Barry Hendrickson's Bitz-n-Pieces

★★★★☆
This specialty New York wig salon offers everything customers need to purchase a natural looking wig.
  • 1841 Broadway Ste 201

    New York, NY 10023

    Map & Directions
  • 212-397-0711

About Barry Hendrickson's Bitz-n-Pieces

Hours
Mon 10:00 AM-06:00 PM;Tue 10:00 AM-06:00 PM;Wed 10:00 AM-06:00 PM;Thu 10:00 AM-06:00 PM;Fri 10:00 AM-06:00 PM;Sat 10:00 AM-05:00 PM

Personal Services

Personal Services
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Rapidly losing my hair to alopecia I decided to give Bitz-n- Pieces a try even though I've read many reviews about the rudeness of the staff, and the $35 dollar consultation fee. I picked out two straight wigs because they had nothing

1
★★★☆☆

Rapidly losing my hair to alopecia I decided to give Bitz-n- Pieces a try even though I've read many reviews about the rudeness of the staff, and the $35 dollar consultation fee. I picked out two straight wigs because they had nothing

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Im sooooo exciteddd! You must make an appointment for this wonderful ordeal and it was well worth it!!!! I loved the professionalism that the staff gave!!! They made me feel right at home.. they remembered my name, they asked about my

1
★★★☆☆

Im sooooo exciteddd! You must make an appointment for this wonderful ordeal and it was well worth it!!!! I loved the professionalism that the staff gave!!! They made me feel right at home.. they remembered my name, they asked about my

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Don't waste your energy, time or money. I made the mistake of taking a friend with breast cancer to this establishment to find a wig. The receptionists are rude and unprofessional & after conducting some research, the wigs can be found

1
★★★☆☆

Don't waste your energy, time or money. I made the mistake of taking a friend with breast cancer to this establishment to find a wig. The receptionists are rude and unprofessional & after conducting some research, the wigs can be found

.

Beware the fashionable ladies at the front desk. They always make mistakes (in the salons\r
favor) and never take responsibility or make it right. Great products, but go elsewhere for follow up wig care.

1
★★★☆☆

Beware the fashionable ladies at the front desk. They always make mistakes (in the salons\r
favor) and never take responsibility or make it right. Great products, but go elsewhere for follow up wig care.

.

I had such a great experience at bitz n pieces! My hair is rapidly thinning due to my condition. I never thought I would end up wig shopping but you never know what life has in store for you . The girls at the desk were so friendly and kind (super fashionistas!) . There was such a diverse variety and I was helped to find a piece adequate for me.. I def recommend that you'd visit this salon. Everything was great.. From service to the staff!

2
★★★★★

I had such a great experience at bitz n pieces! My hair is rapidly thinning due to my condition. I never thought I would end up wig shopping but you never know what life has in store for you . The girls at the desk were so friendly and kind (super fashionistas!) . There was such a diverse variety and I was helped to find a piece adequate for me.. I def recommend that you'd visit this salon. Everything was great.. From service to the staff!

.

Ooops! Anna, his initials are not TJ. His name is JT Monroe. And he is THE BEST.

2
★★★★★

Ooops! Anna, his initials are not TJ. His name is JT Monroe. And he is THE BEST.

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Didn't know why in 1997 I was saving an article from the NY Times about Barry Hendrickson's Bitz-n-Pieces. Finally accepting the need to cover my thinning hair and bald spot, I dug up the article and made an appointment which changed my life. In a warm atmosphere a friendly staff ushered me into a private consultation room where I met TJ, who immediately put me at ease. I left the salon feeling beautiful again. When I met Barry I knew why I had saved that yellowed article. And TJ is THE BEST!

2
★★★★★

Didn't know why in 1997 I was saving an article from the NY Times about Barry Hendrickson's Bitz-n-Pieces. Finally accepting the need to cover my thinning hair and bald spot, I dug up the article and made an appointment which changed my life. In a warm atmosphere a friendly staff ushered me into a private consultation room where I met TJ, who immediately put me at ease. I left the salon feeling beautiful again. When I met Barry I knew why I had saved that yellowed article. And TJ is THE BEST!

.

Clean, bright, lovely salon with lots of windows and private rooms and a high-level of excellent personal service. What was a very fragile and sad day for us was quickly transformed by a very professional and kind staff. The quality is excellent and we even had a hard time choosing between two beautiful, very natural-looking wigs. We had a long consultation and were never rushed or pressured to make a purchase. This was a very positive experience during a stressful time, due to chemotherapy.

2
★★★★★

Clean, bright, lovely salon with lots of windows and private rooms and a high-level of excellent personal service. What was a very fragile and sad day for us was quickly transformed by a very professional and kind staff. The quality is excellent and we even had a hard time choosing between two beautiful, very natural-looking wigs. We had a long consultation and were never rushed or pressured to make a purchase. This was a very positive experience during a stressful time, due to chemotherapy.

