John Moore Svc

★★★★★
  • 2222 Campbell Rd

    Houston, TX 77080

    Map & Directions
  • 281-590-5555

4.7292 48
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We have a new plumber! John Moore Services answered fast, came out to estimate the job quickly and got it done neat and clean. The tech also was very informative, walked us through how to operate our new water heater and was just a genuinely nice guy. Thanks so much. We have an old house and I'm sure we'll be calling John Moore Services again soon.

5
★★★★★

We have a new plumber! John Moore Services answered fast, came out to estimate the job quickly and got it done neat and clean. The tech also was very informative, walked us through how to operate our new water heater and was just a genuinely nice guy. Thanks so much. We have an old house and I'm sure we'll be calling John Moore Services again soon.

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Last Friday afternoon, we had a major leak in our sink at the office. Water was spewing everywhere and dangerously close to our servers. We called two other plumbers, left messages, and never even got a call back. Then a friend of mine referred me to John Moore Services, and boy I'm sure glad that she did! They responded with a call back within 20 minutes, and were at my office just 30 minutes after that. Friendly, honest, reasonable and dependable - they have all of the qualities that you could possibly hope for in a plumber.

5
★★★★★

Last Friday afternoon, we had a major leak in our sink at the office. Water was spewing everywhere and dangerously close to our servers. We called two other plumbers, left messages, and never even got a call back. Then a friend of mine referred me to John Moore Services, and boy I'm sure glad that she did! They responded with a call back within 20 minutes, and were at my office just 30 minutes after that. Friendly, honest, reasonable and dependable - they have all of the qualities that you could possibly hope for in a plumber.

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We have a new plumber! John Moore Services answered fast, came out to estimate the job quickly and got it done neat and clean. The tech also was very informative, walked us through how to operate our new water heater and was just a

3
★★★★★

We have a new plumber! John Moore Services answered fast, came out to estimate the job quickly and got it done neat and clean. The tech also was very informative, walked us through how to operate our new water heater and was just a

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Last Friday afternoon, we had a major leak in our sink at the office. Water was spewing everywhere and dangerously close to our servers. We called two other plumbers, left messages, and never even got a call back. Then a friend of mine

3
★★★★★

Last Friday afternoon, we had a major leak in our sink at the office. Water was spewing everywhere and dangerously close to our servers. We called two other plumbers, left messages, and never even got a call back. Then a friend of mine

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In regards to my experience with John Moore Services, they fixed the problem at hand and then noted a larger issue that was even more dangerous, which they fixed on-site as well. They were very knowledgeable, friendly and put great care and quality into our issue. I would highly recommend them again to anyone and they went above and beyond the expectations I had in my mind.

5
★★★★★

In regards to my experience with John Moore Services, they fixed the problem at hand and then noted a larger issue that was even more dangerous, which they fixed on-site as well. They were very knowledgeable, friendly and put great care and quality into our issue. I would highly recommend them again to anyone and they went above and beyond the expectations I had in my mind.

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John Moore Services does superb work. The job they did for us was massive. It involved having all of the pluming redone in the house and installing a new boiler along with all new radiant. The job was done perfect.

3
★★★★★

John Moore Services does superb work. The job they did for us was massive. It involved having all of the pluming redone in the house and installing a new boiler along with all new radiant. The job was done perfect.

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In regards to my experience with John Moore Services, they fixed the problem at hand and then noted a larger issue that was even more dangerous, which they fixed on-site as well. They were very knowledgeable, friendly and put great care

3
★★★★★

In regards to my experience with John Moore Services, they fixed the problem at hand and then noted a larger issue that was even more dangerous, which they fixed on-site as well. They were very knowledgeable, friendly and put great care

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I've hired John Moore Services for a couple of jobs now and was really happy with the outcome of both. One was relatively small and easy - putting a drip pan beneath a hot water heater. The other was gigantic and heinous - leaking pipes beneath my foundation, which took 2 or 3 days to completely repair. In both cases, the technicians were great to work with and extremely patient and thorough. For the latter job in particular, I was very impressed. They had to go through my garage floor, dig out a mound of dirt and store it in the driveway until the job was done, fix the multiple leaks, then back fill all of the dirt and cement in the hole in the garage floor. When they were done, I honestly couldn't tell that anything had been out of sorts. They left the place exactly as they found it; no small task considering the size and nature of the job.

