Lone Star Moving Co

★★★★☆
Making Moving Easier
  • 160 Dolorosa St

    San Antonio, TX 78205

    Map & Directions
  • 210-853-8989

About Lone Star Moving Co

Hours
7:00 a.m. - 10:00 p.m. 7 Days a week

Transportation & Storage

Transportation & Storage
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I used Lone Star Moving twice over the past year and they are fantastic. Excellent customer service in helping set up the moving process, professional movers who were courteous, clean, efficient and friendly. Finally, a very reasonable and fair price, especially for the service. Nothing was damaged and I would both highly recommend and plan on using again in the future.

5
★★★★★

I used Lone Star Moving twice over the past year and they are fantastic. Excellent customer service in helping set up the moving process, professional movers who were courteous, clean, efficient and friendly. Finally, a very reasonable and fair price, especially for the service. Nothing was damaged and I would both highly recommend and plan on using again in the future.

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DO NOT HIRE THESE MOVERS!!! The owner is rude, disrespectful, unapologetic, and has no regard for his customers' time.

Short story: I hired these movers to move my belongings from my storage unit to my one-bedroom apartment 5 miles away upon my return from a year-long deployment with the Navy. These movers let me sit in a parking lot an hour after my scheduled move time before calling to tell me they'd be late. They ended up showing up 5 hours late (after they were already a full day late due to a broken truck on my original move day). The owner never answered nor returned my calls. I had to call him on one of his employees' phones to speak with him, and he was still rude, unapologetic, and refused to compensate me for the day he and his movers wasted. I have never felt so disrespected by a business owner or manager and strongly advise you to find any other moving company.

Long story: My move was originally scheduled for Monday, May 11, 2015 at noon. I received a call from the owner letting me know the truck broke down and that he needed to reschedule my move to Tuesday at noon. No big deal-accidents happen. I wasn't upset and he offered a 10% discount.

I showed up at my storage unit at 11:30 on Tuesday to arrange things for the movers. Noon rolled around and I began waiting in the parking lot for them. I called and left a message with the owner at 12:15 when no one had called me or showed up. Called again at 12:30-no answer, no callback. I waited in that parking lot for AN HOUR before anyone even bothered to call, and it wasn't even the owner. The movers told me they were late (which I had figured out all on my own an hour before), and that they expected to be at my unit at 3. I asked them to please call me when they were on their way. I went ahead and moved all my kitchen boxes in myself (me, a 100lb female living in a third story apartment) since my movers were obviously no help and I had other responsibilities to attend to that week. 3:00 came and went with no call. 4:00, no call. I called both the mover and the owner with no answer. Finally, at 4:45pm the owner called me just to say the movers were 15 minutes away-no apology, no reference to the fact that I had been trying to get ahold of him all day and had left multiple messages. They showed up half an hour later. I will say that the movers themselves were apologetic, and they moved the rest of my apartment in by 7:15 pm with just a few minor scratches on the furniture. When they asked for payment (with the $15 knocked off from not moving me the day before), I asked to speak to the owner. First the mover called him, talked for 30 seconds, and said that the owner refused to compensate me for wasting an hour of my time in the parking lot plus another day of moving. I asked him to call the owner back so I could talk to him. The owner was rude, dismissive, and told me that he was already giving me a deal of 10% from screwing up the day before. Screwing up one day DOES NOT give him the right to treat me terribly the ENTIRE next day. Lone Star Movers committed to a job, and I committed to pay them for what they said they'd do. However, they did not do what they claimed they would, so I should have been compensated accordingly. Unlike this company, I actually show up to work on time and follow through with my commitments. I had to unpack my belongings in the evenings after work instead of the days that I had off for moving. Apparently that man's time is worth $80 an hour, while his customers' is worth nothing.

1
★☆☆☆☆

DO NOT HIRE THESE MOVERS!!! The owner is rude, disrespectful, unapologetic, and has no regard for his customers' time.

Short story: I hired these movers to move my belongings from my storage unit to my one-bedroom apartment 5 miles away upon my return from a year-long deployment with the Navy. These movers let me sit in a parking lot an hour after my scheduled move time before calling to tell me they'd be late. They ended up showing up 5 hours late (after they were already a full day late due to a broken truck on my original move day). The owner never answered nor returned my calls. I had to call him on one of his employees' phones to speak with him, and he was still rude, unapologetic, and refused to compensate me for the day he and his movers wasted. I have never felt so disrespected by a business owner or manager and strongly advise you to find any other moving company.

Long story: My move was originally scheduled for Monday, May 11, 2015 at noon. I received a call from the owner letting me know the truck broke down and that he needed to reschedule my move to Tuesday at noon. No big deal-accidents happen. I wasn't upset and he offered a 10% discount.