.

As I write this, my sister and I are sitting with my mother with a lovely glass of champagne toasting my mother's new look...which really is her old look.\r\n She just said, ""I look in the mirror and I see me, for the first time in years!"" Then she started sniffling and tearing up. Truly.\r\n My sister and I took my mom in today for a consultation, really just wanting to learn what our options are! In 5 minutes, Edward the stylist came out with the most perfect piece to just settle onto her head. He showed her how to pull up her own hair around it and in 30 seconds, we knew this was absolutely the answer we were looking for. She didn't need a wig, but a piece of some kind that looks so natural we can't tell where her own hair starts. \r\n It is absolutely unbelievable. Mom kept looking in the store windows as we walked down the street. \r\n The color is perfect and she honestly can't stop talking about it.\r\n She is 78 and had extremely thin hair with a fairly large bald spot. Listen to me, I just wrote, ""had."" Obviously she still has thin hair and a bald spot but you can't tell!\r\n She is beyond delighted! This was my sister, my, and my brother's birthday present to her and we haven't come up with anything this perfect since we scrawled some kind of mushy card in crayon!! \r\n Thank you..on behalf of my lovely mother!

2
★★★★★

As I write this, my sister and I are sitting with my mother with a lovely glass of champagne toasting my mother's new look...which really is her old look.\r\n She just said, ""I look in the mirror and I see me, for the first time in years!"" Then she started sniffling and tearing up. Truly.\r\n My sister and I took my mom in today for a consultation, really just wanting to learn what our options are! In 5 minutes, Edward the stylist came out with the most perfect piece to just settle onto her head. He showed her how to pull up her own hair around it and in 30 seconds, we knew this was absolutely the answer we were looking for. She didn't need a wig, but a piece of some kind that looks so natural we can't tell where her own hair starts. \r\n It is absolutely unbelievable. Mom kept looking in the store windows as we walked down the street. \r\n The color is perfect and she honestly can't stop talking about it.\r\n She is 78 and had extremely thin hair with a fairly large bald spot. Listen to me, I just wrote, ""had."" Obviously she still has thin hair and a bald spot but you can't tell!\r\n She is beyond delighted! This was my sister, my, and my brother's birthday present to her and we haven't come up with anything this perfect since we scrawled some kind of mushy card in crayon!! \r\n Thank you..on behalf of my lovely mother!

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I went to their BEAUTIFUL salon when I discovered I was to be undergoing Chemo, I can't decide which was better.. the product or the service! I purchased a wig that not only didn't look anything like a wig but I got a ridiculous amount of compliments walking down the street. \nAs for the service we had a private room to try all the wigs on in and the staff was extremely kind and helped us out with the insurance and such. I would highly recommend this to anyone in need of a wig.. my experience was all around delightful :)

2
★★★★★

I went to their BEAUTIFUL salon when I discovered I was to be undergoing Chemo, I can't decide which was better.. the product or the service! I purchased a wig that not only didn't look anything like a wig but I got a ridiculous amount of compliments walking down the street. \nAs for the service we had a private room to try all the wigs on in and the staff was extremely kind and helped us out with the insurance and such. I would highly recommend this to anyone in need of a wig.. my experience was all around delightful :)

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Losing my hair to chemo was worse than losing my breasts to mastectomies so while I was grateful that my onocologist said that Bitz N Pieces was wonderful, this cancer patient was horrified at the thought of looking like my co-religionists on their way to gas chamber deaths. But the moment Edward walked into the private little consultation room (where I'd been graciously escorted by the cordial, discreet and professional staff) and asked just the right questions in just the right way, he professionally and lovingly transformed my morbid outlook and soon thereafter my appearance. In fact, these new locks are prompting the kind of ""sidewalk attention"" that waned when I reached middle age. My husband and sons, while they don't deny wanting my real hair back, find my new look also beautiful. Edward's professionalism and deep humanity make losing one's hair and wearing a wig manageable.

2
★★★★★

Losing my hair to chemo was worse than losing my breasts to mastectomies so while I was grateful that my onocologist said that Bitz N Pieces was wonderful, this cancer patient was horrified at the thought of looking like my co-religionists on their way to gas chamber deaths. But the moment Edward walked into the private little consultation room (where I'd been graciously escorted by the cordial, discreet and professional staff) and asked just the right questions in just the right way, he professionally and lovingly transformed my morbid outlook and soon thereafter my appearance. In fact, these new locks are prompting the kind of ""sidewalk attention"" that waned when I reached middle age. My husband and sons, while they don't deny wanting my real hair back, find my new look also beautiful. Edward's professionalism and deep humanity make losing one's hair and wearing a wig manageable.

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My hair has started thinning over the years and I figured it was time to look into purchasing a piece. A friend of mine had recommended Bitz-Pieces and thank God she did! Not only did I buy a beautiful piece, but the staff was so pleasent and helpful. I finally feel like my old self again!

