Meineke Car Care Center

★☆☆☆☆
Click Here For Coupons & Locations! Quality Auto Service & Repair! Brakes, Mufflers, Oil Changes & More! Drive a little smarter.
33.6801 -84.2299
Map and Directions to Meineke Car Care Center

678-649-3105

3626 Flakes Mill Road

Decatur, GA

30034

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This was my first time taking my vehicle to this location and it will definitely be my last. I have a couple reasons why:\nFirst, while not all the employees there might be scam artists, one in particular was definitely shady. When I entered the store, I waited for-not exaggerating- five minutes before I was attended to, not because there was a long wait, but because he was discussing his weekend plans with a customer there. I thought he was another customer waiting until he nonchalantly approached me asking what I needed.\n\n2) I had a coupon for an oil change, tire rotation, 23 point inspection, so I requested for all these services to be completed. Since I was in a rush, it was not until I made it home that I realized that the tires, which I had previously marked, were never rotated (and after taking my car to two other service centers, I realized the 23 pt inspection was never completed because I received info about my brakes and tires that this employee never mentioned to me). \n\n3) When I brought my car back to them the following Monday, I was told by the same rude mechanic that there ""might"" have to be an additional $40 charge for rotating my tires. What?! Why?! First of all, why wasn't it done when I previously brought my car, and secondly, why wasn't I told about a possible charge then??? He explained that the coupon stated that there might be a possible charge. He attempted to show me in the fine print the reason for the possible charge, but he continued to stumble over his words because the only reference to additional charges referred to cars with a tire pressure monitoring system, which my car doesn't have. Rather then recant his lies, he just kept sticking to it saying ""well, you can't say I didn't warn you...I'm just letting you know that it might be a charge."" Are you kidding?! I didn't bother arguing with him because at that point I was leery about what else might happen to my car in his care! Even if they are giving away oil changes for free, I'd never take my car back there again.\n

1
★☆☆☆☆

This was my first time taking my vehicle to this location and it will definitely be my last. I have a couple reasons why:\nFirst, while not all the employees there might be scam artists, one in particular was definitely shady. When I entered the store, I waited for-not exaggerating- five minutes before I was attended to, not because there was a long wait, but because he was discussing his weekend plans with a customer there. I thought he was another customer waiting until he nonchalantly approached me asking what I needed.\n\n2) I had a coupon for an oil change, tire rotation, 23 point inspection, so I requested for all these services to be completed. Since I was in a rush, it was not until I made it home that I realized that the tires, which I had previously marked, were never rotated (and after taking my car to two other service centers, I realized the 23 pt inspection was never completed because I received info about my brakes and tires that this employee never mentioned to me). \n\n3) When I brought my car back to them the following Monday, I was told by the same rude mechanic that there ""might"" have to be an additional $40 charge for rotating my tires. What?! Why?! First of all, why wasn't it done when I previously brought my car, and secondly, why wasn't I told about a possible charge then??? He explained that the coupon stated that there might be a possible charge. He attempted to show me in the fine print the reason for the possible charge, but he continued to stumble over his words because the only reference to additional charges referred to cars with a tire pressure monitoring system, which my car doesn't have. Rather then recant his lies, he just kept sticking to it saying ""well, you can't say I didn't warn you...I'm just letting you know that it might be a charge."" Are you kidding?! I didn't bother arguing with him because at that point I was leery about what else might happen to my car in his care! Even if they are giving away oil changes for free, I'd never take my car back there again.\n

Message from Meineke Car Care Center

Your local Meineke Car Care Center is here to help you Drive a Little Smarter! Over the years, Meineke has grown from your trusted source for muffler and exhaust system repairs to your one-stop for total car care. From routine maintenance like oil changes and engine tune-ups to complex repairs such as air conditioner repair and CV joints and brake service, our quality auto repair shops can get you on your way! Visit our website for online coupons and more information.

Provided by Citysearch

Key Points

  • Auto Repair, Muffler & Exhaust
  • Brakes, Maintenance, Steering
  • Total Car Care, A/C, Performance