Babettes

★★★★☆
Babettes is for the best of the best in gowns at affordable prices
  • 384 Carol Ave

    Bridgeville, PA 15017

    Map & Directions
  • 412-221-8088

4.1852 27
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I would rate with 0 stars if it allowed. Thier customer service is as horrible as thier business practice. I wish i would have read reviews before I went there.

The first time i was there they were very nice and helpful. I found a wedding dress and bought it. i wish i would have just wrote down the designer and style number and ordered it at another shop that carried it.

I paid the dress off and asked the girl on the phone when I should schedule my first fitting. I gave her my wedding date. She told me a month before would be fine. So i made the appointment for a little over a month before my wedding. I go there on that day. Get my dress pinned and pay. (I dont believe you should ever have to prepay for a service like this until it is complete)

3 weeks go by and i have not heard anything from them. I call them to see what is going on so i can schedule a second fitting. They tell me they havent even started my dress! It is 3 weeks from my wedding the girl sets up an appointment for a week and says my dress will be complete by them.

It is now 2 weeks before my wedding i go in for this second fitting. The dress must have been done that day because the only thing that was correct was the piece of material I asked them to remove. The top was way too tight, the bottom was too loose and it was never hemmed at all. Mind you i already paid for all this to be done. I met with the seamstress and told her her the bottom is too loose she tells me she is not going to change it because that is how it is suppose to be! I ask about the hem and she fights me on that and says that its suppose to drag! im 5'2" this dress was dragging almost a foot on the floor. finally she desides that she will pin it for a hem. They have the nerve to charge me again! what choice do i have at this point its 2 weeks before my wedding. They also tell me that she is bringing my dress home to work on it! (it had a orange stain on the dress when i picked it up!)

They promise me in a week it will be ready. Sure enough Tuesday comes and no call from them! so Tuesday night I call asking what is going on because my wedding is a few days away. I get oh yea its ready you can come get it.

I get there the next day and they have 2 garbage bags stapped together as the cover! The dress was never pressed and i paid for that also. It was so wrinkled because it was in a garbage bag!

I get home and my dress was never touched it is still super long. The bussles are the cheapest things i have ever seen. My mom and my sister had to pin my dress up so i could walk in it. Then during my cocktail hour we spend the whole time pining the bussle up!

Even with all this my dress still got ruined because of it dragging. I paid over $1500.00 for this dress and i get treated like this.

I reported them to the BBB and they lied to them! They lied about the day I picked the dress up. They said that the dress looked like it should. I dont care what you think it should look like! its called customer service! which they know nothing about. If i want the dress to look a certain way that is the way you do it end of story.

Beware never go here you will be very sorry!

1
★☆☆☆☆

I would rate with 0 stars if it allowed. Thier customer service is as horrible as thier business practice. I wish i would have read reviews before I went there.

The first time i was there they were very nice and helpful. I found a wedding dress and bought it. i wish i would have just wrote down the designer and style number and ordered it at another shop that carried it.

I paid the dress off and asked the girl on the phone when I should schedule my first fitting. I gave her my wedding date. She told me a month before would be fine. So i made the appointment for a little over a month before my wedding. I go there on that day. Get my dress pinned and pay. (I dont believe you should ever have to prepay for a service like this until it is complete)

3 weeks go by and i have not heard anything from them. I call them to see what is going on so i can schedule a second fitting. They tell me they havent even started my dress! It is 3 weeks from my wedding the girl sets up an appointment for a week and says my dress will be complete by them.

It is now 2 weeks before my wedding i go in for this second fitting. The dress must have been done that day because the only thing that was correct was the piece of material I asked them to remove. The top was way too tight, the bottom was too loose and it was never hemmed at all. Mind you i already paid for all this to be done. I met with the seamstress and told her her the bottom is too loose she tells me she is not going to change it because that is how it is suppose to be! I ask about the hem and she fights me on that and says that its suppose to drag! im 5'2" this dress was dragging almost a foot on the floor. finally she desides that she will pin it for a hem. They have the nerve to charge me again! what choice do i have at this point its 2 weeks before my wedding. They also tell me that she is bringing my dress home to work on it! (it had a orange stain on the dress when i picked it up!)

