Meineke Car Care Center

★★★★★
  • 308 E Main St

    Carbondale, IL 62901

    Map & Directions
  • 618-457-3527

Automotive

Automotive
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5.0 1
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Wow! What excellent, outstanding customer service! I was very impressed considering a history of going to mechanics and being treated like I'm dumb girl that doesn't know anything about cars. I don't know much about cars, but I do know when someone is straight talking me and when someone is trying to rip me off. At Meineke I talked to a very nice guy, Zoltan, who checked out my truck for free and then told me exactly what was wrong with it and how much it would cost to get it repaired. Not only did he tell me what was wrong with it in a straightforward, unbiased way, but he also showed me! Then he was even decent enough to write down what he had explained to me so that I could relay the message to my dad because I knew I wouldn't remember it all. I don't know about their quality of work because I chose not to get anything fixed-my old truck was just too far gone, but I know that if I ever need any repairs on my new vehicle I'll be taking it there. What a great experience!--aside from the bad news about my old truck.

5
★★★★★

Wow! What excellent, outstanding customer service! I was very impressed considering a history of going to mechanics and being treated like I'm dumb girl that doesn't know anything about cars. I don't know much about cars, but I do know when someone is straight talking me and when someone is trying to rip me off. At Meineke I talked to a very nice guy, Zoltan, who checked out my truck for free and then told me exactly what was wrong with it and how much it would cost to get it repaired. Not only did he tell me what was wrong with it in a straightforward, unbiased way, but he also showed me! Then he was even decent enough to write down what he had explained to me so that I could relay the message to my dad because I knew I wouldn't remember it all. I don't know about their quality of work because I chose not to get anything fixed-my old truck was just too far gone, but I know that if I ever need any repairs on my new vehicle I'll be taking it there. What a great experience!--aside from the bad news about my old truck.

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