Southern Exterior Concepts Inc

★★★☆☆
  • 8521 Summersweet Ln

    Raleigh, NC 27612

    Map & Directions
  • 919-791-0555

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 3
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We hired Southern Exterior Concepts in March 05 and they gave a great sales pitch and upsold us on a stone retaining wall even. The owner is a 100% salesman. He quoted a 3 week job for backyard landscaping and some drainage issues. It took 3 months of lies and false promises from the owner on the phone before we just had to fire him. My husband spent the next 2 years on his own doing all the work on weekends. Southern Exterior Concepts has poor customer service and needs to be more honest in their work when working with customers. I would not recommend them.

1
★★★☆☆

We hired Southern Exterior Concepts in March 05 and they gave a great sales pitch and upsold us on a stone retaining wall even. The owner is a 100% salesman. He quoted a 3 week job for backyard landscaping and some drainage issues. It took 3 months of lies and false promises from the owner on the phone before we just had to fire him. My husband spent the next 2 years on his own doing all the work on weekends. Southern Exterior Concepts has poor customer service and needs to be more honest in their work when working with customers. I would not recommend them.

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I hired this company in 5/05 to do some brickwork and minor landscaping. The work was never completed and I filed a complaint with a business bureau (on 11/06) that was also never resolved. The company finally posted a rebuttal to my complaint on 8/06 but have never followed through with their rebuttal. The company owner, although a very pleasant man to talk to, makes promises over the phone he never keeps.

I have seen pictures of his work on large projects and the results always appear very nice. Perhaps the problem was mine was a very small project and not worth the time and effort to complete?

All-in-all I would not recommend this company.

0
★☆☆☆☆

I hired this company in 5/05 to do some brickwork and minor landscaping. The work was never completed and I filed a complaint with a business bureau (on 11/06) that was also never resolved. The company finally posted a rebuttal to my complaint on 8/06 but have never followed through with their rebuttal. The company owner, although a very pleasant man to talk to, makes promises over the phone he never keeps.

I have seen pictures of his work on large projects and the results always appear very nice. Perhaps the problem was mine was a very small project and not worth the time and effort to complete?

All-in-all I would not recommend this company.

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This company did work for us and the patio and stone walls came out perfect it did take a while for the job to get completed but the end product was what made the wait okay.

2
★★★★★

This company did work for us and the patio and stone walls came out perfect it did take a while for the job to get completed but the end product was what made the wait okay.

Pros: good work manship

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