They promise me in a week it will be ready. Sure enough Tuesday comes and no call from them! so Tuesday night I call asking what is going on because my wedding is a few days away. I get oh yea its ready you can come get it.

I get there the next day and they have 2 garbage bags stapped together as the cover! The dress was never pressed and i paid for that also. It was so wrinkled because it was in a garbage bag!

I get home and my dress was never touched it is still super long. The bussles are the cheapest things i have ever seen. My mom and my sister had to pin my dress up so i could walk in it. Then during my cocktail hour we spend the whole time pining the bussle up!

Even with all this my dress still got ruined because of it dragging. I paid over $1500.00 for this dress and i get treated like this.

I reported them to the BBB and they lied to them! They lied about the day I picked the dress up. They said that the dress looked like it should. I dont care what you think it should look like! its called customer service! which they know nothing about. If i want the dress to look a certain way that is the way you do it end of story.

Beware never go here you will be very sorry!

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.

Thier customer service is as horrible as thier business practice. I wish i would have read these reviews before I went there. \r
\r
The first time i was there they were very nice and helpful. I found a wedding dress and bought it. i wish i

3
★★★★★

Thier customer service is as horrible as thier business practice. I wish i would have read these reviews before I went there. \r
\r
The first time i was there they were very nice and helpful. I found a wedding dress and bought it. i wish i

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Okay I will give my final review after my alterations on my MOB gown. Today is 03-21-12. I have to say that Babettes made my day :) I waiting for a phone call from Chrissy. Well I could not wait long enough so I called. I wanted a MOB dress so bad. Okay I did order one on 12-27-11 but it was not the one I really wanted. The one I wanted was not in the store for 2012 at the time in December. I called yesterday on 03-20-12. I talked to Jessi, and told her about when I placed my order for the first in on 12-27-11 the dress I really wanted was not in stores for 2012 at this time. Well Jessi, told me to hold on Jessi, went to look for the dress I really wanted. WOW!!! Jessi, gets back on the phone says Diane, the dress is in and it's beautiful. I was thinking great I already ordered one because my daughters wedding is in June. Jessi, told me to come in try it on if I like it they would change my order for the dress I really loved. They would have to place a rush order if the dress works out and I really want it. This even gets a little scary because I love the dress that's so beautiful. I happen to be 5'4 right on so this is where Chrissy, comes into what happens becaue Jessi was went home. Chrissy, sent me home not being able to sleep all night. Chrissy has to call the compant tosee if it came in a petite. I think it was a must for the petite dress on me as Chrissy and others on staff felt I needed. Well after I called a young lady said Chrissy was on the phone with Jade she will call me back :) The phone rings it's Chrissy, from Babettes she placed a rush order for the dress I really wanted, and in a PETITE. Chrissy, said it will be in the first week in May 2012 for my daughters June wedding. Thank you Jessi, Chrissy, and Babettes for going above and beyond for me. I will get the dress I love for my only childs wedding. Chrissy, Jessi and babettes thank you you made my day. I also cried but they was happy tears to know the dress that had a much younger design and a style that looks much better on me i'll be wearking :)

I'll be posting a new review after the dress come in and the aterations are done. I'll post pictures at that time of the dress too.

Sometimes when we wait things happen for a reason. Remember always be kind to others and they will treat you the same way. We are all human and we all have bad days :( Today was a blessing for me and a day i'll never forget.

