We had an exceptional experience with Lisa Hope and the entire process of the car buying,It was perfect. Don't change a thing.Lisa was exceptional from our phone conversations, showing us vehicles, financing and overall customer service. Wished there was more people like her. We also liked the variety of vehicles we had to choose from and the condition of each one.
Keep up the good work!!!
You know, this is my second car I have purchased from driversselect. I actually dealt with Kevin the first time and this time with Nic. Both times my experience was flawless. They were very accommodating, helpful and good guys.
I will continue to buy my cars from driversselect. Thanks!
The main reason for perfect score being that this was absolutely painless. Probably the easiest car buying experience I have ever had. Jeff was more than helpful and was very attentive. We had done quite a bit as far as filling out the online finance app which I think really helped speed up the process.
I can??t think of anything i would change
I have already referred people and will continue to do so. Such a pleasant experience!
I would say because of the ease of the process and how it was truly painless. Vance was awesome and he made everything quick and easy.
Everything was great.
I love that I was able to do everything online before I ever even stepped foot in the dealership... It was great. Thanks!
Many Kudos to this dealership, if you go there ask for Lisa Hope she's thorough, knowledgeable, everything I asked she knew and answered right away. I went in with an open mind just needed something bigger for my kids and got more than I thought I could. I couldnt be happier with the service, the price, my Mercedes ML, and the entire staff there. Strongly recommended-- I will be sending people to this dealership.
It was a very positive experience. I am a nurse and have been working for 28 years yet this is my first car buying experience by myself. It was no pressure, very fast and easy. I loved my salesman Keenan.. He was great. He didn't even get upset when I said I needed to go home and think about it.
I wouldnt change anything I am very happy.
Thank you... it was awesome. I will most definitely refer friends and family.
I will definitely refer friends, family, and coworkers to Drivers Select because of the top tier service I received from Nick Rojas while purchasing my 2010 Audi A4. He was transparent throughout the entire process and made buying a car enjoyable and hassle free. Every step of the way he was helpful and really cared about not only this purchase but gaining a long term customer. Even after all of the paper work was signed and the check was written Nick pointed out a few very minor scratches on the car and got me in to touch these up right away. Most sales people would be finished with me after I drove the car off the lot but Nick went above and beyond even after the sale to make sure I was 100% satisfied. I will definitely use Drivers Select for future purchases and have already given Nicks card out to some friends who are in the market.
My experience couldn??t have been better. This is the first car I have purchased on my own and Nick Rojas made me feel comfortable throughout the process. I attribute the entire experience to the way Nick handled every step.
I will definitely use Drivers Select again, and encourage my friends to do the same. Drivers Select needs more salesman like Nick Rojas on their team
Because driversselect literally rolled out the red carpet for me. Mike had the cars pulled up and ready to test drive when I arrived and from then on it was a flawless transaction.
this was the best expereince I have ever had buying a car
Smooth and easy. I never knew that buying a car could be this fast. Thanks!
The customer service demonstrated by Keenan was phenomenal.
Everything is fine the way it is.
My sales person, Keenan McNealy, was awesome. He was very patient, kind, and made the process easy. Especially when I was undecided if I wanted to take the vehicle or not, he stuck by me throughout the process. It has been 11 years since I purchased a vehicle from a dealership. The reason for the length of time was I got tired of being haggled and nagged all those years when shopping other dealerships. But not Keenan, he assured me that I could get everything I wanted and he made it happen. This man deserves a huge raise and bonus!
As always it was an easy pleasy process. Charles was great as usual and the finance guy as well. This is my 3rd car I have bought from ya'll and I just keep coming back!
I WOULDN??T CHANGE ANYTHING, if so, I would tell you after 3 cars. Thanks again, we'll be in touch again soon!
Everything was really great. I am mad at myself for not putting down a deposit on the car I originally saw on the website. When I got to ready to come in and buy David told me that somebody had already bought my car and I was heartbroken. I told David to call me if he found something that he thought I would like and he did. I am really happy with my car now and so glad I got to work with someone as nice and patient as David Davis.
David and Steven are keepers... Ya'll keep them around. They are a great representation of your company! Thanks!
I have wanted to brag about Gene and Sammy tosomeone, even Steven who signed my paperwork. Everyone there was unbelievablyhelpful! I had worked with Gene on over the phone and really liked him. When Igot to the dealership Gene was still helping some other customers so Sammystepped in and took care of me and he was awesome! I got a approved throughCapitol one but I appreciate Gene and Sammy getting this done cause I have hada rough couple of years through losing my job and I know it wasn't easy butthey did it! I would recommend you guys toanyone!! I had to come check ya'll out because I couldn't stop hearing aboutyou guys!!! Whoever is in charge of your marketing is doing great because driversselect.com is everywhere!! Can't say enough nice things about driversselect! There is not a doubt Iwill be back to buy from driversselect again!!! Thanks!
I have to say that Chaz was an absolute God Send.. He wassuch a joy to work!!! Absolutely everything was awesome andperfect!!!Not at
all...... very pleased.I was really praying about the carand if we
were going to get it and I am so glad that we did. even morehappy
that we were able to work with someone like Chaz. He isgreat and I am very thankful!
This was so easy... I did everything online and by the time I arrived Lisa had the car pulled up ready to test drive. She was very knowledgeable and had answers to all my questions.I wouldnt change a thing..Overall awesome experience... From the first phone call to the walk out to my new car, everything was easy and smooth. Thanks so much for all the hard work to help me get a new vehicle.
We really enjoyed working with Jeff Jewel! He was a great sales man with manners and knowledge. He worked very hard to get us the best deal.
Not a thing could have been better
We let our daughter drive the Dodge Nitro the other night and now we can??t get her out of it! SHE wants one now too! We will call you and be back in a few months to get her a car too! Thanks!