2
★★★★★

My hair has started thinning over the years and I figured it was time to look into purchasing a piece. A friend of mine had recommended Bitz-Pieces and thank God she did! Not only did I buy a beautiful piece, but the staff was so pleasent and helpful. I finally feel like my old self again!

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I have been going to Bitz-n-Pieces for over a year now, I have alopecia, and I have always had such a wonderful expierence. The owner Mr. Hendrickson has always greated me with kindness and his staff is always friendly. I have nothing but nice things to say about this place and if you are need of a wig or hair piece this is the place for you.

2
★★★★★

I have been going to Bitz-n-Pieces for over a year now, I have alopecia, and I have always had such a wonderful expierence. The owner Mr. Hendrickson has always greated me with kindness and his staff is always friendly. I have nothing but nice things to say about this place and if you are need of a wig or hair piece this is the place for you.

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I am about to undergo chemo and lose my hair. Despite online reviews trashing Bitz-N-Pieces for arrogance and poor customer service, I made an appt for a $35 consult. Barry Hendrickson and his staff are beyond arrogant and unhelpful. Downright insulting... unless, of course, you are one of the ""stars"" who's pictures cover the wall of the waiting room. I am sure the ""stars"" would be seen without a prolonged wait and would not be kicked out (literally) by the man himself because of asking for information that my insurance company asked me to supply to them.

2
★★★★★

I am about to undergo chemo and lose my hair. Despite online reviews trashing Bitz-N-Pieces for arrogance and poor customer service, I made an appt for a $35 consult. Barry Hendrickson and his staff are beyond arrogant and unhelpful. Downright insulting... unless, of course, you are one of the ""stars"" who's pictures cover the wall of the waiting room. I am sure the ""stars"" would be seen without a prolonged wait and would not be kicked out (literally) by the man himself because of asking for information that my insurance company asked me to supply to them.

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This was an amazing experience. My aunt has cancer and we were told about this place and there service and boy they were right... Lived up to expectations!! As soon as we walked in we were greeted with such professionalism and a bit of love. Thank you Candice and Annette! We were taken to a private room where we were given consultation . After that the stylist (Edward) did an amazing job! Even the owner Barry Hendrickson came out and made us feel like welcome and important! Thank you so much bits and pieces and the entire staff! If your in need of wig you'll get so much more!

2
★★★★★

This was an amazing experience. My aunt has cancer and we were told about this place and there service and boy they were right... Lived up to expectations!! As soon as we walked in we were greeted with such professionalism and a bit of love. Thank you Candice and Annette! We were taken to a private room where we were given consultation . After that the stylist (Edward) did an amazing job! Even the owner Barry Hendrickson came out and made us feel like welcome and important! Thank you so much bits and pieces and the entire staff! If your in need of wig you'll get so much more!

Pros: Private and respectful

Cons: Aunt having cancer and needing a wig!

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I am undergoing treatments and was at a complete lost as to where to go when I overheard one of the women in my doctors office talking about a wig salon that she goes to. Immediately we began chatting and she was all the rave about Bitz-n-Pieces. I immediately made an appointment and on the ""BIG"" day I was definately blown away. I was greeted by 2 of the loveliest girls in the most beautiful salon I have seen. I was then taken to a private room and met with my stylist who matched my own hair so wonderfully that I had the hardest time deciding between 3 wigs! And here I was worried about just finding 1. I ended up paying the consultation fee and I am planning to come back this weekend with my girlfriends for some advice. All in all the experience was well worth every penny of my consult and I look foward to comming back.

2
★★★★★

I am undergoing treatments and was at a complete lost as to where to go when I overheard one of the women in my doctors office talking about a wig salon that she goes to. Immediately we began chatting and she was all the rave about Bitz-n-Pieces. I immediately made an appointment and on the ""BIG"" day I was definately blown away. I was greeted by 2 of the loveliest girls in the most beautiful salon I have seen. I was then taken to a private room and met with my stylist who matched my own hair so wonderfully that I had the hardest time deciding between 3 wigs! And here I was worried about just finding 1. I ended up paying the consultation fee and I am planning to come back this weekend with my girlfriends for some advice. All in all the experience was well worth every penny of my consult and I look foward to comming back.

Pros: sweetest girls at the desk,everything i tried on was perfect

Cons: couldn't decide what to buy cause it was all so beautiful

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Needing a wig as a result of chemo, a friend suggested that I go to Bitz and Pieces. It was a horrible experience from start to finish. The staff were unhelpful, rude and did not provide guidance for the simplest of questions. I ended up buying a wig because I didn't want to have to go anywhere else. I have now taken it to my stylist and finally feel that I have something I can wear in public.

