Avalon Lombard

★★☆☆☆
  • 2101 South Finley Road

    Lombard, IL 60148

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Real Estate

Real Estate
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This is the most money hungry apartment complex I have ever encountered in my life. When you initially tour the facility they play on their strengths and even provide security deposit discounts for newly signed leasing agreements upfront. Sound great right?? Wrong! What they don't tell you is that maintenance concerns that are potentially hazardous to tenants' health go undressed for months. Likewise, the Maintenance Manager and the Senior Community Manager are extremely dismissive and unsympathetic when it comes to concerns related to issues within the complex. They would rather put the point the finger at tenants instead of accepting responsibility for the poor condition of the property. When speaking with a member of the customer service team you will encounter the same indifferent attitude. When you've gotten fed up with being given the run around and file for early termination of your leasing agreement, be sure that you are prepared to pay an early termination fee of at least 1-2 months rent upfront (keep in mind we were paying $1,570 for a two bedroom apartment) and they will hound you for it. Furthermore, if you are more than 5 days late paying rent even if you are proactive in contacting them to provide an exact date of when you will pay, you will be visited by a detective and charged a $75 late fee plus court costs and attorney fees of more than $500 as they will start legal proceedings in an effort to evict you. Keep in mind that this process will take place even if you have no history of late payment and this is your first and only time being behind.

Additionally, when you finally rid yourself from the stress associated with living at Avalon Lombard by moving out, be prepared to receive a hefty bill in the mail approximately 30 days later. Warning, in this bill you will be charged for all that is required to get the apartment ready for the next tenant including but not limited to general carpet cleaning, contract apartment cleaning, painting, etc., even when you take the initiative to ensure that the apartment is left in good condition and spend hours cleaning it yourself. To give you a better idea, the amount of the bill I received in the mail was upwards of $600. That was the balance even after they deducted my security deposit. Once you receive your bill in the mail you will have exact 15 days to pay the amount in full before the bill is sent to collections. Additionally, if you have a pet, you are required to pay a nonrefundable pet deposit upfront of $300. Please note that this fee does not go toward anything related to your pet or any damages associated with having a pet in the apartment. This is money that they collection simply so that you can have a pet in your apartment and they will charge you for everything related to your pet.

All in all, unless you have money to burn and are comfortable with receiving poor treatment, I would highly suggest that you save yourself the headache and find another apartment complex where you will be treated fairly and the buildings are properly maintained.

0
★☆☆☆☆

This is the most money hungry apartment complex I have ever encountered in my life. When you initially tour the facility they play on their strengths and even provide security deposit discounts for newly signed leasing agreements upfront. Sound great right?? Wrong! What they don't tell you is that maintenance concerns that are potentially hazardous to tenants' health go undressed for months. Likewise, the Maintenance Manager and the Senior Community Manager are extremely dismissive and unsympathetic when it comes to concerns related to issues within the complex. They would rather put the point the finger at tenants instead of accepting responsibility for the poor condition of the property. When speaking with a member of the customer service team you will encounter the same indifferent attitude. When you've gotten fed up with being given the run around and file for early termination of your leasing agreement, be sure that you are prepared to pay an early termination fee of at least 1-2 months rent upfront (keep in mind we were paying $1,570 for a two bedroom apartment) and they will hound you for it. Furthermore, if you are more than 5 days late paying rent even if you are proactive in contacting them to provide an exact date of when you will pay, you will be visited by a detective and charged a $75 late fee plus court costs and attorney fees of more than $500 as they will start legal proceedings in an effort to evict you. Keep in mind that this process will take place even if you have no history of late payment and this is your first and only time being behind.

Additionally, when you finally rid yourself from the stress associated with living at Avalon Lombard by moving out, be prepared to receive a hefty bill in the mail approximately 30 days later. Warning, in this bill you will be charged for all that is required to get the apartment ready for the next tenant including but not limited to general carpet cleaning, contract apartment cleaning, painting, etc., even when you take the initiative to ensure that the apartment is left in good condition and spend hours cleaning it yourself. To give you a better idea, the amount of the bill I received in the mail was upwards of $600. That was the balance even after they deducted my security deposit. Once you receive your bill in the mail you will have exact 15 days to pay the amount in full before the bill is sent to collections. Additionally, if you have a pet, you are required to pay a nonrefundable pet deposit upfront of $300. Please note that this fee does not go toward anything related to your pet or any damages associated with having a pet in the apartment. This is money that they collection simply so that you can have a pet in your apartment and they will charge you for everything related to your pet.

All in all, unless you have money to burn and are comfortable with receiving poor treatment, I would highly suggest that you save yourself the headache and find another apartment complex where you will be treated fairly and the buildings are properly maintained.

.

I am very disappointed as I had to get out of a contract due to losing my job and had to pay two months rent (2200.00) to get out. I also didn't receive all of my security deposit as the repairman overcharged for fixing a few screw holes and claimed he did 2 1/2 hours of painting. We worked so hard paying the rent that we were never there and the apartment did not need painting. The repairman once made a repair and left grease on the wall and in the bathroom and then charged us for the removal of the grease. I had to argue with them about the dishonesty of the repairman and then he did it again. I just think its sad that they knew I lost a job and then charged me for dishonest repairs in order to give one man a good paying job. I did not charge them for the replacement of the bathroom tile floor. We had it installed due to the filthy floor that we did not even want to walk on. The unit had previous water damage in the kitchen and bathroom and they also added on a charge for vinyl repair. We were in the apartment less than a year and the doorbell only worked for one day. If you rent from this company I would take a video and photos like we did and beware of the repairman. He is an amatuer and very slow worker but he never stole anything as far as we know. I hope this helps with your decision and thank you for reading....j

0
★☆☆☆☆

I am very disappointed as I had to get out of a contract due to losing my job and had to pay two months rent (2200.00) to get out. I also didn't receive all of my security deposit as the repairman overcharged for fixing a few screw holes and claimed he did 2 1/2 hours of painting. We worked so hard paying the rent that we were never there and the apartment did not need painting. The repairman once made a repair and left grease on the wall and in the bathroom and then charged us for the removal of the grease. I had to argue with them about the dishonesty of the repairman and then he did it again. I just think its sad that they knew I lost a job and then charged me for dishonest repairs in order to give one man a good paying job. I did not charge them for the replacement of the bathroom tile floor. We had it installed due to the filthy floor that we did not even want to walk on. The unit had previous water damage in the kitchen and bathroom and they also added on a charge for vinyl repair. We were in the apartment less than a year and the doorbell only worked for one day. If you rent from this company I would take a video and photos like we did and beware of the repairman. He is an amatuer and very slow worker but he never stole anything as far as we know. I hope this helps with your decision and thank you for reading....j

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AFFORDABLE LUXURY.THAT SUMS IT ALL UP!

2
★★★★★

AFFORDABLE LUXURY.THAT SUMS IT ALL UP!

 

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