Riverfront Dental of Vinings

★★★★☆
  • 4199 Paces Ferry Rd Ste D

    Atlanta, GA 30339

    Map & Directions
  • 770-373-4601

About Riverfront Dental of Vinings

Categories
  • Dentists

Health & Medical

Health & Medical
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4.0 4
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I have never been treated so poorly by a dentist office. The office staff is rude, unhelpful and unfriendly. I received a written quote from this dental office. After the service was completed, I received a bill for more than double the amount of my original quote. I repeatedly attempted to point out the fact that I was quoted a different price. The office manager nor the dentist even attempted to apologize for misquoting the amount that I would owe. No one ever fixed my statement. I would not recommend this dentist office to anyone. They will tell you that your service will cost less and then they will bill you for a MUCH higher amount. They ripped me off and never thought about it again. They did it to me and they will do it to you. BEWARE!

1
★☆☆☆☆

I have never been treated so poorly by a dentist office. The office staff is rude, unhelpful and unfriendly. I received a written quote from this dental office. After the service was completed, I received a bill for more than double the amount of my original quote. I repeatedly attempted to point out the fact that I was quoted a different price. The office manager nor the dentist even attempted to apologize for misquoting the amount that I would owe. No one ever fixed my statement. I would not recommend this dentist office to anyone. They will tell you that your service will cost less and then they will bill you for a MUCH higher amount. They ripped me off and never thought about it again. They did it to me and they will do it to you. BEWARE!

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Business Response:

Dear soccermom30342, Thank you for having been a part of our practice. I am sorry that you feel that you have been treated poorly. There clearly has been a misunderstanding, and I want to clear up a few facts. All patients are given a PROPOSED TREATMENT PLAN which states at the bottom of the page " Insurance coverage is only an estimation. Patient/parent/legal guardian is responsible for all treatment not covered by insurance." Your insurance company estimated that they would pay 80% of your treatment, but in reality they only paid 50% of your treatment. Your insurance changed the benefit paid on your behalf mid-treatment. That left you with a balance of the difference. My staff and I discusssed this with you and apologized for the confusion. As always with any patients, we suggest that all patients contact their insurance companies with any descrepancies or concerns with insurance payments. Again, thank you for having been a part of our practice. If there is anything that I may do to assist you in the future, I avail myself and staff to you at your convenience. - Janine Epps Randall, DDS
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I have always been afraid of the dentist, but Dr.Epps- Randall is warm and caring. She explained everything to me, and it didn't hurt one bit. Her staff is nice, and the office is beautiful. I highly recommend Dr. Epps-Randall

5
★★★★★

I have always been afraid of the dentist, but Dr.Epps- Randall is warm and caring. She explained everything to me, and it didn't hurt one bit. Her staff is nice, and the office is beautiful. I highly recommend Dr. Epps-Randall

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I just had the best experience at this dental office. Dr. Randall and her staff are gentle and thorough. The entire office is computerized and very modern. Her fees are low, and you can get a quick appointment if you are in pain. She is great!!!!

5
★★★★★

I just had the best experience at this dental office. Dr. Randall and her staff are gentle and thorough. The entire office is computerized and very modern. Her fees are low, and you can get a quick appointment if you are in pain. She is great!!!!

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My husband and I had dental work done and had a wonderful experience. Dr. Randall is an excellent dentist, and her staff is friendly and professional. The office is very clean and modern.

5
★★★★★

My husband and I had dental work done and had a wonderful experience. Dr. Randall is an excellent dentist, and her staff is friendly and professional. The office is very clean and modern.

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Message from Riverfront Dental of Vinings

Sedation Dentistry



When a patient suffers from dental anxiety or dental phobia, varying degrees of dental sedation can be utilized, including conscious sedation with sedatives and nitrous oxide sedation. These techniques enable patients who might otherwise avoid the dentist to receive dental treatment necessary for a healthy smile.



Oral sedative medications such as diazepam can be given to a patient the night before a dentistry procedure or 30 minutes to an hour before the dental appointment, depending on the severity of the anxiety. The process for patients is simple. After a careful review of their medical history, Dr. Randall will choose the appropriate medication(s) and level of sedation to best meet the patient's needs. Driven to their appointment by a companion, the patient will most likely take a single pill before arriving at the office on the day or their treatment. More medication may be given depending on the type of procedures being performed and the duration of the appointment. When treatment is complete and the patient is ready to go home, their companion drives them back and stays with them until they are fully recovered ( about 4-10 hours). Due to the amnesic properties of many of the medications, patients have little-to-no memory of their time in the dental chair by the next day.



Oral sedatives do not provide pain relief, so an injection of local anesthetic will also be administered. If you have any questions, please don't hesitate to call us at 770-373-4601. We will be happy to answer any questions and discuss anxiety-free dentistry with you.







More about Riverfront Dental of Vinings

?Basic Preventative Care ?Porcelain Veneers ?Crowns/ Implant Crowns/ Bridges ?Partial and Complete Dentures ?Restorative Procedures ?Scaling and Root Planing ?Zoom 2 Tooth Whitening ?Digital Radiographs ?Emergency Care ?Mouthguards ?Non-metal Mercury Free Fillings

 

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