Willowdaile Family Dentistry

★★★★★
Call or schedule an appointment for you ar your children ages 3 and up
  • 3823 Guess Rd P

    Durham, NC 27705

    Map & Directions
  • 919-479-5800

About Willowdaile Family Dentistry

Hours
Mon-Thu 8am-5pm, Fri 8am-2pm

Health & Medical

Health & Medical
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Dentist or Angel? Both! All my life I have had anxiety and fear because of bad early experiences with dentists, related to an immunity to the pain drugs available in the past. Dr. Bolton made me believe in painless dentistry. The

3
★★★★★

Dentist or Angel? Both! All my life I have had anxiety and fear because of bad early experiences with dentists, related to an immunity to the pain drugs available in the past. Dr. Bolton made me believe in painless dentistry. The

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I have been bringing mt daughter to the practice and I have enjoyed my experience. If you knew me you would know that my daughter is the air I breathe and if you do right by her then I am a total unadulterated fan!! At one point, my child was uninsured for dental care and she happened to break her tooth. Dr. Boltn was very accomodating with assisting me. Jennifer (dental benefits) found an error in my medical billing with BCBS that my company wasn't aware of. I always know what is financially expected of me and what my benefits will and WILL NOT cover. It seems like there is not much that dental insurance will pay for these days. But base on comps her prices are reasonable and no pressure place on getting procedures done that may not be economical. I strongly support the practice and encourage each viewer of this review to give the practice and try and I am sure you will enjoy it. Heather at the front desk totally ROCKS!! She is so welcoming & full of life, make you feel like you are valued. Today when customer service SUCKS hard, it is quite refreshing that there are providers that know the value of giving good service coupled with ensuring each patient/client has the best experience. They have flat screens in the room; which child enjoys. The dentist are happy and confident in their skills and it shows in their encounter and the finished product: your mouth.

2
★★★★★

I have been bringing mt daughter to the practice and I have enjoyed my experience. If you knew me you would know that my daughter is the air I breathe and if you do right by her then I am a total unadulterated fan!! At one point, my child was uninsured for dental care and she happened to break her tooth. Dr. Boltn was very accomodating with assisting me. Jennifer (dental benefits) found an error in my medical billing with BCBS that my company wasn't aware of. I always know what is financially expected of me and what my benefits will and WILL NOT cover. It seems like there is not much that dental insurance will pay for these days. But base on comps her prices are reasonable and no pressure place on getting procedures done that may not be economical. I strongly support the practice and encourage each viewer of this review to give the practice and try and I am sure you will enjoy it. Heather at the front desk totally ROCKS!! She is so welcoming & full of life, make you feel like you are valued. Today when customer service SUCKS hard, it is quite refreshing that there are providers that know the value of giving good service coupled with ensuring each patient/client has the best experience. They have flat screens in the room; which child enjoys. The dentist are happy and confident in their skills and it shows in their encounter and the finished product: your mouth.

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I love this place. I have had several visits here and I have no complaints at all. The customer service is awesome. All the staff are very friendly and helpful. They make you feel very comfortable. They sit down with you a go over a correct plan for you to get the work done that you need. I would definitely suggest you go there to get your dental work done. I am a loyal client and would go no where else. I trust nobody else to work on my teeth except the dentists here.

2
★★★★★

I love this place. I have had several visits here and I have no complaints at all. The customer service is awesome. All the staff are very friendly and helpful. They make you feel very comfortable. They sit down with you a go over a correct plan for you to get the work done that you need. I would definitely suggest you go there to get your dental work done. I am a loyal client and would go no where else. I trust nobody else to work on my teeth except the dentists here.

