Fred Fuller Oil Co

★☆☆☆☆
  • 12 Tracey Ave

    Nashua, NH 03063

    Map & Directions
  • 603-889-0407

About Fred Fuller Oil Co

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Horrible customer service. I have been dealing with the Hudson Office. They approved my credit for an account in August. Made a delivery. I asked if it was ok to make monthly payments- they answered yes. I made faithful payments, paid my account in full, they never had to chase me for money. I called for another delivery in January and they treated me like I was a deadbeat- but agreed to send a delivery. I paid that delivery in full within 30 days. I called for another delivery in February and they said I was now cod and that they had never approved my credit (?) and asked for my SSN to run my credit report again? If they never had approved me for credit, then what happened the oil fairy showed up with a truck on it's own and left $900 worth of oil? I received statements every month, no statement ever indicated that there was any problem with my payments or my account and I had even asked them if it was ok to pay the way I was doing and they said yes, so they need to figure out how they want to do business, it depends who you talk to what is expected. They told me they couldn't make any money off of me (?) HUH?
Very Rude , they ran my SSN again and my credit came back fine because I PAY MY BILLS and then they just delivered today and they are charging me 4.00 per gallon if not paid within 10 days. They just lost a customer that pays their bills.Not my fault that some people don't pay, don't take your frustrations out on good paying customers. I will never do business with this company today. Average price of oil today is 3.59 within 10 days, and 3.79 within 30 days. For them to charge 3.79 within 10 and 4.00 within 30 is wrong, and to be treated like S**t by their company is unacceptable. I have been buying from them for 3 years but no more after this. Never a bounced check, never a problem getting money from me, I will take my business to a company that likes customers that pay their bills. They don't even deserve a one star rating.

1
★☆☆☆☆

Horrible customer service. I have been dealing with the Hudson Office. They approved my credit for an account in August. Made a delivery. I asked if it was ok to make monthly payments- they answered yes. I made faithful payments, paid my account in full, they never had to chase me for money. I called for another delivery in January and they treated me like I was a deadbeat- but agreed to send a delivery. I paid that delivery in full within 30 days. I called for another delivery in February and they said I was now cod and that they had never approved my credit (?) and asked for my SSN to run my credit report again? If they never had approved me for credit, then what happened the oil fairy showed up with a truck on it's own and left $900 worth of oil? I received statements every month, no statement ever indicated that there was any problem with my payments or my account and I had even asked them if it was ok to pay the way I was doing and they said yes, so they need to figure out how they want to do business, it depends who you talk to what is expected. They told me they couldn't make any money off of me (?) HUH?
Very Rude , they ran my SSN again and my credit came back fine because I PAY MY BILLS and then they just delivered today and they are charging me 4.00 per gallon if not paid within 10 days. They just lost a customer that pays their bills.Not my fault that some people don't pay, don't take your frustrations out on good paying customers. I will never do business with this company today. Average price of oil today is 3.59 within 10 days, and 3.79 within 30 days. For them to charge 3.79 within 10 and 4.00 within 30 is wrong, and to be treated like S**t by their company is unacceptable. I have been buying from them for 3 years but no more after this. Never a bounced check, never a problem getting money from me, I will take my business to a company that likes customers that pay their bills. They don't even deserve a one star rating.

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