Roto-Rooter Plumbing & Drain Service

★★★★★
Call Roto-Rooter today for all your plumbing needs
  • 931 West 75th Street, Suite #137

    Naperville, IL 60565

    Map & Directions
  • 630-378-9734

Home Construction & Remodeling

Home Construction & Remodeling
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On Father's Day I noticed water on my basement floor...yikes! One of the 15-year old water heaters was leaking. I called Sears and they gave me an estimate over the phone and could do the work same day.
I called Roto Rooter. They wouldn't give me a phone estimate but would come to the house within 2 hours and give a free estimate. So I said sure.
On time, clean, and very professional, the technician arrived. He gave me an estimate after taking a look at both heaters. He could have told me the both needed replacing, but he showed me how just one was leaking.
His estimate was about $50 higher than Sears. Fifty bucks is a lot to spend if I didn't have to. Then the Roto Rooter guy asked - did Sears' quote include this and that...I wasn't sure so I called Sears back. In fact NO, Sears gave me a quote just for the heater, not the connections, etc.
So in the end, Roto Rooter was less expensive!
The tech worked all afternoon. He cleaned up. Showed me what he'd done. Made it a painless process.
Roto Rooter doesn't haul away the old heater - which Sears would do for $10. But my Roto tech took the old heater upstairs for me and suggested I put it on the curb saying scrap guys snap these things up. Sure enough, it was gone within hours!
Thanks Roto Rooter. I highly recommend your services.

2
★★★★★

On Father's Day I noticed water on my basement floor...yikes! One of the 15-year old water heaters was leaking. I called Sears and they gave me an estimate over the phone and could do the work same day.
I called Roto Rooter. They wouldn't give me a phone estimate but would come to the house within 2 hours and give a free estimate. So I said sure.
On time, clean, and very professional, the technician arrived. He gave me an estimate after taking a look at both heaters. He could have told me the both needed replacing, but he showed me how just one was leaking.
His estimate was about $50 higher than Sears. Fifty bucks is a lot to spend if I didn't have to. Then the Roto Rooter guy asked - did Sears' quote include this and that...I wasn't sure so I called Sears back. In fact NO, Sears gave me a quote just for the heater, not the connections, etc.
So in the end, Roto Rooter was less expensive!
The tech worked all afternoon. He cleaned up. Showed me what he'd done. Made it a painless process.
Roto Rooter doesn't haul away the old heater - which Sears would do for $10. But my Roto tech took the old heater upstairs for me and suggested I put it on the curb saying scrap guys snap these things up. Sure enough, it was gone within hours!
Thanks Roto Rooter. I highly recommend your services.

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I had the best Roto-Rooter experience. I was concerned about sewage backing up into my bath tub. The plumber, Mel 2708 was so helpful in clearing the blockage and thoroughly explained the problem. i would definitely use this service again... and would even request the same plumber. Thanks Roto-Rooter!!!

2
★★★★★

I had the best Roto-Rooter experience. I was concerned about sewage backing up into my bath tub. The plumber, Mel 2708 was so helpful in clearing the blockage and thoroughly explained the problem. i would definitely use this service again... and would even request the same plumber. Thanks Roto-Rooter!!!

.

This is our first time using this company. We had a kitchen link backup that overflowed in our laundy room - what a mess!
We contacted Roto-Rooter the next morning, and someone was out to us within the hour!
Bill was very professional, quick, yet thorough! Will definitely use their services again if necessary (no offense, but I hope we won't have to).

2
★★★★☆

This is our first time using this company. We had a kitchen link backup that overflowed in our laundy room - what a mess!
We contacted Roto-Rooter the next morning, and someone was out to us within the hour!
Bill was very professional, quick, yet thorough! Will definitely use their services again if necessary (no offense, but I hope we won't have to).

.

Bill 2986 did a great job. He was very professional and helped with all my questions. Living in Naperville, there were many choices. The next time I need a plumber, I'll definitely call again!

2
★★★★★

Bill 2986 did a great job. He was very professional and helped with all my questions. Living in Naperville, there were many choices. The next time I need a plumber, I'll definitely call again!

