Custom Installers, Inc.

★★★★★
if you want what no one else has call custom
  • 828 W Bay Dr

    West Islip, NY 11795

    Map & Directions
  • 631-376-0949

Home Construction & Remodeling

Home Construction & Remodeling
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Mike did horrible work, I have seen a lot of good reviews on this site so I used Custom Installers. What a huge mistake he could not even install a simple drain. He screwed up all the plumbing work. I think he writes all these good reviews himself using various email addresses. Do not use Custom Installers. I had to remove all the plumbing work he did and reinstall alll of my appliances. He left necessary parts out of the installation and made excuses as to why it was unnecessary. Do not use Custom Installers their quality of work is terrible.

1
★☆☆☆☆

Mike did horrible work, I have seen a lot of good reviews on this site so I used Custom Installers. What a huge mistake he could not even install a simple drain. He screwed up all the plumbing work. I think he writes all these good reviews himself using various email addresses. Do not use Custom Installers. I had to remove all the plumbing work he did and reinstall alll of my appliances. He left necessary parts out of the installation and made excuses as to why it was unnecessary. Do not use Custom Installers their quality of work is terrible.

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Mike the owner of Custom Installers came to my home to install appliances. He messed up everything. Every pipe was leaking and the drain he installed was leaking. He lost parts to my $300 Moen Faucet so I was unable to install it. Do

3
★★★★★

Mike the owner of Custom Installers came to my home to install appliances. He messed up everything. Every pipe was leaking and the drain he installed was leaking. He lost parts to my $300 Moen Faucet so I was unable to install it. Do

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Came and repaired the presvious installers poor installation.
Would use them and i would recommend them

2
★★★★★

Came and repaired the presvious installers poor installation.
Would use them and i would recommend them

on Service Magic

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We werev ery pleased w/ the work performed. An old dishwasher was removed

2
★★★★★

We werev ery pleased w/ the work performed. An old dishwasher was removed

on Service Magic

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Great personallity, my kids loved him-funny guy-very quick and professional-got us taken care of on a sunday-

2
★★★★★

Great personallity, my kids loved him-funny guy-very quick and professional-got us taken care of on a sunday-

on Service Magic

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Mike called me within minutes after I hit the Service Magic Submit button. He was courteous, prompt and completed the job perfectly. He even came to do it on a Sunday!I would highly recommend him anytime.

2
★★★★★

Mike called me within minutes after I hit the Service Magic Submit button. He was courteous, prompt and completed the job perfectly. He even came to do it on a Sunday!I would highly recommend him anytime.

on Service Magic

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On time, professional, explained why the problem was bigger than I thought it was, answered questions, informative and educational.

2
★★★★★

On time, professional, explained why the problem was bigger than I thought it was, answered questions, informative and educational.

on Service Magic

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Mike did a good job troubleshooting a difficult custom installation of a heavy custom wood gate that we needed to be mounted between two brick posts. He was easy to get in touch with and did the job quickly.

2
★★★★★

Mike did a good job troubleshooting a difficult custom installation of a heavy custom wood gate that we needed to be mounted between two brick posts. He was easy to get in touch with and did the job quickly.

on Service Magic

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Mike did what he was asked to do and came back immediately when he heard there was a minor issue with the upstairs shower faucet installation. Although we are still having a problem with that shower (linadequate hot water) we now do not believe it has anything to do with the faucet replacement.

2
★★★★☆

Mike did what he was asked to do and came back immediately when he heard there was a minor issue with the upstairs shower faucet installation. Although we are still having a problem with that shower (linadequate hot water) we now do not believe it has anything to do with the faucet replacement.

on Service Magic

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its been about two weeks no noise no smell working great thankyou

2
★★★★★

its been about two weeks no noise no smell working great thankyou

on Service Magic

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This is difficult for me because I rarely give a bad rating and when someone does a good job, I am the first to say so. I am not sure If I would recommend but I had to give a response to do the rating. Mike did a fine job, no complaint there. It was more expensive than I thought it would be, but that is how it goes with plumbers. My problem was with the estimate. Mike said he could not give estimate over phone & it was $50 for him to come. When he came, he told my husband it was $75. My husband said you told Linda it was $50, Mike said no $75. I am not an idiot, I am a business woman. He told me $50. That put a bad taste in my mouth.

