Rose Alene Photography

★☆☆☆☆
  • 2722 Cedar Glade Road

    Naperville, IL 60540

    Map & Directions
  • 708-351-8282

About Rose Alene Photography

Categories
  • Photographers

Personal Services

Personal Services
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When our planned photographer canceled at the last minute, my husband and I found Rose Alene Photography on Craigslist, and hired her to shoot our son's 5th birthday party.

Everything seemed perfect - Rose was available at the last minute and able (for an additional $50.00) to make the trip from Naperville to Glenview (where the party was). She arrived, seemed friendly enough, and took pictures. After the party she informed me that she would have the photos unloaded within two days (wow - super fast, I thought) and a disc with the images would follow shortly.

After two weeks, I had yet to hear anything from Rose or receive the pictures. I called her and send her an email - just checking in. I did not hear back. I called and emailed her again, and this time I received a short email back saying she had not gotten my messages, but the disc was in the mail.

The disc never arrived. My husband and I have contacted Rose numerous times, filed a complaint with The Better Business Bureau, and contacted a lawyer (as a last resort).

We have no pictures of our son's fifth birthday and are out $250.00 - and yet Rose Alene continues to post Craigslist ads and update her website.

1
★☆☆☆☆

When our planned photographer canceled at the last minute, my husband and I found Rose Alene Photography on Craigslist, and hired her to shoot our son's 5th birthday party.

Everything seemed perfect - Rose was available at the last minute and able (for an additional $50.00) to make the trip from Naperville to Glenview (where the party was). She arrived, seemed friendly enough, and took pictures. After the party she informed me that she would have the photos unloaded within two days (wow - super fast, I thought) and a disc with the images would follow shortly.

After two weeks, I had yet to hear anything from Rose or receive the pictures. I called her and send her an email - just checking in. I did not hear back. I called and emailed her again, and this time I received a short email back saying she had not gotten my messages, but the disc was in the mail.

The disc never arrived. My husband and I have contacted Rose numerous times, filed a complaint with The Better Business Bureau, and contacted a lawyer (as a last resort).

We have no pictures of our son's fifth birthday and are out $250.00 - and yet Rose Alene continues to post Craigslist ads and update her website.

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