I showed up at my storage unit at 11:30 on Tuesday to arrange things for the movers. Noon rolled around and I began waiting in the parking lot for them. I called and left a message with the owner at 12:15 when no one had called me or showed up. Called again at 12:30-no answer, no callback. I waited in that parking lot for AN HOUR before anyone even bothered to call, and it wasn't even the owner. The movers told me they were late (which I had figured out all on my own an hour before), and that they expected to be at my unit at 3. I asked them to please call me when they were on their way. I went ahead and moved all my kitchen boxes in myself (me, a 100lb female living in a third story apartment) since my movers were obviously no help and I had other responsibilities to attend to that week. 3:00 came and went with no call. 4:00, no call. I called both the mover and the owner with no answer. Finally, at 4:45pm the owner called me just to say the movers were 15 minutes away-no apology, no reference to the fact that I had been trying to get ahold of him all day and had left multiple messages. They showed up half an hour later. I will say that the movers themselves were apologetic, and they moved the rest of my apartment in by 7:15 pm with just a few minor scratches on the furniture. When they asked for payment (with the $15 knocked off from not moving me the day before), I asked to speak to the owner. First the mover called him, talked for 30 seconds, and said that the owner refused to compensate me for wasting an hour of my time in the parking lot plus another day of moving. I asked him to call the owner back so I could talk to him. The owner was rude, dismissive, and told me that he was already giving me a deal of 10% from screwing up the day before. Screwing up one day DOES NOT give him the right to treat me terribly the ENTIRE next day. Lone Star Movers committed to a job, and I committed to pay them for what they said they'd do. However, they did not do what they claimed they would, so I should have been compensated accordingly. Unlike this company, I actually show up to work on time and follow through with my commitments. I had to unpack my belongings in the evenings after work instead of the days that I had off for moving. Apparently that man's time is worth $80 an hour, while his customers' is worth nothing.

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DO NOT WASTE YOUR TIME OR MONEY. If you value your furniture and electronics do not use this company. It has been a nightmare. The damaged several of my furniture. (All my bedroom suit was damaged except for the 2 night stands) my executive desk was damaged in 3 areas. My couch, love seat and dinette table all got major dings and scratches. My 65" lcd smart TV was ruined. (They accidentally spilled water on it) my I pad came up "missing". They loafed all day and took several breaks including lunch and charged me anyway. What was supposed to take 6-8 hours per their own estimate ended up taking 13 hours. Total Rip off!!! Plus they gave me wrong information to file a claim. They

1
★☆☆☆☆

DO NOT WASTE YOUR TIME OR MONEY. If you value your furniture and electronics do not use this company. It has been a nightmare. The damaged several of my furniture. (All my bedroom suit was damaged except for the 2 night stands) my executive desk was damaged in 3 areas. My couch, love seat and dinette table all got major dings and scratches. My 65" lcd smart TV was ruined. (They accidentally spilled water on it) my I pad came up "missing". They loafed all day and took several breaks including lunch and charged me anyway. What was supposed to take 6-8 hours per their own estimate ended up taking 13 hours. Total Rip off!!! Plus they gave me wrong information to file a claim. They

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On April 5th, 2012 Lone Star Moving Co. came to my house to move a former room mate out of my house. During the move, one of the movers made a large hole in the wall in my dining room & the movers scuffed & caused a gash in the wall within my staircase.

The movers provided a receipt at the end of the move & wrote on the receipt that they would "repair dry wall 2 holes on stairs, one hole on 1st floor on April 6, 2012" "NATE 210-853-9898".

Nate, nor any other Lone Star Moving Co. employees, showed up on April 6th to fix the damage done to my walls. I sent a certified letter to 160 Dolorosa, San Antonio, Texas 78205 & I never received a reply to my Certified Letter from Nathan Supinger, the owner of Lone Star Moving Co. Lone Star Moving Co. has 160 Dolorosa, San Antonio, Texas 78205 as the address for Lone Star Moving Co. on www.lonestarmovingco.com. I saw on Google Maps that this address is in Downtown San Antonio & I have a suspicion that this may even be a fake address or an address where no office for Lone Star Moving Co. exists.

I have also left messages at 210-853-8989 (the phone number on www.lonestarmovingco.com) & my voice mails were not returned. I tried calling this number many times & no one ever answers & an answering machine always picks up the call. The only way to contact Lone Star Moving Co. is to leave them a voice mail & hope that they call you back. If they damaged your property during a move, then they do not call you back nor respond to your letters.

I had two contractors come to my house to estimate the cost of repairing the damage that Lone Star Moving Co. caused at my house & they came back at $325 & $390. I provided written copies of these estimates to Nathan Supinger, owner of Lone Star Moving Co., & sent photographs of the damages to him & he failed to respond to my request for Lone Star Moving Co. to reimburse me about $350 to cover the cost to repair the damage to my property.

DO NOT USE Lone Star Moving Co. BECAUSE THEY WILL DAMAGE YOUR PROPERTY DURING YOUR MOVE & THEN FAIL TO TAKE RESPONSIBILITY FOR THE DAMAGE THAT THEY CAUSED DURING THE MOVE.

1
★☆☆☆☆

On April 5th, 2012 Lone Star Moving Co. came to my house to move a former room mate out of my house. During the move, one of the movers made a large hole in the wall in my dining room & the movers scuffed & caused a gash in the wall within my staircase.

The movers provided a receipt at the end of the move & wrote on the receipt that they would "repair dry wall 2 holes on stairs, one hole on 1st floor on April 6, 2012" "NATE 210-853-9898".

Nate, nor any other Lone Star Moving Co. employees, showed up on April 6th to fix the damage done to my walls. I sent a certified letter to 160 Dolorosa, San Antonio, Texas 78205 & I never received a reply to my Certified Letter from Nathan Supinger, the owner of Lone Star Moving Co. Lone Star Moving Co. has 160 Dolorosa, San Antonio, Texas 78205 as the address for Lone Star Moving Co. on www.lonestarmovingco.com. I saw on Google Maps that this address is in Downtown San Antonio & I have a suspicion that this may even be a fake address or an address where no office for Lone Star Moving Co. exists.

I have also left messages at 210-853-8989 (the phone number on www.lonestarmovingco.com) & my voice mails were not returned. I tried calling this number many times & no one ever answers & an answering machine always picks up the call. The only way to contact Lone Star Moving Co. is to leave them a voice mail & hope that they call you back. If they damaged your property during a move, then they do not call you back nor respond to your letters.

