Holiday Inn Express CLEVELAND DOWNTOWN

★★☆☆☆
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Map and Directions to Holiday Inn Express CLEVELAND DOWNTOWN

888-993-7492

629 Euclid Avenue

Cleveland, OH

44114

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Latest reviews from Citysearch.

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We stayed at the Holiday Inn Express in Cleveland in July 2011 and there was a large 2 INCH COCKROACH in our room at 2am!!! The hotel sent a security guard to kill the roach but obviously we could not sleep all night!!!!!! The hotel would only return the priority club points I used for the hotel room and that is it!!! I tried calling guest relations and they said that is all they could do!! AVOID THIS HOTEL AT ALL COSTS!!! DISGUSTING!!!!!!!!!!!!!!

1
★☆☆☆☆

We stayed at the Holiday Inn Express in Cleveland in July 2011 and there was a large 2 INCH COCKROACH in our room at 2am!!! The hotel sent a security guard to kill the roach but obviously we could not sleep all night!!!!!! The hotel would only return the priority club points I used for the hotel room and that is it!!! I tried calling guest relations and they said that is all they could do!! AVOID THIS HOTEL AT ALL COSTS!!! DISGUSTING!!!!!!!!!!!!!!

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We stayed at the hotel in July 2011. The room was very clean the bed was comfortable the employees were very helpful and courteous. The hotel is in a very good location not far from any attractions. Would definitly stay again.

4
★★★★☆

We stayed at the hotel in July 2011. The room was very clean the bed was comfortable the employees were very helpful and courteous. The hotel is in a very good location not far from any attractions. Would definitly stay again.

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My husband and I stayed at this hotel in late Oct. 2010. The in room coffee pot was dirty and we had to request blankets because there were no comforters on the beds. But the worst was being woken very early Monday morning to the sound of a fire alarm and a man's voice repeating ""Testing"" over the speaker in the room! When we called the front desk, the operator told us it wasn't the hotel. When we checked out, we brought this up. No help (but the desk clerk did say it was the hotel's fire alarm test). Asked to speak with a manager, there wasn't one on duty. Called the manager and left a message, didn't receive a call back. Filled out an online survey. Got a call from the manager who was very apologetic and said she would look into the matter and get back with us. Didn't hear back. Sent an email to customer care. Never heard back. Do not stay at this hotel if good customer service is important to you!\n

1
★☆☆☆☆

My husband and I stayed at this hotel in late Oct. 2010. The in room coffee pot was dirty and we had to request blankets because there were no comforters on the beds. But the worst was being woken very early Monday morning to the sound of a fire alarm and a man's voice repeating ""Testing"" over the speaker in the room! When we called the front desk, the operator told us it wasn't the hotel. When we checked out, we brought this up. No help (but the desk clerk did say it was the hotel's fire alarm test). Asked to speak with a manager, there wasn't one on duty. Called the manager and left a message, didn't receive a call back. Filled out an online survey. Got a call from the manager who was very apologetic and said she would look into the matter and get back with us. Didn't hear back. Sent an email to customer care. Never heard back. Do not stay at this hotel if good customer service is important to you!\n

Message from Holiday Inn Express CLEVELAND DOWNTOWN

Take a step back in time as you enter this 19th century historic Guardian Bank Building, built in 1894, now one of Cleveland s most contemporary hotels. The newly renovated Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Ave. We are within walking distance of many attractions including: Quicken Loans Arena, home of the Cleveland Cavaliers; Cleveland Browns Stadium, and Cleveland Indians Progressive Field, Horseshoe Casino, The Rock and Roll Hall of Fame, Warehouse District, Tower City Center, Playhouse Square and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is 2 blocks from East 4th Street Neighborhood featuring a variety of restaurants, shopping, entertainment including Iron Chef Michael Symon's Lola and the House of Blues.

Provided by Citysearch

Editorial from

In Short
Since its 1952 debut in Memphis, Tenn., Holiday Inn has become one of the most recognized hotel brands in the world. In addition to the Kids Eat and Stay Free program, Holiday Inn Express offers amenities like freeā€¦

Key Points

  • Simply Smart Bedding
  • Express Start Breakfast Bar
  • Simply Smart Bathroom
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