5
★★★★★

I've hired John Moore Services for a couple of jobs now and was really happy with the outcome of both. One was relatively small and easy - putting a drip pan beneath a hot water heater. The other was gigantic and heinous - leaking pipes beneath my foundation, which took 2 or 3 days to completely repair. In both cases, the technicians were great to work with and extremely patient and thorough. For the latter job in particular, I was very impressed. They had to go through my garage floor, dig out a mound of dirt and store it in the driveway until the job was done, fix the multiple leaks, then back fill all of the dirt and cement in the hole in the garage floor. When they were done, I honestly couldn't tell that anything had been out of sorts. They left the place exactly as they found it; no small task considering the size and nature of the job.

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I've hired John Moore Services for a couple of jobs now and was really happy with the outcome of both. One was relatively small and easy - putting a drip pan beneath a hot water heater. The other was gigantic and heinous - leaking pipes

3
★★★★★

I've hired John Moore Services for a couple of jobs now and was really happy with the outcome of both. One was relatively small and easy - putting a drip pan beneath a hot water heater. The other was gigantic and heinous - leaking pipes

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Awesome! Thorough, honest, polite and professional. Had them upgrade service in my house to 200 amp after 60 year old overloaded 100 amp service blew out. They replaced panel, breakers, shutoff/meter box, ground system, weather head, eyebolt at the eve, etc, etc. They did an excellent job at a competitive price. Their office staff followed up with a phone call to make sure everything had gone well. They thought of everything and I was glad I'd hired real professionals. Thanks John Moore Services

5
★★★★★

Awesome! Thorough, honest, polite and professional. Had them upgrade service in my house to 200 amp after 60 year old overloaded 100 amp service blew out. They replaced panel, breakers, shutoff/meter box, ground system, weather head, eyebolt at the eve, etc, etc. They did an excellent job at a competitive price. Their office staff followed up with a phone call to make sure everything had gone well. They thought of everything and I was glad I'd hired real professionals. Thanks John Moore Services

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Thorough, polite and professional. Had them upgrade service in my house. They replaced it all. They did an excellent job at a competitive price. They thought of everything and I was glad I'd hired real professionals. Thanks John Moore

3
★★★★★

Thorough, polite and professional. Had them upgrade service in my house. They replaced it all. They did an excellent job at a competitive price. They thought of everything and I was glad I'd hired real professionals. Thanks John Moore

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I just can not speak highly enough for John Moore Services and everything they have done for me and my family. I called them for an inspection for bed bugs, mice, and cockroaches . The tech was extremely knowledgable, compassionate and dedicated. He made sure to absolutely take care of all of our pest problems and put my mind at ease. Being 8 months pregnant, I was extremely worried to discover all of the pests, but he got to the bottom of it by discovering exactly where the problem was coming from (neighbors). He was available day and night for when I had questions. It is so rare to receive this kind of service, and I am truly thankful.

5
★★★★★

I just can not speak highly enough for John Moore Services and everything they have done for me and my family. I called them for an inspection for bed bugs, mice, and cockroaches . The tech was extremely knowledgable, compassionate and dedicated. He made sure to absolutely take care of all of our pest problems and put my mind at ease. Being 8 months pregnant, I was extremely worried to discover all of the pests, but he got to the bottom of it by discovering exactly where the problem was coming from (neighbors). He was available day and night for when I had questions. It is so rare to receive this kind of service, and I am truly thankful.

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Great service! After coming home from work and finding my system blowing hot air, they were able to send a tech out immediately. He was courteous and fixed my problem (blown capacitor) quickly. John Moore Services~ Thank you!

5
★★★★★

Great service! After coming home from work and finding my system blowing hot air, they were able to send a tech out immediately. He was courteous and fixed my problem (blown capacitor) quickly. John Moore Services~ Thank you!

