Vancouver Toyota

★★★★★
  • 10455 NE 53rd St

    Vancouver, WA 98662

    Map & Directions
  • 360-253-0672

About Vancouver Toyota

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  • Auto Dealers

Automotive

Automotive
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Efficient, expeditious and professional customer service representatives that tell it like it is. This organizations personnel bend over backwards to ensure customer satisfaction.

4
★★★★☆

Efficient, expeditious and professional customer service representatives that tell it like it is. This organizations personnel bend over backwards to ensure customer satisfaction.

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I am grateful to have such a terrific service and care team working hard to keep my ride running so well.

5
★★★★★

I am grateful to have such a terrific service and care team working hard to keep my ride running so well.

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Deanna in internet sales was great. The salesman was polite and very knowledgeable ( Sayed Hassanein) and the rest the staff worked well together and with us.

5
★★★★★

Deanna in internet sales was great. The salesman was polite and very knowledgeable ( Sayed Hassanein) and the rest the staff worked well together and with us.

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.

Had to bring in my Toyota for an air bag recall so decided to schedule an oil change. Customer service was friendly and service was done in a timely manner with recommendations on other services I should do due to my mileage and wear and tear. No pressure or hassle on the recommendations. Will bring my Toyota back here for future services.

4
★★★★☆

Had to bring in my Toyota for an air bag recall so decided to schedule an oil change. Customer service was friendly and service was done in a timely manner with recommendations on other services I should do due to my mileage and wear and tear. No pressure or hassle on the recommendations. Will bring my Toyota back here for future services.

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.

The folks we dealt with at Vancouver Toyota were totally dedicated to ensuring we ended up with the perfect car for us. Super flexible, best prices around, & great selection.

5
★★★★★

The folks we dealt with at Vancouver Toyota were totally dedicated to ensuring we ended up with the perfect car for us. Super flexible, best prices around, & great selection.

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Very friendly staff. Not pushy or high pressure tactics.

5
★★★★★

Very friendly staff. Not pushy or high pressure tactics.

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.

I only needed an oil change but still received outstanding service. Tom Orohood is a true professional and an all-around nice guy. He explains everything in terms you can understand and reviews the completed service with you. The coffee is pretty darned good too!

5
★★★★★

I only needed an oil change but still received outstanding service. Tom Orohood is a true professional and an all-around nice guy. He explains everything in terms you can understand and reviews the completed service with you. The coffee is pretty darned good too!

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During our recent visit, every person we came in contact with was friendly and helpful. Also, we had several choices regarding levels of service and at no time felt pressured to make a particular choice.
Bano was fantastic! He listened to my needs and was able to help me get a good deal on my new truck!

4
★★★★☆

During our recent visit, every person we came in contact with was friendly and helpful. Also, we had several choices regarding levels of service and at no time felt pressured to make a particular choice.
Bano was fantastic! He listened to my needs and was able to help me get a good deal on my new truck!

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I received exceptional service from Blake Yarnall. I had a negative experience back in May and Blake made such a great impression I had to come in and give him several pats on the back!!

4
★★★★☆

I received exceptional service from Blake Yarnall. I had a negative experience back in May and Blake made such a great impression I had to come in and give him several pats on the back!!

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Miguel Garcia Rojo was amazing to work with. You rock!!! Very kind, patient, attentive, best experience ever! Do recommend to come and check out the dealership. A lot of car options to choose from, great financing options.

4
★★★★☆

Miguel Garcia Rojo was amazing to work with. You rock!!! Very kind, patient, attentive, best experience ever! Do recommend to come and check out the dealership. A lot of car options to choose from, great financing options.

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I went and checked out Vancouver Toyota and talked to other Toyota Dealerships. I bought my New Tacoma at Vancouver because they have the Best Prices, Friendly, and will to accommodate your needs.

5
★★★★★

I went and checked out Vancouver Toyota and talked to other Toyota Dealerships. I bought my New Tacoma at Vancouver because they have the Best Prices, Friendly, and will to accommodate your needs.

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I took my car in to have a diagnostic test done to verify the reasons for it failing the emissions test at DEQ. Everyone was so nice, they took the time to make sure I knew exactly what was happening with my car, and what my car needs to have repaired so it will pass DEQ. I feel so good about having just one person to help me through this process from beginning to end that makes it so much easier for all of us. My technician made sure that I understood he would call me when the parts arrived in the shop to fix my car, and he did just that the day after I was there. I also love the waiting area, you are free to walk around, look at the cars on display, get a something from the snack area, or lounge in one of their comfy chairs and read magazines or watch tv.

