Online Computer Repair - Secure Remote Support

I am online freelance writer, I need to be online everyday to talk with clients. Just two week back, my computer didn't boot properly.I called one of my friends for a good and fast computer repairing person.He suggested that I call Secure remote.I called up them.They are awesome. They repaired my computer within an hour or so and got me back up and running.

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You know, out of all the options for computer repair that i've tried, Secure Remote is by far the best choice. They've been nothing but patient with me and my family while repairing our computers. We arent the smartest computer people in the world, and they do a great job of not making me feel like an idiot. They explained everything (very well) that I asked so that I could understand it, their charge was not outrageous, and they back everything up with guarantees. I wish a lot of other companies could practice those same principles. I guess those are the benefits the end customer receives when dealing with a smaller company versus the giant corporations.

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It was the week before midterms and I had 3 separate assignments that I had to hand in. So while doing research I somehow got a virus. My laptop started to run slower and slower and I began to receive pop ups promising to enhance my manhood. Paranoia starts to set in when I realize I could lose all of my work and have to retake the entire term. I very quickly started looking for a repair service. I called Secure Remote Support and received some better prices that fit more into my budget. They only charged me $105 to remove it and speed it up, and they did the work by connecting to my computer by the internet. So I didnt even have to take it anywhere. I liked that a lot. It really goes to show you how many other repair companies inflate their prices to make a buck. It is outrageous, but thankfully Ive found secure remote support.

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We have a desktop and a laptop. I switched my high speed internet provider to Comcast and had Joe do the wireless set up on my laptop. There were several issues beyond the "simple installation" and Joe was able to reconcile all. There has also been an ongoing problem with printing wireless from that laptop. Joe was able to resolve the issue and we, after 6 months without, can now print wirelessly. He also advised removing the current antivirus hardware we had (Norton) because it was causing all kinds of issues with the running of the computer. We did and now, with the combination of comcast, cleaned up computer and new antivirus software the computers are fast and efficient. Joe also worked on the desktop, cleaning up 3 viruses that Norton was "unable" to clear. It works great. This computer repair service is great. I highly recommend it. The ease of having the computer worked on from my house was really valuable. Of course you need to have internet connection to use this. Joe was able to work on my computers same day and solve issues within 24 hours. He kept me updated on what he was doing and his charges were reasonable.

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I contacted Secure Remote back in June to remove an infection that my daughters computer had contracted. It was a time sensitive problem as she is a college student and was going through finals at that time. They removed the virus infections and sold us virus protection service at an extra cost. Im a little dissapointed at the time it took. They originally quoted me 3 hours to clean it up, but it ended up taking 7 hours. I suppose that could be because it was done all remotely. It still cost less than taking it somewhere, so im happy with that. That being said, I will be using them in the future, just with the expectation of time. Good luck guys!

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With a family of 5, and 6 different computers in the house, we've had our share of computer problems. Over the past several years I can recall many experiences with the area computer repair shops many of them meeting expectations, but never exceeding the service standard that I look for before giving a company my repeat business.

I most recently came across Secure Remote Support on a Angies list listing where they have a very positive following of customers as well as positive reviews.

I hired Joe, from Secure Remote Support, on July 11th to repair one of our computers that had a problem with receiving email through Outlook Express. It had worked for many years then all of a sudden quit connecting properly.

Joe and another technician (Sam, I think?) connected to the PC, offered up a in stone price of $79.99 to repair the problem and a time frame of 2 hours. They were able to meet the timeline provided as well as the price they quoted me. During the work, they upsold me on a optimization service for $25 extra. Because it was guaranteed to speed up the computer, I took advantage of this offer. It did speed up the computer noticeably and my husband is quite happy with the computer now. It is void of any problems or glitches and works very well.

After this service was complete, they offered me a discounted price on optimizing and cleaning up our families other computers. We took them up on this offer based on the service that was provided on our first one and connected them to two other computers that were older and experiencing slower than normal operations.