0
★☆☆☆☆

Needing a wig as a result of chemo, a friend suggested that I go to Bitz and Pieces. It was a horrible experience from start to finish. The staff were unhelpful, rude and did not provide guidance for the simplest of questions. I ended up buying a wig because I didn't want to have to go anywhere else. I have now taken it to my stylist and finally feel that I have something I can wear in public.

Pros: wig itself is adequate

Cons: staff were rude, unhelpful and showed little compassion

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I went to Bitz-n-Pieces as my Doctors office suggested and found everybody very helpful and caring. They helped me get through a very difficult time,. Many thanks to all their staff and that sweet man Mr. Hendrickson for all his encouragement
For those who need to deal with hair problems - This is the place to go to !!!!

5
★★★★★

I went to Bitz-n-Pieces as my Doctors office suggested and found everybody very helpful and caring. They helped me get through a very difficult time,. Many thanks to all their staff and that sweet man Mr. Hendrickson for all his encouragement
For those who need to deal with hair problems - This is the place to go to !!!!

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I firsthad breast cancer 13 years ago and needed a wig(s) for work as I was undergoing chemotherapy and was only 37 at the time. BItz and Pieces was the place I was referred to. They were wonderful, caring, and I didn't even cry when they shaved my head for the wig. I had ordered the wig weeks before, and when my hair starting coming out in clumps (at work)! I callled them and went in that afternoon. Now, 13 years later, I am going through metastic breast cancer and it's in my brain, so I am going through radiation and will (once again) lose my hair. I have an appointment today with them for a new wig and am hoping they are still as wonderful as they were before. They were very caring and professional (as they should be, given what a hard time this is for people). I wish everyone good luck and good hair!

4
★★★★☆

I firsthad breast cancer 13 years ago and needed a wig(s) for work as I was undergoing chemotherapy and was only 37 at the time. BItz and Pieces was the place I was referred to. They were wonderful, caring, and I didn't even cry when they shaved my head for the wig. I had ordered the wig weeks before, and when my hair starting coming out in clumps (at work)! I callled them and went in that afternoon. Now, 13 years later, I am going through metastic breast cancer and it's in my brain, so I am going through radiation and will (once again) lose my hair. I have an appointment today with them for a new wig and am hoping they are still as wonderful as they were before. They were very caring and professional (as they should be, given what a hard time this is for people). I wish everyone good luck and good hair!

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I was told about this place by my doctor. \r\nEveryone was so helpful to my needs. \r\nI am so happy with my new wig. \r\nWhat a wonderful group of people! \r\nI will recommend Bitz-n-Pieces to anyone looking for great quality and service.

2
★★★★★

I was told about this place by my doctor. \r\nEveryone was so helpful to my needs. \r\nI am so happy with my new wig. \r\nWhat a wonderful group of people! \r\nI will recommend Bitz-n-Pieces to anyone looking for great quality and service.

Pros: People that care

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\r\nAfter searching for many weeks I was so happy to find a place that had the type of wig and quality I need for my type of hair problem. I have very curly hair that reacts to the weather and becomes frizzy. \r\nEverywhere I went they just showed me straight hair wigs. The curly ones I saw were like my hair at it's worse state. When the stylist brought me a hairpiece that not only was my exact cut and color, it had the most natural curl. I can't thank them enough for all their help and kindness. \r\nI must say what a pleasure it was to have a private comfortable room and stylist working with me. \r\nI will recommend this salon to anyone who needs some help with their hair problems.\r\nThe coffee was great also. Thanks again

2
★★★★★

\r\nAfter searching for many weeks I was so happy to find a place that had the type of wig and quality I need for my type of hair problem. I have very curly hair that reacts to the weather and becomes frizzy. \r\nEverywhere I went they just showed me straight hair wigs. The curly ones I saw were like my hair at it's worse state. When the stylist brought me a hairpiece that not only was my exact cut and color, it had the most natural curl. I can't thank them enough for all their help and kindness. \r\nI must say what a pleasure it was to have a private comfortable room and stylist working with me. \r\nI will recommend this salon to anyone who needs some help with their hair problems.\r\nThe coffee was great also. Thanks again

Pros: Private rooms

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Everywhere I went for help with my thinning hair was a disaster \r\nI was shown things that made me look like I was back in the 60""s \r\nAfter a recommendation from a friend I went to Bitz-n-Pieces for a consultation\r\nThe very friendly reception explained to me the consultation charges that seemed fair as I expected a professional to help me not just a salesperson. When I arrived I was escorted to a private room which also made me feel so comfortable as I am sensitive about my hair loss. My stylist was a woman that showed me how easy it is to cover my problem spots with a small clip on hairpiece. She even took the time to teach me how to put it on by myself with no problems. With a few styling tips I was able to look and feel like myself again, Thanks for all your help and understanding. I read a few reviews on this site that were negative but after seeing for myself how caring these people are I would recommend this place over all the others. Thanks again