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I have been to countless dentists in the past and am very skeptical about their recommendations, but over the last few years I have found that Dr. Bolton and her staff have been the most professional and caring dentist practice I have visited. She does not tell me what I want to hear, only how she sees it with logic to back it up. I do not feel that I am getting a mouth full of metal just to keep her budget in tact. She calls it like it is. I have felt so comfortable with her that now my 4 children go as well. My kids love to go to the dentist! My 3 yr old just got back and cannot stop telling me how clean her teeth are. I have complete confidence in this practice and feel that my family's dental care is in great hands.

2
★★★★★

I have been to countless dentists in the past and am very skeptical about their recommendations, but over the last few years I have found that Dr. Bolton and her staff have been the most professional and caring dentist practice I have visited. She does not tell me what I want to hear, only how she sees it with logic to back it up. I do not feel that I am getting a mouth full of metal just to keep her budget in tact. She calls it like it is. I have felt so comfortable with her that now my 4 children go as well. My kids love to go to the dentist! My 3 yr old just got back and cannot stop telling me how clean her teeth are. I have complete confidence in this practice and feel that my family's dental care is in great hands.

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The cleaning was great. I found out that I needed a bunch of work done on my teeth. (previous dentist's inadequate work). Each patient room has a big tv in front of the chair where Dr Bolton can show you exactly what is going on in your mouth. She did 3 filling on me in one sitting. She has the most advanced equipment which made it far more comforatble than any other time I've had work done on my mouth. And she is really gentle. I had zero pain afterward. Great experience under that circumstances.

2
★★★★★

The cleaning was great. I found out that I needed a bunch of work done on my teeth. (previous dentist's inadequate work). Each patient room has a big tv in front of the chair where Dr Bolton can show you exactly what is going on in your mouth. She did 3 filling on me in one sitting. She has the most advanced equipment which made it far more comforatble than any other time I've had work done on my mouth. And she is really gentle. I had zero pain afterward. Great experience under that circumstances.

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Reference the above entry, that was not my experience at all. Dr. Bolton is extremely professional and cares very much about her patients. I have been able to agree or disagree with a recommended procedure without any pressure. I also have good dental insurance and it has never been mentioned. I highly recommend this dentist and her staff for your dental care.

2
★★★★★

Reference the above entry, that was not my experience at all. Dr. Bolton is extremely professional and cares very much about her patients. I have been able to agree or disagree with a recommended procedure without any pressure. I also have good dental insurance and it has never been mentioned. I highly recommend this dentist and her staff for your dental care.

Pros: Friendly and very helpful

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WillowdaleFamily Dentistry is a machine to make money. They are determined to extract max insurance. They did not care what I had to say or what services I was interested in. They reviewed my insurance and said ... oh you got good insurance. I was in the market for a new dentist as my old dentist moved. So I went to Willowdale and specifically requested a cleaning and exam whihc is far from what I got. They took all the xrays they could then stated I needed a $800 deep cleaning. I said how about a regular cleaning then in 6 months when I have the money I can get the deep cleaning. They said NO ... it is unethiical for us to clean your teeth now that we decided you need a deep cleaning. Interesting enough their $800 treatment plan started with a regular cleaning. Do not go to this dentist .... they do not care about patients just money.

0
★☆☆☆☆

WillowdaleFamily Dentistry is a machine to make money. They are determined to extract max insurance. They did not care what I had to say or what services I was interested in. They reviewed my insurance and said ... oh you got good insurance. I was in the market for a new dentist as my old dentist moved. So I went to Willowdale and specifically requested a cleaning and exam whihc is far from what I got. They took all the xrays they could then stated I needed a $800 deep cleaning. I said how about a regular cleaning then in 6 months when I have the money I can get the deep cleaning. They said NO ... it is unethiical for us to clean your teeth now that we decided you need a deep cleaning. Interesting enough their $800 treatment plan started with a regular cleaning. Do not go to this dentist .... they do not care about patients just money.

Cons: they do not listen to patients and they do not care ....

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Thank you for all of your wonderful reviews. I am honored!

2
★★★★★

Thank you for all of your wonderful reviews. I am honored!

 

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