Castle Dental

★★★★★
Smiles for Everyone. Complete Dental Care - Call for an Appointment.
  • 1440 Lincoln Boulevard

    Venice, CA 90291

    Map & Directions
  • 888-370-0308

Health & Medical

Health & Medical
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5 9
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Always seeing if everything was good, understanding and being gentle with teeth while other dentist can be too rough.

3
★★★★★

Always seeing if everything was good, understanding and being gentle with teeth while other dentist can be too rough.

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very warm, and caring staff and professional too. the dentist is amazing, explained every step.

3
★★★★★

very warm, and caring staff and professional too. the dentist is amazing, explained every step.

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The office staff from reception to Dentist was friendly and welcoming!

3
★★★★★

The office staff from reception to Dentist was friendly and welcoming!

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The staff at this office were very warm and friendly. I enjoyed being in the office and felt extremely welcome and valued. Thank you for your help with my dental work. The only suggestion i have to improve the office is that it would be

3
★★★★★

The staff at this office were very warm and friendly. I enjoyed being in the office and felt extremely welcome and valued. Thank you for your help with my dental work. The only suggestion i have to improve the office is that it would be

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Asides from being a very busy office on a rainy day. The whole experience was enjoyable. Everyone was pleasant and my son was treated in a timely manner, everything was explained thoroughly and the staff was pleasant.

3
★★★★★

Asides from being a very busy office on a rainy day. The whole experience was enjoyable. Everyone was pleasant and my son was treated in a timely manner, everything was explained thoroughly and the staff was pleasant.

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Thank you for taking good care of my children, they both had cleanings and it was a pleasant experience for the both of them.

3
★★★★★

Thank you for taking good care of my children, they both had cleanings and it was a pleasant experience for the both of them.

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the office staff and orthodontist are all nice. In addition to Tuesday appt for ortho they should also add another half day. Thank you.

3
★★★★★

the office staff and orthodontist are all nice. In addition to Tuesday appt for ortho they should also add another half day. Thank you.

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I am a new patient to BrightNowDental and had a great experience (well as great can be when going to the dentist). The first time I went in for my evaluation, everyone was super nice and friendly. I am scared to death of the dentist so I

3
★★★★★

I am a new patient to BrightNowDental and had a great experience (well as great can be when going to the dentist). The first time I went in for my evaluation, everyone was super nice and friendly. I am scared to death of the dentist so I

.

Stay away from this office! The worst experience I have ever had with a dental office. I made an appt for a basic cleaning and was forced to do x-rays and an exam before they would clean my teeth. I brought x-rays from my previous dental office (I had to change offices due to an insurance change) which were only 6 months old, but they refused to clean my teeth without taking new x-rays. I let them take the x-rays and was put in a waiting room and after spending 1 1/2 hrs in their office I was told I had to come back another day for the cleaning because they didn't have time although this is what I came here to do! The staff is very rude and disrespectful, especially the office manager Jocelyn! Now, a month after my visit they sent me an invoice for $308, although I have insurance and $0 co-pay. Now I have to deal with this invoice and I tried to talk to the office manager, who says she will call me back, but never does and who hung up the phone on me when I told her that I will complain to the general manager about the way I have been treated at this office. I have filed a complaint with the Better Business Bureau too. I don't want anyone else to have to go through this nightmare, therefore I am writing this review to warn you. Do NOT go here!

0
★☆☆☆☆

Stay away from this office! The worst experience I have ever had with a dental office. I made an appt for a basic cleaning and was forced to do x-rays and an exam before they would clean my teeth. I brought x-rays from my previous dental office (I had to change offices due to an insurance change) which were only 6 months old, but they refused to clean my teeth without taking new x-rays. I let them take the x-rays and was put in a waiting room and after spending 1 1/2 hrs in their office I was told I had to come back another day for the cleaning because they didn't have time although this is what I came here to do! The staff is very rude and disrespectful, especially the office manager Jocelyn! Now, a month after my visit they sent me an invoice for $308, although I have insurance and $0 co-pay. Now I have to deal with this invoice and I tried to talk to the office manager, who says she will call me back, but never does and who hung up the phone on me when I told her that I will complain to the general manager about the way I have been treated at this office. I have filed a complaint with the Better Business Bureau too. I don't want anyone else to have to go through this nightmare, therefore I am writing this review to warn you. Do NOT go here!

 

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