I had two contractors come to my house to estimate the cost of repairing the damage that Lone Star Moving Co. caused at my house & they came back at $325 & $390. I provided written copies of these estimates to Nathan Supinger, owner of Lone Star Moving Co., & sent photographs of the damages to him & he failed to respond to my request for Lone Star Moving Co. to reimburse me about $350 to cover the cost to repair the damage to my property.

DO NOT USE Lone Star Moving Co. BECAUSE THEY WILL DAMAGE YOUR PROPERTY DURING YOUR MOVE & THEN FAIL TO TAKE RESPONSIBILITY FOR THE DAMAGE THAT THEY CAUSED DURING THE MOVE.

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This company has a F rating with the BBB. If you want to be called profane names by the company owner, then by all means, use this company. The movers were telling me something different than what the owner had told my husband in terms of how long the move would take, so I called the office to get clarification. I was continually cut off and told I had too much stuff (except that wasn't the word he used). As things escalated, the owner ended up calling me one of the worst things you can call a women repeatedly, without apology. He told his workers to get the boxes they already loaded off what they claimed was a 16' truck (other companies send 26' for similar moves) and they left the boxes at the bottom of the stairs and left. I had one day to get the move done before surgery, so I begged the guy to send the movers back. He said he would and never did. Please if you are reading this, do not take a chance that this will happen to you. You get what you pay for. Wrong equipment, no inventory system to ensure the same number of items that leave arrive.... PLEASE DON'T USE THIS COMPANY

1
★☆☆☆☆

This company has a F rating with the BBB. If you want to be called profane names by the company owner, then by all means, use this company. The movers were telling me something different than what the owner had told my husband in terms of how long the move would take, so I called the office to get clarification. I was continually cut off and told I had too much stuff (except that wasn't the word he used). As things escalated, the owner ended up calling me one of the worst things you can call a women repeatedly, without apology. He told his workers to get the boxes they already loaded off what they claimed was a 16' truck (other companies send 26' for similar moves) and they left the boxes at the bottom of the stairs and left. I had one day to get the move done before surgery, so I begged the guy to send the movers back. He said he would and never did. Please if you are reading this, do not take a chance that this will happen to you. You get what you pay for. Wrong equipment, no inventory system to ensure the same number of items that leave arrive.... PLEASE DON'T USE THIS COMPANY

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1 out of 1 people found this review helpful.

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Cheap friendly Movers with good manners I want to say a Big thank you to all the team of Lone Star Movers from the guy who took our booking Alex to the Boys that did our move from Kerrville to San Antonio,of our 4 bedroom apartment. They started at 7:00 am and they working with no complaints until 11:30 pm. They looked after my furniture and all my belongings from start to the end. I will not hesitate to recommend them to everyone I know. Great job guys!!!!??

5
★★★★★

Cheap friendly Movers with good manners I want to say a Big thank you to all the team of Lone Star Movers from the guy who took our booking Alex to the Boys that did our move from Kerrville to San Antonio,of our 4 bedroom apartment. They started at 7:00 am and they working with no complaints until 11:30 pm. They looked after my furniture and all my belongings from start to the end. I will not hesitate to recommend them to everyone I know. Great job guys!!!!??

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0 out of 1 people found this review helpful.

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Thank you! Up on my friends recommendation, i chose Lone Star Movers Moving Company move for my move from San Antonio to Dallas. The final price was about 13% higher than the original quote(which they justified by giving me a new estimate up on their arrival on move date and showed me the list of additional services rendered such as packing, and more articles that needed to be moved). They packed and loaded my three bedroom home in less than six and half hours, and delivered my belongings in Dallas, with in 2 days of notice. They gave me all the documentation needed to get reimbursed by my employer. I have already refereed my friends to their company, and have talked to one of them that had a positive experience like me. Moving is not a fun thing to do, but doing it with a reliable and honest company like Lone Star Movers Moving Company makes it stress free.

5
★★★★★

Thank you! Up on my friends recommendation, i chose Lone Star Movers Moving Company move for my move from San Antonio to Dallas. The final price was about 13% higher than the original quote(which they justified by giving me a new estimate up on their arrival on move date and showed me the list of additional services rendered such as packing, and more articles that needed to be moved). They packed and loaded my three bedroom home in less than six and half hours, and delivered my belongings in Dallas, with in 2 days of notice. They gave me all the documentation needed to get reimbursed by my employer. I have already refereed my friends to their company, and have talked to one of them that had a positive experience like me. Moving is not a fun thing to do, but doing it with a reliable and honest company like Lone Star Movers Moving Company makes it stress free.

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This company didn't show up on moving day just like they apparently did to others who've reviewed them on this site. And according to the TX DMV they have no license to operate in the state of TX. Ask them for the TX DOT license number for proof of insurance and licensing. They will probably just hang up on you I've contacted the authorities and will not stop until justice is done. Beware of this company!

1
★☆☆☆☆

This company didn't show up on moving day just like they apparently did to others who've reviewed them on this site. And according to the TX DMV they have no license to operate in the state of TX. Ask them for the TX DOT license number for proof of insurance and licensing. They will probably just hang up on you I've contacted the authorities and will not stop until justice is done. Beware of this company!

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1 out of 1 people found this review helpful.

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I had been dreading my move but have to share that this was a great experience. The team of 3 movers took better care of my precious belongings than I would have! They wrapped each item separately with such amazing care! When everything was unpacked, nothing was broken! Alex was the moving company consultant who arranged everything and the movers Moving Team moved me. What a pleasure! I would highly recommend them!

