Park Air Express

★★★★☆
Easy & Convenient Aiport Parking
  • 5757 W Century Blvd 100

    Los Angeles, CA 90045

    Map & Directions
  • 310-641-0706

Automotive

Automotive
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Very convenient! Excellent service!

2
★★★★★

Very convenient! Excellent service!

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I travel for a living and so I'm forced to navigate in and out of LAX all the time. Park Air Express is the best service I've found. When I'm running late I drop my car at the valet service and get right to check in.

2
★★★★★

I travel for a living and so I'm forced to navigate in and out of LAX all the time. Park Air Express is the best service I've found. When I'm running late I drop my car at the valet service and get right to check in.

Pros: easy valet service

Cons: too bad LAX is such a mess!

.

Greeted courteously and promptly. Upon arrival our car was waiting for us completely clean as I choose the car wash. Highly recommended.

2
★★★★★

Greeted courteously and promptly. Upon arrival our car was waiting for us completely clean as I choose the car wash. Highly recommended.

Pros: Very short waiting times...

Cons: None noticed

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I have used Park Air Express for the past 4 years. The facility is immaculate and I have never felt unsafe or had a confusing or negative experience at the location. The shuttle service is extremely efficient and pleasant. I highly recommend using this service!

2
★★★★★

I have used Park Air Express for the past 4 years. The facility is immaculate and I have never felt unsafe or had a confusing or negative experience at the location. The shuttle service is extremely efficient and pleasant. I highly recommend using this service!

Pros: Super quick shuttle service to LAX

Cons: None

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I have used this facility many times and have always had a pleasant, quick and easy experience. There is always a shuttle ready to go to the airport after parking my car and, upon return, I've rarely had to wait for more than few minutes for a shuttle back to the parking structure. The employees are consistently friendly and helpful -- I have issues with my back sometimes and they have no problem helping me with my luggage. I highly recommend this parking facility.

2
★★★★★

I have used this facility many times and have always had a pleasant, quick and easy experience. There is always a shuttle ready to go to the airport after parking my car and, upon return, I've rarely had to wait for more than few minutes for a shuttle back to the parking structure. The employees are consistently friendly and helpful -- I have issues with my back sometimes and they have no problem helping me with my luggage. I highly recommend this parking facility.

Pros: Never had to wait for a shuttle to the airport

Cons: None

.

Don't park here. Find another facility that controls access to their lot better -- it will cost you otherwise.

You won't find this information anywhere on their website, and I couldn't even find it on my tickets - but they accept zero liability for anything that happens in their facility.
I found this out because my car (self parked, in the touted "24-hr security monitored" area) was broken into during a 2 day stay, and the bottom of the steering column ripped out. The 'security' presence is apparently worthless, because they either have no information about what happened, or are refusing to share it.
The attendant tried to be helpful, but he wasn't authorized to do anything - not even refund my ticket - and there was no manager on duty (at 10pm on a weekday). To even get my ticket refunded, I had to complain as high as the regional manager. Everyone was polite and returned phone calls promptly, but only to tell me they won't pay for anything -- and my car's still being held together with scotch tape.

Since this parking structure can be accessed by anyone walking off the street or working in the multi-level building above it, and since they're not going to take any responsibility for what happens in their lot -- you'd better go to a lot that does a better job of controlling access. That building is simply too vulnerable, and you shoulder all responsibility.

0
★☆☆☆☆

Don't park here. Find another facility that controls access to their lot better -- it will cost you otherwise.

You won't find this information anywhere on their website, and I couldn't even find it on my tickets - but they accept zero liability for anything that happens in their facility.
I found this out because my car (self parked, in the touted "24-hr security monitored" area) was broken into during a 2 day stay, and the bottom of the steering column ripped out. The 'security' presence is apparently worthless, because they either have no information about what happened, or are refusing to share it.
The attendant tried to be helpful, but he wasn't authorized to do anything - not even refund my ticket - and there was no manager on duty (at 10pm on a weekday). To even get my ticket refunded, I had to complain as high as the regional manager. Everyone was polite and returned phone calls promptly, but only to tell me they won't pay for anything -- and my car's still being held together with scotch tape.

Since this parking structure can be accessed by anyone walking off the street or working in the multi-level building above it, and since they're not going to take any responsibility for what happens in their lot -- you'd better go to a lot that does a better job of controlling access. That building is simply too vulnerable, and you shoulder all responsibility.

Pros: price

Cons: unsafe lot, confusing parking

 

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