4
★★★★☆

I took my car in to have a diagnostic test done to verify the reasons for it failing the emissions test at DEQ. Everyone was so nice, they took the time to make sure I knew exactly what was happening with my car, and what my car needs to have repaired so it will pass DEQ. I feel so good about having just one person to help me through this process from beginning to end that makes it so much easier for all of us. My technician made sure that I understood he would call me when the parts arrived in the shop to fix my car, and he did just that the day after I was there. I also love the waiting area, you are free to walk around, look at the cars on display, get a something from the snack area, or lounge in one of their comfy chairs and read magazines or watch tv.

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.

Set up service via internet. Arrived at the agreed upon time and all service work was performed in a reasonable time while I waited. The waiting room was comfortable with a free coffee machine. Overall a good experience.

5
★★★★★

Set up service via internet. Arrived at the agreed upon time and all service work was performed in a reasonable time while I waited. The waiting room was comfortable with a free coffee machine. Overall a good experience.

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Friendly, people they care about you and they care about your vehicle and if you have anything to ask or need help they help you with anything they do a great job.

5
★★★★★

Friendly, people they care about you and they care about your vehicle and if you have anything to ask or need help they help you with anything they do a great job.

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Michael Furey is a fine example to others, with his knowledge, professionalism, friendliness, and courtesy, on and on. We enjoyed our car buying trip because of Michael. Thank you, Michael. We will be seeing you again.

5
★★★★★

Michael Furey is a fine example to others, with his knowledge, professionalism, friendliness, and courtesy, on and on. We enjoyed our car buying trip because of Michael. Thank you, Michael. We will be seeing you again.

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They are right on top of things, very organized, and have a comfortable place for customers to wait and have a beverage.

5
★★★★★

They are right on top of things, very organized, and have a comfortable place for customers to wait and have a beverage.

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Mark Huff did an outstanding job. He called me when the part came in and got me in the next day. No more drips!

5
★★★★★

Mark Huff did an outstanding job. He called me when the part came in and got me in the next day. No more drips!

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The communication via e-mail and phone calls while vehicle was being worked on was greatly appreciated.

5
★★★★★

The communication via e-mail and phone calls while vehicle was being worked on was greatly appreciated.

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Toyota is always putting people first and in the highest regard.

5
★★★★★

Toyota is always putting people first and in the highest regard.

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.

Thank-you for great overall service by everyone. Sayed and Bryan extra special Thanks.

4
★★★★☆

Thank-you for great overall service by everyone. Sayed and Bryan extra special Thanks.

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I made an unscheduled stop because of a possible issue with my tire. Everyone was helpful. Got me done sooner than expected. Car wash was nice,.

5
★★★★★

I made an unscheduled stop because of a possible issue with my tire. Everyone was helpful. Got me done sooner than expected. Car wash was nice,.

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.

I got an appointment the next day, my car was fixed in 2.30 hrs. You took me home and picked me up. What more could I ask? Thanks to your team.

4
★★★★☆

I got an appointment the next day, my car was fixed in 2.30 hrs. You took me home and picked me up. What more could I ask? Thanks to your team.

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My salesman Rey went out of his way to make buying my new Prius easy. There was never any pressure and I appreciated feeling I could trust him and the buying process.

5
★★★★★

My salesman Rey went out of his way to make buying my new Prius easy. There was never any pressure and I appreciated feeling I could trust him and the buying process.

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It was very easy and did not take much time at all.

5
★★★★★

It was very easy and did not take much time at all.

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What a pleasant experience. I was greeted at my car. I was escorted to a service team member. Then I was escorted to the waiting are. I came in for my headlights to be adjusted after buying new ones. Shortly after my team member came and got me and stated that the technician could not find anything wrong. He then escorted me to see the service technician. I was explain Ed and showed that the lights did not need to be adjusted. After that the team member escorted me to the waiting area. There was no charge and the team member even gave me a recommendation to a body shop to get a free estimate on the ding in the door. Overall I'm very impressed.

4
★★★★☆

What a pleasant experience. I was greeted at my car. I was escorted to a service team member. Then I was escorted to the waiting are. I came in for my headlights to be adjusted after buying new ones. Shortly after my team member came and got me and stated that the technician could not find anything wrong. He then escorted me to see the service technician. I was explain Ed and showed that the lights did not need to be adjusted. After that the team member escorted me to the waiting area. There was no charge and the team member even gave me a recommendation to a body shop to get a free estimate on the ding in the door. Overall I'm very impressed.

