The Woodlands Dermatology Associates

★★★☆☆
30.1737 -95.4564
Map and Directions to The Woodlands Dermatology Associates

281-363-5050

9303 Pinecroft Dr, Suite 150

Spring, TX

77380

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About The Woodlands Dermatology Associates

Categories

Health & Medical

Health & Medical
More choices in Spring:
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Holly H. Clark, MD

9303 Pinecroft Drive Spring, TX

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Temitope F. Soares, MD

440 Rayford Road Suite 140 Spring, TX

3.0 4
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Reviews 1 - 4 of 4.
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My daughter was brought in twice for a total visit with the doctor of about 5 minutes. I realize these doctors are specialists and that she probably knows right away what eczema looks like. But show some interest and sit down and explain things to me.
The final straw was in our last appointment. The office apparently uses an automated phone system to call and confirm appointments. I know, for a fact, that I acknowledged the appointment. I took the day off work and took my daughter in. The office had received a cancellation of the appointment via their automated system and had already booked the spot. My daughter and I were left standing in the waiting room with no appointment. If the automated system doesnt work, try making a personal call to people. Like the rest of the world does. These kinds of appointments are a little more important than your everyday issues. My daughter - and my money - are now scheduled to see a different dermatologist. One with better reviews on insiderpages and one that has a better office staff.

1
★☆☆☆☆

My daughter was brought in twice for a total visit with the doctor of about 5 minutes. I realize these doctors are specialists and that she probably knows right away what eczema looks like. But show some interest and sit down and explain things to me.
The final straw was in our last appointment. The office apparently uses an automated phone system to call and confirm appointments. I know, for a fact, that I acknowledged the appointment. I took the day off work and took my daughter in. The office had received a cancellation of the appointment via their automated system and had already booked the spot. My daughter and I were left standing in the waiting room with no appointment. If the automated system doesnt work, try making a personal call to people. Like the rest of the world does. These kinds of appointments are a little more important than your everyday issues. My daughter - and my money - are now scheduled to see a different dermatologist. One with better reviews on insiderpages and one that has a better office staff.

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Dr. Holly Clark saved my life. That is not an empty statement. She honestly saved my life. She has been my dermatologist for many years and one day back in 2007 she noticed, quite by accident, a spot on my back. I had melanoma. She had it biopsied (sp?) and surgically removed in under a week..scheduled lab work, eye exams and chest x-rays....most importantly, she held my hand and walked me through it...now, if I call and worry about a spot, she gets me right in and her staff is first class...She is the top dermatologist in the Houston area. She also detected that my son needed to go to a hematologist based on a vein on his face..she is THAT good...she probably saved his life as well. I know it may be rare for a dermo to be a life saver, but she absolutely was and I drive hours to continue seeing her since I moved away. (Shana, her nurse, rocks too!!)

5
★★★★★

Dr. Holly Clark saved my life. That is not an empty statement. She honestly saved my life. She has been my dermatologist for many years and one day back in 2007 she noticed, quite by accident, a spot on my back. I had melanoma. She had it biopsied (sp?) and surgically removed in under a week..scheduled lab work, eye exams and chest x-rays....most importantly, she held my hand and walked me through it...now, if I call and worry about a spot, she gets me right in and her staff is first class...She is the top dermatologist in the Houston area. She also detected that my son needed to go to a hematologist based on a vein on his face..she is THAT good...she probably saved his life as well. I know it may be rare for a dermo to be a life saver, but she absolutely was and I drive hours to continue seeing her since I moved away. (Shana, her nurse, rocks too!!)

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I suffered from acne while pregnant and for a while post-pregnancy; this resulted in some minor acne scarring. I got a referral from my primary care to see Dr. Payne. I only had to wait a few minutes in the waiting room, which seemed to be a positive sign. In the exam room, I told the nurse why I was there (acne scarring and I also had a rash that turned out to be eczema). Dr. Payne came in about 2 minutes later. Again, I thought, "Wow! Great service." That's when it went downhill. Dr. Payne talked ridiculously fast and spent maybe 3 minutes with me, tops. As a brand new patient, I expected a little better service than that. She never once called me by my name (kept addressing me as "you", as in "Ok you, it was great seeing you; take care, you!"). She told me I had cystic acne and eczema. I don't recall her once getting close to my face to examine my skin, feel my skin, etc. I don't recall her asking me what I was using on my skin, etc. This makes it difficult for me to understand her diagnosis (she said I had cystic acne and needed to use something to control the breakouts; the day I went I had two zits on my chin and was otherwise perfectly clear). She did give me a prescription for Epiduo and some samples of lotion for the eczema. She never once mentioned that they had an aesthetic service which offers treatments for acne scarring (I found this out on their site). My skin hasn't been breaking out, but I also haven't really been able to use the Epiduo because the eczema keeps flaring up (so much for the lotion, Locoid, she gave me). So my skin doesn't really look worse, but it certainly doesn't look better. I was supposed to go back for a follow-up this month, but due to the poor service, I've decided not to. In fact, I just had to call to cancel the appointment and after spending 10 mins 35 secs on hold, I was able to do so. The woman I finally spoke to didn't even ask me if I wanted to reschedule (which of course, I don't, but it is yet another example of poor service).

1
★☆☆☆☆

I suffered from acne while pregnant and for a while post-pregnancy; this resulted in some minor acne scarring. I got a referral from my primary care to see Dr. Payne. I only had to wait a few minutes in the waiting room, which seemed to be a positive sign. In the exam room, I told the nurse why I was there (acne scarring and I also had a rash that turned out to be eczema). Dr. Payne came in about 2 minutes later. Again, I thought, "Wow! Great service." That's when it went downhill. Dr. Payne talked ridiculously fast and spent maybe 3 minutes with me, tops. As a brand new patient, I expected a little better service than that. She never once called me by my name (kept addressing me as "you", as in "Ok you, it was great seeing you; take care, you!"). She told me I had cystic acne and eczema. I don't recall her once getting close to my face to examine my skin, feel my skin, etc. I don't recall her asking me what I was using on my skin, etc. This makes it difficult for me to understand her diagnosis (she said I had cystic acne and needed to use something to control the breakouts; the day I went I had two zits on my chin and was otherwise perfectly clear). She did give me a prescription for Epiduo and some samples of lotion for the eczema. She never once mentioned that they had an aesthetic service which offers treatments for acne scarring (I found this out on their site). My skin hasn't been breaking out, but I also haven't really been able to use the Epiduo because the eczema keeps flaring up (so much for the lotion, Locoid, she gave me). So my skin doesn't really look worse, but it certainly doesn't look better. I was supposed to go back for a follow-up this month, but due to the poor service, I've decided not to. In fact, I just had to call to cancel the appointment and after spending 10 mins 35 secs on hold, I was able to do so. The woman I finally spoke to didn't even ask me if I wanted to reschedule (which of course, I don't, but it is yet another example of poor service).

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The Woodlands Dermatology is great. Dr Holly Clark is who I have seen. I have had several things removed w/little to no scarring and her nurses and staff are very friendly. Even my main dr. asked who did my removals b/c she did a great job.

5
★★★★★

The Woodlands Dermatology is great. Dr Holly Clark is who I have seen. I have had several things removed w/little to no scarring and her nurses and staff are very friendly. Even my main dr. asked who did my removals b/c she did a great job.

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