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Bill S., 75th St. Naperville's friendly Roto plumber, helped turn a bad Thanksgiving into a a good one by quickly and professionally clearing a badly plugged kitchen drain.

The service was expertly performed and timely

Can't recommend these folks highly enough.

2
★★★★★

Bill S., 75th St. Naperville's friendly Roto plumber, helped turn a bad Thanksgiving into a a good one by quickly and professionally clearing a badly plugged kitchen drain.

The service was expertly performed and timely

Can't recommend these folks highly enough.

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With water flowing all over the floor from a clogged drain, we called Roto-rooter in Naperville. Mark showed up right away and quickly solved the problem. He was fast, efficient, friendly and professional. I would use them again any time.

2
★★★★★

With water flowing all over the floor from a clogged drain, we called Roto-rooter in Naperville. Mark showed up right away and quickly solved the problem. He was fast, efficient, friendly and professional. I would use them again any time.

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Excellent Service and most helpful.

2
★★★★★

Excellent Service and most helpful.

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We called Roto-Rooter due to a sewage back-up that was causing sewage (as well as lizards!) to start coming up from our shower drain in the basement bathroom! It was very unsettling, especially since it was discovered at around 11:00 p.m, but we called Roto-Rooter and they were able to send two workers first thing in the morning. They were kind, friendly and were able to fix the problem quickly and efficiently. They even cleaned up the mess which was a great help to me (because I was not about to pick up lizards from the shower floor). Highly recommended!

2
★★★★★

We called Roto-Rooter due to a sewage back-up that was causing sewage (as well as lizards!) to start coming up from our shower drain in the basement bathroom! It was very unsettling, especially since it was discovered at around 11:00 p.m, but we called Roto-Rooter and they were able to send two workers first thing in the morning. They were kind, friendly and were able to fix the problem quickly and efficiently. They even cleaned up the mess which was a great help to me (because I was not about to pick up lizards from the shower floor). Highly recommended!

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We needed to call Roto-Rooter because we were having water come up the drain in our laundry room. My husband called Friday morning and they were able to send someone out by 5:00 pm that evening. The plumber came out from Naperville and had the problem fixed within the hour. Mark was courteous and took the time to answer all of our questions. We were very pleased with the service that was provided!

2
★★★★★

We needed to call Roto-Rooter because we were having water come up the drain in our laundry room. My husband called Friday morning and they were able to send someone out by 5:00 pm that evening. The plumber came out from Naperville and had the problem fixed within the hour. Mark was courteous and took the time to answer all of our questions. We were very pleased with the service that was provided!

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The plumber from Roto-Rooter Naperville was courteous and knowledgeable. My problem was fixed quickly and completely.

2
★★★★★

The plumber from Roto-Rooter Naperville was courteous and knowledgeable. My problem was fixed quickly and completely.

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Great job They were at the house super fast. I woke up to an inch of water in my bathroom and they were immediately. They explained everything to me. As a single mom they were patient and kind.

2
★★★★★

Great job They were at the house super fast. I woke up to an inch of water in my bathroom and they were immediately. They explained everything to me. As a single mom they were patient and kind.

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I was in a panic as my dishwasher was backing up into my sink and then both sides of the sink wouldn't drain. After the 3 bottles of an over the counter remedy, you tube searching for about an hour...I checked the p-traps, tried a plunger and still no movement.

I then came to the realization that this problem needed a professional. So I went with the brand name...and you know what, reputation is underestimated.

I was completely happy with the speed in which a technician came out and his advice on what NOT to put down the disposal. Thanks Jack!

Peace of mind is priceless. I would recommend in a heartbeat.

2
★★★★★

I was in a panic as my dishwasher was backing up into my sink and then both sides of the sink wouldn't drain. After the 3 bottles of an over the counter remedy, you tube searching for about an hour...I checked the p-traps, tried a plunger and still no movement.

I then came to the realization that this problem needed a professional. So I went with the brand name...and you know what, reputation is underestimated.

I was completely happy with the speed in which a technician came out and his advice on what NOT to put down the disposal. Thanks Jack!

Peace of mind is priceless. I would recommend in a heartbeat.

