Banfield Pet Hospital

★☆☆☆☆
  • 1276 Carmia Way

    Richmond, VA 23235

    Map & Directions
  • 804-794-1122

About Banfield Pet Hospital

Categories
  • Veterinarians
  • Animal Hospitals
  • Pet Services
Details
  • Flea Treatment
  • Microchip Implants
  • Neutering
  • Spaying
Hours
M-Sa 9am-7pm, Su 10am-5pm
Phones
  • Fax (804-794-0308)
Year Established
  • 2005

Pets & Animals

Pets & Animals
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For starters, This so called animal Lover treats the animals way too rough when she is not infront of the owners. She will also charge you for Services she did not preform like fecal samples, and in her mind unless she gets every last penny from her customers then she dosent want them and does not care for their pets. She also adjust her employees time cards without their permission. They only reason she still has a hospital is because Banfield will not take down someone who makes them so much money.....now is that somewhere you would want to take your pet? Somewhere where is costs over 100.00$ for one vaccine and an office visit?? That should be against the Law, taking advantage of customers and treating their loved pets like crap behind a Closed tinted window(and if you ever get treated there see how long she lets you see what she is doing through the window to the treatment room, i promise she will move so you can't see).

1
★☆☆☆☆

For starters, This so called animal Lover treats the animals way too rough when she is not infront of the owners. She will also charge you for Services she did not preform like fecal samples, and in her mind unless she gets every last penny from her customers then she dosent want them and does not care for their pets. She also adjust her employees time cards without their permission. They only reason she still has a hospital is because Banfield will not take down someone who makes them so much money.....now is that somewhere you would want to take your pet? Somewhere where is costs over 100.00$ for one vaccine and an office visit?? That should be against the Law, taking advantage of customers and treating their loved pets like crap behind a Closed tinted window(and if you ever get treated there see how long she lets you see what she is doing through the window to the treatment room, i promise she will move so you can't see).

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Business Response:

We apologize that your visit to one of our hospitals has left you feeling this way. Thank you for providing this feedback and for bringing this to our attention. To address your specific concerns, and to help us improve our overall service, we would appreciate it if you would call our Client Advocate Team at 877-500-2288 so we can gather more information.
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Been using them for a few years...\nThe offer vaccines that are good for 6 mos, others offer the same at the same price that are good for a year...\nWas ok with that as been easy vet to get to.\n<<>>\nMy dog had a problem with his eye...\nOne doc diags as having an eye injury and charges us 600 bucks... Ok cost of services... I'm ok with that...\nThen on his follow up for this injury, another doc tells us, he dosn't have an eye injury, he has glaucama!\nReally, what about the 600 the other dr charged us for the misdiagnosis???? \nYou can make your own conclusion...\nTerrible Dr. or money hungry scamers...\nIf I misdiagnosed something ( I have ) I correct it....\nThese guys just wanted more money....\nGood luck to those that use them....\n

0
★☆☆☆☆

Been using them for a few years...\nThe offer vaccines that are good for 6 mos, others offer the same at the same price that are good for a year...\nWas ok with that as been easy vet to get to.\n<<>>\nMy dog had a problem with his eye...\nOne doc diags as having an eye injury and charges us 600 bucks... Ok cost of services... I'm ok with that...\nThen on his follow up for this injury, another doc tells us, he dosn't have an eye injury, he has glaucama!\nReally, what about the 600 the other dr charged us for the misdiagnosis???? \nYou can make your own conclusion...\nTerrible Dr. or money hungry scamers...\nIf I misdiagnosed something ( I have ) I correct it....\nThese guys just wanted more money....\nGood luck to those that use them....\n

Message from Banfield Pet Hospital

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

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