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When I let the salesmen know the exact amount I had and my desire to have a new Toyota, they worked hard to make it happen. They were kind and couldn't have treated me better if I'd been rich!

5
★★★★★

When I let the salesmen know the exact amount I had and my desire to have a new Toyota, they worked hard to make it happen. They were kind and couldn't have treated me better if I'd been rich!

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.

Very friendly and helpful. Goes above and beyond. No pressure sales. Would definitely buy a car there again.

5
★★★★★

Very friendly and helpful. Goes above and beyond. No pressure sales. Would definitely buy a car there again.

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The entire staff is committed to giving nothing but the best to whomever comes through the door.

4
★★★★☆

The entire staff is committed to giving nothing but the best to whomever comes through the door.

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.

Everyone was super nice and I would definitely come back.

5
★★★★★

Everyone was super nice and I would definitely come back.

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.

Speed of service was excellent the young lady who helped me was outstanding she should be recognized for her customer service.

5
★★★★★

Speed of service was excellent the young lady who helped me was outstanding she should be recognized for her customer service.

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Your employees are always pleasant and respectful. Makes for a good day.

5
★★★★★

Your employees are always pleasant and respectful. Makes for a good day.

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.

Good advice. Saved me money. Seemed to actually care about me not just their bottom line.

5
★★★★★

Good advice. Saved me money. Seemed to actually care about me not just their bottom line.

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.

Good Advice saved me money. Seem to actually care about me not just their bottom line.

4
★★★★☆

Good Advice saved me money. Seem to actually care about me not just their bottom line.

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.

It was how very pleasant everyone was that I interacted with. It is ALWAYS this way when I bring my car for needed servicing.

5
★★★★★

It was how very pleasant everyone was that I interacted with. It is ALWAYS this way when I bring my car for needed servicing.

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My maintenance appointment was on time, I was reminded of a couple recalls that I had not seen to yet that would take a couple extra hours so the shuttle service drove me home, picked me up when service was completed to collect my vehicle. Great experience.

5
★★★★★

My maintenance appointment was on time, I was reminded of a couple recalls that I had not seen to yet that would take a couple extra hours so the shuttle service drove me home, picked me up when service was completed to collect my vehicle. Great experience.

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All maintenance was explained and Kristin took the time to explain everything. She made sure to keep me informed and looked for ways to save me money.

5
★★★★★

All maintenance was explained and Kristin took the time to explain everything. She made sure to keep me informed and looked for ways to save me money.

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.

We appreciate how easy they made the buying process! We weren't sitting there all day waiting for approval. The salesman and finance person were friendly and not overbearing. We were greeted several times by other employees passing through.

4
★★★★☆

We appreciate how easy they made the buying process! We weren't sitting there all day waiting for approval. The salesman and finance person were friendly and not overbearing. We were greeted several times by other employees passing through.

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I love Vancouver Toyota, and I know I can trust them when they tell me something is up. I have a 4 runner and know my way around under the hood. I appreciate when they tell me things like 'you can probably do this yourself', or 'you've got a while before this needs fixed' unlike so many other places I've been to. No scare tactics here trying to force you into expensive repairs that are unnecessary. They are the most pleasant to deal with and honor their work and warranty and for those reasons I always take my major maintenance needs to them. I've got 250k+ on my 4 runner (going strong) and don't doubt part of it is due to their excellent work.

5
★★★★★

I love Vancouver Toyota, and I know I can trust them when they tell me something is up. I have a 4 runner and know my way around under the hood. I appreciate when they tell me things like 'you can probably do this yourself', or 'you've got a while before this needs fixed' unlike so many other places I've been to. No scare tactics here trying to force you into expensive repairs that are unnecessary. They are the most pleasant to deal with and honor their work and warranty and for those reasons I always take my major maintenance needs to them. I've got 250k+ on my 4 runner (going strong) and don't doubt part of it is due to their excellent work.

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.

Thank you Everett for your very professional approach. I will be back and refer all my family and friends.

5
★★★★★

Thank you Everett for your very professional approach. I will be back and refer all my family and friends.

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.