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Great service! After coming home from work and finding my system blowing hot air, they were able to send a tech out immediately. He was courteous and fixed my problem (blown capacitor) quickly. John Moore Services~ Thank you!

3
★★★★★

Great service! After coming home from work and finding my system blowing hot air, they were able to send a tech out immediately. He was courteous and fixed my problem (blown capacitor) quickly. John Moore Services~ Thank you!

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John Moore Services does superb work. The job they did for us was massive. It involved having all of the pluming redone in the house and installing a new boiler along with all new radiant. The job was done perfect.

4
★★★★☆

John Moore Services does superb work. The job they did for us was massive. It involved having all of the pluming redone in the house and installing a new boiler along with all new radiant. The job was done perfect.

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Was very pleased with john moore services. They were knowledgeable, responsive and friendly. We hired them to install a few fixtures and in the process they identified and repaired other small issues that we were initially unaware of. Will definitely use them again.

5
★★★★★

Was very pleased with john moore services. They were knowledgeable, responsive and friendly. We hired them to install a few fixtures and in the process they identified and repaired other small issues that we were initially unaware of. Will definitely use them again.

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Was very pleased with john moore services. They were knowledgeable, responsive and friendly. We hired them to install a few fixtures and in the process they identified and repaired other small issues that we were initially unaware of. Will

3
★★★★★

Was very pleased with john moore services. They were knowledgeable, responsive and friendly. We hired them to install a few fixtures and in the process they identified and repaired other small issues that we were initially unaware of. Will

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Very professional and nice people. I've used them twice for small jobs, and they did both jobs efficiently each time. A pleasant surprise was that they were also on time.

3
★★★★★

Very professional and nice people. I've used them twice for small jobs, and they did both jobs efficiently each time. A pleasant surprise was that they were also on time.

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On a Tuesday, our air goes out. I called another company we've used before, but they told me they couldn't come out until Friday!!!! So, I go online and find John Moore Services. The tech came, had the part in his van, installed it, and our air was up and running within the hour. Our unit is about 14 years old and probably needs replacing later this year, and I am definitely calling them at that time.

Would WHOLEHEARTEDLY recommend their service to everyone,

5
★★★★★

On a Tuesday, our air goes out. I called another company we've used before, but they told me they couldn't come out until Friday!!!! So, I go online and find John Moore Services. The tech came, had the part in his van, installed it, and our air was up and running within the hour. Our unit is about 14 years old and probably needs replacing later this year, and I am definitely calling them at that time.

Would WHOLEHEARTEDLY recommend their service to everyone,

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On a Friday, our air goes out. I called a large reputable company we've used before, but they told me they couldn't come out until Wednesday!!!! So, I go online and find John Moore Servuces. They had an opening for saturday at "around

3
★★★★★

On a Friday, our air goes out. I called a large reputable company we've used before, but they told me they couldn't come out until Wednesday!!!! So, I go online and find John Moore Servuces. They had an opening for saturday at "around

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Thanks guys for a great job! I stay away from ladders as much as I can. My wife said you did a great job cleaning up. I highly recommend John Moore Services for electrical work.

5
★★★★★

Thanks guys for a great job! I stay away from ladders as much as I can. My wife said you did a great job cleaning up. I highly recommend John Moore Services for electrical work.

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We had a major ac issue over the weekend. I didn't know who to call or what to do. I'm so glad my neighbor told me about John Moore Services. It took some time but a tech was able to fix us up so we only suffered for a day vrs all weekend.

3
★★★★★

We had a major ac issue over the weekend. I didn't know who to call or what to do. I'm so glad my neighbor told me about John Moore Services. It took some time but a tech was able to fix us up so we only suffered for a day vrs all weekend.

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Thanks guys for a great job! I stay away from ladders as much as I can. My wife said you did a great job cleaning up. I highly recommend John Moore Services for electrical work.

3
★★★★★

Thanks guys for a great job! I stay away from ladders as much as I can. My wife said you did a great job cleaning up. I highly recommend John Moore Services for electrical work.