2
★★★★★

Everywhere I went for help with my thinning hair was a disaster \r\nI was shown things that made me look like I was back in the 60""s \r\nAfter a recommendation from a friend I went to Bitz-n-Pieces for a consultation\r\nThe very friendly reception explained to me the consultation charges that seemed fair as I expected a professional to help me not just a salesperson. When I arrived I was escorted to a private room which also made me feel so comfortable as I am sensitive about my hair loss. My stylist was a woman that showed me how easy it is to cover my problem spots with a small clip on hairpiece. She even took the time to teach me how to put it on by myself with no problems. With a few styling tips I was able to look and feel like myself again, Thanks for all your help and understanding. I read a few reviews on this site that were negative but after seeing for myself how caring these people are I would recommend this place over all the others. Thanks again

.

I visited Bitz-n-Pieces on March 13th and bought a wig that very day. This place was the first on my list but after being introduced to the process by the receptionist, meeting my stylist and above all listening to their information there was no need to go anywhere else.\r\n\r\nThank you especially for the booklet it speaks directly and coherently to all concerns and answers questions I didn't know to ask.

2
★★★★☆

I visited Bitz-n-Pieces on March 13th and bought a wig that very day. This place was the first on my list but after being introduced to the process by the receptionist, meeting my stylist and above all listening to their information there was no need to go anywhere else.\r\n\r\nThank you especially for the booklet it speaks directly and coherently to all concerns and answers questions I didn't know to ask.

Pros: quality, service

Cons: price, hectic location

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I was profoundly disappointed in the customer service. I have rapidly thinning hair but am not a candidate for a full wig yet. I asked about clip on toppers to hide the thinning on top. They are supposed to be known for their wide selection of ""Bitz and Pieces:"" I was shown one small clip on piece that looked like they picked up cuttings from the floor. I was told that was all they had. They then proceeded to show me a full wig. Again I asked to see others pieces, and was told with attitude that's all they had. I feel like I was being manipulated into spending thousands more than I have to.\r\n I was VERY disappointed. The only positive experience is the girl who works at the front desk.

0
★☆☆☆☆

I was profoundly disappointed in the customer service. I have rapidly thinning hair but am not a candidate for a full wig yet. I asked about clip on toppers to hide the thinning on top. They are supposed to be known for their wide selection of ""Bitz and Pieces:"" I was shown one small clip on piece that looked like they picked up cuttings from the floor. I was told that was all they had. They then proceeded to show me a full wig. Again I asked to see others pieces, and was told with attitude that's all they had. I feel like I was being manipulated into spending thousands more than I have to.\r\n I was VERY disappointed. The only positive experience is the girl who works at the front desk.

Pros: good wigs

Cons: bad service they are arrogant

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A friend of mine had recommended Bitz and pieces to me, prior to an audition that I had qualified for. My own hair wasn?t quite up to par in terms of the character I wanted to portray (She was more of a long, bouncy, and glamorous type of gal.) So I called, made an appointment, went in and was shown a series of wigs with a sort of lace on them, I think the stylist called them laceline or lacefront?.. Nevertheless, within half an hour I found the perfect piece. My audition was magnificent and yes the producer did mention how good my hair looked, and I doubt he had any idea that it wasn?t mine!! By the way I got the part!! Thanks again!!

2
★★★★★

A friend of mine had recommended Bitz and pieces to me, prior to an audition that I had qualified for. My own hair wasn?t quite up to par in terms of the character I wanted to portray (She was more of a long, bouncy, and glamorous type of gal.) So I called, made an appointment, went in and was shown a series of wigs with a sort of lace on them, I think the stylist called them laceline or lacefront?.. Nevertheless, within half an hour I found the perfect piece. My audition was magnificent and yes the producer did mention how good my hair looked, and I doubt he had any idea that it wasn?t mine!! By the way I got the part!! Thanks again!!

Pros: Friendly Experienced Staff, High Quality , fast fix!

Cons: Parking, cost

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Being from Massachusetts and having limited time in NYC, I was delighted with the receptionist attitude of accomidation. She was so friendly and positive, while being taken care of. They escorted me into a private room. What a relief that was since I am sensitive about going bald from medication I am taking. I felt like Cinderrella by the time I left. The staff made me feel special and pampered, not the least of which I had a beautiful head of hair that perfectly fit my personality, original hair color and complimented my facial features.

2
★★★★☆

Being from Massachusetts and having limited time in NYC, I was delighted with the receptionist attitude of accomidation. She was so friendly and positive, while being taken care of. They escorted me into a private room. What a relief that was since I am sensitive about going bald from medication I am taking. I felt like Cinderrella by the time I left. The staff made me feel special and pampered, not the least of which I had a beautiful head of hair that perfectly fit my personality, original hair color and complimented my facial features.