5
★★★★★

I had been dreading my move but have to share that this was a great experience. The team of 3 movers took better care of my precious belongings than I would have! They wrapped each item separately with such amazing care! When everything was unpacked, nothing was broken! Alex was the moving company consultant who arranged everything and the movers Moving Team moved me. What a pleasure! I would highly recommend them!

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they realy did an excellent job i recomend these guys

5
★★★★★

they realy did an excellent job i recomend these guys

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really good great way to move

5
★★★★★

really good great way to move

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Highly Recommended for all !!! I' m still busy unpacking boxes and cleaning, I had to move 4 bedroom house. I couldn't let another day go by without saying ??THANK YOU!? and simply tell all how happy I was about my experience and with your excellent moving crew. They exceeded all my expectations, easing the nervous tension of a very stressful day for all of us. It would be an understatement to say how grateful I am for their organizational skills and professional positive approach. Not one thing got broken. The dinning room table was put back together again and every piece was not only there but it looked as if the table was never dismantled. I was so happy because the movers were such great people and they really knew what they were doing. I was really amazed by these movers and their employees. Thank you guys so much for everything, I highly recommend this San Antonio moving company to everyone who is looking to move. Thanks again to all of you, guys. I will highly recommend Lone Star Movers Moving Company to anyone I know who might need your services. Sincerely, Joseph

5
★★★★★

Highly Recommended for all !!! I' m still busy unpacking boxes and cleaning, I had to move 4 bedroom house. I couldn't let another day go by without saying ??THANK YOU!? and simply tell all how happy I was about my experience and with your excellent moving crew. They exceeded all my expectations, easing the nervous tension of a very stressful day for all of us. It would be an understatement to say how grateful I am for their organizational skills and professional positive approach. Not one thing got broken. The dinning room table was put back together again and every piece was not only there but it looked as if the table was never dismantled. I was so happy because the movers were such great people and they really knew what they were doing. I was really amazed by these movers and their employees. Thank you guys so much for everything, I highly recommend this San Antonio moving company to everyone who is looking to move. Thanks again to all of you, guys. I will highly recommend Lone Star Movers Moving Company to anyone I know who might need your services. Sincerely, Joseph

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How about a rating of 0 stars. Talked to Josh at Lone Star Moving yesterday about moving a small amount of furniture about 15 miles. He took my cell number and promised a truck would be there at 12 noon. No truck showed up and no one called. I tried calling the whole day, and all I got was the answering machine.No Show Moving!

1
★☆☆☆☆

How about a rating of 0 stars. Talked to Josh at Lone Star Moving yesterday about moving a small amount of furniture about 15 miles. He took my cell number and promised a truck would be there at 12 noon. No truck showed up and no one called. I tried calling the whole day, and all I got was the answering machine.No Show Moving!

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1 out of 1 people found this review helpful.

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Lone Star Movers Moving Company in San Antonio is very courteous and professional. I've moved several times and this was the best move by far. I recommend them in every way - they are on top of the job and really lovely people, which does make a difference. All my stuff arrived in good condition and it was a pleasure working with them. They go above and beyond in service and their prices are better than others - look at all what you get and you'll see the same.

5
★★★★★

Lone Star Movers Moving Company in San Antonio is very courteous and professional. I've moved several times and this was the best move by far. I recommend them in every way - they are on top of the job and really lovely people, which does make a difference. All my stuff arrived in good condition and it was a pleasure working with them. They go above and beyond in service and their prices are better than others - look at all what you get and you'll see the same.

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Moving is never fun! But this time I used Lone Star Movers Moving Company and they made it a much less stressful experience. The professionalism and honesty made a big difference for me. I moved a few times in the last few years and this is the second time I am not putting my friends to work for pizza. My last move was with a no name, very cheap company, ended up being an awful experience, so this time I have decided to go with Lone Star Movers since I saw their trucks all over. I am glad to say it was a smart move (tap myself on the back). It was more expensive than last time but SO much easier. No breakage, no waiting for the movers for 3 hours, just pure moving. They wrapped everything, moved it all with no complaints and charged what I was quoted. Next time I would not even think twice before calling them.

5
★★★★★

Moving is never fun! But this time I used Lone Star Movers Moving Company and they made it a much less stressful experience. The professionalism and honesty made a big difference for me. I moved a few times in the last few years and this is the second time I am not putting my friends to work for pizza. My last move was with a no name, very cheap company, ended up being an awful experience, so this time I have decided to go with Lone Star Movers since I saw their trucks all over. I am glad to say it was a smart move (tap myself on the back). It was more expensive than last time but SO much easier. No breakage, no waiting for the movers for 3 hours, just pure moving. They wrapped everything, moved it all with no complaints and charged what I was quoted. Next time I would not even think twice before calling them.

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Moving company will not return calls to discuss options to pay for damages caused by their movers. Moving company tore a leather sofa on the side and back and scratched and dented a very new refrigerator. Both items are only two years old. They were fine when they came off the truck, but were damaged when the movers were forcing them through the door without protecting them with padding or anything. some kitchen chairs and the corner of the kitchen table were also scratched in the move. The corner of the kitchen table was scratched when the mover banged it into the freshly painted wall causing a chip in the wall as well. They also scratched and dented the trim on both the front door and the door coming from the garage into the house. The movers told me not to worry about it becasue the company has insurance for stuff like that, but I have been calling since Sunday May 29th and left three voicemail messages including my name, phone number and the reason I was calling and they will not answer or return my calls.