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John Moore Services is quick, responsive, and everyone I've spoken with was as nice as can be. As a new-ish homeowner, they walked me through everything and I found them so nice to work with and they did a great job. (The technician also showed up within the scheduled window- always a bonus for me!) I had a shower with a faulty lever and cartridge, and he fixed it in under an hour for a reasonable price.

5
★★★★★

John Moore Services is quick, responsive, and everyone I've spoken with was as nice as can be. As a new-ish homeowner, they walked me through everything and I found them so nice to work with and they did a great job. (The technician also showed up within the scheduled window- always a bonus for me!) I had a shower with a faulty lever and cartridge, and he fixed it in under an hour for a reasonable price.

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John Moore Services is quick, responsive, and everyone I've spoken with was as nice as can be. As a new-ish homeowner, they walked me through everything and I found them so nice to work with and they did a great job. (The technician also

3
★★★★★

John Moore Services is quick, responsive, and everyone I've spoken with was as nice as can be. As a new-ish homeowner, they walked me through everything and I found them so nice to work with and they did a great job. (The technician also

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John Moore Services has helped us more than once. They are friendly and knowledgable from the first phone call until the tech arrives. They have come after hours as well. They are our go-to-guy for all things house.

5
★★★★★

John Moore Services has helped us more than once. They are friendly and knowledgable from the first phone call until the tech arrives. They have come after hours as well. They are our go-to-guy for all things house.

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They were a little late to out house but we called at 5 pm so i'm shocked they came at all. The tech fixed our ac up quickly and charged a fair amount. We are totally satisfied and will use again.

5
★★★★★

They were a little late to out house but we called at 5 pm so i'm shocked they came at all. The tech fixed our ac up quickly and charged a fair amount. We are totally satisfied and will use again.

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I can't tahnk John Moore Services enough for taking care of some plumbing issues for my parents. They were fast, fair and very nice to my folks. We highly recommend and will use them again and agian.

5
★★★★★

I can't tahnk John Moore Services enough for taking care of some plumbing issues for my parents. They were fast, fair and very nice to my folks. We highly recommend and will use them again and agian.

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We couldn't be happier with John Moore and his techs. My parents had some plumbing and flooding issues and they came out and resolved everything and cleaned up a mess they didn't make. They were very knowledgable and kept the kids in the

3
★★★★★

We couldn't be happier with John Moore and his techs. My parents had some plumbing and flooding issues and they came out and resolved everything and cleaned up a mess they didn't make. They were very knowledgable and kept the kids in the

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The job was fast and easy. They did an excellent job. I thought I was spending one more night without AC but John Moore Services got the job well done. I definitely recommend them to others. You will not regret it. EXCELLENT!!!!!! God

3
★★★★★

The job was fast and easy. They did an excellent job. I thought I was spending one more night without AC but John Moore Services got the job well done. I definitely recommend them to others. You will not regret it. EXCELLENT!!!!!! God

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Was very pleased with John Moore services. They were knowledgeable, responsive and friendly. We hired them to install a few fixtures and in the process they identified and repaired other small issues that we were initially unaware of. Will

3
★★★★★

Was very pleased with John Moore services. They were knowledgeable, responsive and friendly. We hired them to install a few fixtures and in the process they identified and repaired other small issues that we were initially unaware of. Will

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I bought an old place with old everything. I had several people out to look at things but nobody could take care of it all. Then I saw an ad for John Moore Services. I made an appointment. They sent out an ac tech, plumber and electrical.

3
★★★★★

I bought an old place with old everything. I had several people out to look at things but nobody could take care of it all. Then I saw an ad for John Moore Services. I made an appointment. They sent out an ac tech, plumber and electrical.

