THE ORKIN SERVICE DIFFERENCE When you hire The Orkin Man, you can be confident that you are receiving the service you expect, from the pest control experts you can trust. The Orkin Guarantee: Our Promise To You We're not satisfied until you're satisfied. Orkin means peace of mind when it comes to pest control. If pests return between regularly scheduled visits, we'll retreat at no charge. And if we're unable to solve your pest problem satisfactorily, we will refund your last service payment, too..