It took three movers seven hours to move us from our 1200sqft home and everything was already packed, furniture was disassembled and ready to go and our new home was only 10.5 miles away.

I filed a Better Business Bureau complaint and as of June 17th Lone Star Movers has not responded or made any attempt to resolve my complaints.

1
★☆☆☆☆

Moving company will not return calls to discuss options to pay for damages caused by their movers. Moving company tore a leather sofa on the side and back and scratched and dented a very new refrigerator. Both items are only two years old. They were fine when they came off the truck, but were damaged when the movers were forcing them through the door without protecting them with padding or anything. some kitchen chairs and the corner of the kitchen table were also scratched in the move. The corner of the kitchen table was scratched when the mover banged it into the freshly painted wall causing a chip in the wall as well. They also scratched and dented the trim on both the front door and the door coming from the garage into the house. The movers told me not to worry about it becasue the company has insurance for stuff like that, but I have been calling since Sunday May 29th and left three voicemail messages including my name, phone number and the reason I was calling and they will not answer or return my calls.

It took three movers seven hours to move us from our 1200sqft home and everything was already packed, furniture was disassembled and ready to go and our new home was only 10.5 miles away.

I filed a Better Business Bureau complaint and as of June 17th Lone Star Movers has not responded or made any attempt to resolve my complaints.

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1 out of 1 people found this review helpful.

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Lone Star Moving went beyond the call of duty for our family. We trusted them with some very delicate, priceless things, and they delivered.

5
★★★★★

Lone Star Moving went beyond the call of duty for our family. We trusted them with some very delicate, priceless things, and they delivered.

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I've got nothing but good things to say about the moving day I spent with the movers from Lone Star Moving. It was a pretty uneventful day, which is saying something when you're talking about moving as much furniture as I have. They wrapped everything so snugly, and really showed attention to detail in the way the packed it all. I had to ask them to take brakes -- can you believe it? And it turned out to be a fairly reasonable price too. 5 stars for Lone Star!

5
★★★★★

I've got nothing but good things to say about the moving day I spent with the movers from Lone Star Moving. It was a pretty uneventful day, which is saying something when you're talking about moving as much furniture as I have. They wrapped everything so snugly, and really showed attention to detail in the way the packed it all. I had to ask them to take brakes -- can you believe it? And it turned out to be a fairly reasonable price too. 5 stars for Lone Star!

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First of all, they didn't break anything. Second, they all seemed to be genuinely respectful of my family and each other. The price is never as cheap as you'd like it to be for these kinds of things, but it didn't knock me out of my seat either. An altogether pleasant experience as far as moving day's go.

5
★★★★★

First of all, they didn't break anything. Second, they all seemed to be genuinely respectful of my family and each other. The price is never as cheap as you'd like it to be for these kinds of things, but it didn't knock me out of my seat either. An altogether pleasant experience as far as moving day's go.

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Lone Star Movers was so good to us! I had to call at the last minute, and was so thankful to get any help at all, let alone the kind of quality service we received. I so dread moving, and was really concerned that this move would be rough because it came on such short notice. I wasn't prepared at all, but the movers from Lone Star packed and moved me with such ease! Thanks Lone Star!

5
★★★★★

Lone Star Movers was so good to us! I had to call at the last minute, and was so thankful to get any help at all, let alone the kind of quality service we received. I so dread moving, and was really concerned that this move would be rough because it came on such short notice. I wasn't prepared at all, but the movers from Lone Star packed and moved me with such ease! Thanks Lone Star!

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Wonderful Anthony and his team were wonderful. They were so fast, careful and very professional. This is the second time I've used Lone Star Movers In San Antonio and I will use them again if I ever move again.

5
★★★★★

Wonderful Anthony and his team were wonderful. They were so fast, careful and very professional. This is the second time I've used Lone Star Movers In San Antonio and I will use them again if I ever move again.

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Pretty Good moving service! I'm in the military and have moved plenty. These guys knew what they were doing on my local San Antonio move. Had me moved out of my five bdrm house and set up in my new home in 8 hours. I would reccommend this company.

5
★★★★★

Pretty Good moving service! I'm in the military and have moved plenty. These guys knew what they were doing on my local San Antonio move. Had me moved out of my five bdrm house and set up in my new home in 8 hours. I would reccommend this company.

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That was a first class experience. Lone Star just moved me into my new place, and I couldn't be much more satisfied. I've got a lot of stuff, and it's all very valuable, so I wasn't looking forward to the move. But the day went so well! Thanks for all of your hard work, guys. Moving that much furniture in 90+ degree weather can't be easy. I really do appreciate all of your hard work.

5
★★★★★

That was a first class experience. Lone Star just moved me into my new place, and I couldn't be much more satisfied. I've got a lot of stuff, and it's all very valuable, so I wasn't looking forward to the move. But the day went so well! Thanks for all of your hard work, guys. Moving that much furniture in 90+ degree weather can't be easy. I really do appreciate all of your hard work.

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The guys from Lone Star Moving Company just finished moving my things into my new home, and I couldn't be happier. Moving day is usually so stressful, but this time it was a breeze. My quote was accurate. The movers were efficient and respectful. And all of my valuables made it through the move in tact. All in all, from the telephone rep to the men in the trenches, the Lone Star guys were top notch!

5
★★★★★

The guys from Lone Star Moving Company just finished moving my things into my new home, and I couldn't be happier. Moving day is usually so stressful, but this time it was a breeze. My quote was accurate. The movers were efficient and respectful. And all of my valuables made it through the move in tact. All in all, from the telephone rep to the men in the trenches, the Lone Star guys were top notch!

