HUB 51

★★★★☆
Start your night here. End your night here.
  • 51 W. Hubbard St.

    Chicago, IL 60610

    Map & Directions
  • 312-828-0051

About HUB 51

Hours
Monday: 11:00 AM - 12:00 AM Tuesday: 11:00 AM - 12:00 AM Wednesday: 11:00 AM - 12:00 AM Thursday: 11:00 AM - 12:00 AM Friday: 11:00 AM - 2:00 AM Saturday: 10:00 AM - 3:00 AM Sunday 10:00 AM - 10:00 PM
Special Offer
Half-price Sushi
Reservations
Make A Reservation

Food

Food
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Love this place great fun food nice clean good service cant wait to go back .

3
★★★★★

Love this place great fun food nice clean good service cant wait to go back .

.

I went here with my friends a few weeks ago and was incredibly happy with the menu. We all agreed how great the fusion of mexican and asian worked together and what an awesome array of dishes we had to pick from. The sushi was amazing! The

3
★★★★★

I went here with my friends a few weeks ago and was incredibly happy with the menu. We all agreed how great the fusion of mexican and asian worked together and what an awesome array of dishes we had to pick from. The sushi was amazing! The

Pros: something for everyone

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The dining experience at a place like Hub 51 would be perfectly acceptable if it were consistently better than average. Its a bar. But theyve been striving for 4-stars and serving up anywhere from 1 to 3. Today was 3.

Many patrons would

3
★★★★★

The dining experience at a place like Hub 51 would be perfectly acceptable if it were consistently better than average. Its a bar. But theyve been striving for 4-stars and serving up anywhere from 1 to 3. Today was 3.

Many patrons would

Pros: Price, Beers, Location

Cons: Unpredictability

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My first time at Hub was a Friday night, sometime after 11pm. Weekends are definitely a time to party here. It was PACKED but we were seated right away, and service couldn't have been more precise. I had the Pulled Chicken Tacos, but since then have had LOTS more and encourage everyone to step outside of the box and try something new at Hub. It's ALL amazing!

Don't skip the dessert, either. They have the best carrot cake known to mankind!

I've also experienced brunch at Hub, which is a bit more laid back (i.e. you can focus on who you're with because there aren't hundreds of knockout men and women walking around...sorry but I've never seen that many gorgeous people in one place). I HIGHLY recommend the Morning Mojito (coffee, rum, mint)...ahh

Don't listen to the other uptight reviewers. Hub it up!

2
★★★★★

My first time at Hub was a Friday night, sometime after 11pm. Weekends are definitely a time to party here. It was PACKED but we were seated right away, and service couldn't have been more precise. I had the Pulled Chicken Tacos, but since then have had LOTS more and encourage everyone to step outside of the box and try something new at Hub. It's ALL amazing!

Don't skip the dessert, either. They have the best carrot cake known to mankind!

I've also experienced brunch at Hub, which is a bit more laid back (i.e. you can focus on who you're with because there aren't hundreds of knockout men and women walking around...sorry but I've never seen that many gorgeous people in one place). I HIGHLY recommend the Morning Mojito (coffee, rum, mint)...ahh

Don't listen to the other uptight reviewers. Hub it up!

Pros: lots of great food/brunch cocktails!

Cons: beautiful chicagoans bumper to bumper

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So this review is not about the food. The food was fine. this review is about the absolutely awful service and customer service. I have tried this place three times now. Each time I hope it will get better. It doesn't. It gets worse.

Visit one. We have reservations. We sit down. They rush us to order, and our appetizers and entry actually come out at the SAME EXACT TIME. Bad form.

Visit two. They (the wait staff) spill a glass of red wine on my friend's white coat. Rather than offer to pay for the coat (which is ruined) or comp our wine which was spilled on the coat or our dinner, they tell my friend she actually needs to COME BACK IN even though it is nowhere by her work or home and drop off her dry cleaning receipt, which they will reimburses her for (the dry cleaning not her coat). We try to explain that the red wine is not coming off her white wool coat, and they say that we can deal with that when the time comes. SERIOUSLY!?!?

Visit Three: We come for dinner. I am hoping things have improved. They sit us at a table behind the bar, which s fine, until they open up that side of the bar for patrons to stand and drink at. Our table is getting bumped every two seconds by the drunk bar people or even worse, by the wait staff who act as if it is our table that is in their way, not the drunk bar people. The drunk bar people even start to use our DINNER table as a resting place for their drinks, cell phones and purses WHILE WE EAT. When I mention this to the hostess, she looks at me like I am the problem, and says, Well, there is a rope divider up, what else can we do? GRRRRRRRRRRRR.

