Roto-Rooter Plumbing & Drain Service

★★★☆☆
  • 5677 South Transit Road, #284

    Lockport, NY 14094

    Map & Directions
  • 716-773-2255

About Roto-Rooter Plumbing & Drain Service

Categories
  • Sewer Contractors
  • Excavating Contractors
  • Plumbers
Details
  • Roto Rooter
  • Sewer Main Clearing
  • Septic Tank Cleaning
  • Drain Cleaning
  • Water Heaters

Home Construction & Remodeling

Home Construction & Remodeling
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The so-called plumbers lied to us and tried to get us to install a new sewer line to the street for over $3000 when the problem was simply tree roots. We paid $800 for the technician--who was hung over, by the way--to use a snake (without an auger or blades!) and then use water jetting, which our regular plumber said was for restaurants to eliminate grease build up and was unnecessary for tree roots. We notified the management about this situation, but they never returned our calls. Buyer beware!!!

0
★☆☆☆☆

The so-called plumbers lied to us and tried to get us to install a new sewer line to the street for over $3000 when the problem was simply tree roots. We paid $800 for the technician--who was hung over, by the way--to use a snake (without an auger or blades!) and then use water jetting, which our regular plumber said was for restaurants to eliminate grease build up and was unnecessary for tree roots. We notified the management about this situation, but they never returned our calls. Buyer beware!!!

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Discovered our main drain/sewage line was plugged with roots growing from trees in our yard. The service that day was guaranteed for six months and we had an additional treatment added to make sure the roots would not grow back through the pipes for up to a year! We are so thankful to be able to use water in our house again without the basement flooding! As a graduate student, finances are tight, so it is hard to have to pay for this service, but it was absolutely necessary, and considering our problem was fixed so quickly, each cent was worth it!

2
★★★★☆

Discovered our main drain/sewage line was plugged with roots growing from trees in our yard. The service that day was guaranteed for six months and we had an additional treatment added to make sure the roots would not grow back through the pipes for up to a year! We are so thankful to be able to use water in our house again without the basement flooding! As a graduate student, finances are tight, so it is hard to have to pay for this service, but it was absolutely necessary, and considering our problem was fixed so quickly, each cent was worth it!

Pros: fast, quick, fixed

Cons: somewhat pricey for those on a budget

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We contacted Roto-Rooter on a Sunday evening due to a sewer issue we were having and they were busy but we scheduled a time. They were not able to meet the time they specified but they called us in a timely manner to reschedule. We rescheduled for Monday morning. Bob W arrived in the time frame we scheduled and was very courtous and knowledgable. He resolved our problem efficently and made some recommendations. We would recommend Roto-Rooter.

2
★★★★☆

We contacted Roto-Rooter on a Sunday evening due to a sewer issue we were having and they were busy but we scheduled a time. They were not able to meet the time they specified but they called us in a timely manner to reschedule. We rescheduled for Monday morning. Bob W arrived in the time frame we scheduled and was very courtous and knowledgable. He resolved our problem efficently and made some recommendations. We would recommend Roto-Rooter.

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