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I had a problem with my toilet where it wouldn't flush anymore. They arrived within a few minutes of the start of the window and got the job done. The only reason I didn't give them 5 stars is because I told them I had a coupon; they forgot to ask for it and I forgot to give it to them. Oh well -- at least the problem was solved. I would recommend them even though it was rather expensive.

2
★★★★☆

I had a problem with my toilet where it wouldn't flush anymore. They arrived within a few minutes of the start of the window and got the job done. The only reason I didn't give them 5 stars is because I told them I had a coupon; they forgot to ask for it and I forgot to give it to them. Oh well -- at least the problem was solved. I would recommend them even though it was rather expensive.

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I needed a plumber for our Naperville townhome to fix a clogged sewer. Mark arrived within the hour and took care of our problem. He got the job done, was neat, courteious and professional. I would recommend Roto-Rooter to family and friends.

2
★★★★★

I needed a plumber for our Naperville townhome to fix a clogged sewer. Mark arrived within the hour and took care of our problem. He got the job done, was neat, courteious and professional. I would recommend Roto-Rooter to family and friends.

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We learned the hard way about what happens when tree roots clog up the sewer line. It's just not something we often think about when we flush the toilet or do the laundry. After having Joe from Roto-rooter come out to unclog our line, he recommended that we have a guy come out to run a scope through to see if there is any further trouble. Mark D. came out the very next day and, in under 15 minutes, had made a video of the entire line. He was very professional and thoroughly explained what our options are, based on what he found. We would definitely recommend Roto-rooter to our friends & family.

2
★★★★★

We learned the hard way about what happens when tree roots clog up the sewer line. It's just not something we often think about when we flush the toilet or do the laundry. After having Joe from Roto-rooter come out to unclog our line, he recommended that we have a guy come out to run a scope through to see if there is any further trouble. Mark D. came out the very next day and, in under 15 minutes, had made a video of the entire line. He was very professional and thoroughly explained what our options are, based on what he found. We would definitely recommend Roto-rooter to our friends & family.

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Our plumber Ken from Naperville came out within an hour of our call. The sewer was cleared in 1/2 hour yet he stayed with us for over an hour to make sure everything was clear and running fine. Ken went above and beyond his duties to make sure we were free of any other problems before he left. Job well done!!

2
★★★★★

Our plumber Ken from Naperville came out within an hour of our call. The sewer was cleared in 1/2 hour yet he stayed with us for over an hour to make sure everything was clear and running fine. Ken went above and beyond his duties to make sure we were free of any other problems before he left. Job well done!!

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We have just moved into a new home and discovered one morning our sink was filled with water while using our dishwasher. Also, our grabage disposal was backing up water into the sink just beside it. We called up Roto-Rooter and someone came out about 2 hours later. Our plumber was courteous and diligent. After clearing the pipes, he attempted to flush things through 3 times to make sure the blockage was gone. We've used plumbers in our past home and were always satisfied, but after having the help of Roto-Rooter we see how their service is even better!

2
★★★★☆

We have just moved into a new home and discovered one morning our sink was filled with water while using our dishwasher. Also, our grabage disposal was backing up water into the sink just beside it. We called up Roto-Rooter and someone came out about 2 hours later. Our plumber was courteous and diligent. After clearing the pipes, he attempted to flush things through 3 times to make sure the blockage was gone. We've used plumbers in our past home and were always satisfied, but after having the help of Roto-Rooter we see how their service is even better!

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Our sewer was backed up on the Saturday night of Easter weekend, and Roto-Rooter in Naperville was able to get a plumber to us within an hour. The plumber, was very knowledgeable, professional and friendly. Even though the job took more time than we originally thought, the plumber was patient and stuck with it until he was sure the problem was fixed. Also, we weren't charged more for the extra time he was here. I would highly recommend Roto-Rooter for your plumbing needs.

2
★★★★★

Our sewer was backed up on the Saturday night of Easter weekend, and Roto-Rooter in Naperville was able to get a plumber to us within an hour. The plumber, was very knowledgeable, professional and friendly. Even though the job took more time than we originally thought, the plumber was patient and stuck with it until he was sure the problem was fixed. Also, we weren't charged more for the extra time he was here. I would highly recommend Roto-Rooter for your plumbing needs.

