Sears

★☆☆☆☆
Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, and electronics. With the latest in mens, womens and kids fashion and beauty products, the whole family will look great. Sign up to be a ShopYourWay Member to earn points and save more on everything you love.
  • 50 Mall Dr West

    Jersey City, NJ 07310

    Map & Directions
  • 201-420-5300

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if you had less than 1 star rating i would give it to sears.

first, tried ordering washer on line, from some reason

after applying on sears card i got error message.
had to call the....my delivery window was 8:15 to 10:15am and Iwhen i called twice i got " I will have the driver call you " which never
happened.
on the day of delivery I received a call at 10:20 am explaining me that they are delayed and should be here in 1/2 hour. ( appointment was 8am-10am )
they made me lose a day of work but i wish it was ending like that.

when they arrived they had defective washer, they had to leave and called their supervisor who rescheduled for the day after....i knew this is going to be a rollercoaster.

when they arrived for the 2nd time.... -again with a different defective washer they again called and reschedule for 3 weeks later !!!
no washer in stock :-(

finaly we got it after almost a month with no washer.

even a newborn in the house didnt rush them from getting me a new washer....

their customer service is sucks, i lost 3 days of work ( every time they were late on their appointment time ).
their customer service offered me $50 gtift card ( and that is after demending credit )WHICH WAS NEVER SENT TO ME.

WONT EVER USE THEM !

0
★☆☆☆☆

if you had less than 1 star rating i would give it to sears.

first, tried ordering washer on line, from some reason

after applying on sears card i got error message.
had to call the....my delivery window was 8:15 to 10:15am and Iwhen i called twice i got " I will have the driver call you " which never
happened.
on the day of delivery I received a call at 10:20 am explaining me that they are delayed and should be here in 1/2 hour. ( appointment was 8am-10am )
they made me lose a day of work but i wish it was ending like that.

when they arrived they had defective washer, they had to leave and called their supervisor who rescheduled for the day after....i knew this is going to be a rollercoaster.

when they arrived for the 2nd time.... -again with a different defective washer they again called and reschedule for 3 weeks later !!!
no washer in stock :-(

finaly we got it after almost a month with no washer.

even a newborn in the house didnt rush them from getting me a new washer....

their customer service is sucks, i lost 3 days of work ( every time they were late on their appointment time ).
their customer service offered me $50 gtift card ( and that is after demending credit )WHICH WAS NEVER SENT TO ME.

WONT EVER USE THEM !

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