Paragon Heating & Air Conditioning

★★★★☆
  • 4610 Evergreen Way 8

    Everett, WA 98203

    Cross street: Serving the Everett Metro area.

    Map & Directions
  • 425-252-1807

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I woke up last week and had no heat so, I got online and did a little research. I called the office and they made me a same day appointment. Unfortunately, there was no way to repair my furnace so, I had to get another one. The tech was extremely polite and sat down and explained everything to me and went over all of my options and the brands that were available. I picked the one that I wanted and they ordered it that day. They came out today and installed everything. They also brought me space heaters to use until my furnace got here at no extra charge. I got great treatment and they took care of me.

5
★★★★★

I woke up last week and had no heat so, I got online and did a little research. I called the office and they made me a same day appointment. Unfortunately, there was no way to repair my furnace so, I had to get another one. The tech was extremely polite and sat down and explained everything to me and went over all of my options and the brands that were available. I picked the one that I wanted and they ordered it that day. They came out today and installed everything. They also brought me space heaters to use until my furnace got here at no extra charge. I got great treatment and they took care of me.

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I got an annual maintenance and cleaning on my furnace and the tech came out and made sure everything was running the it needed to and even changed my filter. He checked EVERYTHING on my furnace to make sure it was working properly and none of the parts needed to be replaced. They arrived exactly when they said they would and they were very polite and knowledgeable.

5
★★★★★

I got an annual maintenance and cleaning on my furnace and the tech came out and made sure everything was running the it needed to and even changed my filter. He checked EVERYTHING on my furnace to make sure it was working properly and none of the parts needed to be replaced. They arrived exactly when they said they would and they were very polite and knowledgeable.

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I got an annual maintenance and cleaning on my furnace and the tech came out and made sure everything was running the it needed to and even changed my filter. He checked EVERYTHING on my furnace to make sure it was working properly and

3
★★★★★

I got an annual maintenance and cleaning on my furnace and the tech came out and made sure everything was running the it needed to and even changed my filter. He checked EVERYTHING on my furnace to make sure it was working properly and

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Last week hired your technician to come and repair and maintain 2 units in the building I renting the space for my business. The "expert"showed up on Tuesday and spent 1.5 hour looking at the unit that doesn't work like he's seeing cables

3
★★★★★

Last week hired your technician to come and repair and maintain 2 units in the building I renting the space for my business. The "expert"showed up on Tuesday and spent 1.5 hour looking at the unit that doesn't work like he's seeing cables

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I have a 19 year old gas furnace. The technician let me know the cost of fixing 2 parts that failed. It was pretty costly and he also told me how much 3 different furnaces would cost from less efficient to most efficient. We talked about advantages of repairs now and in the future and the difference from new was only 1200.00 so I went with a new furnace and so glad I did. Install guys and Scott, the first technician were great. Recommend Paragon to anyone.

5
★★★★★

I have a 19 year old gas furnace. The technician let me know the cost of fixing 2 parts that failed. It was pretty costly and he also told me how much 3 different furnaces would cost from less efficient to most efficient. We talked about advantages of repairs now and in the future and the difference from new was only 1200.00 so I went with a new furnace and so glad I did. Install guys and Scott, the first technician were great. Recommend Paragon to anyone.

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Business Response:

Thanks for the great review!
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Came out and replaced my blower to get heat going on a thursday night when noone else would answer the phone. Knowledgeable tech who didn"t mind me standing behind him asking questions. Showed me how to save money and keep my furnace clean and running good. Furnace has been running great ever since.

5
★★★★★

Came out and replaced my blower to get heat going on a thursday night when noone else would answer the phone. Knowledgeable tech who didn"t mind me standing behind him asking questions. Showed me how to save money and keep my furnace clean and running good. Furnace has been running great ever since.

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Business Response:

Thanks for the positive review!
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I would not recommend this company. It has been a struggle to get resolution on their improper installation.

3 times there have been issues with the original install completed in August 2011. Every time JC, the owner, doesn't believe me when I tell her what is happening. I am glad she is so sure of her workmanship, but every time it has had something to do with their work.

Inspector is returning a 2nd time tomorrow. We just lost use yesterday due to a wiring issue that caused the wires to melt through. It didn't even trip the fuse box. And they cannot tell me why it happened or that it won't happen again.

0
★☆☆☆☆

I would not recommend this company. It has been a struggle to get resolution on their improper installation.

3 times there have been issues with the original install completed in August 2011. Every time JC, the owner, doesn't believe me when I tell her what is happening. I am glad she is so sure of her workmanship, but every time it has had something to do with their work.

Inspector is returning a 2nd time tomorrow. We just lost use yesterday due to a wiring issue that caused the wires to melt through. It didn't even trip the fuse box. And they cannot tell me why it happened or that it won't happen again.

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I highly recommend Paragon Heating. I came home on Sunday to a freezing house after being gone for a week. I called to leave a message to have someone call me back first thing Monday morning. I was very surprised someone actually answered the phone. She talked to me about things I could check at home before she sent someone out. Needless to say that someone had to come out. I wasn't charged any extra for the technician to come out on Sunday! The technician was very knowledgeable. He explained that my circuit board had gone bad and it needed to be replaced. I think their prices are very reasonable especially for Sunday service. I highly recommend these guys to everyone!

5
★★★★★

I highly recommend Paragon Heating. I came home on Sunday to a freezing house after being gone for a week. I called to leave a message to have someone call me back first thing Monday morning. I was very surprised someone actually answered the phone. She talked to me about things I could check at home before she sent someone out. Needless to say that someone had to come out. I wasn't charged any extra for the technician to come out on Sunday! The technician was very knowledgeable. He explained that my circuit board had gone bad and it needed to be replaced. I think their prices are very reasonable especially for Sunday service. I highly recommend these guys to everyone!