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The tech came out very fast after we called and said my wife was pregnant and the temps in the house were in the 80's. They brought a portable unit and cooled down one room very quickly while they fixed our unit. They explained everything

3
★★★★★

The tech came out very fast after we called and said my wife was pregnant and the temps in the house were in the 80's. They brought a portable unit and cooled down one room very quickly while they fixed our unit. They explained everything

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WHAT A JOKE!!! Our ac stopped working. If was a Sunday and it was HOT. We called John Moore to come out and look at it. First thing the technician said was we needed a new unit and they would charge $9,000. We laughed and called someone

3
★★★★★

WHAT A JOKE!!! Our ac stopped working. If was a Sunday and it was HOT. We called John Moore to come out and look at it. First thing the technician said was we needed a new unit and they would charge $9,000. We laughed and called someone

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Awesome customer service! Promptly returned phone calls, did additional research based on my son's medical condition and adhered to all our guidelines while the installers were here. Quick install, kept things immaculate during the install, thoroughly explained things, receptive to questions, and all around easy to work with. Workers showed up on time (they were actually even early which was a breath I fresh air). Prices VERY fair. I strongly recommend John and his crew!

5
★★★★★

Awesome customer service! Promptly returned phone calls, did additional research based on my son's medical condition and adhered to all our guidelines while the installers were here. Quick install, kept things immaculate during the install, thoroughly explained things, receptive to questions, and all around easy to work with. Workers showed up on time (they were actually even early which was a breath I fresh air). Prices VERY fair. I strongly recommend John and his crew!

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I would add a plus to the 5 stars! I called at 6:00 on a Friday night for an air conditioning problem. John answered the phone and gave me an appointment for the next day. This was all during a Spring heat wave. He arrived promptly at 9 am. John was able to find the problem and quickly fix it.
We also asked John to install a NEST ( a new state of the art thermostat). He quickly became familiar with this process and everything works great! We would highly recommend John !!!

5
★★★★★

I would add a plus to the 5 stars! I called at 6:00 on a Friday night for an air conditioning problem. John answered the phone and gave me an appointment for the next day. This was all during a Spring heat wave. He arrived promptly at 9 am. John was able to find the problem and quickly fix it.
We also asked John to install a NEST ( a new state of the art thermostat). He quickly became familiar with this process and everything works great! We would highly recommend John !!!

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When my friend Breanna had her A/C worked on, this is who she called. As she does not have internet at the moment, she asked me to relay what great service she received. The Technicians were polite, seemed very knowledgeable, and acted extremely professional.Cost was $100 labor over the cost of the refrigerant needed for the recharge, which I feel is very reasonable for his time, knowledge and ability. So all in all we were very pleased. Thanks again and keep up the good work!

5
★★★★★

When my friend Breanna had her A/C worked on, this is who she called. As she does not have internet at the moment, she asked me to relay what great service she received. The Technicians were polite, seemed very knowledgeable, and acted extremely professional.Cost was $100 labor over the cost of the refrigerant needed for the recharge, which I feel is very reasonable for his time, knowledge and ability. So all in all we were very pleased. Thanks again and keep up the good work!

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Got Moore, a lot more then was needed...The estimate was over $5,000 and the problem was a freon leak which was fixed for $800

3
★★★★★

Got Moore, a lot more then was needed...The estimate was over $5,000 and the problem was a freon leak which was fixed for $800

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jOHN MOORE PLUMBING/ A.C. DOESN'T DESERVE ANY STARS. THEY ARE MONEY HUNGRY AND NOT SURE TECHS HAVE ANY TRAINING IN DIAGNOSING A PROBLEM WITH ELECT/ OR A,C,, DON""T USE THEM, OR YOU WILL BE ""SORRY"" I PROMISE.THEY ARE NEGATIVE ALL THE WAY----- VERY UNPROFESSIONAL--THEY ARE HORRIBLE FOR A/C SERVICE. ALL THEY WANT TO DO IS SELL YOU A BRAND NEW UNIT. TECHNICHIAN DIDN'T SPECIFY WHAT WAS WRONG WITH COMPRESSOR...ONLY WROTE AN INVOICE FOR A COMPLETE NEW A/C AND HEATING UNIT. THEY DIDN'T WANT TO SEND ME COPY OF INVOICE OR REFUSED TO FAX ME A COPY-WITH ME BEING A LANDLORD FOR THIS ONE HOUSE. TENANTS WERE INCONVENIENCED WITH NO AIR. I WOULD RECOMMEND CALLING A COMPANY THAT ONLY DEALS WITH A/C & HEATING. MAYBE FOR PLUMBING, THEY ARE GOOD--NOT A/C.