Thank You!!!
Diane Symborski

5
★★★★★

Okay I will give my final review after my alterations on my MOB gown. Today is 03-21-12. I have to say that Babettes made my day :) I waiting for a phone call from Chrissy. Well I could not wait long enough so I called. I wanted a MOB dress so bad. Okay I did order one on 12-27-11 but it was not the one I really wanted. The one I wanted was not in the store for 2012 at the time in December. I called yesterday on 03-20-12. I talked to Jessi, and told her about when I placed my order for the first in on 12-27-11 the dress I really wanted was not in stores for 2012 at this time. Well Jessi, told me to hold on Jessi, went to look for the dress I really wanted. WOW!!! Jessi, gets back on the phone says Diane, the dress is in and it's beautiful. I was thinking great I already ordered one because my daughters wedding is in June. Jessi, told me to come in try it on if I like it they would change my order for the dress I really loved. They would have to place a rush order if the dress works out and I really want it. This even gets a little scary because I love the dress that's so beautiful. I happen to be 5'4 right on so this is where Chrissy, comes into what happens becaue Jessi was went home. Chrissy, sent me home not being able to sleep all night. Chrissy has to call the compant tosee if it came in a petite. I think it was a must for the petite dress on me as Chrissy and others on staff felt I needed. Well after I called a young lady said Chrissy was on the phone with Jade she will call me back :) The phone rings it's Chrissy, from Babettes she placed a rush order for the dress I really wanted, and in a PETITE. Chrissy, said it will be in the first week in May 2012 for my daughters June wedding. Thank you Jessi, Chrissy, and Babettes for going above and beyond for me. I will get the dress I love for my only childs wedding. Chrissy, Jessi and babettes thank you you made my day. I also cried but they was happy tears to know the dress that had a much younger design and a style that looks much better on me i'll be wearking :)

I'll be posting a new review after the dress come in and the aterations are done. I'll post pictures at that time of the dress too.

Sometimes when we wait things happen for a reason. Remember always be kind to others and they will treat you the same way. We are all human and we all have bad days :( Today was a blessing for me and a day i'll never forget.

Thank You!!!
Diane Symborski

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Business Response:

Thank you! We appreciate your business!
.

Okay I will give my final review after my alterations on my MOB gown. Today is 03-21-12. I have to say that Babettes made my day :) I waiting for a phone call from Chrissy. Well I could not wait long enough so I called. I wanted a MOB

3
★★★★★

Okay I will give my final review after my alterations on my MOB gown. Today is 03-21-12. I have to say that Babettes made my day :) I waiting for a phone call from Chrissy. Well I could not wait long enough so I called. I wanted a MOB

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Let me start by saying that the customer service is fine if you are only trying on dresses. They are very friendly and helpful, but DO NOT ORDER ANY DRESSES FROM THERE!!!!

I ordered five bridesmaid dresses there and it seemed pretty

3
★★★★★

Let me start by saying that the customer service is fine if you are only trying on dresses. They are very friendly and helpful, but DO NOT ORDER ANY DRESSES FROM THERE!!!!

I ordered five bridesmaid dresses there and it seemed pretty

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My daughter and I went to Babette's in 8/11 in search of the perfect wedding gown. We found one, great price and service was good. I was "suspicious" at the time, b/c they charged the FULL amount of the gown at the time of purchase (and

3
★★★★★

My daughter and I went to Babette's in 8/11 in search of the perfect wedding gown. We found one, great price and service was good. I was "suspicious" at the time, b/c they charged the FULL amount of the gown at the time of purchase (and

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After reading some of the reviews online, I wasn't sure what to expect at Babettes. I wanted to share my fabulous experience with everyone. When I first walked in, I was welcomed by a very friendly staff. I was a little overwhelmed by the

3
★★★★★

After reading some of the reviews online, I wasn't sure what to expect at Babettes. I wanted to share my fabulous experience with everyone. When I first walked in, I was welcomed by a very friendly staff. I was a little overwhelmed by the

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During my senior year of highschool i heard about Babettes. i decided to go there and give it a try. There was so many dresses to choose from i was in heaven. Everything was well orginized and the saleswomen were very helpful. A highschool