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Business Response:

Thanks for the great review, I'm glad we were able to help you out!
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Called because furnace wouldn't run. I thought it was the induced draft fan. I didn't have time to change it. They wanted $1,000. I bought the fan for $300 and installed in 1/2 hour. I would avoid.

1
★☆☆☆☆

Called because furnace wouldn't run. I thought it was the induced draft fan. I didn't have time to change it. They wanted $1,000. I bought the fan for $300 and installed in 1/2 hour. I would avoid.

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Business Response:

I'm sorry that you had a less than satisfactory experience with us. Thank you for your review.
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Awesome company, they came out when there where supose to. These guys was very informational. The prices where fair enough. After the repair was done he went through my furnace with me and showed me what he did. And a couple of days later a girl from the office called me to see how the repair went and if everything was working good.

5
★★★★★

Awesome company, they came out when there where supose to. These guys was very informational. The prices where fair enough. After the repair was done he went through my furnace with me and showed me what he did. And a couple of days later a girl from the office called me to see how the repair went and if everything was working good.

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Business Response:

I'm glad you're happy with the sercive you received from us! Thanks for your review!
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Nice folks but outrageous service fees. $408 to replace a 25 dollar part that was easy to get to & replace with 2 screws. Sure I'm paying for the diagnostics and gas for the truck, but $380 labor charge for a 15 minute job?? Come on!

While he was at it, he gave me a quote on a new water heater. Guess what? More than DOUBLE the price I was quoted by 3 independent contractors recommended by Puget Sound Energy.

2
★★☆☆☆

Nice folks but outrageous service fees. $408 to replace a 25 dollar part that was easy to get to & replace with 2 screws. Sure I'm paying for the diagnostics and gas for the truck, but $380 labor charge for a 15 minute job?? Come on!

While he was at it, he gave me a quote on a new water heater. Guess what? More than DOUBLE the price I was quoted by 3 independent contractors recommended by Puget Sound Energy.

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0 out of 1 people found this review helpful.

Business Response:

I'm sorry for your experience. Thanks so much for your review!
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They were friendly, timely, honest and reliable. They installed a new furnance and air conditioning system. They showed us the different systems and we picked the one that fit. Duke was a very knowledgeable tech who goes out of his way to explain things and is very down to earth to work with. We recommend them to family and friends and they have been please with their service too. We will definately call upon them again.

2
★★★★★

They were friendly, timely, honest and reliable. They installed a new furnance and air conditioning system. They showed us the different systems and we picked the one that fit. Duke was a very knowledgeable tech who goes out of his way to explain things and is very down to earth to work with. We recommend them to family and friends and they have been please with their service too. We will definately call upon them again.

Pros: best service around

Cons: none

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Very honest, reliable and wow great work done. thanks Paragon- you will always be the one I call!! If you want the job done right then Paragon is the one to call.

2
★★★★★

Very honest, reliable and wow great work done. thanks Paragon- you will always be the one I call!! If you want the job done right then Paragon is the one to call.

Pros: Honest and Reliable

Cons: none

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I had Paragon Heating come to my house to replace my furnace and try to increase my homes efficiency,After speaking with their tech Duke, I assumed I was going to have to spend a certain amount,but He was honest and recommended a less expensive unit,that would handle all my needs.My heating bill has reduced 30% and no more complaints from the wife!

I'll continue to do business with Paragon!

Thanks Guys!
Mathew

2
★★★★★

I had Paragon Heating come to my house to replace my furnace and try to increase my homes efficiency,After speaking with their tech Duke, I assumed I was going to have to spend a certain amount,but He was honest and recommended a less expensive unit,that would handle all my needs.My heating bill has reduced 30% and no more complaints from the wife!

I'll continue to do business with Paragon!

Thanks Guys!
Mathew

Pros: On time,reasonable cost,decent ongoing maintenance

Cons: I dont have any

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Paragon Heating & AC is the place to go for any and all of your heating or air conditioning needs. They are incredibly knowledgeable about all of their products and are willing to help you with any questions you may have.

4
★★★★☆

Paragon Heating & AC is the place to go for any and all of your heating or air conditioning needs. They are incredibly knowledgeable about all of their products and are willing to help you with any questions you may have.

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Business Response:

I'm glad that you'd recommend us! Thanks for the review!
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I just wanted heat. I thought that their service call rates were reasonable. But that is where the bargain ends. It was a simple fan blower motor replacement. The technician informs me that the fan motor would be 700 dollars to replace. It is an older furnace, and I was not willing to expend that type of expenditure on an outdated furnace. He gave me an estimate on an American Standard 80% efficiency furnace which turned out to be higher than a 90% efficiency furnace from a very liberally priced Washington Energy Services, Bryant brand furnace. My advice is to just steer clear of these jokers! By the way, I got a new blower motor from Eyelander electric for $98 plus tax. Beat even internet pricing...

0
★☆☆☆☆

I just wanted heat. I thought that their service call rates were reasonable. But that is where the bargain ends. It was a simple fan blower motor replacement. The technician informs me that the fan motor would be 700 dollars to replace. It is an older furnace, and I was not willing to expend that type of expenditure on an outdated furnace. He gave me an estimate on an American Standard 80% efficiency furnace which turned out to be higher than a 90% efficiency furnace from a very liberally priced Washington Energy Services, Bryant brand furnace. My advice is to just steer clear of these jokers! By the way, I got a new blower motor from Eyelander electric for $98 plus tax. Beat even internet pricing...

Pros: they showed up

Cons: I wish they hadn't

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