0
★☆☆☆☆

jOHN MOORE PLUMBING/ A.C. DOESN'T DESERVE ANY STARS. THEY ARE MONEY HUNGRY AND NOT SURE TECHS HAVE ANY TRAINING IN DIAGNOSING A PROBLEM WITH ELECT/ OR A,C,, DON""T USE THEM, OR YOU WILL BE ""SORRY"" I PROMISE.THEY ARE NEGATIVE ALL THE WAY----- VERY UNPROFESSIONAL--THEY ARE HORRIBLE FOR A/C SERVICE. ALL THEY WANT TO DO IS SELL YOU A BRAND NEW UNIT. TECHNICHIAN DIDN'T SPECIFY WHAT WAS WRONG WITH COMPRESSOR...ONLY WROTE AN INVOICE FOR A COMPLETE NEW A/C AND HEATING UNIT. THEY DIDN'T WANT TO SEND ME COPY OF INVOICE OR REFUSED TO FAX ME A COPY-WITH ME BEING A LANDLORD FOR THIS ONE HOUSE. TENANTS WERE INCONVENIENCED WITH NO AIR. I WOULD RECOMMEND CALLING A COMPANY THAT ONLY DEALS WITH A/C & HEATING. MAYBE FOR PLUMBING, THEY ARE GOOD--NOT A/C.

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This review is a long time coming, and so, I've cooled down and thankfully forgotten alot of the angst we went through. To get straight to the point, after many, many calls regarding our a/c and several visits by several ""so called"" technicians, we will never ever use John Moore A/C Services again. We definitely were ripped off, the problem kept coming back (remember, this past summer's temps were over 100). We have learned that the ""big fish"" with all the advertising isn't necessarily the best and can do a number on your check book. I also have to mention, should you have a problem with your service and try to get it rectified on the phone, good luck to you! I will stick with the independent we found, T n Z Home Improvement, 281-570-5069. We received personal attention from Troy King. I cringe every time I see a John Moore A/C truck. ONLY USED ONE STAR BECAUSE I COULDN'T PUBLISH THIS WITHOUT A STAR OF SOME KIND.

0
★☆☆☆☆

This review is a long time coming, and so, I've cooled down and thankfully forgotten alot of the angst we went through. To get straight to the point, after many, many calls regarding our a/c and several visits by several ""so called"" technicians, we will never ever use John Moore A/C Services again. We definitely were ripped off, the problem kept coming back (remember, this past summer's temps were over 100). We have learned that the ""big fish"" with all the advertising isn't necessarily the best and can do a number on your check book. I also have to mention, should you have a problem with your service and try to get it rectified on the phone, good luck to you! I will stick with the independent we found, T n Z Home Improvement, 281-570-5069. We received personal attention from Troy King. I cringe every time I see a John Moore A/C truck. ONLY USED ONE STAR BECAUSE I COULDN'T PUBLISH THIS WITHOUT A STAR OF SOME KIND.

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The technician that came after hours was really patient and helped me understand what kind of problem I was having with my hot water heater. He didn't rush even though it was almost 8 pm.\n\n

2
★★★★★

The technician that came after hours was really patient and helped me understand what kind of problem I was having with my hot water heater. He didn't rush even though it was almost 8 pm.\n\n

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You should NEVER NEVER use them - they will rip you off big time - again NEVER believe any thing they say - they replaced the cap can back later and repaleced it again for a wopping 695$ - like the one guy said a 25$ cap and 5 mins labor - they should be put out of bussiness

0
★☆☆☆☆

You should NEVER NEVER use them - they will rip you off big time - again NEVER believe any thing they say - they replaced the cap can back later and repaleced it again for a wopping 695$ - like the one guy said a 25$ cap and 5 mins labor - they should be put out of bussiness

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They charged me $400 for a part that I can buy on Amazon for $25. He said ""but it also includes labor."" The labor involved unplugging 4 wires and plugging them into the new capacitor. 5 minutes and it was fixed. Obviously these guys should get paid for their time, but $375 for 5 minutes of work is shameful. I will NEVER use them again.

