Cummings Plumbing, Inc.

★★★★☆
  • 115 E Plata St

    Tucson, AZ 85705

    Map & Directions
  • 520-622-8199

Home Construction & Remodeling

Home Construction & Remodeling
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I think I got stuck with a bad tech guy. He had to make 5 trips back to his van to get basic tools(one trip back was for a phillips screwdriver). To fix a problem in the shower handle, he first thought it was the cartridge, so he made a trip out to First/Grant for that part. When he got back, he looked at it further and decided the problem lay in the pressure feed valve so he said he would have to make another trip to First/Grant for that part(If he'd been a little more patient with his work the first time, he could have realized that the problem lay in the valve and not the cartridge--thus saving him a trip and getting the correct part the first time). The entire time, he seemed rushed with getting the job done. Not having the proper tools with him added to the drama of the whole event. He spoke quickly and in not very good English--so this leads me to believe he had little education. Well the price to fix kept going up from $150 to $200 to $250. These prices seemed to come off the top of his head. When it got to $250, I ... He had to make 5 trips back to his van to get basic tools(one trip back was for a phillips screwdriver). To fix a problem in the shower handle, he first thought it was the cartridge, so he made a trip out to First/Grant for that part. When he got back, he looked at it further and decided the problem lay in the pressure feed valve so he said he would have to make another trip to First/Grant for that part(If he'd been a little more patient with his work the first time, he could have realized that the problem lay in the valve and not the cartridge--thus saving him a trip and getting the correct part the first time). The entire time, he seemed rushed with getting the job done. Not having the proper tools with him added to the drama of the whole event. He spoke quickly and in not very good English--so this leads me to believe he had little education. Well the price to fix kept going up from $150 to $200 to $250. These prices seemed to come off the top of his head. When it got to $250, I asked to see the receipt for the pressure relief valve so I could know how much he was marking up materials cost. He got snippy and said he wouldn't do that. So at this point I knew he was gouging me and I wasn't going to let it happen. So I told him to put the shower handle back together. We did not part on good terms. Problem never got fixed due to contractor having a bad attitude and price gouging. Total lack of professionalism from a company that's been in business for a long time in Tucson. They also advertise on TV(which does not guarantee professionalism as I found out with my first experience with them). To their credit, they did not charge me a service fee which I was expecting. I will not use again, though.

1
★☆☆☆☆

I think I got stuck with a bad tech guy. He had to make 5 trips back to his van to get basic tools(one trip back was for a phillips screwdriver). To fix a problem in the shower handle, he first thought it was the cartridge, so he made a trip out to First/Grant for that part. When he got back, he looked at it further and decided the problem lay in the pressure feed valve so he said he would have to make another trip to First/Grant for that part(If he'd been a little more patient with his work the first time, he could have realized that the problem lay in the valve and not the cartridge--thus saving him a trip and getting the correct part the first time). The entire time, he seemed rushed with getting the job done. Not having the proper tools with him added to the drama of the whole event. He spoke quickly and in not very good English--so this leads me to believe he had little education. Well the price to fix kept going up from $150 to $200 to $250. These prices seemed to come off the top of his head. When it got to $250, I ... He had to make 5 trips back to his van to get basic tools(one trip back was for a phillips screwdriver). To fix a problem in the shower handle, he first thought it was the cartridge, so he made a trip out to First/Grant for that part. When he got back, he looked at it further and decided the problem lay in the pressure feed valve so he said he would have to make another trip to First/Grant for that part(If he'd been a little more patient with his work the first time, he could have realized that the problem lay in the valve and not the cartridge--thus saving him a trip and getting the correct part the first time). The entire time, he seemed rushed with getting the job done. Not having the proper tools with him added to the drama of the whole event. He spoke quickly and in not very good English--so this leads me to believe he had little education. Well the price to fix kept going up from $150 to $200 to $250. These prices seemed to come off the top of his head. When it got to $250, I asked to see the receipt for the pressure relief valve so I could know how much he was marking up materials cost. He got snippy and said he wouldn't do that. So at this point I knew he was gouging me and I wasn't going to let it happen. So I told him to put the shower handle back together. We did not part on good terms. Problem never got fixed due to contractor having a bad attitude and price gouging. Total lack of professionalism from a company that's been in business for a long time in Tucson. They also advertise on TV(which does not guarantee professionalism as I found out with my first experience with them). To their credit, they did not charge me a service fee which I was expecting. I will not use again, though.

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Arico Plumbing did the plumbing for my entire house, from the bathrooms to the kitchen.

I was very impressed with them. They took the time to do an efficient and quality job, which is rare anymore.

They were knowledgeable, friendly and courteous. They also were very informative. I would ask questions and they took the time to answer them. They explained what they were doing and gave me feedback.

Arico Plumbing cares about the job they are doing. After they completed the work, they double-checked to make sure that everything was re-fastened and secure.

My plumbing is working so much better now. Arico was honest and did quality work. You don't get that kind of service anymore. I would definitely recommend them.

Darleen Rivas

2
★★★★★

Arico Plumbing did the plumbing for my entire house, from the bathrooms to the kitchen.

I was very impressed with them. They took the time to do an efficient and quality job, which is rare anymore.

They were knowledgeable, friendly and courteous. They also were very informative. I would ask questions and they took the time to answer them. They explained what they were doing and gave me feedback.

Arico Plumbing cares about the job they are doing. After they completed the work, they double-checked to make sure that everything was re-fastened and secure.

My plumbing is working so much better now. Arico was honest and did quality work. You don't get that kind of service anymore. I would definitely recommend them.

Darleen Rivas

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We have used Arico Plumbing twice. First, we used them for a minor problem and they did a good job.

Most recently, we called them because we had a clogged drain. They came out and did everything they needed to do. They were very professional.

