Roto-Rooter Plumbers

★★★★★

About Roto-Rooter Plumbers

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4.5 2
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Our main sewer line backed up into our bathroom, kitchen and office this past weekend! Horrible! I'm pregnant and have a two year old, so it was not an easy thing to deal with! I called Roto Rooter, they were fast and kind. When the problem turned out to be more complicated than anticipate, they sent someone out with a camera at no charge. Jesus, the plumber who helped us, was very kind and clearly had a lot of pride in his work. We felt very taken care of and have never felt so much happiness flushing the toilet! I recommend them highly!

2
★★★★★

Our main sewer line backed up into our bathroom, kitchen and office this past weekend! Horrible! I'm pregnant and have a two year old, so it was not an easy thing to deal with! I called Roto Rooter, they were fast and kind. When the problem turned out to be more complicated than anticipate, they sent someone out with a camera at no charge. Jesus, the plumber who helped us, was very kind and clearly had a lot of pride in his work. We felt very taken care of and have never felt so much happiness flushing the toilet! I recommend them highly!

Pros: Helpful, reliable, honest

from CitySearch
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This review is specifically for Alfred, who came to our rescue on a Sunday night.
Horror of horrors, the Mrs. discovered one Sunday evening that our drain access was overflowing. We called RR, and they sent Alfred out. The dispatcher was very nice, calling back twice to ensure we knew when Alfred would show up.
I was a little surprised at how helpful and personable Alfred was, giving that this was a Sunday night, and it was after 8pm. But he took the time to explain what was going on with the line, and how I should call the city to have them analyze how close to the street the problem area was. He also gave me the option to have someone come out and look down the drain with a video camera, to see exactly where the problem was.
Having dealt with rooter services before, I am happy that RR sent Alfred out to us.

2
★★★★☆

This review is specifically for Alfred, who came to our rescue on a Sunday night.
Horror of horrors, the Mrs. discovered one Sunday evening that our drain access was overflowing. We called RR, and they sent Alfred out. The dispatcher was very nice, calling back twice to ensure we knew when Alfred would show up.
I was a little surprised at how helpful and personable Alfred was, giving that this was a Sunday night, and it was after 8pm. But he took the time to explain what was going on with the line, and how I should call the city to have them analyze how close to the street the problem area was. He also gave me the option to have someone come out and look down the drain with a video camera, to see exactly where the problem was.
Having dealt with rooter services before, I am happy that RR sent Alfred out to us.

from CitySearch
 

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