Richard Melman should be ASHAMED that his sons run a business this way. I literally think it is worse service than a fricking McDonald's or taco bell. NEVER GO HERE.

I am shocked actually that Lettuce Entertain You would put its name to this place considering that most of their restaurants have amazing service. Seriously. Awful. AWFUL. These guys need to learn something from their dad because right now they are just RUINING the family name.

0
★☆☆☆☆

So this review is not about the food. The food was fine. this review is about the absolutely awful service and customer service. I have tried this place three times now. Each time I hope it will get better. It doesn't. It gets worse.

Visit one. We have reservations. We sit down. They rush us to order, and our appetizers and entry actually come out at the SAME EXACT TIME. Bad form.

Visit two. They (the wait staff) spill a glass of red wine on my friend's white coat. Rather than offer to pay for the coat (which is ruined) or comp our wine which was spilled on the coat or our dinner, they tell my friend she actually needs to COME BACK IN even though it is nowhere by her work or home and drop off her dry cleaning receipt, which they will reimburses her for (the dry cleaning not her coat). We try to explain that the red wine is not coming off her white wool coat, and they say that we can deal with that when the time comes. SERIOUSLY!?!?

Visit Three: We come for dinner. I am hoping things have improved. They sit us at a table behind the bar, which s fine, until they open up that side of the bar for patrons to stand and drink at. Our table is getting bumped every two seconds by the drunk bar people or even worse, by the wait staff who act as if it is our table that is in their way, not the drunk bar people. The drunk bar people even start to use our DINNER table as a resting place for their drinks, cell phones and purses WHILE WE EAT. When I mention this to the hostess, she looks at me like I am the problem, and says, Well, there is a rope divider up, what else can we do? GRRRRRRRRRRRR.

Richard Melman should be ASHAMED that his sons run a business this way. I literally think it is worse service than a fricking McDonald's or taco bell. NEVER GO HERE.

I am shocked actually that Lettuce Entertain You would put its name to this place considering that most of their restaurants have amazing service. Seriously. Awful. AWFUL. These guys need to learn something from their dad because right now they are just RUINING the family name.

Pros: food

Cons: everything else

.

Jerrod, manager is a piece of work. He has no idea how to handle customers. This place will
do well at first, but will eventually fail. He was rude when we asked him a question regarding our bill.
Go to class and take management classes.

0
★☆☆☆☆

Jerrod, manager is a piece of work. He has no idea how to handle customers. This place will
do well at first, but will eventually fail. He was rude when we asked him a question regarding our bill.
Go to class and take management classes.

Pros: large space

Cons: manager

.

I recently went to HUB 51 when I was entertaining some out of town guests. I couldnt disagree with the other review more! Both of the owners were very polite to us, and they made sure we had a great time. The menu is pretty varied so there is something for everyone. People should go there expecting to have an upbeat, exciting night. If you want to be in and out in 30 minutes then go to the cheescake factory. I have nothing but good things to say about HUB 51 :)

2
★★★★★

I recently went to HUB 51 when I was entertaining some out of town guests. I couldnt disagree with the other review more! Both of the owners were very polite to us, and they made sure we had a great time. The menu is pretty varied so there is something for everyone. People should go there expecting to have an upbeat, exciting night. If you want to be in and out in 30 minutes then go to the cheescake factory. I have nothing but good things to say about HUB 51 :)

Pros: awesome atmosphere for groups

Cons: getting a reservation is difficult because its so great!

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Don't go!! Jarrod Melman should not be in the restaurant/hospitality business. It took 3 hours for my friends and I to have dinner last night. When we complained about the scattered waitstaff and length of service, he had a temper tantrum and threw the check down on the table. Although they print that the customer is "usually" right, they should really print that they don't need your business. Go to any of his father's restaurants for better service and treatment!

0
★☆☆☆☆

Don't go!! Jarrod Melman should not be in the restaurant/hospitality business. It took 3 hours for my friends and I to have dinner last night. When we complained about the scattered waitstaff and length of service, he had a temper tantrum and threw the check down on the table. Although they print that the customer is "usually" right, they should really print that they don't need your business. Go to any of his father's restaurants for better service and treatment!

Pros: Food was good

Cons: Service was bad

Editorial from

R.J. and Jerrod Melman---sons of mega-restaurateur Rich Melman (Lettuce Entertain You)---work the room at their own baby, a stylish River North restaurant. Soaring, exposed ceilings and an open floor plan give the place loft appeal;…

 

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