Roto-Rooter Plumbing & Drain Service

★★★★★
  • 3221 Southwestern Boulevard, #262

    Orchard Park, NY 14127

    Map & Directions
  • 716-773-2255

About Roto-Rooter Plumbing & Drain Service

Categories
  • Sewer Contractors
  • Excavating Contractors
  • Plumbers
Details
  • Roto Rooter
  • Sewer Main Clearing
  • Septic Tank Cleaning
  • Drain Cleaning
  • Water Heaters

Home Construction & Remodeling

Home Construction & Remodeling
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I've always received excellent customer service with fast, friendly, professional technicians. Sometimes I wonder if I'm paying too much, but the service has outweighed the majority of this concern.

2
★★★★☆

I've always received excellent customer service with fast, friendly, professional technicians. Sometimes I wonder if I'm paying too much, but the service has outweighed the majority of this concern.

.

The techicians explained the problem and promptly fixed it.

2
★★★★★

The techicians explained the problem and promptly fixed it.

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customer service rep was friendly and efficient. the service technician anthony was very knowledgeable and helpful.

2
★★★★★

customer service rep was friendly and efficient. the service technician anthony was very knowledgeable and helpful.

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i was so happy with the service i received. the free estimate provided let me decide in advance to have the work done. they were exact to the penny. polite, professional, and affordable. i would tell anyone to call. and no extra charge for evening/weekend. what a relief!

2
★★★★★

i was so happy with the service i received. the free estimate provided let me decide in advance to have the work done. they were exact to the penny. polite, professional, and affordable. i would tell anyone to call. and no extra charge for evening/weekend. what a relief!

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Roto Rooter came to my house on the 17th and 18th of August, they were both very friendly and outgoing. They explained the problem to me in very simple terms and even put on a smile and a laugh. They were very clean, didnt leave any dirt in my house and cleaned up after themselves. After discussing what was wrong they got to work and after they were finished they walked through and showed me what they did and how they did it. They broke down the prices which were very reasonable and even offered me a new sink for my bathroom for a cheap price. They made sure to let me know that I can call them if I have any problems with what they accomplished! I would recommend roto rooter for all your plumbing needs!

2
★★★★★

Roto Rooter came to my house on the 17th and 18th of August, they were both very friendly and outgoing. They explained the problem to me in very simple terms and even put on a smile and a laugh. They were very clean, didnt leave any dirt in my house and cleaned up after themselves. After discussing what was wrong they got to work and after they were finished they walked through and showed me what they did and how they did it. They broke down the prices which were very reasonable and even offered me a new sink for my bathroom for a cheap price. They made sure to let me know that I can call them if I have any problems with what they accomplished! I would recommend roto rooter for all your plumbing needs!

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They arrived and fixed the problem within the same day of calling. The plumber was very friendly and gave helpful tips on how to avoid potential problems in the future. Highly recommended!

2
★★★★★

They arrived and fixed the problem within the same day of calling. The plumber was very friendly and gave helpful tips on how to avoid potential problems in the future. Highly recommended!

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On June 6 after 4" of rain my basement drain, was bubbling over with sewer water. I contacted Roto-rooter at 7:10 a.m. and they were able to come to my rescue within 2 hours. It was tree roots clogging an outside drain but Jim B. was able to fix my problem and offered suggestions for the future. I've had basement flooding problems before and have called Roto-rooter several times. Each time they arrived within the scheduled appointment time, were courteous and helpful. Would highly recommend them to anyone who needs a plumber!

5
★★★★★

On June 6 after 4" of rain my basement drain, was bubbling over with sewer water. I contacted Roto-rooter at 7:10 a.m. and they were able to come to my rescue within 2 hours. It was tree roots clogging an outside drain but Jim B. was able to fix my problem and offered suggestions for the future. I've had basement flooding problems before and have called Roto-rooter several times. Each time they arrived within the scheduled appointment time, were courteous and helpful. Would highly recommend them to anyone who needs a plumber!

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I have had sewer problems for a long time and the previous plumber has always given me the run around. John Dunn came out today and did a wonderful job. I will recommend roto rooter to my friends and family.
Katy B

5
★★★★★

I have had sewer problems for a long time and the previous plumber has always given me the run around. John Dunn came out today and did a wonderful job. I will recommend roto rooter to my friends and family.
Katy B

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Serviceman Brian arrived promptly on Friday evening 7.30 pm March 12th 2010 and checked out the problem. He was back at the crack of dawn with an new pump and went togreat lengths to make sure the system and down spouts were in order before he left. great work and rapid response.

