Best Buy

★☆☆☆☆
Expert Service, Unbeatable Price.
  • 10330 N 90th St

    Scottsdale, AZ 85258

    Map & Directions
  • 877-211-9810

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It would be great if you could walk into a Best Buy with a product you are having an issue with and not be treated like a criminal.\n \nIn Mid December, I purchased a phone wrap called Armor Guard. I had it installed at the store. When I bought a big deal was made that it had a ""life time warranty"" to protect my phone.\n \nAfter only 75 days (earlier but I am just getting around to bringing it back) the stuff starts falling off my phone.\n \nBest Buys response?\n \nGo find your receipt. I did. I was then informed that it would cost $10. to replace it. Let me get this straight, you want me to pay $10. to have the product you installed re installed?\n \nThe purchase price was $20 originally and I notice that they charged me $10 installation at the time of purchase.\n \nI walked out, never to set foot in a Best Buy again. For $10. they have alienated a customer who will never be back. Nice Job Best Buy, you have exceeded my expectations!

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★☆☆☆☆

It would be great if you could walk into a Best Buy with a product you are having an issue with and not be treated like a criminal.\n \nIn Mid December, I purchased a phone wrap called Armor Guard. I had it installed at the store. When I bought a big deal was made that it had a ""life time warranty"" to protect my phone.\n \nAfter only 75 days (earlier but I am just getting around to bringing it back) the stuff starts falling off my phone.\n \nBest Buys response?\n \nGo find your receipt. I did. I was then informed that it would cost $10. to replace it. Let me get this straight, you want me to pay $10. to have the product you installed re installed?\n \nThe purchase price was $20 originally and I notice that they charged me $10 installation at the time of purchase.\n \nI walked out, never to set foot in a Best Buy again. For $10. they have alienated a customer who will never be back. Nice Job Best Buy, you have exceeded my expectations!

Pros: Close By

Cons: God Aweful Customer Service

 

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