3
★★★★★

During my senior year of highschool i heard about Babettes. i decided to go there and give it a try. There was so many dresses to choose from i was in heaven. Everything was well orginized and the saleswomen were very helpful. A highschool

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I bought my homecoming dress from Babettes sophmore year. This was the first time i went somewhere nice to buy a dress for a dance. They had a great selection. The employees were wonderful. They were all extremely friendly and helpful

3
★★★★★

I bought my homecoming dress from Babettes sophmore year. This was the first time i went somewhere nice to buy a dress for a dance. They had a great selection. The employees were wonderful. They were all extremely friendly and helpful

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I went to Babette's on Black Friday in hopes to find my prom gown and I did! I never knew Babette's had so many gowns. I swear I tried on 50 or more gowns and liked so many of them. It was so hard to decide which one I wanted because I

3
★★★★★

I went to Babette's on Black Friday in hopes to find my prom gown and I did! I never knew Babette's had so many gowns. I swear I tried on 50 or more gowns and liked so many of them. It was so hard to decide which one I wanted because I

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Babette's Staff went above and beyond to find me a perfect dress! My daughter is getting married this May and I needed a dress that fit my body correctly and was in my price range. I had went to other bridal stores and the staff was very

3
★★★★★

Babette's Staff went above and beyond to find me a perfect dress! My daughter is getting married this May and I needed a dress that fit my body correctly and was in my price range. I had went to other bridal stores and the staff was very

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My experience with Babettes was absolutely appaulling. For the past several days I have been trying to reach an agreement with the Management Staff and also the Owner of Babettes and not only is the staff unprofessional and rude but they

3
★★★★★

My experience with Babettes was absolutely appaulling. For the past several days I have been trying to reach an agreement with the Management Staff and also the Owner of Babettes and not only is the staff unprofessional and rude but they

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I am a bride to be and im so happy I went to Babette's. I am getting married in a few months and I am an early shopper. I went to babettes last May and found the perfect dress. I had been to many stores and found some gowns I liked but not the one. I went to Babettes during a very busy day with Prom but that didnt stop the consultants from taking their time with me. The consultants were not pushy and did not make me rush. I showed some pictures of gowns I liked to the consultant and she found a few gowns similar. I tried them on and they were just okay. Then she had an idea of me trying on a mermaid. I had never tried one on before because no one ever suggested it. I tried it on and I loved the style. So the consultant and some of the younger employees then went on a search for similar styles. They found me some and I tried them on found the one! I had been waiting for this feeling forever and I felt it that day. The employees were just so nice and took the time to even help my mom find a dress. Our appointment was not even for that and they still let her look. I would suggest Babettes to any bride that wants the perfect dress and good customer service.

5
★★★★★

I am a bride to be and im so happy I went to Babette's. I am getting married in a few months and I am an early shopper. I went to babettes last May and found the perfect dress. I had been to many stores and found some gowns I liked but not the one. I went to Babettes during a very busy day with Prom but that didnt stop the consultants from taking their time with me. The consultants were not pushy and did not make me rush. I showed some pictures of gowns I liked to the consultant and she found a few gowns similar. I tried them on and they were just okay. Then she had an idea of me trying on a mermaid. I had never tried one on before because no one ever suggested it. I tried it on and I loved the style. So the consultant and some of the younger employees then went on a search for similar styles. They found me some and I tried them on found the one! I had been waiting for this feeling forever and I felt it that day. The employees were just so nice and took the time to even help my mom find a dress. Our appointment was not even for that and they still let her look. I would suggest Babettes to any bride that wants the perfect dress and good customer service.

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Business Response:

Thank you! We appreciate your business!
.

