Roto-Rooter Plumbing & Drain Service

★★★★★
  • 5572 Brecksville Road

    Cleveland, OH 44131

    Map & Directions
  • 440-247-2091

About Roto-Rooter Plumbing & Drain Service

Categories
  • Sewer Contractors
  • Excavating Contractors
  • Plumbers
Details
  • Roto Rooter
  • Sewer Main Clearing
  • Septic Tank Cleaning
  • Drain Cleaning
  • Water Heaters

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Cleveland:
Resultset_next

Alvin Bodine Constr & Plumbing

230 Bodine Rd Oneonta, AL

Resultset_next

Samples Service Inc

66090 Us Highway 231 Blountsville, AL

4.8421 38
Hi! Sign in to let us know how Roto-Rooter Plumbing & Drain Service was?
Write a Review
.

We live in Berea and recently had our sewer line backing up into our home 6-9-2014. I had been out of state because my mom suffered a heart attack and had bypass and pace maker surgery. Needless to say, having to deal with a backing up

3
★★★★★

We live in Berea and recently had our sewer line backing up into our home 6-9-2014. I had been out of state because my mom suffered a heart attack and had bypass and pace maker surgery. Needless to say, having to deal with a backing up

.

We had roto rooter out to fix our clogged kitchen sink. Very good experience. Friendly and informative service call

2
★★★★☆

We had roto rooter out to fix our clogged kitchen sink. Very good experience. Friendly and informative service call

.

What a great experience working with Roto-Rooter. I started out calling another plumber that I've used for years by leaving a message on his answering machine. After 5 hours and no response from my old plumber I called Roto-Rooter. I know they're a trusted name and felt I would be in good hands.
I wasn't wrong! The very professional plumber came soon after the call and had my problem resolved in just minutes. What a relief! Goodbye, old plumber, you've taken me for granted, it's Roto-Rooter for me from now on.

2
★★★★★

What a great experience working with Roto-Rooter. I started out calling another plumber that I've used for years by leaving a message on his answering machine. After 5 hours and no response from my old plumber I called Roto-Rooter. I know they're a trusted name and felt I would be in good hands.
I wasn't wrong! The very professional plumber came soon after the call and had my problem resolved in just minutes. What a relief! Goodbye, old plumber, you've taken me for granted, it's Roto-Rooter for me from now on.

.

Roto-Rooter Plumbers, 06/17/2011 - Contacted Roto-Rooter at 9 in the evening and they would have been out that night if it had been an emergency. They came to my place during the time they contacted me with. They were able to repair both toilets in my place. A minor rebuild and major rebuild. The work was completed in about an hour. Cost was competitive and I will definitely be contacting them for any/all future plumbing needs.

2
★★★★★

Roto-Rooter Plumbers, 06/17/2011 - Contacted Roto-Rooter at 9 in the evening and they would have been out that night if it had been an emergency. They came to my place during the time they contacted me with. They were able to repair both toilets in my place. A minor rebuild and major rebuild. The work was completed in about an hour. Cost was competitive and I will definitely be contacting them for any/all future plumbing needs.

.

Thanks Steve #3116 excellent service!!! I would definately use Roto Rooter again cutomer since 2004 and still goin.

5
★★★★★

Thanks Steve #3116 excellent service!!! I would definately use Roto Rooter again cutomer since 2004 and still goin.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Roto-Rooter Plumbing & Drain Service on 01/06/2011. I called around 3:00 PM with a clogged kitchen drain. John 2723 was at my house in less than one hour, despite the heavy snow that was falling at the time. John 2723 was very professional, knowledgeable and courteous. He removed his boots before entering my house, laid towels and mats around his work area and cleaned up when the job was done. John 2723 also had advice on what to do to prevent future clogs for every drain in the house. I would call Roto-Rooter again.

