Chimney King

★★☆☆☆
Plano's Oldest and Only Full Service Fireplace Superstore.
  • 2001 W Parker Rd Suite B

    Plano, TX 75023

    Cross street: NE Corner Of Parker & Custer

    Map & Directions
  • 972-312-9244

Home & Garden

Home & Garden
More choices in Plano:
Resultset_next

Gilworth Furniture

305 N 13th St Centerville, AR

Resultset_next

Johnson's Furniture

1224 S 18th St Centerville, AR

2.3333 3
Hi! Sign in to let us know how Chimney King was?
Write a Review
.

Had them come out to clean the chimney, they did a great job. I would use them again. They were on time, and very clean and thorough. Would recommend.

3
★★★☆☆

Had them come out to clean the chimney, they did a great job. I would use them again. They were on time, and very clean and thorough. Would recommend.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If you are just regular Joe trying to buy a fireplace beware.
the first time I walked in this store - I walked out about 25 minutes saying - "not if I had a million bucks". I felt Iwas almost ignored, I only say almost, they talked to me before I told them I wanted a fireplace to my own installation. Then the converstation stopped.
I had to get my general contractor to call them before they would let me order one. I paid my deposit 50% it was ordered and I picked it up in about a day. that was story #1. Here is my second story. 6 months later I call to order a larger fireplace for my on installation, and until I told them I had bought one from them a few months back - I could not get them to talk to me. Ok so I order a much larger fireplace with additional bells. paid 50% dn should be there in 3 to 5 days.Wait, and wait, I call, I wait somemore, I call then they tell me it will ship on the 16th, I call today they tell me that it will ship on 18th could be here tomorrow, but they tell tell me it takes 3 days from Tennessee, ok today is the 17th. do the math. They don't know, they make me feel like I screwed up, someone screwed up, I think I am getting screwed. In the meantime Christmas is next week and I guess that jolly old fat man will not make it down the chimney cause he is somewhere lost in a file, or setting in some warehouse, or aboard a freight truck for bfe, and my daughter and grandchildren will get coal and no way to burn it.
I am trying to find some humor in this, but this is all I can mustard up. I do not plan on every doing business with these people again.

1
★☆☆☆☆

If you are just regular Joe trying to buy a fireplace beware.
the first time I walked in this store - I walked out about 25 minutes saying - "not if I had a million bucks". I felt Iwas almost ignored, I only say almost, they talked to me before I told them I wanted a fireplace to my own installation. Then the converstation stopped.
I had to get my general contractor to call them before they would let me order one. I paid my deposit 50% it was ordered and I picked it up in about a day. that was story #1. Here is my second story. 6 months later I call to order a larger fireplace for my on installation, and until I told them I had bought one from them a few months back - I could not get them to talk to me. Ok so I order a much larger fireplace with additional bells. paid 50% dn should be there in 3 to 5 days.Wait, and wait, I call, I wait somemore, I call then they tell me it will ship on the 16th, I call today they tell me that it will ship on 18th could be here tomorrow, but they tell tell me it takes 3 days from Tennessee, ok today is the 17th. do the math. They don't know, they make me feel like I screwed up, someone screwed up, I think I am getting screwed. In the meantime Christmas is next week and I guess that jolly old fat man will not make it down the chimney cause he is somewhere lost in a file, or setting in some warehouse, or aboard a freight truck for bfe, and my daughter and grandchildren will get coal and no way to burn it.
I am trying to find some humor in this, but this is all I can mustard up. I do not plan on every doing business with these people again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

A well stocked fireplace accessory store that can custom make any screen for your fireplace. Also has gas logs, chimney caps and more. Will clean your chimney and make necessary repairs. The service we received was professional.

3
★★★☆☆

A well stocked fireplace accessory store that can custom make any screen for your fireplace. Also has gas logs, chimney caps and more. Will clean your chimney and make necessary repairs. The service we received was professional.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Message from Chimney King

Chimney King is Plano's only full service fireplace superstore. At Chimney King our customer's comfort and safety is our highest priority. That is why we employ only experienced, National Fireplace Institute certified technicians who are always attending the latest training available to stay current with changing technology. When you want quality fireplace products and service call the best in the business....Chimney King.

More about Chimney King

Chimney cleaning/repair, chimney caps,fireplace/stove installation, safety inspections, masonry repair, chimney water leaks corrected, mortar crown repair, gas fireplace service, chimney bird/animal removal, dryer vent cleaning, gas logs, fireplace upgrad

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Chimney King, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review