2
★★★★☆

This is difficult for me because I rarely give a bad rating and when someone does a good job, I am the first to say so. I am not sure If I would recommend but I had to give a response to do the rating. Mike did a fine job, no complaint there. It was more expensive than I thought it would be, but that is how it goes with plumbers. My problem was with the estimate. Mike said he could not give estimate over phone & it was $50 for him to come. When he came, he told my husband it was $75. My husband said you told Linda it was $50, Mike said no $75. I am not an idiot, I am a business woman. He told me $50. That put a bad taste in my mouth.

on Service Magic

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He was excellent - thank you

2
★★★★★

He was excellent - thank you

on Service Magic

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Mike was here, on the same day we submitted our request. For a very reasonable price, he pulled out our old vanity and replaced it with a new one. He even stuck around while my husband had gone to purchase the new vanity. Would definitely recommend over the big plumbing chains that require a deposit to even come on site.

2
★★★★☆

Mike was here, on the same day we submitted our request. For a very reasonable price, he pulled out our old vanity and replaced it with a new one. He even stuck around while my husband had gone to purchase the new vanity. Would definitely recommend over the big plumbing chains that require a deposit to even come on site.

on Service Magic

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Mike called to confirm, was right on time, was great about only doing what was needed, and saved us from a future disaster-in-the-making without overcharging. He's very personable and helpful in finding solutions and offering advice (no extra charge!) for plumbing issues of all sorts.

2
★★★★★

Mike called to confirm, was right on time, was great about only doing what was needed, and saved us from a future disaster-in-the-making without overcharging. He's very personable and helpful in finding solutions and offering advice (no extra charge!) for plumbing issues of all sorts.

on Service Magic

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Very professional. Called immediately after we went on line. He arrived within the time frame. Fixed our toilet with no problem. Best of all, he removed his shoes because we just installed new carpeting in our bedroom. Would definitely recommend this plumber and the service to friends and neighbor.

2
★★★★★

Very professional. Called immediately after we went on line. He arrived within the time frame. Fixed our toilet with no problem. Best of all, he removed his shoes because we just installed new carpeting in our bedroom. Would definitely recommend this plumber and the service to friends and neighbor.

on Service Magic

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My husband sat on sofa with yellow pages saying We need a good plumber I went on line. filled out information. Got call right away. Made an appointment for today. Work is done.
MaryLou Lillis

2
★★★★★

My husband sat on sofa with yellow pages saying We need a good plumber I went on line. filled out information. Got call right away. Made an appointment for today. Work is done.
MaryLou Lillis

on Service Magic

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Mike responded immediately, and took care of our problems. We appreciate Mike's professional skills, prompt appointments, personal customer relationship, follow-up calls after job was finished, reasonable price, took care of cleanups and removals...etc. Mike took care of extra jobs without our asking. We plan to call Mike if we have more problems in the future. Mike and we established good relationships and are very grateful to his help.

2
★★★★★

Mike responded immediately, and took care of our problems. We appreciate Mike's professional skills, prompt appointments, personal customer relationship, follow-up calls after job was finished, reasonable price, took care of cleanups and removals...etc. Mike took care of extra jobs without our asking. We plan to call Mike if we have more problems in the future. Mike and we established good relationships and are very grateful to his help.

on Service Magic

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polite, knowledgable and prompt. A little pricey, but worth it.

2
★★★★★

polite, knowledgable and prompt. A little pricey, but worth it.

on Service Magic

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Efficient, meticulous and cleanup excellent.

2
★★★★☆

Efficient, meticulous and cleanup excellent.

on Service Magic

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excellent welding
did what i needed very quickly and on time
with a great price

2
★★★★★

excellent welding
did what i needed very quickly and on time
with a great price

on Service Magic

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Michael Autuoro was extremely prompt and competent. He went out of his way to promptly fix additional problems due to old plumbing and plumbing fixtures. He also exhibited great communication skills. I would definitely use him again.

2
★★★★★

Michael Autuoro was extremely prompt and competent. He went out of his way to promptly fix additional problems due to old plumbing and plumbing fixtures. He also exhibited great communication skills. I would definitely use him again.

on Service Magic

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they are wonderful. very reliable & reasonably priced. i would recommend them to all my friends and relatives.

2
★★★★★

they are wonderful. very reliable & reasonably priced. i would recommend them to all my friends and relatives.

on Service Magic

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Was a little gruff; did the job sloppy; am trying to get him back. Put some wax under our toilet - to prevent a leak, it has stopped, but wax is a eyesore. That is my complaint, thank you.

2
★★★★☆

Was a little gruff; did the job sloppy; am trying to get him back. Put some wax under our toilet - to prevent a leak, it has stopped, but wax is a eyesore. That is my complaint, thank you.

on Service Magic

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