2
★★★★★

Roto-Rooter Plumbing & Drain Service on 01/06/2011. I called around 3:00 PM with a clogged kitchen drain. John 2723 was at my house in less than one hour, despite the heavy snow that was falling at the time. John 2723 was very professional, knowledgeable and courteous. He removed his boots before entering my house, laid towels and mats around his work area and cleaned up when the job was done. John 2723 also had advice on what to do to prevent future clogs for every drain in the house. I would call Roto-Rooter again.

.

Kitchen sink clogged after week of holiday cooking of potatoes, sweet potatoes and lots of other goodies. My brother-in-law tried to snake it but to no avail. John2723 came out on Friday 12/31/10 and was totally professional, non-judgmental about my poor use of the garbage disposal and full of great advice to prevent issues in the future. Thanks so much for quick and professional service, John!

2
★★★★★

Kitchen sink clogged after week of holiday cooking of potatoes, sweet potatoes and lots of other goodies. My brother-in-law tried to snake it but to no avail. John2723 came out on Friday 12/31/10 and was totally professional, non-judgmental about my poor use of the garbage disposal and full of great advice to prevent issues in the future. Thanks so much for quick and professional service, John!

.

We have used Roto-Rooter several times for our plumbing needs and for good reason, their work is excellent. We have had a garbage disposal installed, shut off valves installed, a new faucet and repair work on our toilet. Roto-Rooter does the job right and does it right the first time. The technician Joe #30-3219, has been to our house on previous calls as well and does an outstanding job. We will continue to use Roto-Rooter's services in the future and we would highly recommend them to others.

5
★★★★★

We have used Roto-Rooter several times for our plumbing needs and for good reason, their work is excellent. We have had a garbage disposal installed, shut off valves installed, a new faucet and repair work on our toilet. Roto-Rooter does the job right and does it right the first time. The technician Joe #30-3219, has been to our house on previous calls as well and does an outstanding job. We will continue to use Roto-Rooter's services in the future and we would highly recommend them to others.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

After Roto Rooter confirmed that we had two sections of sewer line that were damaged due to tree roots, Steve (3116) came to do the repair. He used an epoxy pipe patch that hardens to 15 times the strength of the original pipe. I feel very confident that his work will last for many years. The technology that Roto-Rooter has far surpasses any other plumbing company.

2
★★★★★

After Roto Rooter confirmed that we had two sections of sewer line that were damaged due to tree roots, Steve (3116) came to do the repair. He used an epoxy pipe patch that hardens to 15 times the strength of the original pipe. I feel very confident that his work will last for many years. The technology that Roto-Rooter has far surpasses any other plumbing company.

.

I called Roto Rooter to help with a shower drain that wasn't working. The night before my husband and I spent 4 hours trying to get the tub to drain. We poured chemicals down it, used a plungger, bailed water out with a bucket and even disassembled part of the drain with no results. Roto Rooter came the very next day when they promised and they even gave me a courtesy call to let me know they were on their way. My plumber Joe (#3219) was friendly, professional, and very neat. He let me know what all of my options were and answered all of my questions. He had my drain working in under 30 minutes. I would recommend Roto Rooter to anyone with plumbing problems.

2
★★★★☆

I called Roto Rooter to help with a shower drain that wasn't working. The night before my husband and I spent 4 hours trying to get the tub to drain. We poured chemicals down it, used a plungger, bailed water out with a bucket and even disassembled part of the drain with no results. Roto Rooter came the very next day when they promised and they even gave me a courtesy call to let me know they were on their way. My plumber Joe (#3219) was friendly, professional, and very neat. He let me know what all of my options were and answered all of my questions. He had my drain working in under 30 minutes. I would recommend Roto Rooter to anyone with plumbing problems.

.

We had Al #703 and Dave #2781 come and clean out our outdoor downspots. They were vvery throrough and professional! 11/16/10

2
★★★★★

We had Al #703 and Dave #2781 come and clean out our outdoor downspots. They were vvery throrough and professional! 11/16/10

.