Pros: Friendly, quality

Cons: Distance, Parking

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When I called for an appointment a very nice person helped me understand how this whole chemo wig thing works. She booked me with a very wonderful Stylist-salesperson that made this unpleasant situation very easy for me. This guy explained just how things go while you are taking treatments. We found just the right color and style for my look. Thank heaven I look and feel like myself. It was a little more than I wanted to spend but worth every cent. The receptionist even explained how to work with my insurance for reimbursement. \r\nThank you all again for getting me through this ruff time.

2
★★★★★

When I called for an appointment a very nice person helped me understand how this whole chemo wig thing works. She booked me with a very wonderful Stylist-salesperson that made this unpleasant situation very easy for me. This guy explained just how things go while you are taking treatments. We found just the right color and style for my look. Thank heaven I look and feel like myself. It was a little more than I wanted to spend but worth every cent. The receptionist even explained how to work with my insurance for reimbursement. \r\nThank you all again for getting me through this ruff time.

Pros: Great staff

Cons: pricy but worth it

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Beware of this con. These people seem to count on ripping anyone who comes through the door off for as much as they can. When I called they told me there would be a $35 dollar consultation fee, which I agreed to because I had heard they had a very good selection. When I arrived for my appointment they made me sign a document saying that if I exceeded the 20 minute consultation time I would be charged 35 an hour. They do conspire so that it is impossible to see their selection in the 20 minutes. The salesperson ""consultant"", chatted me up, left the ""consultation"" room for at least 10 minutes to find more wigs. When I finally got out of their consultation room they had charged me $100 for seeing 5 wigs, 2 of which were the wrong color. When I complained they were very indignant. I have never heard of a store where one has to pay to shop.\r\nA woman who had had her hair done there and was at the desk when I was leaving asked how much to leave as a tip and was told 40% was customary. \r\n\r\n

0
★☆☆☆☆

Beware of this con. These people seem to count on ripping anyone who comes through the door off for as much as they can. When I called they told me there would be a $35 dollar consultation fee, which I agreed to because I had heard they had a very good selection. When I arrived for my appointment they made me sign a document saying that if I exceeded the 20 minute consultation time I would be charged 35 an hour. They do conspire so that it is impossible to see their selection in the 20 minutes. The salesperson ""consultant"", chatted me up, left the ""consultation"" room for at least 10 minutes to find more wigs. When I finally got out of their consultation room they had charged me $100 for seeing 5 wigs, 2 of which were the wrong color. When I complained they were very indignant. I have never heard of a store where one has to pay to shop.\r\nA woman who had had her hair done there and was at the desk when I was leaving asked how much to leave as a tip and was told 40% was customary. \r\n\r\n

Pros: Good quality

Cons: Rude,exploitative salespeople

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After having gone thru a tramatic experience with hair loss from chemo \r\ntherapy...finding the wonderful staff here made me feel like a new and beautiful \r\nwoman...there are no words to describe the kindness and talent of these \r\npeople...\r\n\r\n

2
★★★★★

After having gone thru a tramatic experience with hair loss from chemo \r\ntherapy...finding the wonderful staff here made me feel like a new and beautiful \r\nwoman...there are no words to describe the kindness and talent of these \r\npeople...\r\n\r\n

Pros: Great Service, Very Thoughful Staff

Cons: N/A

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I went to Bitz-n-Pieces all the way from South Florida because I heard they were terrific\r\nIt's a beautiful salon with wonderful wigs and hairpieces. They matched my hair style so close, that my own hairdresser couldn't even tell I had a wig on. Anyone going through hair loss should check out this place. From my first phone call to their finishing touch they were so helpful. I highly recommend them .\r\nThank you Bitz-n-Pieces for giving me back my confidence.

2
★★★★★

I went to Bitz-n-Pieces all the way from South Florida because I heard they were terrific\r\nIt's a beautiful salon with wonderful wigs and hairpieces. They matched my hair style so close, that my own hairdresser couldn't even tell I had a wig on. Anyone going through hair loss should check out this place. From my first phone call to their finishing touch they were so helpful. I highly recommend them .\r\nThank you Bitz-n-Pieces for giving me back my confidence.

