AAA American Coach

★☆☆☆☆
  • 5530 Port Royal Rd Ste C

    Springfield, VA 22151

    Map & Directions
  • 888-801-5636

About AAA American Coach

Categories
  • Limousine Services

Transportation & Storage

Transportation & Storage
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1.0 5
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DO NOT BOOK THIS COMPANY! Service was horrible. The sound system kept shutting down. They picked my group up from prom 45 mins late. The management was rude too.

1
★☆☆☆☆

DO NOT BOOK THIS COMPANY! Service was horrible. The sound system kept shutting down. They picked my group up from prom 45 mins late. The management was rude too.

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Management is RUDE and horrible. Service is the WORST!! Please DO NOT USE THIS COMPANY!! If you need a reliable, customer service orientated company IT'S NOT AAA AMERICAN COACH

1
★☆☆☆☆

Management is RUDE and horrible. Service is the WORST!! Please DO NOT USE THIS COMPANY!! If you need a reliable, customer service orientated company IT'S NOT AAA AMERICAN COACH

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This company was teh WORST!!!! NEVER EVER BOOK THIS COMPANY..Our bus was BROKE DOWN- no dvd, heat, radio, ac, etc. The only thing that saved the trip was that our driver was very nice. THE MANAGEMENT WAS RUDE AS HELL AND CHARGED US MORE THAN WE WERE QUOTED!!!

1
★☆☆☆☆

This company was teh WORST!!!! NEVER EVER BOOK THIS COMPANY..Our bus was BROKE DOWN- no dvd, heat, radio, ac, etc. The only thing that saved the trip was that our driver was very nice. THE MANAGEMENT WAS RUDE AS HELL AND CHARGED US MORE THAN WE WERE QUOTED!!!

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I am begging you to stay away from this bus company!! They ruined my family event by NOT SHOWING UP!! I agree with the other post that there isn't a rating low enough for this company. They are very uncooperative and unprofessional. They took my money and told me it would take two weeks to refund it back to me because they spent it on "company expenses". I sincerely hope that when you are in the DC, MD or VA area you do your research and don't give a dime to this bus company. I still can't believe that this company is still in business.

1
★☆☆☆☆

I am begging you to stay away from this bus company!! They ruined my family event by NOT SHOWING UP!! I agree with the other post that there isn't a rating low enough for this company. They are very uncooperative and unprofessional. They took my money and told me it would take two weeks to refund it back to me because they spent it on "company expenses". I sincerely hope that when you are in the DC, MD or VA area you do your research and don't give a dime to this bus company. I still can't believe that this company is still in business.

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I can't even find a rating low enough to give this company. They were A NIGHTMARE. Aside from being the most disorganized business known to man, they (a) lost our first reservation, (b) made mistakes in what they quoted us, then tried to upcharge us after they signed the contract, (c) gave our wedding planner an awfully hard time and threatened not to honor the contract because the amount they agreed to was "too low," even though it was admittedly their mistake; and (d) NEVER SHOWED UP to transport our guests to our wedding, then (e) CHARGED US AN EXTRA $400 WITHOUT AUTHORIZATION after the event. AWFUL!!! Transportation seems to be one dept in which you get what you pay for...pay more and go with a reliable, trustworthy, organized business that will perform pursuant to contract and will behave professionally.

1
★☆☆☆☆

I can't even find a rating low enough to give this company. They were A NIGHTMARE. Aside from being the most disorganized business known to man, they (a) lost our first reservation, (b) made mistakes in what they quoted us, then tried to upcharge us after they signed the contract, (c) gave our wedding planner an awfully hard time and threatened not to honor the contract because the amount they agreed to was "too low," even though it was admittedly their mistake; and (d) NEVER SHOWED UP to transport our guests to our wedding, then (e) CHARGED US AN EXTRA $400 WITHOUT AUTHORIZATION after the event. AWFUL!!! Transportation seems to be one dept in which you get what you pay for...pay more and go with a reliable, trustworthy, organized business that will perform pursuant to contract and will behave professionally.

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1 out of 1 people found this review helpful.

 

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