Scott was sent to clear a kitchen sink drain. Excellent service

2
★★★★★

Scott was sent to clear a kitchen sink drain. Excellent service

.

Excellent service by Joe on a Sunday! Friendly, on-time and worked quickly. I would definitely call him again!

2
★★★★★

Excellent service by Joe on a Sunday! Friendly, on-time and worked quickly. I would definitely call him again!

.

Arrival within 1 hour of call. Al 703 and his helper went right to work water jetting the line. In less than 1 hour they had cleared the blockage and cleaned the line. No mess, no fuss, just professional service.

2
★★★★★

Arrival within 1 hour of call. Al 703 and his helper went right to work water jetting the line. In less than 1 hour they had cleared the blockage and cleaned the line. No mess, no fuss, just professional service.

.

Service was very good, job was completed on time and there were no surprises. Dan kept me informed as to county and utility issues .. . overall I am very satisfied with the job.

4
★★★★☆

Service was very good, job was completed on time and there were no surprises. Dan kept me informed as to county and utility issues .. . overall I am very satisfied with the job.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

they did a nice job and were quick so i could get on with my day

2
★★★★☆

they did a nice job and were quick so i could get on with my day

.

Al (#703) and Eric (#2418) were very efficient and helpful, were able to identify each of my problems right away and explained all my options before starting work. They were done much more quickly than I expected, and they did a great job! Thanks!

5
★★★★★

Al (#703) and Eric (#2418) were very efficient and helpful, were able to identify each of my problems right away and explained all my options before starting work. They were done much more quickly than I expected, and they did a great job! Thanks!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Bill Poe (811) did an extrordinary job servicing many areas in my house. My original call to Roto-Rooter was to address a leaking toilet and assist in the installation of a utility sink in our laundry room. Bill, my assigned plumber, was courteous, punctual, and very thorough in his work, carefully explaining all services along with their risks and costs. He took the time to show me the contrast between the parts that were originally installed in my house and the parts that he was using for the job. Roto-Rooter clearly uses high-end parts when servicing. The costs may be a bit higher than competitors but you get what you pay for and quality plumbing is something that you should definitely pay for! After finishing his first two jobs, Bill noticed that a valve was malfunctioning that supplied water to the outside of my house (garden hose). Apparently, it froze and cracked during the Winter. All it would have taken is a break in the outside valve or someone turning the outside nozzle on and my foundation would be drowning! Bill identified this risk and immediately resolved it, all during the same house call! He was well equipped with his ""hardware store on wheels"" and skilled to fix any problem that arose. He even gave me a few tips on remodeling to increase the value of my house. I also received a follow-up call a few days after my service just to see if everything was still ok. Of course, it was. If I have any other problems, I know where I'm going. Thanks, Bill!

2
★★★★★

Bill Poe (811) did an extrordinary job servicing many areas in my house. My original call to Roto-Rooter was to address a leaking toilet and assist in the installation of a utility sink in our laundry room. Bill, my assigned plumber, was courteous, punctual, and very thorough in his work, carefully explaining all services along with their risks and costs. He took the time to show me the contrast between the parts that were originally installed in my house and the parts that he was using for the job. Roto-Rooter clearly uses high-end parts when servicing. The costs may be a bit higher than competitors but you get what you pay for and quality plumbing is something that you should definitely pay for! After finishing his first two jobs, Bill noticed that a valve was malfunctioning that supplied water to the outside of my house (garden hose). Apparently, it froze and cracked during the Winter. All it would have taken is a break in the outside valve or someone turning the outside nozzle on and my foundation would be drowning! Bill identified this risk and immediately resolved it, all during the same house call! He was well equipped with his ""hardware store on wheels"" and skilled to fix any problem that arose. He even gave me a few tips on remodeling to increase the value of my house. I also received a follow-up call a few days after my service just to see if everything was still ok. Of course, it was. If I have any other problems, I know where I'm going. Thanks, Bill!