I am a bride to be and im so happy I went to Babette's. I am getting married in a few months and I am an early shopper. I went to babettes last May and found the perfect dress. I had been to many stores and found some gowns I liked but

3
★★★★★

I am a bride to be and im so happy I went to Babette's. I am getting married in a few months and I am an early shopper. I went to babettes last May and found the perfect dress. I had been to many stores and found some gowns I liked but

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My sister is getting married summer '11. She chose this place specifically because they said they could order bridesmaids dress she wanted that no one else had. Several months of hell and when the dress came it, it was a completely different dress!! Poor customer service, very disorganized. Just.... save yourself the hassle and PLEASE go somewhere else!!! I don't care how many dresses they have in stock. It is SO NOT WORTH IT.

1
★☆☆☆☆

My sister is getting married summer '11. She chose this place specifically because they said they could order bridesmaids dress she wanted that no one else had. Several months of hell and when the dress came it, it was a completely different dress!! Poor customer service, very disorganized. Just.... save yourself the hassle and PLEASE go somewhere else!!! I don't care how many dresses they have in stock. It is SO NOT WORTH IT.

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Business Response:

We are extremely sorry. Fortunately, we have changed owners since your bad experience and hope to be able to work with you and make a better experience for you. Please let us know if there is anything we can ever help you with! Sasha's Babette's LLC.
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As a single father of two teenage daughters, events like these arent the easiest for me. My daughters and I were greeted with a great big smile and I was made to feel very comfortable. We were there to purchase prom gowns and the selection was fantastic. My daughters were very happy with the dresses and and one needed alterations, which were also perfect. We were there a second time last weekend for their homecoming dresses and recieved the same fantastic service as our first visit!!!!!

5
★★★★★

As a single father of two teenage daughters, events like these arent the easiest for me. My daughters and I were greeted with a great big smile and I was made to feel very comfortable. We were there to purchase prom gowns and the selection was fantastic. My daughters were very happy with the dresses and and one needed alterations, which were also perfect. We were there a second time last weekend for their homecoming dresses and recieved the same fantastic service as our first visit!!!!!

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Thank you! We appreciate your business!
.

I had a very good experience at Babettes . I know that not many happy customers write a revew and want to be different. Babettes helped my daughter whith her gown and the bridesmaides gowns, and the girls that worked whith us took their time to research what we were looking for, and found it for us, they called all of our bridesmaides and we were so pleased !!!! I am a very happy mother of the bride !!!

5
★★★★★

I had a very good experience at Babettes . I know that not many happy customers write a revew and want to be different. Babettes helped my daughter whith her gown and the bridesmaides gowns, and the girls that worked whith us took their time to research what we were looking for, and found it for us, they called all of our bridesmaides and we were so pleased !!!! I am a very happy mother of the bride !!!

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Thank you! We appreciate your business!
.

I am positively satisfied with my experience at Babettes!! My wedding will be in 2012 sometime and I am so thrilled to have found all of my bridesmaids gowns and my beautiful wedding gown!! I will be soon bringing in my Mother to find her gown there as well. I was very happy with the prices of each gown that we picked, they were all in my price range. All of my bridesmaids are all different shapes and sizes, but that wasn??t a problem at all when it came to pick out dresses! There were so many different colors and sizes of each gown which made so much easier. I was so very inspired with the different collections and pieces, that I actually am having Babettes help me create my own headpiece! Coming to Babettes was one of the best decisions I have made for my wedding!

2
★★★★★

I am positively satisfied with my experience at Babettes!! My wedding will be in 2012 sometime and I am so thrilled to have found all of my bridesmaids gowns and my beautiful wedding gown!! I will be soon bringing in my Mother to find her gown there as well. I was very happy with the prices of each gown that we picked, they were all in my price range. All of my bridesmaids are all different shapes and sizes, but that wasn??t a problem at all when it came to pick out dresses! There were so many different colors and sizes of each gown which made so much easier. I was so very inspired with the different collections and pieces, that I actually am having Babettes help me create my own headpiece! Coming to Babettes was one of the best decisions I have made for my wedding!

