Glass Doctor

★★★☆☆
We fix your panes!
  • 26019 Jefferson Ave E

    Murrieta, CA 92562

    Map & Directions
  • 951-239-3381

About Glass Doctor

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Hours
Mon-Fri: 8am - 5pm; Sat: 8am - 2pm; Sun: closed
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Home & Garden

Home & Garden
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3.4 5
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I just had my car in to have the windshield replaced and they did a great job! I did a lot of investigation before I chose a glass company and I decided to go with Glass Doctor because their technicians are certified and they explained the whole process to me. Everyone was so nice and professional! They were not the cheapest quote I got- but the quality of procusts, service and work beat any lowball price!!\r\nThey have given me peace of mind when it comes to the safety of me and my family! \r\nGood Job Glass Doctor!

2
★★★★★

I just had my car in to have the windshield replaced and they did a great job! I did a lot of investigation before I chose a glass company and I decided to go with Glass Doctor because their technicians are certified and they explained the whole process to me. Everyone was so nice and professional! They were not the cheapest quote I got- but the quality of procusts, service and work beat any lowball price!!\r\nThey have given me peace of mind when it comes to the safety of me and my family! \r\nGood Job Glass Doctor!

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Made a appt for a windshield - showed up on time,they said it would be 45 min. After 1 hr 20 min the tell me there is a little problem - they have the wrong glass. The owner and another person tried to turn it around on me saying i told them the wrong make/model - My vehicle had been there 2x before for a new windshield and chip repair (2 mos prev). When i made the appt they said they had all the info on my truck and didnt want it. Worst part is their attitude and NO attempt to help. Then told me i would have to come back the next day. I called FAITH Auto Glass in Temecula told them what happened and they stayed open late to take care of this for me...I understand mistakes happen - but to leave a repeat customer hanging there with NO options and not even wanting to help - and a windshield that had 1 crack that now had 20+ - NOT PROFESSIONAL AND ATTITUDE.

0
★☆☆☆☆

Made a appt for a windshield - showed up on time,they said it would be 45 min. After 1 hr 20 min the tell me there is a little problem - they have the wrong glass. The owner and another person tried to turn it around on me saying i told them the wrong make/model - My vehicle had been there 2x before for a new windshield and chip repair (2 mos prev). When i made the appt they said they had all the info on my truck and didnt want it. Worst part is their attitude and NO attempt to help. Then told me i would have to come back the next day. I called FAITH Auto Glass in Temecula told them what happened and they stayed open late to take care of this for me...I understand mistakes happen - but to leave a repeat customer hanging there with NO options and not even wanting to help - and a windshield that had 1 crack that now had 20+ - NOT PROFESSIONAL AND ATTITUDE.

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I have recently moved to the other side of town and have been stopping by the Glass Doctor regularly. Everyone in the office is extremely friendly and kind. There glass cleaner works so well that people are constantly telling me about it, so I figure I should try it. I am closer to a highway in my new house and I am hoping to get some new noise reducing windows installed. I know the good people at the Glass Doctor will be able to get me what I need and get the job done in a timely fashion at a reasonable price.\r\nI will review that job also.

2
★★★★★

I have recently moved to the other side of town and have been stopping by the Glass Doctor regularly. Everyone in the office is extremely friendly and kind. There glass cleaner works so well that people are constantly telling me about it, so I figure I should try it. I am closer to a highway in my new house and I am hoping to get some new noise reducing windows installed. I know the good people at the Glass Doctor will be able to get me what I need and get the job done in a timely fashion at a reasonable price.\r\nI will review that job also.

.

I gave glass doctor a call to get a quote for my shower. They were able to come out same day to measure it for me. I called around to compare pricing but nobody had as friendly of service or were as knoledgeable! I decided not to waste my time with the other companies. \r\n\r\nThe office gave me a call that next week and Andy came back out to install my shower! It looks great! my whole family was impressed with their service. He even brought coloring books for my 2 kids.\r\n\r\nI have recommended them to a few friends already!

2
★★★★★

I gave glass doctor a call to get a quote for my shower. They were able to come out same day to measure it for me. I called around to compare pricing but nobody had as friendly of service or were as knoledgeable! I decided not to waste my time with the other companies. \r\n\r\nThe office gave me a call that next week and Andy came back out to install my shower! It looks great! my whole family was impressed with their service. He even brought coloring books for my 2 kids.\r\n\r\nI have recommended them to a few friends already!

.

I would never recommend Glass Doctor for any repair or install. The screen door was not priced as described per my first conversation with Glass Doctor. The screen door was not ready as to the time it was promised. The product is damaged and I really am disappointed. I contacted Glass Doctor and informed them that the frame is clearly bent, and there is a small tear in the top left corner of the screen. I was told that some one would be contacting me back in regards to this issue. ""NOPE"" didn't happen. Be careful Joe Consumer. Glass Doctor is not the source for doors, windows or screens.

0
★☆☆☆☆

I would never recommend Glass Doctor for any repair or install. The screen door was not priced as described per my first conversation with Glass Doctor. The screen door was not ready as to the time it was promised. The product is damaged and I really am disappointed. I contacted Glass Doctor and informed them that the frame is clearly bent, and there is a small tear in the top left corner of the screen. I was told that some one would be contacting me back in regards to this issue. ""NOPE"" didn't happen. Be careful Joe Consumer. Glass Doctor is not the source for doors, windows or screens.

Pros: Didn't See Any

Cons: Deceptive and Damaged Goods

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