0
★☆☆☆☆

They charged me $400 for a part that I can buy on Amazon for $25. He said ""but it also includes labor."" The labor involved unplugging 4 wires and plugging them into the new capacitor. 5 minutes and it was fixed. Obviously these guys should get paid for their time, but $375 for 5 minutes of work is shameful. I will NEVER use them again.

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They have one star since it won't allow negative stars. We called on a Friday night due to a leak that was spraying water into our attic and guest room. There was a small hole in a Pex pipe that runs from our hot water heater, and it was spraying enough water that we had to shut off the water to the entire house. John Moore came out and said that the fix would cost $8,000 since we needed to repipe the entire house. When asked if he could temporarily stop the leak so we could at least have running water, he made a few calls and said the parts were impossible to find and that they don't even make this type of pex pipe. As sincerely as he could, he told that he was sorry he could not do more for us. \r\n\r\nDesperate for some sort of plug or temporary fix, my husband ended up at Home Depot where they had a full wall of this ""nonexistent"" pipe & a large bin full of the parts that were impossible to find. Problem completely solved for under $100. They push hard to up-sell and then are unwilling to repair the problem when you do not agree to their insane solution. \r\n\r\nAs far as being a BBB Accredited Business...Well, if the owner of John Moore is Chairman of the Board of the local BBB, you may want to think twice about how much that label means. Just search the internet for ""bbb Houston announces chairman of the board"" \r\n\r\nDon't take my word for it - you'll notice a trend in the complaints against this company from customers and ex-employees as well.\r\n\r\nLesson learned - Don't call John Moore.

0
★☆☆☆☆

They have one star since it won't allow negative stars. We called on a Friday night due to a leak that was spraying water into our attic and guest room. There was a small hole in a Pex pipe that runs from our hot water heater, and it was spraying enough water that we had to shut off the water to the entire house. John Moore came out and said that the fix would cost $8,000 since we needed to repipe the entire house. When asked if he could temporarily stop the leak so we could at least have running water, he made a few calls and said the parts were impossible to find and that they don't even make this type of pex pipe. As sincerely as he could, he told that he was sorry he could not do more for us. \r\n\r\nDesperate for some sort of plug or temporary fix, my husband ended up at Home Depot where they had a full wall of this ""nonexistent"" pipe & a large bin full of the parts that were impossible to find. Problem completely solved for under $100. They push hard to up-sell and then are unwilling to repair the problem when you do not agree to their insane solution. \r\n\r\nAs far as being a BBB Accredited Business...Well, if the owner of John Moore is Chairman of the Board of the local BBB, you may want to think twice about how much that label means. Just search the internet for ""bbb Houston announces chairman of the board"" \r\n\r\nDon't take my word for it - you'll notice a trend in the complaints against this company from customers and ex-employees as well.\r\n\r\nLesson learned - Don't call John Moore.

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One word, RIPOFF. 5 year old A/C was making noise. 1st guy said it needed $1400 of assorted work to be ""like new"" for 5-7 more years. 2 hours after he got paid & left, the noise came back. New guy comes out and says the compressor is bad and that the whole unit inside and out must be replaced for $7000. When I asked about the $1400 I had spent just 2 hours before, he said it was an ""unfortunate coincidence"". Local and HONEST A/C installer says he gets calls from unhappy John Moore customers all the time as well as their installers looking for work because they are tired of being pressured by management to make unnecessary sales. He installed a brand new unit inside & out with a 10 year parts & labor warranty for $4200. Now fighting with Moore to get my $1400 back. They are unresponsive and avoiding me. Will make complaint to BBB as more people should. Crooks!!!

0
★☆☆☆☆

One word, RIPOFF. 5 year old A/C was making noise. 1st guy said it needed $1400 of assorted work to be ""like new"" for 5-7 more years. 2 hours after he got paid & left, the noise came back. New guy comes out and says the compressor is bad and that the whole unit inside and out must be replaced for $7000. When I asked about the $1400 I had spent just 2 hours before, he said it was an ""unfortunate coincidence"". Local and HONEST A/C installer says he gets calls from unhappy John Moore customers all the time as well as their installers looking for work because they are tired of being pressured by management to make unnecessary sales. He installed a brand new unit inside & out with a 10 year parts & labor warranty for $4200. Now fighting with Moore to get my $1400 back. They are unresponsive and avoiding me. Will make complaint to BBB as more people should. Crooks!!!

