Theory Nail Lounge

★★★★☆
Monday through Saturday 9:00 am to 8:00 pm Sunday 11:00 am to 6:00 pm
  • 141 W Foothill Blvd

    Upland, CA 91786

    Map & Directions
  • 909-257-8855

About Theory Nail Lounge

Categories
  • Beauty & Spa
  • Massage
Details
  • Manicures

Personal Services

Personal Services
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Awful experience. They do not stand behind their services and they are very rude (mgmt and receptionist). I had two great nail techs (Teresa and Andrea D.), but unfortunately the way the managers run the business is awful. If you complain about a service, they will be rude about it and it is apparent they only care about the $ part of things. I called to speak to a manager and never got a call back. When I called a second time, they did everything to try and talk me out of wanting a refund to my SpaFinder card. I finally got one, but when I went back to Theory to have another manicure (I thought they had redeemed themselves and I was going to use the gift card there again), they gave me a very hard time once again about the SpaFinder card. I have never been treated so rudely by a business before. You would think they would be greatful that I went back to use my SpaFinder card there again and gave them the benefit of the doubt. Awful business!

1
★☆☆☆☆

Awful experience. They do not stand behind their services and they are very rude (mgmt and receptionist). I had two great nail techs (Teresa and Andrea D.), but unfortunately the way the managers run the business is awful. If you complain about a service, they will be rude about it and it is apparent they only care about the $ part of things. I called to speak to a manager and never got a call back. When I called a second time, they did everything to try and talk me out of wanting a refund to my SpaFinder card. I finally got one, but when I went back to Theory to have another manicure (I thought they had redeemed themselves and I was going to use the gift card there again), they gave me a very hard time once again about the SpaFinder card. I have never been treated so rudely by a business before. You would think they would be greatful that I went back to use my SpaFinder card there again and gave them the benefit of the doubt. Awful business!

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A friend from work bought my husband gift card from Theory, we went there for his massage, and I ended up getting a pedicure after seeing how they work on others customers. They are clean, but most importantly they understand SANITATION and practice it. I am a nurse, it's very hard for me to have peace of mind when I go get pedicure, so I don't, but this place won me over. My husband was so relax there, they didn't make him feel uncomfortable, he stayed for a pedicure too when he saw 2 other gentlemen came in for their pedicure appointment. I really recommend this place for those who understands and appreciates paying a REAL service. Def. 5 stars

5
★★★★★

A friend from work bought my husband gift card from Theory, we went there for his massage, and I ended up getting a pedicure after seeing how they work on others customers. They are clean, but most importantly they understand SANITATION and practice it. I am a nurse, it's very hard for me to have peace of mind when I go get pedicure, so I don't, but this place won me over. My husband was so relax there, they didn't make him feel uncomfortable, he stayed for a pedicure too when he saw 2 other gentlemen came in for their pedicure appointment. I really recommend this place for those who understands and appreciates paying a REAL service. Def. 5 stars

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This place is Awesome!!! So clean and open, not clutter like the other salon. The guy in the front desk is funny (prob. the manager, cute too). They came by and talk to us and brought us hot tea. The girl that did my pedicure talked with me the whole time and even suggested polish that fits my skin. My friend had a guy for her nails and she loved it, he kept joking with her. He really took his time on her nails. We recommend this place. 5 star for them

5
★★★★★

This place is Awesome!!! So clean and open, not clutter like the other salon. The guy in the front desk is funny (prob. the manager, cute too). They came by and talk to us and brought us hot tea. The girl that did my pedicure talked with me the whole time and even suggested polish that fits my skin. My friend had a guy for her nails and she loved it, he kept joking with her. He really took his time on her nails. We recommend this place. 5 star for them

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Message from Theory Nail Lounge

At Theory Nail Lounge we don??t believe in, nor do we use, ??Spa Chairs? due to their alarming history of causing infections, boils, scarring, skin irritations, and allergies.



For every pedicure at Theory Nail Lounge, we use a disposable liner that is thrown away after each use. Disposable tub liners prevent the spread of bacteria, fungus, and other infectious diseases.



Additionally, we sanitize, heat sterilize all of our tools. This is the safest and most sanitary way for you to enjoy your pedicure. Clean, safe, and fun!



All of services can be book online at www.theorynaillounge.com!



We accept Spa Finder Gift Cards

More about Theory Nail Lounge

Manicure Pedicure Nails Enhancement Waxing Threading Massage

 

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