VCA Palmetto Animal Hospital

★★★☆☆
Visit Your Neighborhood VCA
  • 4808 Highway 501

    Myrtle Beach, SC 29579

    Map & Directions
  • 843-405-7739

About VCA Palmetto Animal Hospital

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Details
Hours
M: 07:00am - 06:00pm, T: 07:00am - 06:00pm, W: 07:00am - 06:00pm, TH: 07:00am - 06:00pm, F: 07:00am - 06:00pm, Sat: 08:00am - 01:00pm, Sun: Closed
3.0 2
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I went for the first and last time coming away with an instintive feeling of it being all about the money. From start to finish there was more emphasis on the cost than the welfare of my dog. The first communication was about what the office visit would cost. Then they had me sign an agreement as to what the total cost would be to make sure I would be able to pay. I brought my dog there for an eye issue. At one point the vet came in saying I should do a fecal test when they could clearly see by her records she was up to date with all shots, tests and on monthly heartguard. The clear indicator was when paying the bill for 126.00 for doing a couple of procedures on her eye and not even listening to her heart and lungs was enough for me to say never again.What truly sealed the deal was looking at the bill which had a breakdown of what was done by them as well as what she is up to date for. Her previous Vet faxed records over because we moved to Myrtle Beach recently. The last was a list of procedures like dental cleaning ,Lyme vaccine, Flea control, Heartworm preventitive and Fecal exam. The way they wrote all of these was capitalized, bold and spelled out *overdue*. All procedures I have mentioned are an owners choice more than the destorted way they convey to the customer to try and make more money off them . It spells ripoff all over it. I have 5 dogs and would have been a very good customer for their business if not for the greedy way of conducting the unprofessoinal financial side. I own my own business and would never approach customers with such offensive behavior. It turned me off completely. I would never recommend them to anyone.

1
★☆☆☆☆

I went for the first and last time coming away with an instintive feeling of it being all about the money. From start to finish there was more emphasis on the cost than the welfare of my dog. The first communication was about what the office visit would cost. Then they had me sign an agreement as to what the total cost would be to make sure I would be able to pay. I brought my dog there for an eye issue. At one point the vet came in saying I should do a fecal test when they could clearly see by her records she was up to date with all shots, tests and on monthly heartguard. The clear indicator was when paying the bill for 126.00 for doing a couple of procedures on her eye and not even listening to her heart and lungs was enough for me to say never again.What truly sealed the deal was looking at the bill which had a breakdown of what was done by them as well as what she is up to date for. Her previous Vet faxed records over because we moved to Myrtle Beach recently. The last was a list of procedures like dental cleaning ,Lyme vaccine, Flea control, Heartworm preventitive and Fecal exam. The way they wrote all of these was capitalized, bold and spelled out *overdue*. All procedures I have mentioned are an owners choice more than the destorted way they convey to the customer to try and make more money off them . It spells ripoff all over it. I have 5 dogs and would have been a very good customer for their business if not for the greedy way of conducting the unprofessoinal financial side. I own my own business and would never approach customers with such offensive behavior. It turned me off completely. I would never recommend them to anyone.

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Very professional, caring and modern veterinarians. The facility is up to date, the Vets continue their training and are very conscious of the newest technologies and they are a full service hospital. The hospital usually has three veterinarians on staff, and at least two are there at all times and that makes it convenient for appointments even though they are very busy at times.

PROS: Great care
CONS: Rarely it's hard to get an appointment

5
★★★★★

Very professional, caring and modern veterinarians. The facility is up to date, the Vets continue their training and are very conscious of the newest technologies and they are a full service hospital. The hospital usually has three veterinarians on staff, and at least two are there at all times and that makes it convenient for appointments even though they are very busy at times.

PROS: Great care
CONS: Rarely it's hard to get an appointment

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