Pros: Great selection

Cons: NY Parking

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I went to Barry Hendrickson's Bitz and pieces after a perm ""accident "" which had me feeling beyond down and out, didn?t want to leave the house, see anyone etc. bottom line I had patches of missing hair and needed a quick fix or else I would've been ridiculously bored during my self inflicted house arrest sentence. Nevertheless, I was fortunate enough to be referred to Bitz n Pieces. The first time I was at Bitz and Pieces I had a informative breakdown of my options as well as an opportunity to choose what type of wig I wanted / needed. Of course I was looking for something that closely matched my pre-war(perm) hair, not only were they able to match my hair type/color they had me looking about three times better then usual... Shine, Cut and all.... Just FABULOUS! \r\n As for the service, the only way it could have been any better / improved is if they would have offered to carry me home! During my consultation Maggie (one of the stylists) was beyond helpful and managed to have me feeling great, informed AND I left with my new do half an hour later!! It was truly a five star experience (cappuccino and all!) I also ran into Mr. Henrickson himself, which was a nice little treat. I was and still am very grateful for their help. Kudos to bitz n pieces staff!! I highly recommend Bitz and Pieces... on the other had I don?t recommend do it yourself perms.... \r\n

2
★★★★★

I went to Barry Hendrickson's Bitz and pieces after a perm ""accident "" which had me feeling beyond down and out, didn?t want to leave the house, see anyone etc. bottom line I had patches of missing hair and needed a quick fix or else I would've been ridiculously bored during my self inflicted house arrest sentence. Nevertheless, I was fortunate enough to be referred to Bitz n Pieces. The first time I was at Bitz and Pieces I had a informative breakdown of my options as well as an opportunity to choose what type of wig I wanted / needed. Of course I was looking for something that closely matched my pre-war(perm) hair, not only were they able to match my hair type/color they had me looking about three times better then usual... Shine, Cut and all.... Just FABULOUS! \r\n As for the service, the only way it could have been any better / improved is if they would have offered to carry me home! During my consultation Maggie (one of the stylists) was beyond helpful and managed to have me feeling great, informed AND I left with my new do half an hour later!! It was truly a five star experience (cappuccino and all!) I also ran into Mr. Henrickson himself, which was a nice little treat. I was and still am very grateful for their help. Kudos to bitz n pieces staff!! I highly recommend Bitz and Pieces... on the other had I don?t recommend do it yourself perms.... \r\n

Pros: easy to get to

Cons: Parking

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I went to Bitz-n-Pieces a few times for, so this review is not based on an isolated incident. With the exception of the receptionist, the hair stylist and the owner both seemed to have an attitude. I always like to give people a second, even a third chance since we are all bound to have off days, but I realized after the most recent exchange that their rudeness is their modus operandi. It's too bad because I really like their quality merchandise and would like to have continued giving them my business. I even contacted the hospital where I had first heard of the store, and they said that they have similar complaints and that they would consider removing the store from their list. I don't want others who are in a vulnerable situation like myself to be taken advantage of.

0
★☆☆☆☆

I went to Bitz-n-Pieces a few times for, so this review is not based on an isolated incident. With the exception of the receptionist, the hair stylist and the owner both seemed to have an attitude. I always like to give people a second, even a third chance since we are all bound to have off days, but I realized after the most recent exchange that their rudeness is their modus operandi. It's too bad because I really like their quality merchandise and would like to have continued giving them my business. I even contacted the hospital where I had first heard of the store, and they said that they have similar complaints and that they would consider removing the store from their list. I don't want others who are in a vulnerable situation like myself to be taken advantage of.

Pros: Selection and quality merchandise

Cons: Attitude of stylist and owner

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I have a feeling that cdninny got this place confused with somewhere else. I can't say enough AMAZING things about this salon. I am a 5 time cancer survivor and Bitz N Pieces has made my last 5 years battling cancer a much more positive experience. I can't say enough good things about Edward, Barry, J.T., and the entire team. They have made a challenging experience as easy to manage as possible. The knowledge that they have re: the hair loss process associated with chemotherapy treatments and the personal touch that they give every client goes above and beyond what I ever expected. I keep on telling them that it will be bitter sweet when I am done with cancer and my hair grows back...I dont' want to stop visiting them! I have recommended them to many people and can't say enough good things!

2
★★★★★

I have a feeling that cdninny got this place confused with somewhere else. I can't say enough AMAZING things about this salon. I am a 5 time cancer survivor and Bitz N Pieces has made my last 5 years battling cancer a much more positive experience. I can't say enough good things about Edward, Barry, J.T., and the entire team. They have made a challenging experience as easy to manage as possible. The knowledge that they have re: the hair loss process associated with chemotherapy treatments and the personal touch that they give every client goes above and beyond what I ever expected. I keep on telling them that it will be bitter sweet when I am done with cancer and my hair grows back...I dont' want to stop visiting them! I have recommended them to many people and can't say enough good things!

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I am a four year breast cancer survivor and since losing my hair, during chemotherapy, I have had an ongoing relationship with Barry Hendrick's Bitz N Pieces. I live in Westchester County and after doing exhaustive research, having ridiculous appointments with so called professionals who charged absurd prices and trying on hair pieces that made me look like a cross between the family dog and the winner of the biggest hair in Texas contest, I found a truly professional wig salon. \r\n\r\nIn addition to a sophisticated selection of both real and synthetic products, Barry and his staff, JT, Edward, Patricia, etc. have a great eye for style and are helpful and knowledgeable about insurance allowances as well.\r\n\r\nI work with Susan G. Koman/BMW Drive For the Cure and at every event I recommend Bitz N Pieces to all women participating. It's a gem!