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Don't trust John Moore when it says ""free estimate"" on its website...the 'free' thing may cost you $450 or more!!!!!! And they're supposed to give you a price before they do anything...don't leave them alone in your backyard or you'll be paying $96/lbs for freon, when everybody else charges $30/lbs in average!!! And the free estimate part costs $160 diagnostic charge!!!! I paid $450 for something that should have only cost me $90. And when we complained about it, they offered $95 refund!!!!!!!! NEVER Again.

0
★☆☆☆☆

Don't trust John Moore when it says ""free estimate"" on its website...the 'free' thing may cost you $450 or more!!!!!! And they're supposed to give you a price before they do anything...don't leave them alone in your backyard or you'll be paying $96/lbs for freon, when everybody else charges $30/lbs in average!!! And the free estimate part costs $160 diagnostic charge!!!! I paid $450 for something that should have only cost me $90. And when we complained about it, they offered $95 refund!!!!!!!! NEVER Again.

Pros: Quick

Cons: Dishonest & Quick to take your money

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I am posting this everyplace I can find. This company has a history of making appointments and giving out a window which they do not intend to abide by. They use a standard ploy of saying they will be out between such and such. Then they call 30 minutes before the end of the window and say they are running late, but they have not forgotten you. Another couple of hours go by, and they call again. They are still stuck at the last job, but they will be there in a couple of hours. By then it is dark, so you say wait till tomorrow. Tomorrow comes and they are still working on the job that made them late in the first place. This happened to me the first time and I thought they really were just busy (they also scratched my wood floor when removing a water heater), but when it happened the same way the next time, I saw the pattern. I then went to the computer and started reading reviews and VOILA, I should have known better. Do yourself a favor. Read the reviews first (I did not) and call someone else.

0
★☆☆☆☆

I am posting this everyplace I can find. This company has a history of making appointments and giving out a window which they do not intend to abide by. They use a standard ploy of saying they will be out between such and such. Then they call 30 minutes before the end of the window and say they are running late, but they have not forgotten you. Another couple of hours go by, and they call again. They are still stuck at the last job, but they will be there in a couple of hours. By then it is dark, so you say wait till tomorrow. Tomorrow comes and they are still working on the job that made them late in the first place. This happened to me the first time and I thought they really were just busy (they also scratched my wood floor when removing a water heater), but when it happened the same way the next time, I saw the pattern. I then went to the computer and started reading reviews and VOILA, I should have known better. Do yourself a favor. Read the reviews first (I did not) and call someone else.

Cons: Not trustworthy!!!!!!!

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This is the first time I ever write something about a company online, but I thought you all should know. I called John Moore to come and give me an estimate on a new air conditioning system. Mine had been blowing not so cold air for about one week. Anyway, I didn't have to wait all day for them to show, they were at my door in no time and the service guy was very polite and very easy to understand. Thanks for not talking over my head. As it turns out, I didn't need a new A/C after all, only some minor adjustments and a some replacement equipment to get it working properly. I thought this was going to be a pricey job, but fortunately I called the right company that was looking for a long time customer, instead of a commission. Thank you for your excellent work and honesty.

2
★★★★★

This is the first time I ever write something about a company online, but I thought you all should know. I called John Moore to come and give me an estimate on a new air conditioning system. Mine had been blowing not so cold air for about one week. Anyway, I didn't have to wait all day for them to show, they were at my door in no time and the service guy was very polite and very easy to understand. Thanks for not talking over my head. As it turns out, I didn't need a new A/C after all, only some minor adjustments and a some replacement equipment to get it working properly. I thought this was going to be a pricey job, but fortunately I called the right company that was looking for a long time customer, instead of a commission. Thank you for your excellent work and honesty.

Pros: Good company to call. Excellent prices and very dependable.

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