Pros: One on One customer Service, Knowelegable Bridal Consultants

Cons: Waiting for a dressing room

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I was planning a wedding in a very limited budget, and time. Went to a couple of other stores and was treated like the girl from "Pretty Woman"....... come here and the sales staff understand............... Then I learned that the owner actually give away gowns to the poor during christmas time........ and they worked whith me and my budget and my time frames!!!! All of it behind now and I realize that I never thank Babettes for it, and doing it now by writing this review. Rebecca L.

2
★★★★☆

I was planning a wedding in a very limited budget, and time. Went to a couple of other stores and was treated like the girl from "Pretty Woman"....... come here and the sales staff understand............... Then I learned that the owner actually give away gowns to the poor during christmas time........ and they worked whith me and my budget and my time frames!!!! All of it behind now and I realize that I never thank Babettes for it, and doing it now by writing this review. Rebecca L.

Pros: Selection of gowns incredible

Cons: not on the main road

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I am very pleased whith the service and the selections. I went to many other bridal stores and never found a gowns that different and unique. I had a great experience here and end up whith the most beatifull gown of my dreams !!!!!! Love Babettes !!!!!!!!!!!!!!!!!!!! Alexandria

5
★★★★★

I am very pleased whith the service and the selections. I went to many other bridal stores and never found a gowns that different and unique. I had a great experience here and end up whith the most beatifull gown of my dreams !!!!!! Love Babettes !!!!!!!!!!!!!!!!!!!! Alexandria

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Thank you! We appreciate your business!
.

I used to work here and I can tell you that I had to quit because I would not lie to people, or break peoples' hearts, especially when it involves their proms or weddings, and the poor selection. Some of the gowns are many seasons old and are selling at ridiculous prices. The owner will NEVER give a refund no matter what. Believe me, people called and came in crying over poor seamstress workmanship, botched orders, snags, and dresses coming in ages after they were quoted to be ordered. NO REFUND! The salespeople are pressured to say anything to make a sale, no matter how unlikely it is that we would be able to make a deadline or fix a flaw. Some of the staff are honest and will do anything they can, but they are limited by what the boss will let them do. There is only one business line, so it is impossible to get through during prom season, and calls cannot be returned because there are too many messages to go through! Alterations are high, and there is a good chance the alterations will be done poorly and once again, you will NOT be refunded. Please don't take the risk, go somewhere more reputable, you don't want to end up unhappy on one of the biggest days of your life!

0
★☆☆☆☆

I used to work here and I can tell you that I had to quit because I would not lie to people, or break peoples' hearts, especially when it involves their proms or weddings, and the poor selection. Some of the gowns are many seasons old and are selling at ridiculous prices. The owner will NEVER give a refund no matter what. Believe me, people called and came in crying over poor seamstress workmanship, botched orders, snags, and dresses coming in ages after they were quoted to be ordered. NO REFUND! The salespeople are pressured to say anything to make a sale, no matter how unlikely it is that we would be able to make a deadline or fix a flaw. Some of the staff are honest and will do anything they can, but they are limited by what the boss will let them do. There is only one business line, so it is impossible to get through during prom season, and calls cannot be returned because there are too many messages to go through! Alterations are high, and there is a good chance the alterations will be done poorly and once again, you will NOT be refunded. Please don't take the risk, go somewhere more reputable, you don't want to end up unhappy on one of the biggest days of your life!

Pros: Nice staff, large selection for prom

Cons: everthing else

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This bridal shop is a nightmare. My wife purchased her wedding dress here and got put through over 5 months of hell. They butchered the original dress, charged her for alterations that they never did, charged her for dress items she never received, missed 3 scheduled fittings and would not refund her for anything, including the items that they never did! Avoid this bridal shop at all costs.

0
★☆☆☆☆

This bridal shop is a nightmare. My wife purchased her wedding dress here and got put through over 5 months of hell. They butchered the original dress, charged her for alterations that they never did, charged her for dress items she never received, missed 3 scheduled fittings and would not refund her for anything, including the items that they never did! Avoid this bridal shop at all costs.