I would recommend Arico. My experience with them was positive and the price was reasonable.

Gary O'Hare

2
★★★★★

We have used Arico Plumbing twice. First, we used them for a minor problem and they did a good job.

Most recently, we called them because we had a clogged drain. They came out and did everything they needed to do. They were very professional.

I would recommend Arico. My experience with them was positive and the price was reasonable.

Gary O'Hare

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Right from the start Steve Griffin was a wealth of information. He proposed several scenarios as to the best way to sollve my problem of a leak between the meter and my home. David and Raul completed the job in a very timely, couteous, & proffesional manner. As far as I'm concerned they both deserve a pay raise. I really do not go on line to say how pleased I have been with service, however this really needed the extra attention from myself as I truely received it from your employees. I just hope this doesn't fall upon deaf ears. I was so impressed that I have recommended your company to my sister Dawn. She will be looking for bids on a new A/C sys for her home. I just hope you are able to satisfy her as well as you have me.

2
★★★★★

Right from the start Steve Griffin was a wealth of information. He proposed several scenarios as to the best way to sollve my problem of a leak between the meter and my home. David and Raul completed the job in a very timely, couteous, & proffesional manner. As far as I'm concerned they both deserve a pay raise. I really do not go on line to say how pleased I have been with service, however this really needed the extra attention from myself as I truely received it from your employees. I just hope this doesn't fall upon deaf ears. I was so impressed that I have recommended your company to my sister Dawn. She will be looking for bids on a new A/C sys for her home. I just hope you are able to satisfy her as well as you have me.

Pros: Professional Service

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Arico plumbing was great to work with, very professional.Everyone I delt with was very respecful,professional,knowledgble.We were very happy with the results.

2
★★★★★

Arico plumbing was great to work with, very professional.Everyone I delt with was very respecful,professional,knowledgble.We were very happy with the results.

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Rob, an AriCo Plumbing technician, replaced and installed a water heater in my Tucson home, this morning. His expertise was obvious. His genuine knowledge of plumbing was over-the-top.

But more importantly, Rob displayed attributes of willingness to work beyond normal expectations, motivation to achieve, kindness, and genuine concern for me and my plumbing problem. Rob is a gentle giant and deserves commendation.

Thank you Tom (manager), and thank you Rob. Respectfully, Joe Jameson

2
★★★★★

Rob, an AriCo Plumbing technician, replaced and installed a water heater in my Tucson home, this morning. His expertise was obvious. His genuine knowledge of plumbing was over-the-top.

But more importantly, Rob displayed attributes of willingness to work beyond normal expectations, motivation to achieve, kindness, and genuine concern for me and my plumbing problem. Rob is a gentle giant and deserves commendation.

Thank you Tom (manager), and thank you Rob. Respectfully, Joe Jameson

Pros: Quality Business

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I was very happy with their service. The girl who answered the phone was polite and helpful. I had 2 faucets replaced and they did a great job.

2
★★★★★

I was very happy with their service. The girl who answered the phone was polite and helpful. I had 2 faucets replaced and they did a great job.

Pros: Fast Service, Great Technician

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My water heater was acting up, so I called and asked the gal on the phone how much it would be for someone to come out and look at it. She stated it was $39.00 for a trip charge and if we went with them it would be what ever the charge was depending on the repair. If we didn't go with them then it would be the $39.00 trip charge. WELL $110.00 later !!!!!!! for him to tell me it was 100% bad, I all of a sudden needed a brand new water heater! (which I didn't) So from $39.00 to $110.00??!!! A waist of time and my money, they are NOT upfront with how much you will be charged. I was told it was a flat $39.00...!!!! Very dishonest company!!! They will tell you what they want you to hear on the phone, then when someone comes out it's a whole new story! I DO NOT RECOMMEND this company to ANYONE.

0
★☆☆☆☆

My water heater was acting up, so I called and asked the gal on the phone how much it would be for someone to come out and look at it. She stated it was $39.00 for a trip charge and if we went with them it would be what ever the charge was depending on the repair. If we didn't go with them then it would be the $39.00 trip charge. WELL $110.00 later !!!!!!! for him to tell me it was 100% bad, I all of a sudden needed a brand new water heater! (which I didn't) So from $39.00 to $110.00??!!! A waist of time and my money, they are NOT upfront with how much you will be charged. I was told it was a flat $39.00...!!!! Very dishonest company!!! They will tell you what they want you to hear on the phone, then when someone comes out it's a whole new story! I DO NOT RECOMMEND this company to ANYONE.

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After another plumbing company came to our house and failed to fix our backed up drains, we called Arico. We thought they would have to send a camera down the pipes, but they identified the problem without that costly procedure, gave us an estimate and scheduled the repairs for us. They also found the outside access for the pipes that the other company said we didn't have (they had charged us to remove and reinstall the toilet to access the main drainage pipe). When they came to do the repairs, they had to remove a large shrub to fix a broken pipe in the yard. They didn't charge any extra for removing the pipe, and when they were done, they cleaned up the yard so well, that you would never have known they (or the shrub) were over there. I will use them for all of my future plumbing needs.

2
★★★★★

After another plumbing company came to our house and failed to fix our backed up drains, we called Arico. We thought they would have to send a camera down the pipes, but they identified the problem without that costly procedure, gave us an estimate and scheduled the repairs for us. They also found the outside access for the pipes that the other company said we didn't have (they had charged us to remove and reinstall the toilet to access the main drainage pipe). When they came to do the repairs, they had to remove a large shrub to fix a broken pipe in the yard. They didn't charge any extra for removing the pipe, and when they were done, they cleaned up the yard so well, that you would never have known they (or the shrub) were over there. I will use them for all of my future plumbing needs.

Pros: Honest, great service, very knowledgeable

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