Fix My PC Computer & Electronic Service Center

★☆☆☆☆
Monday-Saturday: 10.00AM to 7.00PM Sunday: Available by appointment only Emergency service available 24/7
  • 1379 W Ridge Rd

    Rochester, NY 14615

    Map & Directions
  • 585-473-3757

About Fix My PC Computer & Electronic Service Center

Categories
  • Consumer Electronics Repair Shops
  • Computer Repair Services
Hours
Special Offer
Call Today!
Emails
  • vincenttesta@gmail.com

Personal Services

Personal Services
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FIX MY PC? TRY FIX YOUR MANNERS FIRST TOM. I just spent $160 here to have something fixed I get it home and its not outputting audio, I just spoke with Tom and he started to yell at me telling me I Needed an appointment after spending $160 at his establishment. Well Tom I have news for you if that's how you treat your customers you can be sure I will NEVER bring my problems to you, and make sure everyone else knows to stay away from your business. I KNOW A LOT OF PEOPLE in Rochester that ask for my advice where to take computer AND electronics to for repair. That's not how you treat customers yelling at them on the phone because they are asking for your help AFTER the unit is home and its not working properly. I will also be reporting you to the better business bureau, your a hot head and you do not run a professional shop. Also when you bring it in they require $30 to look at it which is fine HOWEVER when your tech says $80 and i CLEARLY say I don't want to spend a hell of a lot of money you fix it and then don't tell me what the final bill is?? $130 EXTRA later?? Nice way to run a business..MAKE Sure you ASK Before he fixes it what its going to cost better shops in Rochester who will treat you like they want your business again and again. And if i want to know what the status is when you promise it after a few days and its been a week to repair DON'T Flip out on me because you don't know how to update a customer....CUSTOMER SERVICE SERIOUSLY Lacking!!

1
★☆☆☆☆

FIX MY PC? TRY FIX YOUR MANNERS FIRST TOM. I just spent $160 here to have something fixed I get it home and its not outputting audio, I just spoke with Tom and he started to yell at me telling me I Needed an appointment after spending $160 at his establishment. Well Tom I have news for you if that's how you treat your customers you can be sure I will NEVER bring my problems to you, and make sure everyone else knows to stay away from your business. I KNOW A LOT OF PEOPLE in Rochester that ask for my advice where to take computer AND electronics to for repair. That's not how you treat customers yelling at them on the phone because they are asking for your help AFTER the unit is home and its not working properly. I will also be reporting you to the better business bureau, your a hot head and you do not run a professional shop. Also when you bring it in they require $30 to look at it which is fine HOWEVER when your tech says $80 and i CLEARLY say I don't want to spend a hell of a lot of money you fix it and then don't tell me what the final bill is?? $130 EXTRA later?? Nice way to run a business..MAKE Sure you ASK Before he fixes it what its going to cost better shops in Rochester who will treat you like they want your business again and again. And if i want to know what the status is when you promise it after a few days and its been a week to repair DON'T Flip out on me because you don't know how to update a customer....CUSTOMER SERVICE SERIOUSLY Lacking!!

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Message from Fix My PC Computer & Electronic Service Center

Fix My Pc would like to thank everyone for their time and effort to acknowledge the importance of their computer usage. When problems arise, its good to see people rely on Fix My Pc for several reasons. One, we understand the difference between pricing and affordability. Two, we are fast and convenient. Three, our tech's go above and beyond the digital divide to repair and educate consumers. Fouth, we actually FIX IT RIGHT!!!

More about Fix My PC Computer & Electronic Service Center

Fix My Pc offers a variety of affordable diagnostics and services that include Computer/Laptop Hardware and Software Repair, Maintenance, Networking, Camera and Surveillance and Installation, Web Development,management, Ad Campaigns, & Business Solutions.

 

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