The Smiling Elephant: Best Pad Thai Restaurant

★★★★☆
Monday-Saturday 11:00 AM-2:30 PM 5:00 PM-9:00 PM Phone in, Take out: 11 AM- 8:30 PM
  • 2213 8th Avenue South

    Nashville, TN 37204

    Map & Directions
  • 615-891-4488

About The Smiling Elephant: Best Pad Thai Restaurant

Categories
  • Health Food Restaurants
  • Asian Restaurants
  • Thai Restaurants

Food

Food
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I usually don't write a less than pleasant review of any restaurant, but today I visited the Smiling Elephant for a special outing with my daughter who works in the neighborhood. My concern is with a waiter named D (the short guy) who was not to be corrected if he got anything wrong. What do I mean? I ordered one thing and when it came, I asked what it was and was told it was something other than what I ordered. His comment "but you pointed to something else." Now this may seem like a misunderstanding. I was willing to let it go as that, but D proceeded to bad mouth the fact that I pointed out that I ordered something other than what he brought to the other wait staff. He NEVER offered to correct the mistake. I asked D to bring some sauce so that maybe I could eat this dish and he proceeded to tell me that it would be AWFUL on the dish. Excuse me, but when I want an opinion i will ask for one. When I could not eat it, I called him back over and asked if he would get me the order that I originally placed. Begrudingly he said he would. Immediately after the badmouthing began again and this time the entire kitchen which I was facing began just staring at me. This made me so uncomfortable that I was leery of eating anything that was being prepared for me. I left the table and tried to explain to the less than concerned owners and left without either of us eating. After paying for food that we did not eat we left. My recommendation is that you get your food to go OR just choose another establishment that is concerned about its guests.
As for me, I will never go back.

2
★★☆☆☆

I usually don't write a less than pleasant review of any restaurant, but today I visited the Smiling Elephant for a special outing with my daughter who works in the neighborhood. My concern is with a waiter named D (the short guy) who was not to be corrected if he got anything wrong. What do I mean? I ordered one thing and when it came, I asked what it was and was told it was something other than what I ordered. His comment "but you pointed to something else." Now this may seem like a misunderstanding. I was willing to let it go as that, but D proceeded to bad mouth the fact that I pointed out that I ordered something other than what he brought to the other wait staff. He NEVER offered to correct the mistake. I asked D to bring some sauce so that maybe I could eat this dish and he proceeded to tell me that it would be AWFUL on the dish. Excuse me, but when I want an opinion i will ask for one. When I could not eat it, I called him back over and asked if he would get me the order that I originally placed. Begrudingly he said he would. Immediately after the badmouthing began again and this time the entire kitchen which I was facing began just staring at me. This made me so uncomfortable that I was leery of eating anything that was being prepared for me. I left the table and tried to explain to the less than concerned owners and left without either of us eating. After paying for food that we did not eat we left. My recommendation is that you get your food to go OR just choose another establishment that is concerned about its guests.
As for me, I will never go back.

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1 out of 1 people found this review helpful.

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Walked in the door-first customers--at 11:04 AM. A party of three and a party of four walked in behind us. They were both served and had their food before a server even approached us. We had to go up to the front to even get someone to acknowledge our presence.
I really HATE poor customer service. My wife and I are both business professionals--it's not like we were wandering in wearing rags.
I'll never darken the door of this place again; even though we left a 25% tip (wasn't the server's fault) I do not like being treated like a second class citizen.
They're very proud of their "Best Thai Restaurant"... I wonder how proud they'll be of their "Worst Customer Service".

2
★★☆☆☆

Walked in the door-first customers--at 11:04 AM. A party of three and a party of four walked in behind us. They were both served and had their food before a server even approached us. We had to go up to the front to even get someone to acknowledge our presence.
I really HATE poor customer service. My wife and I are both business professionals--it's not like we were wandering in wearing rags.
I'll never darken the door of this place again; even though we left a 25% tip (wasn't the server's fault) I do not like being treated like a second class citizen.
They're very proud of their "Best Thai Restaurant"... I wonder how proud they'll be of their "Worst Customer Service".

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Love this restaurant-It is one of my favorites..........BUT...come on guys with the soup!! I had a small to go soup (6.00 + dollars) and literally had 4 bites. Maybe new to go packaging.......because that is a bit of a rip off!! (Still love you though!!)

4
★★★★☆

Love this restaurant-It is one of my favorites..........BUT...come on guys with the soup!! I had a small to go soup (6.00 + dollars) and literally had 4 bites. Maybe new to go packaging.......because that is a bit of a rip off!! (Still love you though!!)

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This is the best in town after Sala Thai shut down. Great authentic Thai food, great atmosphere, great service. We will return again, we especially like the Smiling Elephant Pad Thai.

5
★★★★★

This is the best in town after Sala Thai shut down. Great authentic Thai food, great atmosphere, great service. We will return again, we especially like the Smiling Elephant Pad Thai.

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Fabulous fabulous fabulous. Best Thai food in the Nashville area, bar none. I was getting tired of driving out to Koi Sushi Thai after work, and this is just perfect. Good take-out, too. Try the Yum Woon Sen and the rolls. And the shrimp that come with the Pad Thai and the Tom Yum Koong are huge!!! No MSG, healthy eating and as hot as you like. I love Thai hot, and the owner actually made me up a dish of his own Thai chili peppers!

5
★★★★★

Fabulous fabulous fabulous. Best Thai food in the Nashville area, bar none. I was getting tired of driving out to Koi Sushi Thai after work, and this is just perfect. Good take-out, too. Try the Yum Woon Sen and the rolls. And the shrimp that come with the Pad Thai and the Tom Yum Koong are huge!!! No MSG, healthy eating and as hot as you like. I love Thai hot, and the owner actually made me up a dish of his own Thai chili peppers!

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Message from The Smiling Elephant: Best Pad Thai Restaurant

Our Mission is to serve you healthy, authentic Thai cuisine at a reasonable price. We pride ourselves on our recipes and flavors. We use no MSG. All our food is cooked with Light Olive Oil. If you would like something off the menu, please ask our chefs. If we have the ingredients, we would be more than happy to prepare your meal of choice. Thank you!

More about The Smiling Elephant: Best Pad Thai Restaurant

We serve authentic, healthy Thai food. We offer a variety of Thai entrees, desserts, and drinks. All our food is made fresh when you order it. If you prefer phoning in your order, we do provide takeout. If you have a special order, we can make it if we ha

 

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