I really enjoyed the simplicity of everything... Also Lisa was great help! You can tell she really takes her job very serious and takes the time to learn the cars.
Nothing else could have been better.
I appreciated the follow up call from Lisa letting me know about my navigation disk. She informed me when it would be in and made sure that everything was running smoothly. Thanksdriversselect.com
Well this is the 3rdcar I have bought from ya??ll and I would have to say it??s because you guys make it so easy. It??s just really simple and easy!
I mean, I would change nothing! I just love how fast and easy everything is. I had never worked with Gene before but I will make sure I work with him again. He is awesome at his job!
I just really love the fact that I can fax or email all my stuff to you guys before, then just walk in and sign papers to leave.
Thanks again Gene and todriversselect.com
I was very impressed by the ease and speed of the transaction. I worked with Jeff Jewel and he was very knowledgable and professional. I wasn't planning on buying right then. I was actually headed to park place but I felt I was getting the best deal possible I cant think of anything I would change, Thank you driversselect!
The MAIN reason I gave this score is because of your salesperson, David Davis! From the first day I spoke with David he made the process very smooth. He was very helpful to say the least. Every question and concern I had he addressed promptly. He was very honest about everything. There were no hidden costs are agendas. I will definetly recommend everyone that I know that is in the market for a vehicle to Drivers Select?.It was a wonderful experience for us. Keep up the Great work. PS> Hire more people like David Davis, he is truly a stand-up guy. He had everything ready for us. :)
My experience with ds was great. I was greeted with the utmost professionalism and was offered morning coffee during my stay. The salesperson and all employees that I encountered were extremely nice, welcoming and eager to assist me. I would definitely recommend ds based on my wonderful experience. Keep up the good work and I look forward to working with ds in the future for my vehicle needs!
Thank you so much for all the work you put into assisting me with purchasing my vehicle. Your willingness to answer all my questions and then some was wonderful. I never felt pressured at all and when we hit the little bump in my searches with the Mustang, you said don't worry about it, we will keep looking. That's honestly what kept me there. The Cobalt wasn't my initial choice going in, but I can truly say I am happy with my purchase. I can't wait to get the windows tinted.
It will make it even better!! I will definitely keep your contact information with me and send anyone I know your way for business!!
Have a great week!!
I just purchased a new vehicle from DS today. I would like to point out that my sales person, Kevin Keough, was awesome. He made this the simplest, easiest and most stress free vehicle purchase I have ever experienced. If and when I am in need of another vehicle I will definitely visit DS first and I hope Kevin will be available. Thank you to Kevin for making my experience literally as fun and simple as you advertise it to be.
I recently had the pleasure to purchase a 2009 Honda Accord from Drivers Select. Nic was my sales person and he was awesome! Although we encountered a couple of bumps with the transaction, Nic treated me with the utmost respect and professionalism. Every establishment should have a "Nic" onboard and their businesses would soar!
I have every intention of purchasing future vehicles, as well as referring my friends and colleagues to Drivers Select.
Keep up the GREAT work!
My husband, Doug and I had an excellent experience with you for the 2nd time! You truly understand our needs, wants and contraints and we really appreciate your honest approach in dealing with us and will definitely be back soon for another vehicle!
Thank you so much for your patience and knowledge, you are fantastic at what you do!
Wanted to thank Lisa Hope for my friend,He bought a 2010 Santa Fe from her.
He wanted me to let you know that she did a phenomenal job with him, and to let you know that he was simply amazed by the deal he got on the car.
He said the buying experience from cradle to grave was simply ??ACES?? I wish I could have recorded the phone call to run on the air?
Anyway, you have another very satisfied customer that will be coming back!
This car was for his mother, but he needs to buy a car for himself within the next year, so he will be coming back.
It was easy from the standpoint that they have tons of pictures on the site, making it easy and actually I had researched multiple vehicles?(as far as the vehicle I found on
driversselect.com website was exactly the same when I got there) from an amenity perspective, it was right where I wanted to be. From a website perspective, it was great?.it showed it and it was what you??re going to see when you get there.
Just bought a 2005 Ford Explorer today, and I am loving my new car. Jamie Loftin was my salesman and he did an awesome job of finding me the kind of car I was looking for and making sure that it was all checked out real good for any problems. He also made sure that everything was fixed and the car was cleaned before he let me take it off the lot. I'll definitely recommend Drivers Select and Jamie Loftin to anyone looking for a good used car. Thanks, Jamie.
It has taken me all weekend to be able to put into words how the treatment I had with your team made me feel.
In one, word it made me feel respected.
I cant begin to tell you how amazing it was to drive away in a car that I know is worthy , much less that I wont be paying more in interest than in car payments.
You have no idea what it is to finally feel like a customer to someone instead of another bad credit target.
The most important part of Friday was the customer experience I received; it was by far the best I have ever seen. Working in hotels for over 12 years I know customer service and your team was one of the best.
Howard was thorough in his details about everything with the car; I knew exactly what I was getting.
He was incredibly personable and his attention to details made me feel so at ease that I just knew it was going to be a good car no matter what.
The finance team made me fully aware of how I was being financed and gave me everything I needed to know to make sure I could handle the payments and not feel stretched.
They were all very thorough at each step and made sure I understood before moving on to the next.
I can??t thank you enough for what you did for me. Its not every day someone goes out of their way to help a total stranger, but you did and I am ever so grateful. Gideon couldn??t say enough nice things about you and he was definitely right on all accounts! You can bet I will be one of your best advertising agents in DFW from here on out. I will make sure everyone one knows that Driverselect.com is the place to buy their car! If there is ever anything at all I can do for you, hotel related or not, please do not hesitate to ask.
Thank you again, I will be thinking of you and smiling for many happy miles to come.