.

John (2723) was courtesy. I felt safe with him in my home. He was thorough and explained to me what he saw and what he was doing. John cleaned up after himself. I will definitely request him the next time I require a plumber. I will also feel comfortable referring him to my friends.

2
★★★★★

John (2723) was courtesy. I felt safe with him in my home. He was thorough and explained to me what he saw and what he was doing. John cleaned up after himself. I will definitely request him the next time I require a plumber. I will also feel comfortable referring him to my friends.

Pros: courtesy, neatness, thorough

.

Roto-Rooter sent Scott out to my house to take a look at my clogged drain. He explained the problem to me, and explained what he was doing throughout the entire process. He was very helpful, pleasant and honest. I was a bit suprised by the price, but with their warranty, hopefully you get what you pay for. And if there is any problem, they will come out any hour of the day and night for free (within 6 months). Thank you Roto-Rooter.
Shawn in Parma

5
★★★★★

Roto-Rooter sent Scott out to my house to take a look at my clogged drain. He explained the problem to me, and explained what he was doing throughout the entire process. He was very helpful, pleasant and honest. I was a bit suprised by the price, but with their warranty, hopefully you get what you pay for. And if there is any problem, they will come out any hour of the day and night for free (within 6 months). Thank you Roto-Rooter.
Shawn in Parma

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Roto-Rooter was fantastic! I called them on a Saturday to fix a leak in my shower, and within 4 hours, the problem was completely fixed with no lingering issues!!

5
★★★★★

Roto-Rooter was fantastic! I called them on a Saturday to fix a leak in my shower, and within 4 hours, the problem was completely fixed with no lingering issues!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

we were very happy with our experience with the plumber sent he was very helpfull and fast

2
★★★★★

we were very happy with our experience with the plumber sent he was very helpfull and fast

.

We had our gas shut off after the gas company found a very small leak in our pipes. Roto-Rooter came out super fast and we were able to have our gas turned back on the same day. The repairman also pointed out some issues in our pipes that might be problems in the future, which we appreciated so that we could take care of them before they become emergencies.

2
★★★★☆

We had our gas shut off after the gas company found a very small leak in our pipes. Roto-Rooter came out super fast and we were able to have our gas turned back on the same day. The repairman also pointed out some issues in our pipes that might be problems in the future, which we appreciated so that we could take care of them before they become emergencies.

Pros: Arrived quickly, properly finished work

.

Our toilet was leaking large amounts of water into the basement every time it was flushed. Jason from Roto Rooter came and replaced our toilet and other parts. He told us the problem was the floor had settled around our toilet and used spare parts of wood lying around our garage to build up the area. how creative! He gave us discounts and his work cell number in case we had any questions or concerns about his work. Thanks Roto Rooter.

2
★★★★★

Our toilet was leaking large amounts of water into the basement every time it was flushed. Jason from Roto Rooter came and replaced our toilet and other parts. He told us the problem was the floor had settled around our toilet and used spare parts of wood lying around our garage to build up the area. how creative! He gave us discounts and his work cell number in case we had any questions or concerns about his work. Thanks Roto Rooter.

.

My renter was having problems with sewer back-up in the tub when she washed clothes. I called Roto Rooter and AJ came, snaked the drain by the washing machine and snaked the sink. He recommended that a camera was needed to see the blockage. He contacted his Supervisor Larry who came out and checked out the siutation with the camera. I could not get to my house that day because my car battery was dead, so AJ came out to me! What Service! I am still wating to have the problem completely resolved, but this is because I am waiting for the City to come and locate my Main Line Clean Out....I am still wating for them. AJ even stopped by yesterday on his day off to check on the situation! Thank you Roto Rooter!