Pros: none

Cons: customer service, alterations, scheduling

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I did like the staff here and have nothing bad to say except they are overpriced and my suggestion would be go in find what you like even get measured there to find your size, but dont order your dress here. Go online they had the exact dress from the designer site for $250 dollars less than their price of course they have an explaination for it but I dont buy that service is worth that difference. BUY ONLINE!!!

1
★★☆☆☆

I did like the staff here and have nothing bad to say except they are overpriced and my suggestion would be go in find what you like even get measured there to find your size, but dont order your dress here. Go online they had the exact dress from the designer site for $250 dollars less than their price of course they have an explaination for it but I dont buy that service is worth that difference. BUY ONLINE!!!

Pros: selection

Cons: cost

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First, I have to admit that I did not buy my wedding gown or my bridesmaids' dresses from this store. However, my mother and I randomly ventured here after searching for bridal shops in Pittsburgh - she is not from the area and although I live in Pittsburgh, did not buy my gown in Pittsburgh so I didn't know where to take her to find her dress. We went to Nordstrom & Macy's with little luck for this type of dress. At Babette's, my mother actually found several dresses she really liked and had a difficult time choosing. The store stayed open later than its normal hours so she wasn't rushed to select the dress - the sales women were VERY nice to my mother and did their best to find her a dress that she loved and were honest when they felt some were not the most flattering. There was definitely a huge selection here for this type of occassion. Don't let the outside of the shop fool you - it isn't the prettiest from the street but it definitely houses a ton of dresses.

2
★★★★☆

First, I have to admit that I did not buy my wedding gown or my bridesmaids' dresses from this store. However, my mother and I randomly ventured here after searching for bridal shops in Pittsburgh - she is not from the area and although I live in Pittsburgh, did not buy my gown in Pittsburgh so I didn't know where to take her to find her dress. We went to Nordstrom & Macy's with little luck for this type of dress. At Babette's, my mother actually found several dresses she really liked and had a difficult time choosing. The store stayed open later than its normal hours so she wasn't rushed to select the dress - the sales women were VERY nice to my mother and did their best to find her a dress that she loved and were honest when they felt some were not the most flattering. There was definitely a huge selection here for this type of occassion. Don't let the outside of the shop fool you - it isn't the prettiest from the street but it definitely houses a ton of dresses.

Pros: Large selection

Cons: For someone not from the area, it isn't very appealing

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I'm in a wedding for which the bride chose Babette's for both her and her parties' dresses. She bought her wedding gown out of stock (because she's lucky enough to be one of the three sizes they carry), so her experience seems to have been ok. But mine and the maid of honors' dresses took over 3 monthes to get in due to the fact that they forgot to order them until the bride called to check on them a month later. The MOH had her dress altered there (I wasn't leaving mine with them any longer), and they totally butchered it. Do not order anything unless you have monthes and do not let them do the alterations! Find a tailor!

0
★☆☆☆☆

I'm in a wedding for which the bride chose Babette's for both her and her parties' dresses. She bought her wedding gown out of stock (because she's lucky enough to be one of the three sizes they carry), so her experience seems to have been ok. But mine and the maid of honors' dresses took over 3 monthes to get in due to the fact that they forgot to order them until the bride called to check on them a month later. The MOH had her dress altered there (I wasn't leaving mine with them any longer), and they totally butchered it. Do not order anything unless you have monthes and do not let them do the alterations! Find a tailor!

Pros: If you're into beauty pageants, SEQUINS EVERYWHERE!

Cons: Parking, location, service, seamstresses, SEQUINS EVRYWHERE!

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I would never recommend this place. They had the perfect prom dress it is 8 sizes to big and already very expensive and i was not offered any type of discount for the alterations. When i asked the one lady who made the dress and she said it was a limited addition and can not be ordered from anywhere. When i asked her if I can at least know who makes it so i can look online she laughed at me. This was the worst service I have ever had,

0
★☆☆☆☆

I would never recommend this place. They had the perfect prom dress it is 8 sizes to big and already very expensive and i was not offered any type of discount for the alterations. When i asked the one lady who made the dress and she said it was a limited addition and can not be ordered from anywhere. When i asked her if I can at least know who makes it so i can look online she laughed at me. This was the worst service I have ever had,

.