2
★★★★★

Serviceman Brian arrived promptly on Friday evening 7.30 pm March 12th 2010 and checked out the problem. He was back at the crack of dawn with an new pump and went togreat lengths to make sure the system and down spouts were in order before he left. great work and rapid response.

Pros: Super service

Cons: Did not know about them before

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Tech Bob Warham extremely professional and helpful. Was able to clear my main drain when a junior tech could not.

2
★★★★★

Tech Bob Warham extremely professional and helpful. Was able to clear my main drain when a junior tech could not.

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On Feb 27th while having a party at home with 15 guest our main drain got clogged. A guest went into my basement to have a smoke and noticed the utility sink overflowing. I went into basement and was really upset with what I saw. Water water everywhere, of course the first thing i did was grab the plunger, I started plunging like a mad man making mashed potatoes for a million people but to no avail. I went upstairs and told my wife that we needed a plumber and that guest need not to use the toilet which would have made matters worse. I called a local plumber with 24 hr service after 15 minutes on the phone with them and explaining that i was having a get together with 15 people and that we needed to have the toilet I was told it would be 2 to 3 hrs before they could send a man out. I was pretty pissed with being on phone for a long time with no satisfaction when a guest yelled out "call Roto-Rooter!" .....so I did. After speaking with a operator for Roto-Rooter he told me 45 minutes a man would be out to the house and 45 minutes later a man showed up to get the line unclogged yah!!!!! He was very professional and had the line cleared out within 20 minutes. After checking line with water and toilet flushes he assured me every thing was running fine and that a man would be out later this week to check line with a camera to ensure the line was totaly unclogged. What satisfaction!! I was really pleased with the job done. If you have a plumbing problem big or small at anytime of the day or night I would highly advise calling Roto-Rooter for promt service and satisfaction. Thank You RotoRooter tech Steve tech number 646 great job!!

5
★★★★★

On Feb 27th while having a party at home with 15 guest our main drain got clogged. A guest went into my basement to have a smoke and noticed the utility sink overflowing. I went into basement and was really upset with what I saw. Water water everywhere, of course the first thing i did was grab the plunger, I started plunging like a mad man making mashed potatoes for a million people but to no avail. I went upstairs and told my wife that we needed a plumber and that guest need not to use the toilet which would have made matters worse. I called a local plumber with 24 hr service after 15 minutes on the phone with them and explaining that i was having a get together with 15 people and that we needed to have the toilet I was told it would be 2 to 3 hrs before they could send a man out. I was pretty pissed with being on phone for a long time with no satisfaction when a guest yelled out "call Roto-Rooter!" .....so I did. After speaking with a operator for Roto-Rooter he told me 45 minutes a man would be out to the house and 45 minutes later a man showed up to get the line unclogged yah!!!!! He was very professional and had the line cleared out within 20 minutes. After checking line with water and toilet flushes he assured me every thing was running fine and that a man would be out later this week to check line with a camera to ensure the line was totaly unclogged. What satisfaction!! I was really pleased with the job done. If you have a plumbing problem big or small at anytime of the day or night I would highly advise calling Roto-Rooter for promt service and satisfaction. Thank You RotoRooter tech Steve tech number 646 great job!!

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was very happy with the fact that they were at my house resolving the problem within 1 hour on a sunday afternoon; there was no additional cost for weekend appt.; the tech was very friendly and explained everything; i would definately use them again

2
★★★★★

was very happy with the fact that they were at my house resolving the problem within 1 hour on a sunday afternoon; there was no additional cost for weekend appt.; the tech was very friendly and explained everything; i would definately use them again

Pros: quick service

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I happened to be off work on this day and called to see if I could have my plumbing problem taken care of. Roto-Rooter had a technician out to my house on time, within an hour. Once the tech Bob had an understanding of my problem with the wash tub drain he went right to work and did a great job. He was nice enough to answer all my questions and offered solutions to avoid this drain getting backed-up again. Also gladly accepted my online coupon and cleaned up the job site. What more could ya ask for?

2
★★★★★

I happened to be off work on this day and called to see if I could have my plumbing problem taken care of. Roto-Rooter had a technician out to my house on time, within an hour. Once the tech Bob had an understanding of my problem with the wash tub drain he went right to work and did a great job. He was nice enough to answer all my questions and offered solutions to avoid this drain getting backed-up again. Also gladly accepted my online coupon and cleaned up the job site. What more could ya ask for?

Pros: Fast service

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