2
★★★★★

My renter was having problems with sewer back-up in the tub when she washed clothes. I called Roto Rooter and AJ came, snaked the drain by the washing machine and snaked the sink. He recommended that a camera was needed to see the blockage. He contacted his Supervisor Larry who came out and checked out the siutation with the camera. I could not get to my house that day because my car battery was dead, so AJ came out to me! What Service! I am still wating to have the problem completely resolved, but this is because I am waiting for the City to come and locate my Main Line Clean Out....I am still wating for them. AJ even stopped by yesterday on his day off to check on the situation! Thank you Roto Rooter!

Pros: Great Service!

.

The person who made the appointment was awesome, she wanted to fit me in the same day. The plumber sent was a master plumber who was very kind and knowledgeable. The only drawback was the price, but even that was made easier with the internet coupon I was able to print. Thank you, I will definitely call again
Christine FIshman

2
★★★★★

The person who made the appointment was awesome, she wanted to fit me in the same day. The plumber sent was a master plumber who was very kind and knowledgeable. The only drawback was the price, but even that was made easier with the internet coupon I was able to print. Thank you, I will definitely call again
Christine FIshman

Pros: Awesome service

Cons: price

.

Calling in a plumber is never an experiance one looks forward to, but I'm glad that Scott responded to our SOS. I called Roto-rooter at 7:30am and Scott arrived by 8:00. He determined that our main waste line was clogged outside the house and that there was no clean-out to access the line. Undeterred by the rain, Scott dug down to to the clay line, spending most of the time lying on his stomach to reach down into the hole. After popping an opening in the line, he was able to snake the drain clear. He then did a very professional job installing a clean-out, and refilling the excavation. I would recommend Scott, and Roto-Rooter without reservation!

2
★★★★★

Calling in a plumber is never an experiance one looks forward to, but I'm glad that Scott responded to our SOS. I called Roto-rooter at 7:30am and Scott arrived by 8:00. He determined that our main waste line was clogged outside the house and that there was no clean-out to access the line. Undeterred by the rain, Scott dug down to to the clay line, spending most of the time lying on his stomach to reach down into the hole. After popping an opening in the line, he was able to snake the drain clear. He then did a very professional job installing a clean-out, and refilling the excavation. I would recommend Scott, and Roto-Rooter without reservation!

Pros: Fast Responce & Dedicated, Professional Technicians

Cons: None I experianced!

.

After countless problems with our plumbing, we finally had to have our sewer line dug up and replaced. It was a big job that we were definitely not looking forward to. However, Roto-Rooter did an excellent job as usual. We were amazed by the wonderful service, their attention to time & detail and their professionalism. My many thanks to Scott and crew for their fine work and to Steve K. for answering our countless questions.

2
★★★★★

After countless problems with our plumbing, we finally had to have our sewer line dug up and replaced. It was a big job that we were definitely not looking forward to. However, Roto-Rooter did an excellent job as usual. We were amazed by the wonderful service, their attention to time & detail and their professionalism. My many thanks to Scott and crew for their fine work and to Steve K. for answering our countless questions.

Pros: Excellent work

.

10/9/09 Had a very positive experience with Roto-Rooter. technichian arrived promptly and quickly, and assessed our problem for free.He was very courteous and professional, and will be returning tomorrow, first thing in the morning to install our new hot water tank.

2
★★★★★

10/9/09 Had a very positive experience with Roto-Rooter. technichian arrived promptly and quickly, and assessed our problem for free.He was very courteous and professional, and will be returning tomorrow, first thing in the morning to install our new hot water tank.

Pros: no overtime rates, open 24/7, free service call, competitivi

Cons: None so far!

.

Excellent service...explained problem & how to avoid in the future.

2
★★★★★

Excellent service...explained problem & how to avoid in the future.

Pros: Quick & Efficient

Cons: NA

.

We called them on a Saturday morning and within an hour, they were there! They were friendly and efficient! We would definitely choose them next time and refer them to people as well!

2
★★★★☆

We called them on a Saturday morning and within an hour, they were there! They were friendly and efficient! We would definitely choose them next time and refer them to people as well!