I would NEVER EVER do business with this company again. Although we did find the best price in bridesmaid gowns here it was the worst experience so far in my wedding planning. When we decided to get the gowns we were quoted a discount of 20% off because we would be ordering 6. I thought wow thats great! All of my girls were instructed to come in to be fitted for the gown and pay at least 1/2 before the dresses could be ordered. The first of my bridesmaids had little trouble she went in was fitted and paid for her dress and received the discount, there after comes the nightmare. We were charged 3 different prices for the same dress. When I called to inquire about this I spoke with a young lady who claimed to be the Bridal Manager, as I found out later she was not. She told me I was given the wrong information and that I would not be receiving a discount on my order as it was not there policy. I informed her that I did not care if one of the employees gave me incorrect information that I wanted the quoted price as one of my girls did receive it. I was assured there would be no problems with my other girls it would all be taken care of. LIE again another of my girls went in and was again CHARGED A COMPLETELY DIFFERENT PRICE. The disorganization of this place is unreal. They called my sister saying they had her listed as the bride. Once all of my girls were fitted the dresses were to be ordered. I kept calling and leaving messages for the bridal manager to return my call, no calls returned. I left more than 5 messages both on a machine as well as with staff members. The dresses were eventually ordered after weeks of aggrevation. I would have spent more money else where for better service and I advise you to do the same. Wedding plans are stressful enough.

0
★☆☆☆☆

I would NEVER EVER do business with this company again. Although we did find the best price in bridesmaid gowns here it was the worst experience so far in my wedding planning. When we decided to get the gowns we were quoted a discount of 20% off because we would be ordering 6. I thought wow thats great! All of my girls were instructed to come in to be fitted for the gown and pay at least 1/2 before the dresses could be ordered. The first of my bridesmaids had little trouble she went in was fitted and paid for her dress and received the discount, there after comes the nightmare. We were charged 3 different prices for the same dress. When I called to inquire about this I spoke with a young lady who claimed to be the Bridal Manager, as I found out later she was not. She told me I was given the wrong information and that I would not be receiving a discount on my order as it was not there policy. I informed her that I did not care if one of the employees gave me incorrect information that I wanted the quoted price as one of my girls did receive it. I was assured there would be no problems with my other girls it would all be taken care of. LIE again another of my girls went in and was again CHARGED A COMPLETELY DIFFERENT PRICE. The disorganization of this place is unreal. They called my sister saying they had her listed as the bride. Once all of my girls were fitted the dresses were to be ordered. I kept calling and leaving messages for the bridal manager to return my call, no calls returned. I left more than 5 messages both on a machine as well as with staff members. The dresses were eventually ordered after weeks of aggrevation. I would have spent more money else where for better service and I advise you to do the same. Wedding plans are stressful enough.

Pros: Best Price

Cons: Everything else

Message from Babettes

UNDER NEW MANAGEMENT!



We look forward to working with you and making your big day absolutely PERFECT!

More about Babettes

Sasha's Babette's LLC. is Pittsburgh's largest boutique specializing in prom and bridal formalwear. With more than 40 years in business, we offer high quality formalwear and bridal gowns at competitive prices with a friendly, one-on-one service. Come by our convenient location in Bridgeville, Pennsylvania, and take a look at our newly expanded showroom of prom gowns and renovated second floor of bridal attire. No matter what your style is - sassy, classy, elaborate, elegant, extravagant, conservative, contemporary, or cool... we have something for you with a wide variety of sizes, styles, and colors! After all, it's all about you and your big day! Stop in and find the gown of your dreams. Also, ask us about our layaway plan. We have easy terms so that everyone can afford the one gown that they want and deserve.

 

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