Data Recovery Santa Clara California

★☆☆☆☆
Emergency Service is available 24 hours a day / 7 days a week / 365 days a year.
  • 2570 North 1st Street (2nd Floor)

    San Jose, CA 95131

    Map & Directions
  • 408-841-7422

About Data Recovery Santa Clara California

Categories
  • Data Processing Services
  • Data Retrieval Services
  • Internet-Related Services
  • Research

Professional Services

Professional Services
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We hired them to recover data from a hard drive that failed. We paid extra for a rush weekend service, but it actually took them a week. The delay was because the hdd was damaged further when they were imaging it (we had to pay extra to repair the damage). They never sent me updates by themselves, I always had to ask through e-mail/calling first. Eventually they could not recover the data we wanted. Communication broke down completely. No remorse, no explanation, nothing. It took a month and a call through my credit card company to get our hard drive back. I believe the true test of a good company is how they react when there is a problem. They failed.

Summary
Seems like if nothing goes wrong, you will probably have a pleasant experience. However, if things go wrong, do not expect them to care.

Tips
Obviously I would suggest looking at legitimate alternatives, but if you use them here are some tips to protect yourself. We were in a hurry (most people with a failed hdd will be) so early in the process we communicated on the phone, this was a mistake because none of our salesman's initial promises were recorded. So..

1) E-mail to keep a paper trail, make all fees/services clear before you move forward with them
2) See if they offer not to charge at all unless they recover exactly what you want (many data recovery services offer this)

1
★☆☆☆☆

We hired them to recover data from a hard drive that failed. We paid extra for a rush weekend service, but it actually took them a week. The delay was because the hdd was damaged further when they were imaging it (we had to pay extra to repair the damage). They never sent me updates by themselves, I always had to ask through e-mail/calling first. Eventually they could not recover the data we wanted. Communication broke down completely. No remorse, no explanation, nothing. It took a month and a call through my credit card company to get our hard drive back. I believe the true test of a good company is how they react when there is a problem. They failed.

Summary
Seems like if nothing goes wrong, you will probably have a pleasant experience. However, if things go wrong, do not expect them to care.

Tips
Obviously I would suggest looking at legitimate alternatives, but if you use them here are some tips to protect yourself. We were in a hurry (most people with a failed hdd will be) so early in the process we communicated on the phone, this was a mistake because none of our salesman's initial promises were recorded. So..

1) E-mail to keep a paper trail, make all fees/services clear before you move forward with them
2) See if they offer not to charge at all unless they recover exactly what you want (many data recovery services offer this)

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More about Data Recovery Santa Clara California

Hard Drive Data Recovery, Hard Disk Data Recovery, Apple Data Recovery, Mac Data Recovery, Macintosh Data Recovery, RAID Data Recovery, Server Data Recovery, Database Data Recovery, SQL Data Recovery, Oracle Data Recovery, Sharepoint Data Recovery, DBase

 

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