Im very happy with the work provided for our families computers. The quality of service has been outstanding, the customer service has been the best i've experienced thus far in the service industry in a long time.

I highly recommend this service to anyone that is looking to have their computer repaired.

Anyone who questions the validity of this review may email me for my contact information at crawfordsarah12@gmail.com

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Last week my computer stopped working as it should so I called up iYogi. The iYogi representative that i connected remotely to told me they would notify me when the diagnosed the problem. Almost two hours passed when I called to "check up" on their progress when I was told they hadn't found the source of the issue yet. A bit frustrated I asked what they'd been doing with my computer this whole time. He replied it was waiting for another technician to look at it. Upon hearing this I decided to do some research on their service. Much to my dismay I found endless amounts of complaints. And tons of recommendations as alternatives such as secure remote support. I disconnected my computer after another 5 hours. So total it took them 10 hours to accomplish what seems could have been handled within a few hours. Secure Remote Support was able to repair it completely within just a couple of hours.

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f you have a P.C. virus or computer problem, Secure Remote Support is the company to call. I knew I had a virus when I booted up and I kept getting a black screen. When I finally got in, I had continuous pop-ups, couldn't access Words, couldn't get to websites, my photo software was messed up but fortunately my e-mail was intact. It was bad, bad, bad news.

I went on-line and read reviews for two recommended anti-virus companies. There were complaints on these company particularly from a customer who paid $260 to have his computer fixed and it was never fixed. He found Secure Remote Support on-line and was able to finally get his computer up and running for only $79.99.

Joe Clark was professional all the way. He asked for a full description of the problems I had on my p.c. He worked for 1 1/2 days debugging my P.C, which was infected "worse than average". After debugging, he installed a new anti-virus software which I purchased (extra cost). Joe communicated well, asked the right questions and answered my questions with patience and solid information. He's a good listener with strong interpersonal skills. Most important, he's a good analyst, knowledgeable and experienced in fix computers.

Two days after the PC was "debugged and cleaned up"
I called Joe about 4 minor glitches. Within a couple of hours they were taken care of.

I highly recommend Secure Remote Support and Joe Clark, for trouble shooting your computer.

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I am not what you consider a "computer savy" person. I can turn it on, send and receive email, and purchase to school books. About a month ago I received a call from my bank asking about some questionable purchases. I stated, "No those were not infact NOT my purchases" and was promptly sent a new card. Concerned I traced back my spending and suspected an online purchase was the source. My roommate then suggested that my pc might be infected. UGH!
With limited experience I was weary of some of the advertised computer repair services. So I called the biggest name I could find, the Geek Squad and made my appointment. The technician came to my home a couple of days later and proceeded to work on the infection. $250 dollars later, the technician finished his service thanked me for my business and left. 2 days later I get another call from my bank asking about another $900 charge for on my new card. Again I said, "No". By this time I frustrated and concerned about my rent check bouncing. I called GS to alert them to the recurring issue that their technician failed to correct. Upon calling I was rudely told I must have done something to reinfect my machine. I am 100% that it is still the same intrusion as I only use this for school. The representative was also unwilling to even consider that they didn't fix it properly and I was promptly told they could not help me any further. So I was left with a computer that is sharing my personal financial information with the world.
I started searching the web for an alternative when I found, Secure Remote Support, which offered to fix my issues for less than half the cost of the Geek Squad. Wow! I wish I would have known that before I just gave away $250. And being a college student and being on a budget, I opted for the $79.99 virus removal service. After remotely connecting to my netbook (I didn't even know that was possible), Joe hopped in the driver seat and in 2 hours my computer was operating flawlessly again. The malicious program was indentified and removed and I was given the "No Fix No Pay" Guarantee. A couple of weeks have passed and I am happy to say that I have had no more strange charges to my card and the issue my PC had are no longer mine. :) Thank you secureremotesupport.com.

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