Our 2006 Hylander Hybrid needed a routine oil change. I had a coupon from Dick Hannah Toyota and Vancouver Toyota matched it saving me a trip to Longview. Oil change was completed and a clean bill of health was given along with a car wash coupon for later because it was raining out. The lobby was very comfortable and the mocha machine was a treat. I'll definitely be back.

5
★★★★★

Our 2006 Hylander Hybrid needed a routine oil change. I had a coupon from Dick Hannah Toyota and Vancouver Toyota matched it saving me a trip to Longview. Oil change was completed and a clean bill of health was given along with a car wash coupon for later because it was raining out. The lobby was very comfortable and the mocha machine was a treat. I'll definitely be back.

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.

From the greeting right through to taking our new vehicle home, everyone was very helpful and informative. No pressure, take your time and the entire team on that day was just great. From Mike in sales to Joe in finance, and to those that support them, thanks. Job well done.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

4
★★★★☆

From the greeting right through to taking our new vehicle home, everyone was very helpful and informative. No pressure, take your time and the entire team on that day was just great. From Mike in sales to Joe in finance, and to those that support them, thanks. Job well done.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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.

I really liked the serviceman that checked me in and out. Very friendly and courteous!

5
★★★★★

I really liked the serviceman that checked me in and out. Very friendly and courteous!

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.

I recently went in to get my car serviced. I didn't wait longer than 10min they are really fast with helping and getting work done. I was assisted by Jaime. G. and I couldn't be more thankful, he was very helpful and understanding. He gave options and great advice on certain plans I could take. I would definitely recommend this place to anyone who needs car service or wanting to buy a new car.

4
★★★★☆

I recently went in to get my car serviced. I didn't wait longer than 10min they are really fast with helping and getting work done. I was assisted by Jaime. G. and I couldn't be more thankful, he was very helpful and understanding. He gave options and great advice on certain plans I could take. I would definitely recommend this place to anyone who needs car service or wanting to buy a new car.

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.

I worked with Gavin, Mike and Jaime and all of them were amazing. Jaime was my car consultant and he kept me updated on what was found and what needed to be done super, friendly, competent and kind. All the people I spoke with that day were super fun and kind oh and I almost forgot Les who could never be forgotten. What a super sweet funny guy excellent driver and so fun. I will be back many more times. I am not ever someone that is excited to go to the dealer for a repair however this experience has changed my mind.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer

5
★★★★★

I worked with Gavin, Mike and Jaime and all of them were amazing. Jaime was my car consultant and he kept me updated on what was found and what needed to be done super, friendly, competent and kind. All the people I spoke with that day were super fun and kind oh and I almost forgot Les who could never be forgotten. What a super sweet funny guy excellent driver and so fun. I will be back many more times. I am not ever someone that is excited to go to the dealer for a repair however this experience has changed my mind.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer

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Friendly and knowledgeable workers. Best service department I have ever visited with a car.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer

4
★★★★☆

Friendly and knowledgeable workers. Best service department I have ever visited with a car.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer

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We are so appreciative to our service rep, Chris. She was thorough and communicative through the whole process. She even went above and reserved a rental for us just in case - what a thoughtful service rep and sets the standard for how customers should be treated!

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer

5
★★★★★

We are so appreciative to our service rep, Chris. She was thorough and communicative through the whole process. She even went above and reserved a rental for us just in case - what a thoughtful service rep and sets the standard for how customers should be treated!

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer

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Toyota Service Department Advisors/Representatives are professional and courteous. They answered all my questions, and explained, in detail, what all would be done in the 5K service. I always feel that they treat one with respect.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

5
★★★★★

Toyota Service Department Advisors/Representatives are professional and courteous. They answered all my questions, and explained, in detail, what all would be done in the 5K service. I always feel that they treat one with respect.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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Fadi was very helpful putting my work order together. My car was ready in the time allotted. Everything was explained to me about what was done and what I might need on my next visit.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

4
★★★★☆

Fadi was very helpful putting my work order together. My car was ready in the time allotted. Everything was explained to me about what was done and what I might need on my next visit.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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Going to Vancouver Toyota is a pleasant experience. They're always so helpful and friendly. This is where we have bought our last two cars.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

5
★★★★★

Going to Vancouver Toyota is a pleasant experience. They're always so helpful and friendly. This is where we have bought our last two cars.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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They did a good job on the car. Mike was efficient and on the ball in getting me registered for the service. Good all around.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

5
★★★★★

They did a good job on the car. Mike was efficient and on the ball in getting me registered for the service. Good all around.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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