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Overall a very unpleasant experience. I needed to move in a hurry, and called Lonestar as they indicated on their web page that they can do short-notice moves. Told them I needed them to pack and move a 2-bedroom apt. Was told they would be there by 5pm on Wednesday, and then again Thrusday morning. At around 5:30 PM on Wednesday they had not show up, so I call them. Am told they are running 1.5 hours late. I say ok, let's just do this Thrusday. They were supposed to show up at noon on Thursday. At 12:30 no one has shown up, so I call the office. I get voicemail. I assume they may be at lunch, so call again at 1 PM. Voicemail again. Try again at 1:15, and leave a VM asking them to call me. Call again in intervals of 15-30 minutes, and leave additional voice mails. Movers finally show up at 2:45. At no time did the office manager call me back.
The movers that showed up were in a small van, and informed me that they had been told it was a 1-bedroom apt, instead of 2-bedroom. They were supposed to do packing as well as moving, but brought insufficient materials. Even if this had been a 1-bedroom, they did not have enough boxes for that. Also, there was no way they were going to be able to do packing and moving in the time allotted. We ended up doing most of the packing. About 2 hours later, a second team arrives with a larger van, and things move a bit faster.

I was not upset at the actual movers - they did the best they could with a bad situation. However, the management of this company is really bad. They NEVER returned my calls. I understand that things may make them late, but they should keep the customer informed. Very poor customer service. I will never use them again, nor can I recommend them to anyone.

1
★☆☆☆☆

Overall a very unpleasant experience. I needed to move in a hurry, and called Lonestar as they indicated on their web page that they can do short-notice moves. Told them I needed them to pack and move a 2-bedroom apt. Was told they would be there by 5pm on Wednesday, and then again Thrusday morning. At around 5:30 PM on Wednesday they had not show up, so I call them. Am told they are running 1.5 hours late. I say ok, let's just do this Thrusday. They were supposed to show up at noon on Thursday. At 12:30 no one has shown up, so I call the office. I get voicemail. I assume they may be at lunch, so call again at 1 PM. Voicemail again. Try again at 1:15, and leave a VM asking them to call me. Call again in intervals of 15-30 minutes, and leave additional voice mails. Movers finally show up at 2:45. At no time did the office manager call me back.
The movers that showed up were in a small van, and informed me that they had been told it was a 1-bedroom apt, instead of 2-bedroom. They were supposed to do packing as well as moving, but brought insufficient materials. Even if this had been a 1-bedroom, they did not have enough boxes for that. Also, there was no way they were going to be able to do packing and moving in the time allotted. We ended up doing most of the packing. About 2 hours later, a second team arrives with a larger van, and things move a bit faster.

I was not upset at the actual movers - they did the best they could with a bad situation. However, the management of this company is really bad. They NEVER returned my calls. I understand that things may make them late, but they should keep the customer informed. Very poor customer service. I will never use them again, nor can I recommend them to anyone.

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2 out of 2 people found this review helpful.

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Joe and Hollin helped me move today. I had surgery on my ankle and could not help much. They were very accomodating and did a great job! I would recommend them.

5
★★★★★

Joe and Hollin helped me move today. I had surgery on my ankle and could not help much. They were very accomodating and did a great job! I would recommend them.

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0 out of 1 people found this review helpful.

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We have, separately and together, moved too many times to count. We've done it ourselves, we've done it with friends, and we've paid a lot of money to have it done by professionals. We have never experienced a move which was - from the initial phone call to the unloading of the last box - as easy as this one.

There aren't enough positive words to describe the ways in which Joe Arbosa and Mickey Martinez went above and beyond. We are both physically disabled and we were poorly prepared for this move. Joe and Mickey immediately told us to relax, and they worked tirelessly for over four hours. They were consistently professional, pleasant, and thoughtful.

We highly recommend Lone Star Moving Co. and, should the need to move again arise, we would use them with full confidence and without hesitation.

5
★★★★★

We have, separately and together, moved too many times to count. We've done it ourselves, we've done it with friends, and we've paid a lot of money to have it done by professionals. We have never experienced a move which was - from the initial phone call to the unloading of the last box - as easy as this one.

There aren't enough positive words to describe the ways in which Joe Arbosa and Mickey Martinez went above and beyond. We are both physically disabled and we were poorly prepared for this move. Joe and Mickey immediately told us to relax, and they worked tirelessly for over four hours. They were consistently professional, pleasant, and thoughtful.

We highly recommend Lone Star Moving Co. and, should the need to move again arise, we would use them with full confidence and without hesitation.

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0 out of 1 people found this review helpful.

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I hate moving. It's the worst thing ever, but this was one of the easiest moves I've had because I didn't really have to do anything.

When I first called Lone Star Movers Moving Company, I immediately knew I would go with them for our long distance move from San Antonio to Atlanta. David was very informative and friendly on the phone and let me know all the details up front. Unlike other companies who give you a vague idea of cost, David told me the exact rate that would be charged so I knew what to expect.

The movers were friendly and professional and didn't blink an eye at the super old freight elevator (that occasionally went missing) or the narrow flight of stairs they had to climb at our new place. Even when I called to change our delivery time at the last minute, they were super accommodating and David even emailed me that night to confirm the new time.

Only one thing arrived broken, but that was a cheap lamp that I didn't really like anyway. Which was due to my lack of packing it properly. Overall: these guys had excellent service, arrived on time, and took great care of all my possessions.

4
★★★★☆

I hate moving. It's the worst thing ever, but this was one of the easiest moves I've had because I didn't really have to do anything.