Pros: Great prices

.

Derek corrected the problem quickly and was very professional. Online scheduling of service was quick and convenient

2
★★★★★

Derek corrected the problem quickly and was very professional. Online scheduling of service was quick and convenient

.

The plumbers were very prompt and professional. They took care of the problem quickly and efficiency. They were also friendly to my dog!

2
★★★★☆

The plumbers were very prompt and professional. They took care of the problem quickly and efficiency. They were also friendly to my dog!

Pros: Knowledgable staff

Cons: A little expensive

.

I called Roto Rooter at 6:45 pm and AJ the service technician arrived within an hour. He went right to work , diagnosed and solved the issue promptly; was out the door within 30 minutes of arrival. He gave me practical advice for future issues. AJ was coureous, friendly and efficient. I will reccommend Roto Rooter to friends and family.

2
★★★★★

I called Roto Rooter at 6:45 pm and AJ the service technician arrived within an hour. He went right to work , diagnosed and solved the issue promptly; was out the door within 30 minutes of arrival. He gave me practical advice for future issues. AJ was coureous, friendly and efficient. I will reccommend Roto Rooter to friends and family.

Pros: prompt and efficient service

.

I made a request on Aug6th online and they call 8am on Aug7th to confirm they were there by 830am on the 7th. Larry the technician was great he gave us pointer ans advice on drain maintenance as well as fixed our drain fast and it was affordable. Thanks to larry and rotor rooter they stand by their word

2
★★★★★

I made a request on Aug6th online and they call 8am on Aug7th to confirm they were there by 830am on the 7th. Larry the technician was great he gave us pointer ans advice on drain maintenance as well as fixed our drain fast and it was affordable. Thanks to larry and rotor rooter they stand by their word

Pros: fast service

.

Roto-Rotor is a very professional company that respects you and your home. From the first call they were very professional. They call 30 minutes before they come out. The job took a little longer than expected but he said that they stay until the job is done right! That gave me a lot of confidence. Very clean and efficient way of doing work. Keep it up!

2
★★★★★

Roto-Rotor is a very professional company that respects you and your home. From the first call they were very professional. They call 30 minutes before they come out. The job took a little longer than expected but he said that they stay until the job is done right! That gave me a lot of confidence. Very clean and efficient way of doing work. Keep it up!

Pros: Upfront cost, job complete no matter how long it takes

.

He showed up within one hour. He was so professional and kind. He did a great job on my trap.

2
★★★★★

He showed up within one hour. He was so professional and kind. He did a great job on my trap.

Pros: best and fast

Cons: expensive

.

From the minute I called and spoke to the dispatcher, to the technician who came out to diagnose my issue, through to Larry (1241) the Field Supervisor who came with acamera and set me up for a sanitary sewer replacement, my experience was excellent. The excavators that Larry lined up were phenomenal - dancing under and around my large tree and extensive flower beds, resulting in a lot less collateral damage than I have seen on other folks properties that used other companies. And, to top it off, almost 10% of the quoted job cost was refunded as the job was done in a 1.5 days rather than 2 full days. I hope I never have a need again, but if I do, I know who I am calling - Roto-Rooter!

2
★★★★★

From the minute I called and spoke to the dispatcher, to the technician who came out to diagnose my issue, through to Larry (1241) the Field Supervisor who came with acamera and set me up for a sanitary sewer replacement, my experience was excellent. The excavators that Larry lined up were phenomenal - dancing under and around my large tree and extensive flower beds, resulting in a lot less collateral damage than I have seen on other folks properties that used other companies. And, to top it off, almost 10% of the quoted job cost was refunded as the job was done in a 1.5 days rather than 2 full days. I hope I never have a need again, but if I do, I know who I am calling - Roto-Rooter!

Pros: Customer Service/Satisfaction

Wait, you're the expert.

If you've been to or used Roto-Rooter Plumbing & Drain Service, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review