Urban Active

★☆☆☆☆
  • 260 Graceland Blvd

    Columbus, OH 43214

    Map & Directions
  • 614-310-0770

About Urban Active

Categories
  • Health Clubs & Gyms

Sports & Recreation

Sports & Recreation
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This gym will cause you tons of stress!!! I would like to add my horrible experience to the long list of unstisfied customers of this establishment. I was only going to sign up for a regular membership but when I came in for the free personal training session they wouldn't let me leave until I signed a contract I couldn't afford and now cannot cancel. I provided proof of moving nine months later when I sent in my cancellation form but they haven't stopped calling me. I had heard about the auto charges continuing without authorization so I cancelled my credit card when I left (which is a big hassle) to protect my livelihood. I'm afraid they will damage my credit!!! I heard a lawsuit is being filed against them for abusing their customers. Don't go here - its not worth it. After I left, I lost fifteen pounds working out at home with Jillian Michaels' videos. You don't need this gym and its guerilla billing/contract tactics!!

1
★☆☆☆☆

This gym will cause you tons of stress!!! I would like to add my horrible experience to the long list of unstisfied customers of this establishment. I was only going to sign up for a regular membership but when I came in for the free personal training session they wouldn't let me leave until I signed a contract I couldn't afford and now cannot cancel. I provided proof of moving nine months later when I sent in my cancellation form but they haven't stopped calling me. I had heard about the auto charges continuing without authorization so I cancelled my credit card when I left (which is a big hassle) to protect my livelihood. I'm afraid they will damage my credit!!! I heard a lawsuit is being filed against them for abusing their customers. Don't go here - its not worth it. After I left, I lost fifteen pounds working out at home with Jillian Michaels' videos. You don't need this gym and its guerilla billing/contract tactics!!

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BUYER BEWARE! We have several Urban Active locations in the central Ohio area. There is now suit against Urban and it's been in our local media as follows:

http://www2.nbc4i.com/news/2011/apr/15/9/lawsuit-alleges-uban-active-fitness-clubs-violated-ar-454916/

http://www.dispatch.com/live/content/business/stories/2011/04/14/urban-active-faces-class-action-lawsuit.html

I received a questionaire from the Ohio Attorney General as well. Urban has several complaints with the AG's office:

http://www.ohioattorneygeneral.gov/searchconsumercomplaints.aspx/?from=nav

1
★☆☆☆☆

BUYER BEWARE! We have several Urban Active locations in the central Ohio area. There is now suit against Urban and it's been in our local media as follows:

http://www2.nbc4i.com/news/2011/apr/15/9/lawsuit-alleges-uban-active-fitness-clubs-violated-ar-454916/

http://www.dispatch.com/live/content/business/stories/2011/04/14/urban-active-faces-class-action-lawsuit.html

I received a questionaire from the Ohio Attorney General as well. Urban has several complaints with the AG's office:

http://www.ohioattorneygeneral.gov/searchconsumercomplaints.aspx/?from=nav

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