When I first called Lone Star Movers Moving Company, I immediately knew I would go with them for our long distance move from San Antonio to Atlanta. David was very informative and friendly on the phone and let me know all the details up front. Unlike other companies who give you a vague idea of cost, David told me the exact rate that would be charged so I knew what to expect.

The movers were friendly and professional and didn't blink an eye at the super old freight elevator (that occasionally went missing) or the narrow flight of stairs they had to climb at our new place. Even when I called to change our delivery time at the last minute, they were super accommodating and David even emailed me that night to confirm the new time.

Only one thing arrived broken, but that was a cheap lamp that I didn't really like anyway. Which was due to my lack of packing it properly. Overall: these guys had excellent service, arrived on time, and took great care of all my possessions.

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0 out of 1 people found this review helpful.

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5
★★★★★

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This was absolutely the worst experience my wife and I have ever had with movers, and we've done over a dozen military moves prior to this. They were scheduled to pick up our belongings at 1pm on Friday 28 Jan 2011. 1:30pm rolls by and they still haven't shown up. We called the main office (210-853-8989) and we were told the movers were still finishing the previous appointment and would arrive in about 30-45 minutes. 1.5 HOURS went by, and still no movers. We called the main office, but no one picked up so we had to leave an urgent message. We even had my wife's brother call (just in case they were screening calls), and he got the answering machine too. At 5 pm we decide to call someone else, and we reached out to AAA Movers. They were great. When we told them we needed movers ASAP because Lone Star ditched us, they told us that Lone Star was a fraudulent company with fake reviews on their website. In fact, AAA has gained business from Lone Star customers because they too were left out in the cold... just like us. Luckily, AAA was able to round up a couple of guys to move our belongings that night.
At 5:30pm we FINALLY got a phone call from Lone Star, and the guy told me that their truck broke down and they weren't able to check messages until they got back into the office. Oh but NOW you are available to move our stuff? What kind of operation is that?! Why the heck can't you call your customer and explain the situation early on, and at least give your customer some assurance that you will follow through?! What a terrible, inefficient, backwards company this is... there was no telling what could've happened to our furniture had we decided to stick with them. We would not recommend this company to anyone in the San Antonio area, and would highly recommend you look elsewhere for your moving needs.

1
★☆☆☆☆

This was absolutely the worst experience my wife and I have ever had with movers, and we've done over a dozen military moves prior to this. They were scheduled to pick up our belongings at 1pm on Friday 28 Jan 2011. 1:30pm rolls by and they still haven't shown up. We called the main office (210-853-8989) and we were told the movers were still finishing the previous appointment and would arrive in about 30-45 minutes. 1.5 HOURS went by, and still no movers. We called the main office, but no one picked up so we had to leave an urgent message. We even had my wife's brother call (just in case they were screening calls), and he got the answering machine too. At 5 pm we decide to call someone else, and we reached out to AAA Movers. They were great. When we told them we needed movers ASAP because Lone Star ditched us, they told us that Lone Star was a fraudulent company with fake reviews on their website. In fact, AAA has gained business from Lone Star customers because they too were left out in the cold... just like us. Luckily, AAA was able to round up a couple of guys to move our belongings that night.
At 5:30pm we FINALLY got a phone call from Lone Star, and the guy told me that their truck broke down and they weren't able to check messages until they got back into the office. Oh but NOW you are available to move our stuff? What kind of operation is that?! Why the heck can't you call your customer and explain the situation early on, and at least give your customer some assurance that you will follow through?! What a terrible, inefficient, backwards company this is... there was no telling what could've happened to our furniture had we decided to stick with them. We would not recommend this company to anyone in the San Antonio area, and would highly recommend you look elsewhere for your moving needs.

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2 out of 2 people found this review helpful.

Business Response:

Joe - My name is David Martinez and I wanted to respond to your allegations. In the service industry, it is very hard to please 100% of the people 100% of the time. Believe it or not, but we have well over 5000 happy customers that we've served. It is very expensive to send qualified movers to homes and it is extremely expensive to go above and beyond. That is what we do when we move our customers. I can certainly understand your frustration, because hiring movers is expensive. I am happy that you found a solution that fit your budget and hopefully everything works out well with your new movers. There are a lot of excellent moving companies in this city and we certainly won't talk negative about any of them. You have posted some pretty serious allegations about us and that is shocking being that we have never officially done business with you. We always maintain a level of transparency with our customers and our staff. Please contact me directly if you have any questions or would like to discuss this matter any further. David@LoneStarMovingCo.com
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I called the local San Antonio office for Lone Star Movers Moving Company to book my move, and let me say I was astonished with the care and speed of the move. I'll definitely be calling you guys again.

5
★★★★★

I called the local San Antonio office for Lone Star Movers Moving Company to book my move, and let me say I was astonished with the care and speed of the move. I'll definitely be calling you guys again.

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0 out of 1 people found this review helpful.

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I used Lone Star Movers to move me from my 4 bedroom house from Austin to San Antonio. This moving company did an outstanding job. I will be referring you to my friends. Great service and price, all around great movers.

5
★★★★★

I used Lone Star Movers to move me from my 4 bedroom house from Austin to San Antonio. This moving company did an outstanding job. I will be referring you to my friends. Great service and price, all around great movers.

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0 out of 1 people found this review helpful.

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>> Great experience. I have already recommended to one of our clients >> to use Lone Star Movers. The guys(Sofian and Ruben) were awesome. Great teamwork. >> Because of their work, I would recommend Priority to all our buyers >> and sellers!! Thanks again, and thanks to Lone Star Movers!!