2
★★★★★

I am a four year breast cancer survivor and since losing my hair, during chemotherapy, I have had an ongoing relationship with Barry Hendrick's Bitz N Pieces. I live in Westchester County and after doing exhaustive research, having ridiculous appointments with so called professionals who charged absurd prices and trying on hair pieces that made me look like a cross between the family dog and the winner of the biggest hair in Texas contest, I found a truly professional wig salon. \r\n\r\nIn addition to a sophisticated selection of both real and synthetic products, Barry and his staff, JT, Edward, Patricia, etc. have a great eye for style and are helpful and knowledgeable about insurance allowances as well.\r\n\r\nI work with Susan G. Koman/BMW Drive For the Cure and at every event I recommend Bitz N Pieces to all women participating. It's a gem!

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They charge for consultation even it they do not have the type of hairpiece you need. My almost 80 year old mother made an appointment for a consulation (they advised she can use the consultation fee towards the purchase of a hairpiece). She arrived early and when (who she later found out was) the owner arrived, he wouldn't let her in because he said they wouldn't be open for 15 minutes. He said she should go get a cup of coffee. When she returned and began her consultation she said she wanted real hair, her color (grey) to fill in sparse spots. The stylist told her they did not make hair pieces in her color. When she checked out they had the nerve to charge her for the consultation. There never should have been a consultation since they do not make her hair color! When I asked to speak to the person in charge, the owner came out in a manner I can only describe as huffy and said that my mother had to pay the consultation fee, that it was too bad they didn't have what she wanted and I can shop elsewhere. VERY UNPROFESSIONAL. VERY RUDE. MAJOR RIPOFF.

1
★☆☆☆☆

They charge for consultation even it they do not have the type of hairpiece you need. My almost 80 year old mother made an appointment for a consulation (they advised she can use the consultation fee towards the purchase of a hairpiece). She arrived early and when (who she later found out was) the owner arrived, he wouldn't let her in because he said they wouldn't be open for 15 minutes. He said she should go get a cup of coffee. When she returned and began her consultation she said she wanted real hair, her color (grey) to fill in sparse spots. The stylist told her they did not make hair pieces in her color. When she checked out they had the nerve to charge her for the consultation. There never should have been a consultation since they do not make her hair color! When I asked to speak to the person in charge, the owner came out in a manner I can only describe as huffy and said that my mother had to pay the consultation fee, that it was too bad they didn't have what she wanted and I can shop elsewhere. VERY UNPROFESSIONAL. VERY RUDE. MAJOR RIPOFF.

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I was recomended to Bitz-N-Pieces by my doctor and my friend, because I had to go through chemo.\r\nThe place is clean, classic, and they have large selection to choose. The staffs were very nice, supportive, trained and experienced. Purchased a cute medium length wig, similar to what my own.\r\n\r\nI walked out from the salon looking like myself with confidence and pride, eventhough I have lost my hair.\r\nSince then I always get compliments even the nurse at the hospital can't believe it.

2
★★★★☆

I was recomended to Bitz-N-Pieces by my doctor and my friend, because I had to go through chemo.\r\nThe place is clean, classic, and they have large selection to choose. The staffs were very nice, supportive, trained and experienced. Purchased a cute medium length wig, similar to what my own.\r\n\r\nI walked out from the salon looking like myself with confidence and pride, eventhough I have lost my hair.\r\nSince then I always get compliments even the nurse at the hospital can't believe it.

Pros: Service

Cons: Parking

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The attitude you get, in addition to the full priced bill isnt worth it.\r\nQuality is good, customer service poor. Not a winning combination.\r\nThe treatment, from managment, is unconsciontable given the customer base .

0
★☆☆☆☆

The attitude you get, in addition to the full priced bill isnt worth it.\r\nQuality is good, customer service poor. Not a winning combination.\r\nThe treatment, from managment, is unconsciontable given the customer base .

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This place does wigs and then some. Every kind of color, style, cut. Stylists here are very adept at fitting just for you. Lots of celebrity clients get their do's here.

5
★★★★★

This place does wigs and then some. Every kind of color, style, cut. Stylists here are very adept at fitting just for you. Lots of celebrity clients get their do's here.

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Bitz N Pieces is a great place if you're looking for a high fashion wig and don't mind paying for quality and service. The pictures of their entertainer clients posted on the wall is staggering. I've gotten a couple of wigs there--and years of compliments.

2
★★★★☆

Bitz N Pieces is a great place if you're looking for a high fashion wig and don't mind paying for quality and service. The pictures of their entertainer clients posted on the wall is staggering. I've gotten a couple of wigs there--and years of compliments.

Pros: knowledgable stylists, CD/TG friendly

Cons: expensive, advance appointment

 

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