Platinum Maid in Fairfax, VA

★☆☆☆☆
Monday - Saturday 8:00AM - 7:00 PM
  • 2300 Braddock Rd.

    Fairfax, VA 22030

    Map & Directions
  • 703-850-2763

About Platinum Maid in Fairfax, VA

Categories
  • House Cleaning

Personal Services

Personal Services
More choices in Fairfax:
Resultset_next

HOUSERVICES, L.L.C.

3800 POWELL LANE Falls Church, VA

Resultset_next

Merces Cleaning Services

10250 Latney Rd Fairfax, VA

1.0 3
Hi! Sign in to let us know how Platinum Maid in Fairfax, VA was?
Write a Review
.

Platinum Maid Service was unreliable, unaccommodating, and had very poor customer service. Not only did they not come during the scheduled time, but they also failed to notify anybody that they would be unable to come on the scheduled day at all. They were unwilling to come during my first available alternative time, which meant that I had to reschedule our tenant's move-in, and they offered no concessions for my wasted time and inconvenience.

To say that my experience with this company was poor would be an understatement. I am completely embarrassed by their lack of customer service. I would strongly recommend against using this company for any cleaning need. They should rename the company "Bronze Maid".

1
★☆☆☆☆

Platinum Maid Service was unreliable, unaccommodating, and had very poor customer service. Not only did they not come during the scheduled time, but they also failed to notify anybody that they would be unable to come on the scheduled day at all. They were unwilling to come during my first available alternative time, which meant that I had to reschedule our tenant's move-in, and they offered no concessions for my wasted time and inconvenience.

To say that my experience with this company was poor would be an understatement. I am completely embarrassed by their lack of customer service. I would strongly recommend against using this company for any cleaning need. They should rename the company "Bronze Maid".

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Awful. My wife and I bought a cleaning service for my 2 bedroom apartment. On the day of the cleaning, the lady showed up and immediately announced that it was her last day and that she hated the company. She went on like this for several minutes. I was like, um, ok, and I left to walk my dog and get out of her way. We paid for her to clean 2 bedrooms, 2 bathrooms, kitchen, living room, and small dining room and agreed to $100. An email was sent listing all of the things that this covered. She completed one bathroom and half of one bedroom and left, taking the $20 tip that was left on the table for her. Platium Maids solution was to schedule another cleaning, at full price. When I said no thank you, I'd rather not have any more of your type of people in my home, they immediately charged my credit card for not only the $100, but another $50 for a total outlay of $170 for cleaning a small bathroom and half a bedroom that would have taken me 25 minutes to do myself. I tried to have the credit card charges reversed though my bank to no avail. Avoid at all costs.

1
★☆☆☆☆

Awful. My wife and I bought a cleaning service for my 2 bedroom apartment. On the day of the cleaning, the lady showed up and immediately announced that it was her last day and that she hated the company. She went on like this for several minutes. I was like, um, ok, and I left to walk my dog and get out of her way. We paid for her to clean 2 bedrooms, 2 bathrooms, kitchen, living room, and small dining room and agreed to $100. An email was sent listing all of the things that this covered. She completed one bathroom and half of one bedroom and left, taking the $20 tip that was left on the table for her. Platium Maids solution was to schedule another cleaning, at full price. When I said no thank you, I'd rather not have any more of your type of people in my home, they immediately charged my credit card for not only the $100, but another $50 for a total outlay of $170 for cleaning a small bathroom and half a bedroom that would have taken me 25 minutes to do myself. I tried to have the credit card charges reversed though my bank to no avail. Avoid at all costs.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Avoid. Terrible service, poor work ethic and professional integrity issues with corporate management (McLean, VA). Rated "F" by Better Business Bureau.

1
★☆☆☆☆

Avoid. Terrible service, poor work ethic and professional integrity issues with corporate management (McLean, VA). Rated "F" by Better Business Bureau.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Platinum Maid in Fairfax, VA

Platinum Maid in Fairfax, VA is dedicated to providing you with the highest standards of customer care imaginable, offering maids with skills and services that surpass any Fairfax house cleaning company in existence and raises the bar for the cleaning industry across all categories.

More about Platinum Maid in Fairfax, VA

House Cleaning Fairfax, Maid Service Fairfax, Maids Fairfax

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Platinum Maid in Fairfax, VA, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review