5
★★★★★

>> Great experience. I have already recommended to one of our clients >> to use Lone Star Movers. The guys(Sofian and Ruben) were awesome. Great teamwork. >> Because of their work, I would recommend Priority to all our buyers >> and sellers!! Thanks again, and thanks to Lone Star Movers!!

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As a college student living in San Antonio and going to school in Austin, I've had to move in and move out every year. Using Lone Star Movers was the best idea ever. The guys were nice, efficient, and thorough. The price is the lowest (I checked all the other moving companies). What else could you ask from movers?! I just showed them where all the furniture and boxes were that needed to be moved and 30 minutes later it was all in the truck. I got in my car and when I got to Austin they were only 25 minutes behind me. They brought everything up quickly and asked me exactly where I wanted things. If I changed my mind and wanted the furniture switched they had no problem accommodating and just went to work. I will be using the same guys to move me out next June and each time I need to move anywhere!??

5
★★★★★

As a college student living in San Antonio and going to school in Austin, I've had to move in and move out every year. Using Lone Star Movers was the best idea ever. The guys were nice, efficient, and thorough. The price is the lowest (I checked all the other moving companies). What else could you ask from movers?! I just showed them where all the furniture and boxes were that needed to be moved and 30 minutes later it was all in the truck. I got in my car and when I got to Austin they were only 25 minutes behind me. They brought everything up quickly and asked me exactly where I wanted things. If I changed my mind and wanted the furniture switched they had no problem accommodating and just went to work. I will be using the same guys to move me out next June and each time I need to move anywhere!??

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I recently used Lone Star Movers (for the 2nd time, actually) and they were once again, Wonderful! They were on time (early, even) and were polite, quick, careful and had excellent attitudes (especially for 9:00am on Sunday morning). Setting up the moving date/times and other details was also an extremely easy going and pleasant experience. They were reasonably priced and efficient. I will be using the company again soon for more moving out of storage. Excellent!??

5
★★★★★

I recently used Lone Star Movers (for the 2nd time, actually) and they were once again, Wonderful! They were on time (early, even) and were polite, quick, careful and had excellent attitudes (especially for 9:00am on Sunday morning). Setting up the moving date/times and other details was also an extremely easy going and pleasant experience. They were reasonably priced and efficient. I will be using the company again soon for more moving out of storage. Excellent!??

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Lone Star Movers Are Worth Every Penny????! Hello all! I used Lone Star Movers recently and I am here to say they did a fantastic job! I elected to have them pack my home ( save me the stress) and move me from my old house to my new. My movers were David, Mark, Gino, and Ruben they were very strong, efficient, polite movers! Which in my past experiences the movers have seldom had any if not 1 of those quality's. Lone Star Movers came and moved me without a hitch, they kept the tempo fast and nothing was damaged or broken, so if your moving take it from me, this is the movers you need to use!??

5
★★★★★

Lone Star Movers Are Worth Every Penny????! Hello all! I used Lone Star Movers recently and I am here to say they did a fantastic job! I elected to have them pack my home ( save me the stress) and move me from my old house to my new. My movers were David, Mark, Gino, and Ruben they were very strong, efficient, polite movers! Which in my past experiences the movers have seldom had any if not 1 of those quality's. Lone Star Movers came and moved me without a hitch, they kept the tempo fast and nothing was damaged or broken, so if your moving take it from me, this is the movers you need to use!??

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Just had these guys move me for the second time in two years, and I feel like I am now confident that I can give them a five star review. No offense to any movers on here, but with moving companies, you never know what you are going to get, and the cheap-o and cut rate services will likely send you ex-cons, high school drop outs, thugs, and idiots. lone star moving sends smart, professional, friendly, and efficient guys....or at least they have each time that I have used them. Very competitive on rates (but good movers are), they were fast, courteous, friendly, careful, and did a great job. Instead of moping around and/or being dicks when some of my items couldn't fit through the winding staircase to my 3rd floor apartment, these guys were proactive, on the phone with their warehouse, setting up storage options for me before I even asked.
lone star moving, thank you for all your help.

5
★★★★★

Just had these guys move me for the second time in two years, and I feel like I am now confident that I can give them a five star review. No offense to any movers on here, but with moving companies, you never know what you are going to get, and the cheap-o and cut rate services will likely send you ex-cons, high school drop outs, thugs, and idiots. lone star moving sends smart, professional, friendly, and efficient guys....or at least they have each time that I have used them. Very competitive on rates (but good movers are), they were fast, courteous, friendly, careful, and did a great job. Instead of moping around and/or being dicks when some of my items couldn't fit through the winding staircase to my 3rd floor apartment, these guys were proactive, on the phone with their warehouse, setting up storage options for me before I even asked.
lone star moving, thank you for all your help.

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0 out of 1 people found this review helpful.

Message from Lone Star Moving Co

Whether planning your next local, or long-distance move, be it from home or business - Lone Star Moving Co. makes your transition seamless and efficient, customizing services tailored to accommodate your needs from start to finish. Lone Star Moving Company is a relocation service company providing moving and storage services to consumers and businesses. Helping a family or a business relocate is a big responsibility, requiring a team effort of continuous quality improvement, knowledge, efficiency, experience and a caring attitude. Lone Star Moving Company takes this responsibility very seriously, skillfully handling every step of the moving process to ensure customer satisfaction.

More about Lone Star Moving Co

We provide a high quality of services using only fully trained movers. With our long established techniques our movers, can ensure a safe and successful move. Lone Star Moving company helps customers with each step of the moving process from planning to u

 

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