

I've been meaning to stop by and check them out since they opened and finally got an opportunity to do so today. I ordered the catfish & rib combo basket with side of collard greens and a peach sweet tea. The sweet tea was excellent and so

3
★★★★★

I've been meaning to stop by and check them out since they opened and finally got an opportunity to do so today. I ordered the catfish & rib combo basket with side of collard greens and a peach sweet tea. The sweet tea was excellent and so

Pros: Great Peach Sweet Tea, Nice Owners

Cons: Baked Tasting Ribs

.

My and a few friends decided to check out Sweet Tea's last Friday night. I asked for Tilapia, but they didn't have any left. I then asked for the deep fried turkey, there was none left. I asked for Peach Tea, the didn't have any left.

3
★★★★★

My and a few friends decided to check out Sweet Tea's last Friday night. I asked for Tilapia, but they didn't have any left. I then asked for the deep fried turkey, there was none left. I asked for Peach Tea, the didn't have any left.

Pros: Live band

Cons: Terrible food, poor service, limited seating

.

It reminds me of the little Cafes in Memphis off of Bill Street, it's so cute, the foods good and the music is Totally Old School Blues (I love It), and the owners are very nice. The atmosphere is so relaxing and down to earth. I would totally recommend it to friends, relatives and co-workers (which I already have).

Oh, I almost forgot the Live Music, (yeh) a couple of nights a week.

My husband and I have decided to make it one of our regulars.

2
★★★★☆

It reminds me of the little Cafes in Memphis off of Bill Street, it's so cute, the foods good and the music is Totally Old School Blues (I love It), and the owners are very nice. The atmosphere is so relaxing and down to earth. I would totally recommend it to friends, relatives and co-workers (which I already have).

Oh, I almost forgot the Live Music, (yeh) a couple of nights a week.

My husband and I have decided to make it one of our regulars.

Pros: Best Old School Blues in Cobb/ATL

Cons: Almost Hidden

from CitySearch
.

This is a great new restaurant for catfish. However, since it is a new restaurant there are a couple areas of opportunities that will improve the overall dinning experience. I found the staff to be pleasant but lacking in the basics.

No napkings on table. Must ask for sugar or sweetner. It took several days before we could find someone available at the restaurant. Seems it often opens late and therefor the lunch service starts late.
Having said all this, I still plan to go to Sweet Tea's every chance I get.

2
★★★★☆

This is a great new restaurant for catfish. However, since it is a new restaurant there are a couple areas of opportunities that will improve the overall dinning experience. I found the staff to be pleasant but lacking in the basics.

No napkings on table. Must ask for sugar or sweetner. It took several days before we could find someone available at the restaurant. Seems it often opens late and therefor the lunch service starts late.
Having said all this, I still plan to go to Sweet Tea's every chance I get.

Pros: Food is great!

Cons: Service need attention

from CitySearch
.

I stopped in sweet tea's on a sat afternoon and had a fried turkey sandwich and some white rice. It was very good. This is not the typical fast food place the food is very healthy. I wasn't sure what fried turkey would taste like but it was very good I would highly recomend sweet tea's to anybody looking for something different. The staff is very friendly. They have good entertainment as well.

2
★★★★★

I stopped in sweet tea's on a sat afternoon and had a fried turkey sandwich and some white rice. It was very good. This is not the typical fast food place the food is very healthy. I wasn't sure what fried turkey would taste like but it was very good I would highly recomend sweet tea's to anybody looking for something different. The staff is very friendly. They have good entertainment as well.

Pros: Friendly Staff

Cons: None

from CitySearch
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Small Mom and Pop run resturant. Great food and the service was awesome. Looking foward to visiting again to hear some Blues music on Friday Nights.

5
★★★★★

Small Mom and Pop run resturant. Great food and the service was awesome. Looking foward to visiting again to hear some Blues music on Friday Nights.

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