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My parents, who are senior citizens, had a problem with their basement drains backing up. They called Roto-Rooter in Naperville and were very pleased with their experience.

2
★★★★★

My parents, who are senior citizens, had a problem with their basement drains backing up. They called Roto-Rooter in Naperville and were very pleased with their experience.

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We recently called the Naperville Roto Rooter plumbers for a problem with our sewer line. Mark Dennis #2976, Jason, and the rest of the staff who came out were professional, courteous, and well-informed. They first came out on a Sunday within 2 hours of our call. Mark was very thorough in his explanation of our options. Based on our experience, if we need plumbing work done again, we would be happy to have Mark and his team do the work.

2
★★★★★

We recently called the Naperville Roto Rooter plumbers for a problem with our sewer line. Mark Dennis #2976, Jason, and the rest of the staff who came out were professional, courteous, and well-informed. They first came out on a Sunday within 2 hours of our call. Mark was very thorough in his explanation of our options. Based on our experience, if we need plumbing work done again, we would be happy to have Mark and his team do the work.

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When you find your sewer line has backed up in your basement in the middle of the afternoon, you just want it to be fixed & fast. And this is what Roto-Rooter delivered. They sent a technician, Joe, within an hour who got to work quickly & had me laughing through this awful mess. Thanks for your sense of humor, Joe, & for taking the time to explain everything you were doing. My afternoon ended much better than it began because of your professional service.

2
★★★★★

When you find your sewer line has backed up in your basement in the middle of the afternoon, you just want it to be fixed & fast. And this is what Roto-Rooter delivered. They sent a technician, Joe, within an hour who got to work quickly & had me laughing through this awful mess. Thanks for your sense of humor, Joe, & for taking the time to explain everything you were doing. My afternoon ended much better than it began because of your professional service.

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Called in Naperville Roto-Rooter for our recent sumppump problem. Joe was very knowledgable and new what needed to be done without any hesitation which provided me comfort! He also explained why it had failed and now what our better options were! Since Joe did an excellent job, now, we have a piece of mind!

2
★★★★★

Called in Naperville Roto-Rooter for our recent sumppump problem. Joe was very knowledgable and new what needed to be done without any hesitation which provided me comfort! He also explained why it had failed and now what our better options were! Since Joe did an excellent job, now, we have a piece of mind!

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We had a plumbing problem with our kitchen sink and called Roto-Rooter. They came in and fixed the problem with an hour. If you need dependable service quick call Roto-Rooter. I was charged $229 for this service and I am not sure if that is the market rate for an hour of plumbing service as I have never had to deal with this before. I was satified at the end of the job.

4
★★★★☆

We had a plumbing problem with our kitchen sink and called Roto-Rooter. They came in and fixed the problem with an hour. If you need dependable service quick call Roto-Rooter. I was charged $229 for this service and I am not sure if that is the market rate for an hour of plumbing service as I have never had to deal with this before. I was satified at the end of the job.

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We gave Roto Rooter a call after we got water in our basement and they sent Mark out to our house within two hours. He was professional, informative and friendly. He told us what was going on with our drainage system and resolved the matter in about an hour. He even offered advice for future maintenance that we can do ourselves to prevent this problem from reoccurring. All around a very positive experience!

2
★★★★★

We gave Roto Rooter a call after we got water in our basement and they sent Mark out to our house within two hours. He was professional, informative and friendly. He told us what was going on with our drainage system and resolved the matter in about an hour. He even offered advice for future maintenance that we can do ourselves to prevent this problem from reoccurring. All around a very positive experience!

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Mark Dennis came out to our house and fixed our main line that was obstructed. He was very honest and knowledgeable. He did a great job and we were completely satisfied. We would highly recommend Mr. Dennis to our friends and family.

5
★★★★★

Mark Dennis came out to our house and fixed our main line that was obstructed. He was very honest and knowledgeable. He did a great job and we were completely satisfied. We would highly recommend Mr. Dennis to our friends and family.

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Came on time, fixed it, and explained everything. Ask for Mark Dennis, he'll get the job done.Cleared a nasty clog in my main line.

2
★★★★★

Came on time, fixed it, and explained everything. Ask for Mark Dennis, he'll get the job done.Cleared a nasty clog in my main line.

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