Dental Arts Center

★☆☆☆☆

About Dental Arts Center

Categories
  • Dentists
  • Endodontists
  • Orthodontists
  • Periodontics

Health & Medical

Health & Medical
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I have been a patient here for about 3 years and work in Reston.

The good- Great hours, can come in before/after work, modern office, good docs ( I have seen 2 of them on different occasions).

The bad- Can never get through on the phone, have to call sometimes up to 5 times to get a person. Had a appointment for a cleaning, had to wait 20 minutes due to a "shift change" mentioned to me by the hygeinist, what is a shift change in the dental office? Also had to wait 20 minutes to leave the office. After finishing my appointment, I heard the girls up from yap away on the phone while is was getting late for work. I understand waiting at a docs office for an appointment, but to leave???? Also, they keep having me fill out the same forms over and over again due to some sort of data loss...

Find a smaller office with better customer service, I did. This practice was better when I started there, I do not know why it the service has gone down hill so much...

1
★☆☆☆☆

I have been a patient here for about 3 years and work in Reston.

The good- Great hours, can come in before/after work, modern office, good docs ( I have seen 2 of them on different occasions).

The bad- Can never get through on the phone, have to call sometimes up to 5 times to get a person. Had a appointment for a cleaning, had to wait 20 minutes due to a "shift change" mentioned to me by the hygeinist, what is a shift change in the dental office? Also had to wait 20 minutes to leave the office. After finishing my appointment, I heard the girls up from yap away on the phone while is was getting late for work. I understand waiting at a docs office for an appointment, but to leave???? Also, they keep having me fill out the same forms over and over again due to some sort of data loss...

Find a smaller office with better customer service, I did. This practice was better when I started there, I do not know why it the service has gone down hill so much...

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