This was my 1st time doing online research and getting comparative quotes from different dealers. Elmhurst Toyota came in with the lowest quote on the Toyota Corolla I was looking at and was rated VERY highly by a couple of dealer rating sites. I was not disappointed when I actually went to the dealership. I was met by a friendly, knowledgeable, business-like, respectful salesperson and the whole experience was very positive. I would easily recommend this dealership to others.
We went to Elmhurst Toyota to trade in our Honda Odyssey and what a pleasant experience. We were greeted promptly and the salesman was more than helpful and nice. The whole process went very smoothly and we got a great deal!! Would definitely recommend to anyone looking for a great car!!
Walked into the dealership for a regular oil change on my wonderful 2008 Avalon; walked out with a new even more beautiful 2011 Avalon!! Timing was perfect to trade in my '08 and upgrade to the Ltd. model. Salesmen are not pushy; service always comes with a smile; and you get a fair deal. Would highly recommend dealing with Elmhurst Toyota!
I love this place. Got a great pre certified Toyota Corolla LS for an excellent price. Haven't had one problem with it. A week after I purchased, guess what? I get a phone call asking what I think of the car. A few months later I got another letter from the dealership thanking me for my purchase and if I need anything to contact them. I get my oil changes there, I'm in and out in a jiffy. The lobby has starbucks coffee & tea to sip on while you wait.
My wife and I have leased 5 or 6 new Toyotas of varying models over the years from Tony and Igor and both have always been friendly, helpful, informative, and with our best interests at heart not only financially but to obtain the maximum satisfaction with each new car. We have never been disappointed and highly recommend them and Elmhurst Toyota to anyone in need of a good deal.
Thank you for taking the time to share the experience you had with Casey and Elmhurst Toyota! We are happy to hear that we reached the great level of customer service we always strive for, and that we will be able to continue to serve you in the future. Please do not hesitate to contact us with any questions or if you need anything. Our latest news and recent offers are also posted on our Facebook and Twitter pages for our fans/followers, so be sure to check them out!
My service was excellent. Casey was the service specialist that I dealt with. Casey is extremely polite and professional. He answered any questions I had regarding my vehicle. I would definitely return to Elmhurst Toyota as well as tell my family and friends about their great service.
I have been purchasing parts for some time from Curt, and by far he is one of the best toyota parts provider around. He goes out on a limb to get parts from Japan, to make sure you have what you need for whatever vehicle you have (including the Supra, which many dealerships dont even provide any service for anymore)
Working with Steven was wonderful.He was very helpful to me as I am a senior citizen and was in doubt about a few things. I have a German Shepherd and teach Obedience classes in Park Ridge. I needed a hatch-back so my dog could jump in the back. I deceided on the MATRIX and Steve took me out for a test drive. I just love it and find that Toyota makes buying a car a wonderful experience.
What can I say, years of great service with parts for my rare Toyota Supra through Curt and nothing but top notch professional service. My only complaint is Curt is too good, he ships parts too fast, and his service is too timely and courteous. Not sure what you guys are paying Curt but its not enough. He is not only an asset to your dealership but an asset to an entire car community of individuals across the US and worldwide. People that purchase cars from your dealership should know they are dealing with the best of the best behind the scenes, truly making up the meat and potatoes of the store.
I called a few dealers for information about a Toyota Platinum extended warranty for our 2008 Prius. Todd responded to my questions with accuracy, directness and a friendly manner--not what I experienced from the finance representatives at other dealers. And, Todd quoted a good price. When my wife and I went to the dealership, Todd answered our remaining questions and completed the paperwork. The quoted price was the purchase price--no added fees, obfuscation or pressure. It was clear to us that Todd's terrific work reflects the corporate values of Elmhurst Toyota. We'll be back.
I came in spontaneously for an oil change and was pleasantly surprised at the friendliness of the service advisors, Terry, Casey, and Tommy. I also had an interesting conversation with a parts department employee, although I did not catch his name. I tell everyone I know to go to Elmhurst Toyota for their quality service and friendly environment.